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All 55 Mesa hotels

Windemere Hotel and Conference Center

2.5 of 5 Motel   |   5750 East Main Street, Mesa, AZ 85205
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Windemere Hotel and Conference Center
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28%
Ranked #43 of 55 Hotels in Mesa
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95 reviews from our community

Traveler rating
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    17
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    40
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39
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (95)
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    (34)
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San Luis Obispo County, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Normally I don't write bad reviews unless I feel it's something I would want to know as a client. The sewage smell on arrival was really strong, and our reservation, confirmed by phone call two days prior, was wrong. That was corrected, but when we got to our room, the beds were not made up and when we phoned the... More

Was this review helpful? Yes
Tucson
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

This place was so disgusting! Did not even want to walk on the carpets they were so filthy, the bathroom door was coming off the hinges, part of the cabinet was falling off in the kitchen, both chairs were so gross and one had blood stains! Ewww!

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued guest, I am very sorry that you did not feel that our hotel was up to your standards. We will work diligently on correcting the concerns you had at our property and we hope that you can give us one more try and we will be sure to meet your needs. We do understand its frustrating to deal... More

Murrieta, California
Top Contributor
63 reviews 63 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 21, 2014

Booked this hotel realizing it was cheap so did notvexpect the Marriot! My husband has Parkinsons and I am phyically disabled. We were traveling with our service dog and a service dog in training. Also our adult son and teen grandson. We were visiting older son, wife and 3 small grandchildren.we were put in a kitchenette 2 queen bed room... More

Was this review helpful? Yes 5
Guest_services2013, Public Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with our hotel. Please accept our apologies for any inconvenience that you encountered during your stay. It is our goal to provide the highest level of customer service. We would like the opportunity to get a second chance from you More

Colorado Springs, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 22, 2014

I booked a room here between the 14th and the 18th of May. Upon arrival there were toe nail clippings on the floor, mold in the bathroom, the Jacuzzi tub didn't function properly and was missing knobs, my door didn't shut properly, the toilet would barely flush toilet paper, it was a disaster! I alerted the lady at the front... More

Was this review helpful? Yes 3
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We are extremely apologetic for your bad experience, and hope to be able to make it up to you. daily we make sure everything is clean, tidy, and consistent. We spend time each day making sure our rooms are cleaned, We would like to invite you back at a 20% discounted rate next time you are in town. Please bring... More

Albuquerque, New Mexico
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2014

Our family decided to try this hotel while on a weekend getaway to visit relatives that lived near by. The proximity to their home was ideal however the rooms were not. We had specifically asked for a room that was not a former smoking room, due to our son's allergies. Instead, we ended up in room that smelled heavily of... More

Was this review helpful? Yes 2
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued guest, I am very sorry that you did not feel that our hotel was up to your standards. We will work diligently on correcting the concerns you had at our property and we hope that you can give us one more try and we will be sure to meet your needs. We do understand its frustrating to deal... More

Menomonee Falls, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 4, 2014

Recently retired we took a spur of the moment trip to AZ to take in spring training. We looked for a bargain, found this place and booked it despite the negative reviews. We were very pleasantly surprised and wonder what others were seeing. Yes, the property is old but our room was clean and comfortable, staff very pleasant and helpful... More

Was this review helpful? Yes 1
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued guest, We highly appreciate you choosing our property , we know you had many choices while making the booking, and we are honored to be the hotel of your choice... We would also like to thank you for your candid review. we are currently improving on any issues at our property and our goal is to give each... More

Placitas, New Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2014

The room was dirty, bathroom floors were not clean, patio door had hand prints and dirty smudges, drapes had cigarette burns in them, I was unwilling to sit in the chair in our room because it appeared to be filthy and greasy. When we left we complained to management and were told they were renovating the facility. Why they put... More

Was this review helpful? Yes 1
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued Customer, We're sorry that you did not have a good experience when you stayed at the Windemere Hotel Mesa, and we understand your frustration. When such a problem arises, we take it very seriously. I can assure you that we have made every effort to correct this issue. We hope that you will try us again when your... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 28, 2014

Good layout. Old & filthy. Smoking room upon arrival :/ a long nite. Thinking the bugs were gnats and not fleas, no bites! Room for 2nd night, better, again doors barely locked. Sewer exploded outside, bad plumbing? Survived, laughing now.

Was this review helpful? Yes 1
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We are extremely apologetic for your bad experience, and hope to be able to make it up to you. daily we make sure everything is clean, tidy, and consistent. We spend time each day making sure our rooms are cleaned, We would like to invite you back at a 20% discounted rate next time you are in town. Please bring... More

Hartland, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 24, 2014

When making reservation I requested non smoking room. Upon arrival after a long flight we opened the door to what was the most stinky room I have ever been in. Not only did the room reek of cigarettes the carpet and bedspread looked as if they had never been cleaned. The bathroom floor was very dirty, the phone's directory was... More

Was this review helpful? Yes 1
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued Customer, I would first of all like to apologize for your unpleasant experience at our hotel, it was certainly not our intention for you to have anything less then 5 star service, We highly apologize that your first room had the smell issue, we are glad to know your second room was better .Due to the busy season... More

Sierra Vista, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 23, 2014 via mobile

Stayed here for 2 nights.was late che ck in friday evening.As soon as we walked into room the stench was horrible.I believe it was the carpet. Asked for another room the next morning nothing available.talked to manager marsha who told us she'll send the cleaning lady back for deodorizing room.gee thanks.breakfast and pool was okay.Sewer busted in the street could... More

Was this review helpful? Yes 1
Guest_services2013, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Dear Valued Customer, We're sorry that you did not have a good experience when you stayed at the Windemere Hotel Mesa, and we understand your frustration. When such a problem arrises, we take it very seriously. I can assure you that we have made every effort to correct this issue. We hope that you will try us again when your... More

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Additional Information about Windemere Hotel and Conference Center

Address: 5750 East Main Street, Mesa, AZ 85205
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windemere Hotel and Conference Center 2.5*
Number of rooms: 90
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Also Known As:
Windemere Hotel Mesa
Windemere Motel Mesa

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