We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Mesa hotels

BEST WESTERN PLUS Mesa

2.5 of 5 Hotel   |   1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN PLUS Mesa to your Saves list
BEST WESTERN PLUS Mesa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
64%
Ranked #12 of 55 Hotels in Mesa
A recent review
5 of 5 stars reviewed 2 weeks ago
N5062EAdonnah
Write a Review

28 reviews from our community

Traveler rating
    10
    8
    7
    3
    0
See reviews for
11
5
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (5)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (5)
All months
Evansville, Indiana
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

For the money, I thought the room was very nice. The decor was updated and the room was clean and free of any stains or general wear and tear. I stayed at this hotel for three days. Had I been there only one night, I probably would have given it a higher rating. Like others have said, at night there... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

We needed to find a hotel because of all the rain that we got on Sunday. SRP was going to be shutting off the power in our area so I called the hotel to see if they had availability and that I needed a pet room. I spoke with Shannon, she was very polite and compassionate when I explained my... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arvada, Colorado, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Every staff member was friendly, but Tammy C at the front desk was especially professional, courteous, and helpful. By taking an interest in me and providing first rate service, she helped me feel at home during a prolonged visit.

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Jack, thank you so much for taking the response to post a review and acknowledge the great service provided by Tammy. We hope we have the opportunity to welcome you back soon. More

1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel isn't the worst you'll ever stay in and it has quite a few good points. But little things (listed below) add up. Bottom line -- There are better hotels in the area at comparable prices. Keep looking. - Dicey neighborhood. Police activity in parking lot 2 or 3 times -- one of which involved search helicopter. - TV... More

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for your review. We appreciate all responses and take all comments very seriously. We have checked all the items you mentioned to make sure they are in proper working order. I apologize for any inconveniences you experienced and thanking you for bringing it to our attention. More

Flagstaff,Az, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel on hotels.com after considering several hotels in the Mesa,Az area. I was looking to get the cheapest rooms possible but after reading reviews on all the hotels in the area, with the cheapest ones getting horrible reviews on service & cleanliness, I settled on a higher mid-range priced hotel- the Best Western PLUS Hotel Mesa. What... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Sam, thank you for your review. I am so pleased to hear your experience with our staff helped you relax during your stay! Thank you for your comments on the staff and housekeeping. I am so glad we were able to make your stay comfortable and I hope we can welcome you back soon. More

Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

I really enjoyed my stay. My room was nice and clean however the security lock on the door was broken. The staff here was very friendly. Breakfast was better than expected. One other thing that could be upgraded is the hotel's fax machine. Since I came on business, I needed to fax some papers off, but the fax machine was... More

Was this review helpful? Yes
Tucson, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 11, 2014

Husband and I stayed here for 2 nights while in the area visiting friends. The hotel is very clean. Our room was comfortable (even the a/c was quiet!) with nice bedding.Loved that there were plug-ins on the bedside and desk lamps. Usually we are hunting around hotel rooms for plugs. Hotel staff was friendly and was very accommodating when I... More

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you so much for taking the time to write a review we really appreciate it. We are so happy to hear you enjoyed the room and that our staff lived up to our commitment to provide excellent customer service. We hope we have the opportunity to welcome you back soon! More

Lancaster, United States
1 review
3 of 5 stars Reviewed July 28, 2014

The hotel is clean and the rooms are adequate if not a little small. The staff is VERY friendly and helpful The pool was cloudy during our stay...not dirty but not clear like the Jacuzzi was. For a casual stay it wasn't bad but I don't know that we would specifically look for this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Richard, thank you so much for your feedback. On behalf of the management here I apologize that we were having challenges with the pool during your stay. I assure you the issue has been resolved. I am very glad to hear we met our commitment to provide excellent customer service during your stay. I hope you will give us the... More

gambrills, United States
1 review
5 of 5 stars Reviewed July 24, 2014

Very friendly staff who went out of their way. Excellent condition & very clean. They had a very good variety of breakfast food & it was different each day. The bed & pillows were very comfortable. I used the pool on day & it was nice. They also had new washer & dryer. I would stay here again & would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you Keith, I am so glad to hear you enjoyed the breakfast as well as the new pool and beds. Thank you for the review and we hope we can welcome you back soon! More

Washington, United States
1 review
5 of 5 stars Reviewed July 22, 2014

I recently stayed at this hotel for pleasure while visiting my son and his wife who gave birth to twin girls. Everything about this trip was enjoyable. The room was extremely clean and extremely functional, i.e. plug ins on the lamps, night light on the hair dryer, bathroom sink had plenty of space on the sink and shelves below, and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Susan, thank you so much for the review! Congratulation on the twin girls, I am sure that will be a lot of fun! I am so glad to hear you found the rooms clean and function able. We look forward to welcome you back anytime you are in town! More

Do you own or manage BEST WESTERN PLUS Mesa?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Tingo, Orbitz, HotelsClick, Odigeo, Venere, Expedia and Otel so you can book your BEST WESTERN PLUS Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near BEST WESTERN PLUS Mesa