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All 55 Mesa hotels

BEST WESTERN PLUS Mesa

2.5 of 5 Hotel   |   1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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61%
Ranked #13 of 55 hotels in Mesa
A recent review
3 of 5 stars reviewed 3 days ago
Richard H Lancaster, United States
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  • Reviews (21)
  • Photos (35)
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21 people have reviewed this hotel

Traveler rating
    8
    5
    6
    2
    0
See reviews for
9
5
3
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Lancaster, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel is clean and the rooms are adequate if not a little small. The staff is VERY friendly and helpful The pool was cloudy during our stay...not dirty but not clear like the Jacuzzi was. For a casual stay it wasn't bad but I don't know that we would specifically look for this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Richard, thank you so much for your feedback. On behalf of the management here I apologize that we were having challenges with the pool during your stay. I assure you the issue has been resolved. I am very glad to hear we met our commitment to provide excellent customer service during your stay. I hope you will give us the... More

gambrills, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly staff who went out of their way. Excellent condition & very clean. They had a very good variety of breakfast food & it was different each day. The bed & pillows were very comfortable. I used the pool on day & it was nice. They also had new washer & dryer. I would stay here again & would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you Keith, I am so glad to hear you enjoyed the breakfast as well as the new pool and beds. Thank you for the review and we hope we can welcome you back soon! More

Washington, United States
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for pleasure while visiting my son and his wife who gave birth to twin girls. Everything about this trip was enjoyable. The room was extremely clean and extremely functional, i.e. plug ins on the lamps, night light on the hair dryer, bathroom sink had plenty of space on the sink and shelves below, and... More

Review collected in partnership with Best Western

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Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Susan, thank you so much for the review! Congratulation on the twin girls, I am sure that will be a lot of fun! I am so glad to hear you found the rooms clean and function able. We look forward to welcome you back anytime you are in town! More

Mesa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

clean, obviously well-run, many amenities you would not expect at this hotel. the staff was friendly and courteous, the internet is good. has good proximity to freeway and next to a good restaurant that is reasonable as well.

Review collected in partnership with Best Western

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Carson city, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For excellent quality in every way, choose this hotel. There is even a restaurant and bar a few steps away. What more could a traveler want? All the employees are friendly and helpful. We are always treated like we are returning home.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Management response:

William, thank you so much for the accolades about the staff. Service is very important to us and we are glad to hear you felt welcomed during your stay. We hope you have the chance to come back and visit us soon. More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

Great summer rates. The front desk was very friendly and efficient. Rooms are large and extremely clean with comfortable beds. Hotel is located off of US 60 but the rooms are very quiet. Had a great night sleep. Breakfasts was fair. Needs a little more variety. Plenty of parking. We will be back.

Was this review helpful? Yes 1
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for your review. I am glad to hear you found the staff friendly and efficient. Service is very important to us. I appreciate the comments about breakfast, we try to switch the hot items being offered on a regular basis but appreciate the feedback and will discuss with the management team. So glad to hear we will have... More

San Diego, United States
1 review
3 of 5 stars Reviewed June 15, 2014

Poor staff and management breakfast was plastic bacon it tasted like plastic and eggs where crumbled up rocks if you can ignore the staff and skip the breakfast and don't need help from house keeping they don't clean your room until you leave then the room was fine and the location

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Michael, on behalf of the management team I apologize for the bad experience with the staff and the your breakfast experience. We take these comments very seriously and strive to ensure excellent customer service and a positive experience during your stay. Thank you for your feedback. More

Mesa, Arizona
Top Contributor
56 reviews 56 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 13, 2014

The hotel is located just off US 60 on Gilbert Road. It is about 10 minutes from down town Mesa and 10 minutes from down town Gilbert. Down town Gilbert has many charming restaurants, a theater, small museum and is a great place to visit. Mesa has many more facilities but is a much larger city. I stayed at this... More

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Patti, thank you so much for taking the time to review the property. I am so glad to hear you enjoyed the facilities, room amenities and service. We are very excited about how the property turned out after the remodel. We hope we have the opportunity to welcome you back soon. More

Mesa, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

Hotel was exactly what we needed for a quick night stay on our way home from California. Front desk was very nice and helpful. Room was nice and clean and beds were soft. Would come here again if we come back through Mesa, AZ again!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thanks Holly, I am glad you enjoyed your stay and thank you for taking the time to write a review. We hope we can welcome you back on your next trip home from California! More

Kansas City
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

This Best Western is newly remodeled, extremely clean, modern and has a really nice pool/hot tub area. Everything worked perfectly and the rooms were awesome. Front desk people were engaged and friendly. Price was excellent. Decent restaurant/bar right next door. The location is right by the highway, easy to get on and off for travelers like us. The hotel is... More

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Mesa Hotel offers an enticing and well-appointed solution to all of your travel needs. Our spaces and amenities are ideal for travelers that are looking for a home away from home during their stay. With a variety of room types and smart offerings, you are sure to enjoy a rewarding experience, every time. From a free hot breakfast each morning to plush bedding in every room, The BEST WESTERN PLUS Mesa Hotel is perfect for business travel, leisure stays, and everything in between! ... more   less 
Number of rooms
115

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