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Clarion Inn-Mesa/Phoenix

2.0 of 5
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951 W Main St, Mesa, AZ 85201 (Formerly Rodeway Inn)
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Clarion Inn-Mesa/Phoenix
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Ranked #21 of 57 Hotels in Mesa
A recent review
4 of 5 stars Reviewed April 27, 2015
Carol Y Bellingham, Washington
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209 Reviews from our TripAdvisor Community

Traveler rating
    69
    75
    34
    9
    22
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61
82
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (97)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (55)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I booked with this low class hell hole on booking.com because i needed a place to a spend the night. When i got there, i was told that a $150 hold will be place on my CC in case there's any damage done to the room. Mind you, this was at 10pm... what damaged could be caused when i was... More 

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Bellingham, Washington
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 27, 2015

The Clarion Inn in Mesa is a great value: bed, breakfast, close to all the places to visit in the Phoenix-Mesa area. There for a wedding and a quick weekend visit, we will definitely keep this place in mind for a future visit to other friends and tourist sites.

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Minneapolis, Minnesota
Top Contributor
69 reviews 69 reviews
61 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 18, 2015

Stayed here twice. Will not repeat. 1st time: At check in I was asked if I really needed a handicap accessible King room. Hmmm, there has to be a rule aganist asking such a discriminating question. I was assigned a 2 double bed room on the 2nd floor. Because that is all they had. No elevators on the property. 2nd... More 

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Glendale, Arizona
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2015

Just needed a room overnight as we were attending a wedding down the street. Normally we are looking for 4 star and above but since it was to sleep only we gave it a try. Booked due to previous reviews and we (3 couples) were not disappointed. Check in was quick, the rooms were clean and had some nice upgrades.... More 

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tejash p, General Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

tucson
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 14, 2015

My friend made us a reservation at Clarion Inn Mesa for Friday, April 10, 2015. This was the night before a difficult bicycle tour we were to ride Saturday morning, El Tour de Mesa. Upon check-in, the clerk instructed us that our bicycles would not be permitted in our rooms. Instead, we would be allowed to keep our bicycles in... More 

Was this review helpful? Yes 1
tejash p, Front Office Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. frant desk 480-833-1231 More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Booking.com somehow managing to screw up and reserve me TWO rooms instead of one - Niki at the desk was a champ! When I couldn't make any headway with their support staff, she got on my phone and managed to hammer a clue into them! Although the neighborhood left a little to be desired, the property was great - spacious,... More 

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tejash p, General Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! frant desk... More 

Stockton, California
Top Contributor
97 reviews 97 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed April 10, 2015

Made the reservation while in the car as darkness was falling. WE needed something quick after a long, hard day of driving. After finally locating the hotel, we checked in with our online resevation number. Our request for a first floor room was honored. The smell of curry and other spices premeated the hallways. It was passable as far as... More 

Was this review helpful? Yes 1
tejash p, General Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. frant desk 480-833-1231 More 

Cedar Rapids
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

I'm a diamond member and stay about 100 nights a year at Choice hotels. This place is by far one of the worst I've ever stayed at in all aspects. First of all, this hotel is located in a very sketchy area, the parking lot is behind a bar and is poorly lit. The hotel room was old and basically... More 

Was this review helpful? Yes 1
tejash p, Front Office Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. frant desk 480-833-1231 More 

Highland, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

This place was immaculate! Breakfast was adequate. Neighborhood noise did not effect the room and the bed was comfortable making for a good night's sleep. However all that being said the staff definitely need to work on people skills. In our 2 day stay the only staff that actually interacted with us was the man at the front desk when... More 

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tejash p, Front Office Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear guest Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, clarion inn mesa More 

Denver, Colorado
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 30, 2015

Some updates have been made, some still need to be done. Room was big and clean, but some exterior updates (steps, balcony) Good location, and will be better once the rail line is finished. Breakfast was subpar, but free. Restaurant in parking lot was out of business. Pool was freezing but hot tub was clean and comfortable in a private... More 

Was this review helpful? Yes
tejash p, Front Office Manager at Clarion Inn-Mesa/Phoenix, responded to this review

Dear guest Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, clarion inn mesa More 

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