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BEST WESTERN PLUS Mesa

2.5 of 5 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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BEST WESTERN PLUS Mesa
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44 reviews from our community

Traveler rating
    21
    11
    7
    5
    0
See reviews for
18
8
5
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

Great room for two nights without a reservation-walked in and was treated well from the get go. Breakfast was a great amenity and tasted even better. Convenient location to the US 60 in Mesa, AZ. The property was clearly renovated recently from a Hampton to another name and then finally to the Best Western- the only reason I knew this... More 

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Chandler AZ, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Now if you want to go to a place with amazing customer service go here. Clean rooms, great amenities restaurants with in walking distance and close to freeway! If you need anything while you are there talk to Trevor he will definitely take care of you!

Review collected in partnership with Best Western

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yuma, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our medical doctor is within 2 miles of your hotel. Our doctor recommended your hotel. When I was in business, I stayed at Best Western hotels in Washington, Oregon and California. Always was satisfied and the locations were where I needed to be. We stay at the Hampton when we have to go to the Mayo Clinic.

Review collected in partnership with Best Western

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alta loma
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good and comfortable place. Katrina is a caring professional. The fitness room is suitable and the breakfast is a reasonable deal. This hotel is located right next to a very busy highway.

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Daniel, thank you for your review, we appreciate the feedback and the compliments on Katrina! We hope we have the opportunity to welcome you back soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful, Friendly, Helpful staff! Great atmosphere and clean!! Reasonable price!! The Breakfast had a lot of chooses!! Eggs and ham and potatoes were cold but it was a very busy considering it was a busy Thanksgiving weekend all was good!! Easy on and off Freeway. Not far from restaurants and other shopping!

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Sherry, thank you for your review! I am so happy to hear you enjoyed the breakfast and experienced our excellent customer service. We strive to provide a superior experience for each guest and we appreciate your compliments. We hope we have the opportunity to welcome you back soon. More 

Fremont, CA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think the other reviews were spot on for the remodel. It is presentable but there wasn't much attention to details. Tubs are carry-over from old remodel (or just poor quality) as the finish is already peeling in our unit. The door jam had at least a 3/4" gap on the locking side, surprised the local fire marshal let this... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for your review, we appreciate all feedback as it helps us improve. I apologize for issues with your tub and door jam, we are consistently working to make sure all aspects of the room are up to par and will ensure all door jams are working properly. I am glad you had good interactions with the staff and... More 

show low az
1 review
4 of 5 stars Reviewed 2 weeks ago

when I complained about bath room they moved us to a new room. no other problems except the one day we were over charged for. over all stay was very excellent. bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla blaa bla bla bla

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Kenneth, thank you for your review we appreciate all feedback as it helps us improve. I apologize for the issue with the bathroom and glad you liked the room you were moved to. We hope we have the opportunity to welcome you back soon. More 

Mesa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was skeptical at first because the price was so great. When I arrived, I noticed how clean and organized it was. The room was perfect and the pool was clean. The survey asked me if I used the fitness room. However, and I did not know there was one. Overall, this hotel is a win win.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Becky, thank you for the review, I am so happy to hear you enjoyed the property and the room. I am sorry you missed the fitness center, it has been newly renovated. I hope we have the opportunity to welcome you back soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Best Western Plus in Mesa was easy to get to. Lots of familiar businesses around if we needed any thing. Staff was great to deal with. Would stay again if I travel to this same area. Value was excellent. Pool could have been a little warmer for November so it was more comfortable but we only went down there one... More 

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Denise, thank you for your review. We are so happy to hear you enjoyed the location and the staff and we hope we have the opportunity to welcome you back soon. More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bad motel sign, rooms are outdated, mattress old, sheets oversized, motel ran out of bath towels and bathmats, movie TV channel inoperative all weekend, poor selection of breakfast food items, 1 elevator out-of-service, bathtub slow draining, toilet seat mounted crooked. Night staff had lack of concern. Stay was not at the level of a Best Western Plus.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn
Hotel Style:
#6 Family Hotel in Mesa

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