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Residence Inn Phoenix Mesa

#12 of 57 Hotels in Mesa
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941 W. Grove Avenue, Mesa, AZ 85210
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Residence Inn Phoenix Mesa
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Residence Inn Phoenix Mesa
Residence Inn Phoenix Mesa
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90 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    17
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Phoenix Mesa
See the most recent reviews
buffalo,ny
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

We were very pleased with the accommodations; the efficiency room was large and furniture placed to give the impression of spaciousness (desk, couch, TV, breakfast bar). In addition to the standard toiletries, they had lots of nice little things like tea, coffee, salt and pepper and popcorn. They also had slips to fill out if you wanted them to go... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Karen, I can't begin to thank you enough for all of the compliments and well rounded information you shared! I'm so glad to see that your stay was everything we intended it to be for you- maybe even better :) You guys always have a home-away from home if you need to escape from the NY weather, we look forward... More 

Apollo Beach, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

10 of us stayed in 2 two bedroom suites. everything was great and the staff went out of their way to accommodate our needs. They provided us access to a room off the lobby where we could welcome local relatives who wanted to stop by and visit.

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Kathy, You are so kind to offer such praise of our hotel! It is our pleasure to accomodate special needs of guests in house and I am thrilled that we were able to make your visit even better than expected! We look forward to you all coming to see us again, and thank you again. Macey D, General Manager More 

Rio Rancho, New Mexico
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 11, 2014

We recently stayed at this hotel for three nights. The hotel is in an area with a lot of other hotels and located in a business area. It is also located near the Mesa police department which was an added benefit. Jordyn at the front desk had amazing customer service skills. Each time we interacted with her she treated us... More 

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Andrea, Thank you so much for taking the time to review our property! I am so happy to hear that you enjoyed your time with us! We strive to provide exceptional customer service to help make our guests feel more at home. You kind words will be shared with the team members to help motivate and inspire them to keep... More 

Tucson, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

highly recommend it. Mall Across the street, theater, pet friendly, restaurants close by, from fast food to formal as well as grocery stores. The wine goblet had lipstick mark on it, other than that, great value for your money! Will definitely stay there again

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Rosita, Thanks so much for your feedback! We are grateful for the kind words and compliments or our rooms, cleanliness, location, etc. Come see us again, December is a beautiful time of year to be in Mesa! Macey D, General Manager More 

Sahuarita, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 22, 2014

Newer hotel and looks it. Attractive, clean, convenient and, more importantly, affordable. We stayed the night in a 1 bedroom suite. It worked great for us. Full kitchen appliances. We didn't use them for the one night we stayed but nice that they were there if we chose to use them. Couldn't have been treated better by the very friendly... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, I'd like to start by saying a huge THANK YOU for all of the positive feedback you've offered about your stay at the Residence Inn Mesa! I am thrilled to hear that we've made an impact on your visit and I can't agree more about how great our team is here. I'd also like to thank you for... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 13, 2014

I stayed at this hotel in Aug 2014 for 3 days on business trip. Positives: - Good Service - Good cleanliness in room and hotel - Good breakfast Negatives: - Everytime you start TV it shows a custom hotel menu and then you have to choose TV after browing through their menu. Really irritating. Limited channels available.

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Anoop, Thank you so much for your feedback! We know how great our staff is, how clean our hotel rooms are and how nice the complimentary breakfast is- we are so glad that you agree with us! Please know that I am looking into alternative channel selections and channel guide options, your comments aren't being ignored :) Come see... More 

Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

I've been in this hotel for only two days during a business trip and the staff proved friendly. The rooms have kitchens and are comfortable. The hotel has a small gym, a swimming pool and a barbecue outside. Conveniently located for the areas of nightlife.

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Casti88, Thank you for taking the time to leave feedback about your stay with us! I am glad to hear that you enjoyed your time! We look forward to seeing you the next time you are in the Mesa area! More 

Somerset, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Stayed at the residence inn Mesa for a month in July. Upon arrival the staff were so friendly and couldn't do enough for us. The rooms were spacious and very well equipped. The pool area was a great place to unwind after work. Conveniently placed for local amenities, restaurants etc

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Matt N, We really appreciate you spending the time on writing a review for your most recent trip. We are thrilled that you enjoyed your stay and had a great visit overall. We look forward to seeing you again in the near future! Macey Duncan, General Manager More 

Mesa, AZ
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

We lived in this hotel for nearly 3 months from November 2013 through February 2014 while our home was being repaired. The people who stay here tend to fall into two main categories: people displaced from their permanent, local homes and who are living here, and business travelers who are in and out quickly. We didn't encounter a lot of... More 

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Thank you so much for the fantastic feedback and suggestions! I am looking forward to sharing your kind words with the staff. We enjoyed getting to know you and your family. One of the things we love about working here is that we get the chance to get to know so many people! It's like an extended family! I am... More 

Taunton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

I chose this hotel as it was central to the various business locations I was visiting and had a good variety of bars and restaurants in close proximity. The hotel was clean and well maintained and all the staff from the cleaners to the management were approachable and friendly and were always happy to help. When I did have an... More 

Was this review helpful? Yes
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

MEvs43, thank you so much for the wonderful feedback! We truly appreciate you taking the time to let us know how we are doing. We are happy to hear that you enjoyed your time with us and we look forward to seeing you the next time you are in the Mesa area! Have a wonderful day! More 

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