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Residence Inn Phoenix Mesa

3.0 of 5 941 W. Grove Avenue, Mesa, AZ 85210
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Residence Inn Phoenix Mesa
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Residence Inn Phoenix Mesa
Residence Inn Phoenix Mesa
Residence Inn Phoenix Mesa
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84 reviews from our community

Traveler rating
    26
    29
    16
    8
    5
See reviews for
28
13
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (29)
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    (22)
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Lebanon, New Hampshire
1 review
5 of 5 stars Reviewed 5 days ago NEW

As a long time Marriot Rewards Member, my wife and I have traveled all over the country and experienced service from sub par to incredible. This Hotel was by far the "top" Marriott for service and comfort of stay. We stayed for five nights and had experiences with nine different employees from Lobby Staff to maintainence people. Without exception, every... More 

Was this review helpful? Yes
Saskatoon, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed her while on a long stay tour. The staff are outstanding and will do all they can to make you welcome. The breakfast buffet is excellent as are the "happy hour" meals in the evenings Mon.- Thurs. Rooms are spacious and clean although they could do with some updating. Pool and area clean and cared for. We are... More 

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, We appreciate the comments regarding your stay last year and we look forward to seeing you again! Our full hot breakfast buffet and Social hour (Mon-Wed) with complimentary appetizers and beer/wine are definitely a few of the things we love about our Residence Inn too! We can't wait to see you all again! Macey D, General Manager More 

Portsmouth, New Hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing- I've been a Marriott Rewards member for nearly 15 years and I've stayed at various Marriott Hotels all over the country. I have stayed at various other competing chains- even Ritz Carltons and I've never been treated so nicely or welcomed so warmly at any other hotel. We transferred here after a bad experience at another... More 

Was this review helpful? Yes
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Jennifer, You guys are all so sweet for leaving us this awesome feedback! Your situation was one we really felt should be celebrated and I'm thankful we were able to help you do just that. Also, thank you for the gift you left us- while unnecessary it was so greatly appreciated, you all are so kind! We hope that... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our first experience at a Residence Inn happened at the Black Canyon Residence Inn. There is a review posted. We transferred to the Inn at Mesa at 1:30 AM. They were so kind to us. There were six of us celebrating the adoption of our first granddaughter. We needed three rooms which they reserved next to each other. That made... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hey there, I didn't get to say goodbye to you all- I hope everyone got home safe and sound, especially the new baby :) I wanted to thank you for the outstanding review but, truly, I was grateful to have met you all and so glad that we were able to make such an impact on your stay! We loved... More 

buffalo,ny
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleased with the accommodations; the efficiency room was large and furniture placed to give the impression of spaciousness (desk, couch, TV, breakfast bar). In addition to the standard toiletries, they had lots of nice little things like tea, coffee, salt and pepper and popcorn. They also had slips to fill out if you wanted them to go... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Karen, I can't begin to thank you enough for all of the compliments and well rounded information you shared! I'm so glad to see that your stay was everything we intended it to be for you- maybe even better :) You guys always have a home-away from home if you need to escape from the NY weather, we look forward... More 

Apollo Beach, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

10 of us stayed in 2 two bedroom suites. everything was great and the staff went out of their way to accommodate our needs. They provided us access to a room off the lobby where we could welcome local relatives who wanted to stop by and visit.

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Dear Kathy, You are so kind to offer such praise of our hotel! It is our pleasure to accomodate special needs of guests in house and I am thrilled that we were able to make your visit even better than expected! We look forward to you all coming to see us again, and thank you again. Macey D, General Manager More 

Rio Rancho, New Mexico
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 11, 2014

We recently stayed at this hotel for three nights. The hotel is in an area with a lot of other hotels and located in a business area. It is also located near the Mesa police department which was an added benefit. Jordyn at the front desk had amazing customer service skills. Each time we interacted with her she treated us... More 

Was this review helpful? Yes 1
Shawn M, Front Office Manager at Residence Inn Phoenix Mesa, responded to this review

Andrea, Thank you so much for taking the time to review our property! I am so happy to hear that you enjoyed your time with us! We strive to provide exceptional customer service to help make our guests feel more at home. You kind words will be shared with the team members to help motivate and inspire them to keep... More 

Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

highly recommend it. Mall Across the street, theater, pet friendly, restaurants close by, from fast food to formal as well as grocery stores. The wine goblet had lipstick mark on it, other than that, great value for your money! Will definitely stay there again

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Rosita, Thanks so much for your feedback! We are grateful for the kind words and compliments or our rooms, cleanliness, location, etc. Come see us again, December is a beautiful time of year to be in Mesa! Macey D, General Manager More 

Sahuarita, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 22, 2014

Newer hotel and looks it. Attractive, clean, convenient and, more importantly, affordable. We stayed the night in a 1 bedroom suite. It worked great for us. Full kitchen appliances. We didn't use them for the one night we stayed but nice that they were there if we chose to use them. Couldn't have been treated better by the very friendly... More 

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi there, I'd like to start by saying a huge THANK YOU for all of the positive feedback you've offered about your stay at the Residence Inn Mesa! I am thrilled to hear that we've made an impact on your visit and I can't agree more about how great our team is here. I'd also like to thank you for... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2014

I stayed at this hotel in Aug 2014 for 3 days on business trip. Positives: - Good Service - Good cleanliness in room and hotel - Good breakfast Negatives: - Everytime you start TV it shows a custom hotel menu and then you have to choose TV after browing through their menu. Really irritating. Limited channels available.

Was this review helpful? Yes 1
Macey_Duncan, General Manager at Residence Inn Phoenix Mesa, responded to this review

Hi Anoop, Thank you so much for your feedback! We know how great our staff is, how clean our hotel rooms are and how nice the complimentary breakfast is- we are so glad that you agree with us! Please know that I am looking into alternative channel selections and channel guide options, your comments aren't being ignored :) Come see... More 

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Additional Information about Residence Inn Phoenix Mesa

Address: 941 W. Grove Avenue, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Phoenix Mesa 3*
Number of rooms: 117
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Also Known As:
Residence Inn Phoenix Mesa Hotel Mesa
Residence Inn Mesa
Mesa Residence Inn
Hotel Style:
#5 Family Hotel in Mesa

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