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Residence Inn Phoenix Mesa

3.0 of 5 941 W. Grove Avenue, Mesa, AZ 85210
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Residence Inn Phoenix Mesa
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Residence Inn Phoenix Mesa
Residence Inn Phoenix Mesa
Residence Inn Phoenix Mesa
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78 reviews from our community

Traveler rating
    20
    29
    16
    8
    5
See reviews for
23
13
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Rio Rancho, New Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel for three nights. The hotel is in an area with a lot of other hotels and located in a business area. It is also located near the Mesa police department which was an added benefit. Jordyn at the front desk had amazing customer service skills. Each time we interacted with her she treated us... More 

Was this review helpful? Yes
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

highly recommend it. Mall Across the street, theater, pet friendly, restaurants close by, from fast food to formal as well as grocery stores. The wine goblet had lipstick mark on it, other than that, great value for your money! Will definitely stay there again

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Rosita, Thanks so much for your feedback! We are grateful for the kind words and compliments or our rooms, cleanliness, location, etc. Come see us again, December is a beautiful time of year to be in Mesa! Macey D, General Manager More 

Sahuarita, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Newer hotel and looks it. Attractive, clean, convenient and, more importantly, affordable. We stayed the night in a 1 bedroom suite. It worked great for us. Full kitchen appliances. We didn't use them for the one night we stayed but nice that they were there if we chose to use them. Couldn't have been treated better by the very friendly... More 

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, I'd like to start by saying a huge THANK YOU for all of the positive feedback you've offered about your stay at the Residence Inn Mesa! I am thrilled to hear that we've made an impact on your visit and I can't agree more about how great our team is here. I'd also like to thank you for... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

I stayed at this hotel in Aug 2014 for 3 days on business trip. Positives: - Good Service - Good cleanliness in room and hotel - Good breakfast Negatives: - Everytime you start TV it shows a custom hotel menu and then you have to choose TV after browing through their menu. Really irritating. Limited channels available.

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Anoop, Thank you so much for your feedback! We know how great our staff is, how clean our hotel rooms are and how nice the complimentary breakfast is- we are so glad that you agree with us! Please know that I am looking into alternative channel selections and channel guide options, your comments aren't being ignored :) Come see... More 

Milan, Italy
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

I've been in this hotel for only two days during a business trip and the staff proved friendly. The rooms have kitchens and are comfortable. The hotel has a small gym, a swimming pool and a barbecue outside. Conveniently located for the areas of nightlife.

Was this review helpful? Yes
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Casti88, Thank you for taking the time to leave feedback about your stay with us! I am glad to hear that you enjoyed your time! We look forward to seeing you the next time you are in the Mesa area! More 

Somerset, United Kingdom
2 reviews
4 of 5 stars Reviewed August 10, 2014

Stayed at the residence inn Mesa for a month in July. Upon arrival the staff were so friendly and couldn't do enough for us. The rooms were spacious and very well equipped. The pool area was a great place to unwind after work. Conveniently placed for local amenities, restaurants etc

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Matt N, We really appreciate you spending the time on writing a review for your most recent trip. We are thrilled that you enjoyed your stay and had a great visit overall. We look forward to seeing you again in the near future! Macey Duncan, General Manager More 

Mesa, AZ
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

We lived in this hotel for nearly 3 months from November 2013 through February 2014 while our home was being repaired. The people who stay here tend to fall into two main categories: people displaced from their permanent, local homes and who are living here, and business travelers who are in and out quickly. We didn't encounter a lot of... More 

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Thank you so much for the fantastic feedback and suggestions! I am looking forward to sharing your kind words with the staff. We enjoyed getting to know you and your family. One of the things we love about working here is that we get the chance to get to know so many people! It's like an extended family! I am... More 

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

I chose this hotel as it was central to the various business locations I was visiting and had a good variety of bars and restaurants in close proximity. The hotel was clean and well maintained and all the staff from the cleaners to the management were approachable and friendly and were always happy to help. When I did have an... More 

Was this review helpful? Yes
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

MEvs43, thank you so much for the wonderful feedback! We truly appreciate you taking the time to let us know how we are doing. We are happy to hear that you enjoyed your time with us and we look forward to seeing you the next time you are in the Mesa area! Have a wonderful day! More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

We've been to Mesa many times but this time we selected a hotel that was clean and the staff was not only friendly but helpful! There was one person in particular that greeted us every day with a smile and was delightful; her name is Zuleika Chanes at the front desk.

Was this review helpful? Yes 1
macey2951, General Manager at Residence Inn Phoenix Mesa, responded to this review

Thank you so much for your fantastic feedback, we are beyond happy that we were able to make an impact on your visit! Zulieka is pretty fantastic, I will absolutely pass your praise along to her and recognize her for the great customer service. We look forward to having you and your family back again, have a wonderful day. Macey... More 

Winchester, Virginia
Top Contributor
101 reviews 101 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 15, 2014

Location. location. location. The room was adequate and we particularly liked the separate living space and bedroom. Nice little kitchenette wirh fridge, dishwasher, plates, glasses and plates. As stated in previous posts the walls are very thin and we heard a baby crying down the hall every night. The free breakfast is a nice touch as is the social every... More 

Was this review helpful? Yes
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

bluezlover, Thank you so much for taking the time to review your stay with us! I would like to apologize for the issues you experienced while you were here with us. Your comments and ratings play a huge part in the success of our property. It will help us determine that areas in which we need to improve. We look... More 

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Additional Information about Residence Inn Phoenix Mesa

Address: 941 W. Grove Avenue, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix Mesa 3*
Number of rooms: 117
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Also Known As:
Residence Inn Phoenix Mesa Hotel Mesa
Residence Inn Mesa
Mesa Residence Inn

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