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Windemere Hotel and Conference Center

5750 East Main Street, Mesa, AZ 85205
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1 room 1 adult
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Windemere Hotel and Conference Center
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125 Reviews from our TripAdvisor Community

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Billings, Montana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

They say say something nice. The water was there the bed was dry. Hard as a rock. The first room we gotThe brown carpet was black. towels dirty. Asked for the different rooms this one the brown carpet was sort of brown. The walls were filthy. Counter was a piece of plywood painted and peeling. Headboard not attached to anything... More 

Helpful?
Thank hmbrwr
Eagle, Idaho
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is very dated. Heat did not work and had to get a new room. There was some kind of odor in the room. There is not much of a continental breakfast. The front desk person was very nice. The courtyard around the pool appeared nice.

Helpful?
1 Thank DJ T
Los Angeles, California
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed two nights at the Windemere Hotel while visiting family in Mesa. The room was dark and the carpet old and stained. I was surprised that the sheets did not fit the bed properly, possibly twin sheets on a Queen Bed. The wifi was unreliable, I needed to call twice when their internet stopped working. It is a large... More 

Helpful?
Thank TravelingAnnK
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

I really do apologize for the inconvenience. We are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your guest room. Again I apologize for the inconvenience staying with us may have caused you.... More 

Green Bay, Wisconsin
Level Contributor
3 reviews
1 of 5 stars Reviewed December 12, 2015

Made reservations for two rooms. Rooms were located on opposite ends of hotel. Asked to be moved so that the rooms were closer together and was told that this was not possible. Hotel was not full. Room was very dirty and worn, smelled like stale smoke, had very worn and stained carpet, bathroom floor was dirty, sofa was worn, dirty... More 

Helpful?
Thank Dumbartonshire
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We are once again very sorry that your stay was unsatisfactory... it is our goal to make sure each stay is 100% perfect. this time it was not for which we are very sorry.. Please accept our most sincere apologizes. More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 25, 2015

I booked and paid for this room on another site. Immedately after booking I called the hotel as it is two story without an elevator. I explained that I was coming with my 93 yo mother and needed a first floor room. My sister had also booked at the same hotel. She found both reservations and ASSURED me that it... More 

Helpful?
Thank dianehk
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

Mesa, United States
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 14, 2015

I attended a seminar the last two days at this establishment. The food served was top notch, the service impeccable. We were able to see a set up for a wedding and reception, it was incredible. I can't say enough good things about my experience here. I'm a local resident, so didn't say here, but if you're looking for something... More 

Helpful?
Thank Charlotte V
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for your candid comments!! We look forward to serving you again in the future! Have a wonderful day! More 

Mesa, Arizona
1 review
1 of 5 stars Reviewed October 27, 2015

Our reservation was made 3 months in advance. I confirmed the reservation 1 month prior and called again 2 days prior to arrival when the reservation could not be found. The room had a stench of vomit. When reported to the office there was no response. The room was not clean and very outdated. The pool was reported as heated,... More 

Helpful?
Thank Sophia H
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case, We will rectify all the issues you pointed out and we hope to see you... More 

Mesa, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2015

We just moved into town our place was not ready thought we only needed for weekend was 10 days. We left comment card at counter nobody contacted us either. Every morning we went down for breakfast was very scarce and empty we had to ask for them to fill they weren't even watching it. The room wasn't ready she said... More 

Helpful?
1 Thank September C
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

Fayetteville, Arkansas
Level Contributor
318 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed August 11, 2015

The good: The room included a refrigerator, microwave, wet bar/sink, iron, blow dryer, coffee, seating area, private patio, pool and free WiFi for under fifty bucks! There was also plenty of hot water and pressure and there was no noise from the neighbors. The reviews were so bad, I almost cancelled my reservation. I am glad I didn't. The amenities... More 

Helpful?
1 Thank HBlueKitty
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We are so glad you loved our hotel! , Thank you for mentioning and taking the time to leave us your candid thoughts about our hotel! More 

ND
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 7, 2015

Do not stay here this palce is terible. We decided to cancel our reservation and stay 20 miles away. It was dirty and the doors were all dented. This place was outdated Ii just could not bring myself to saty here!!

Helpful?
Thank cliffywhitt
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

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