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All 55 Mesa hotels

Phoenix Marriott Mesa

3.5 of 5 Hotel   |   200 North Centennial Way, Mesa, AZ 85201
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Ranked #14 of 55 hotels in Mesa
A recent review
4 of 5 stars reviewed yesterday
ADKHIlly Cornville, Arizona
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  • Reviews (182)
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182 people have reviewed this hotel

Traveler rating
    67
    63
    30
    10
    12
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30
36
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67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
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English first
Cornville, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at his hotel last week. We were in Mesa for a concert at the beautiful Mesa Arts Center. The Monsoon rains squelched our idea of walking several blocks to the event. The hotel was very accommodating by offering us free shuttle service. The hotel room was very comfortable and updated. Love the fact that there... More

Was this review helpful? Yes
Chester, Virginia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Where to begin... First off the hotel is in Arizona and one would expect an establishment to have a fully functioning air conditioning, but No... the brand new elevators were hot and stuffy, no circulation. Once I got to my room on the 11th floor the air conditioning in the room was barely sufficient. It took several hours for me... More

Was this review helpful? Yes
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I am glad that we had the chance to speak yesterday concerning your stay. As I mentioned, we have addressed all of the issues that you mentioned, and I was happy that I had the opportunity to explain certain elements of your concern, and that we reached a resolution for you. You mentioned that you would give the hotel another... More

Oxford, United Kingdom
Top Contributor
272 reviews 272 reviews
63 hotel reviews
655 helpful votes 655 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A short stay at this hotel. Plus points: really nice, large room. Great pool and the hotel looks quite smart. Bad points: our experience at breakfast. Oh my goodness. Where to start! Firstly, the breakfast area was difficult to locate and not at all signed. When we arrived, the sour faced waitress ('Rosa') aggressively pointed to a table and stomped... More

Was this review helpful? Yes 1
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I very much appreciate your comments concerning your stay. The level of service you received is totally unacceptable to me. I have shared your comments with my Restaurant Manager, and the individual you reference. It only takes a few moments of poor service to spoil an otherwise good stay. We owe it to every customer that enters our doors to... More

Cheltenham, United Kingdom
Top Contributor
180 reviews 180 reviews
35 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one night as part of an ATI tour. After being truly ripped off with the cheese and water on offer during the tour 'welcome' we were thankful to find the room was of a good quality (even if the elevators took aeons to get there). The lobby area and restaurant were both well-maintained and well-decorated. There was a... More

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Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I appreciate the kind words you had to say about many of our hotel features. I was disappointed to read of the service you received in the restaurant. I have shared your comments with our staff, in order to address the behavior of the individual involved. Rosa is a long time associate, but that does not make the type of... More

Contributor
20 reviews 20 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice Marriott but interesting location. Was happy with our stay buy compared to the many other Marriott Properties I stay at it was clear that updates are needed. Rooms...definitely average and needs updating. The wear and tear of time makes the room feel less comfortable instead of having character. Bar..closed early before 8pm I think it was missing staff.... More

Was this review helpful? Yes
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for your comments concerning your stay. We are finishing the last of our rooms in our renovation project. As well, we have just completed a "modernization" of our elevators. Our in room technology for the TV is also being upgraded. As for our location, we are the only full service hotel in downtown Mesa. Granted there is much... More

Arizona
Top Contributor
106 reviews 106 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was recently renovated and our previous stays had always been good, but this past May we had the opportunity to stay here over 2 different long weekends. . Both of our reservations were done online and the week before we were sent an note to input any special requests. We asked for early checki n (1pm vs the... More

Was this review helpful? Yes
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I am sorry to hear of your disappointment with your last two stays. I believe that I responded to you following your survey that you completed for Marriott. Your first visit fell over a weekend with two large groups that completely utilized all of our double rooms. Your second visit occurred during a brief time when we experienced an issue... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We booked this Marriott at booking.com. We arrived early, but rooms were not ready. Friendly people at the desk gave us suggestions for things to do and restaurants for lunch. Later we checked into a beautiful room. We felt really lucky because we got a special price in the height of the summer heat. We would definitely return for those... More

Was this review helpful? Yes
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I appreciate the kind words concerning your stay. I am glad that the staff had good recommendations for you while you waited for your room, and that you enjoyed your time with us. There is a lot happening within downtown Mesa that will only improve with the completion of the light rail into downtown. The short walk to downtown, the... More

Maple Grove, Minnesota
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked a 13 day stayed at Marriott Hotel in Mesa, AZ to come here for work . BED BUG woke me up the next day. I brought this up with the front office manager and sent her a picture of the bug to the email she provided me and I have not receive a response or update. I am... More

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PhoenixMarriottmesa, Director of Sales at Phoenix Marriott Mesa, responded to this review

Here at the Mesa Marriott we take the health, safety, and comfort of our guests to heart. When this situation was brought to the attention of our front desk they immediately moved the guest to another room so we could make a through examination for any sort of pests. An inspection of the room was performed by our Chief Engineer... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

My wife and I escaped in-town to the Phoenix Marriott Mesa for the July 4th celebration. It was awesome! This is the third time we have stayed there and each stay has been wonderful. The staff is extremely attentive. We love this hotel!

Was this review helpful? Yes 2
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I am glad that you had the chance to enjoy the City of Mesa's 4th of July celebration. With all of the activities taking place around us, the day was a complete success for all that attended. We hope to see you again next year, if not before. Our hotel was the perfect location to enjoy the day--and night. Next... More

Bursledon,Southampton
Top Contributor
50 reviews 50 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

Stayed here whilst on a tour of Phoenix/California , it was very clean and well decorated. The rooms are spacious and well presented and very clean. WiFi free and available in all rooms, quiet air conditioning in the rooms, although not that good in reception area. If I returned to this area I would definitely stay here. Just across from... More

Was this review helpful? Yes 2
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for taking the time to evaluate our hotel. We appreciate the kind words that you had to say, and look forward to welcoming you back. Donald G. General Manager More

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Additional Information about Phoenix Marriott Mesa

Address: 200 North Centennial Way, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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  • At what time does the pool open each day?

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