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Residence Inn Phoenix Mesa

#9 of 57 Hotels in Mesa
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941 W. Grove Avenue, Mesa, AZ 85210
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1 room 1 guest
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Residence Inn Phoenix Mesa
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96 Reviews from our TripAdvisor Community

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Traveler rating
    33
    33
    17
    8
    5
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (18)
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There are newer reviews for Residence Inn Phoenix Mesa
See the most recent reviews
Regina, Saskatchewan Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 25, 2015

My wife and I were on a long-stay vacation of 31 days and were taken cab, from the airport, to the Residence Inn in Mesa. We were met at the desk by a smiling, courteous clerk who directed us to our room in the adjacent building. We had a combined kitchen, eating area and living room with a separate bedroom... More 

Was this review helpful? Yes 2
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Thank you so much for this beautiful review of your most recent visit! We certainly feel like a big family here at the Residence Inn Mesa and you guys are a part of it during this time of year... it was an absolute pleasure having you and we look forward to next year! Macey D, General Manager More 

Carling Township RR 1 Nobel ON CA
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 4, 2015

My wife and I just completed a month Long Stay with a tour company. We found the kitchenette a bit shy of the things we needed to make a few of our own meals. Went to Dollar General to buy a few things and just left them there. Studio suite was adequate otherwise.Buffet breakfasts were well prepared and plentiful every... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, I want to say a big THANK YOU for the feedback and for staying with us! Our goal is to help our guests feel right at home and we loved doing just that for you all during your recent tour. It was such a pleasure getting to know you and we look forward to seeing some return tour... More 

Lebanon, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

As a long time Marriot Rewards Member, my wife and I have traveled all over the country and experienced service from sub par to incredible. This Hotel was by far the "top" Marriott for service and comfort of stay. We stayed for five nights and had experiences with nine different employees from Lobby Staff to maintainence people. Without exception, every... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Curt, You and your family were great to host... what a joy you all were! We love getting to know our guests and turning a normal hotel stay into a memorable experience, I'm touched that we were able to do just that for you all! We look forward to seeing you all again in the future- send us pictures... More 

Saskatoon, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

We stayed her while on a long stay tour. The staff are outstanding and will do all they can to make you welcome. The breakfast buffet is excellent as are the "happy hour" meals in the evenings Mon.- Thurs. Rooms are spacious and clean although they could do with some updating. Pool and area clean and cared for. We are... More 

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, We appreciate the comments regarding your stay last year and we look forward to seeing you again! Our full hot breakfast buffet and Social hour (Mon-Wed) with complimentary appetizers and beer/wine are definitely a few of the things we love about our Residence Inn too! We can't wait to see you all again! Macey D, General Manager More 

Portsmouth, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

This hotel was amazing- I've been a Marriott Rewards member for nearly 15 years and I've stayed at various Marriott Hotels all over the country. I have stayed at various other competing chains- even Ritz Carltons and I've never been treated so nicely or welcomed so warmly at any other hotel. We transferred here after a bad experience at another... More 

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Jennifer, You guys are all so sweet for leaving us this awesome feedback! Your situation was one we really felt should be celebrated and I'm thankful we were able to help you do just that. Also, thank you for the gift you left us- while unnecessary it was so greatly appreciated, you all are so kind! We hope that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

Our first experience at a Residence Inn happened at the Black Canyon Residence Inn. There is a review posted. We transferred to the Inn at Mesa at 1:30 AM. They were so kind to us. There were six of us celebrating the adoption of our first granddaughter. We needed three rooms which they reserved next to each other. That made... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hey there, I didn't get to say goodbye to you all- I hope everyone got home safe and sound, especially the new baby :) I wanted to thank you for the outstanding review but, truly, I was grateful to have met you all and so glad that we were able to make such an impact on your stay! We loved... More 

buffalo,ny
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

We were very pleased with the accommodations; the efficiency room was large and furniture placed to give the impression of spaciousness (desk, couch, TV, breakfast bar). In addition to the standard toiletries, they had lots of nice little things like tea, coffee, salt and pepper and popcorn. They also had slips to fill out if you wanted them to go... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Karen, I can't begin to thank you enough for all of the compliments and well rounded information you shared! I'm so glad to see that your stay was everything we intended it to be for you- maybe even better :) You guys always have a home-away from home if you need to escape from the NY weather, we look forward... More 

Apollo Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

10 of us stayed in 2 two bedroom suites. everything was great and the staff went out of their way to accommodate our needs. They provided us access to a room off the lobby where we could welcome local relatives who wanted to stop by and visit.

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Kathy, You are so kind to offer such praise of our hotel! It is our pleasure to accomodate special needs of guests in house and I am thrilled that we were able to make your visit even better than expected! We look forward to you all coming to see us again, and thank you again. Macey D, General Manager More 

Rio Rancho, New Mexico
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 11, 2014

We recently stayed at this hotel for three nights. The hotel is in an area with a lot of other hotels and located in a business area. It is also located near the Mesa police department which was an added benefit. Jordyn at the front desk had amazing customer service skills. Each time we interacted with her she treated us... More 

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Andrea, Thank you so much for taking the time to review our property! I am so happy to hear that you enjoyed your time with us! We strive to provide exceptional customer service to help make our guests feel more at home. You kind words will be shared with the team members to help motivate and inspire them to keep... More 

Tucson, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

highly recommend it. Mall Across the street, theater, pet friendly, restaurants close by, from fast food to formal as well as grocery stores. The wine goblet had lipstick mark on it, other than that, great value for your money! Will definitely stay there again

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Rosita, Thanks so much for your feedback! We are grateful for the kind words and compliments or our rooms, cleanliness, location, etc. Come see us again, December is a beautiful time of year to be in Mesa! Macey D, General Manager More 

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