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Phoenix Marriott Mesa

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200 North Centennial Way, Mesa, AZ 85201
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1 room 1 adult
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Phoenix Marriott Mesa
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263 Reviews from our TripAdvisor Community

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Florida
Level Contributor
196 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's an older building, but the lobby and rooms are good quality. It's definitely not a luxury hotel, but it's good for business or other types of meetings. It's convenient to the rail stops and the downtown shopping area of Mesa. Views are good. You can see mountains from your room. Breakfast is horrible. The restaurant is dingy, dark and... More 

Helpful?
Thank angmohgao
Redington Beach, Florida
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I lived in AZ for 9 years and we had no idea this property was even there! It is very clean, a little outdated but the staff make up for it! A small suggestion I have is that there is a small café (Café Azul) on property, across the courtyard, that should be marketed a bit more.... More 

Helpful?
Thank Brendan F
Calgary, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was nice and they graciously booked us near the elevator on my request. The bed was very comfortable and the room was very nice. The check in host was pleasant but not the most congenial. We have been spoiled in the past with super check in hosts and hostesses. Also the location of this Marriott is not in... More 

Helpful?
Thank BeachSearchers
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear BeachSearchers, Thank you for your feedback regarding your recent stay with us at Phoenix Mariott Mesa. We strive to meet guest's expectations and want to make sure that all our guests enjoy their stay. Thank you for noting the comfort of our beds - there is nothing more important than a good night sleep! I understand we did not... More 

Edmonton, Alberta
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott hotel is hidden off a residential area of Mesa, but close to Main Street. It is extremely clean and the front counter concierge staff are very professional and accommodating. We had booked a room with two beds, I thought they would be Queen size, but it turned out to be Double beds. I spoke with the front counter... More 

Helpful?
Thank Daryl J
Spearfish, South Dakota
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here during the High Noon auction at the convention center. Clean room and friendly staff but they did seem to be overwhelmed in the restaurant. Service there was slow to nonexistent. Otherwise a good overall stay and look forward to returning.

Helpful?
Thank Bearsuit01
Detroit, Michigan
Level Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was nicely located so that I could get to everywhere I needed. The food at the restaurant was OK, not great. The service in the concierge lounge was very good. The food there was also good. The fitness center was nice the only issue was that they give you a full pool towel and not a workout towel. Overall... More 

Helpful?
Thank julio6925
Manhattan Beach, California
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night en route to northern Arizona. Room was big enough for two, and comfy. Lobby area, and staff were helpful. Very typical Marriot setup with the bars, restaurants. Didn't eat or drink there, and plenty of choices near by. From talking to others at the hotel, it was probably a wise decision to eat/drink somewhere else. Drawback I... More 

Helpful?
Thank alexk333
Diana R, Manager at Phoenix Marriott Mesa, responded to this review

Gil K Thank you for taking the time to write a review on your recent stay at the Phoenix Marriott Mesa. I am truly sorry to hear your room was not ready upon your arrival. We strive to provide exceptional service, and I am disappointed to hear we did not meet the expectations. We hope you will return and give... More 

Richland, Washington, United States
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were promised our room at 4:00 PM but when we arrived at 4:40 we were told the room would not be ready for another 20 minutes. After 25 minutes we inquired again and were told they were just getting to making the keys. We got to our suite and there were only 2 bath towels for 4 guests. Bath... More 

Helpful?
Thank Gill K
Taos, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I arrived during a cold snap in Mesa and the heat did not work in my room. Four phone calls to the front desk and 12 hours later, it was still not working. The front desk people I spoke with could not have been more indifferent or less concerned, even though I told them I felt like I was fighting... More 

Helpful?
Thank Ellen B
Diana R, Manager at Phoenix Marriott Mesa, responded to this review

Ellen B Thank you for taking the time to write a review on the Phoenix Marriott Mesa. I am truly sorry to hear we did not exceed or even meet your expectations. I cannot tell you how much I regret learning about your experience without being able to make it right for you. I understand that we had the opportunity... More 

San Francisco, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 26, 2015

The hotel lobby has been modernized, but everything else has a beat-up 30-year-old look to it, like dirty hallway carpeting or the cheesy gold-trimmed mirrored closet doors. The main issues I found in my one-night stay, in order of annoyance: 1) extremely loud HVAC system that I could hear even through my earplugs; 2) $5 alarm clock that was impossible... More 

Helpful?
Thank 1111mdg1111
Diana R, Manager at Phoenix Marriott Mesa, responded to this review

Hello 1111mdg1111, Thank you for taking the time to write a review on our hotel regarding your most recent stay. We are truly sorry to hear you were not satisfied with the accommodations you received during your visit. I thank you for letting us know, and assure you we will do everything possible to avoid this from happening again to... More 

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