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BEST WESTERN PLUS Mesa

2.5 of 5 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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BEST WESTERN PLUS Mesa
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58 reviews from our community

Traveler rating
    29
    13
    10
    6
    0
See reviews for
22
11
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anchorage, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was not the best I have stayed at, but it wasn't completely horrible. If you have odor sensitivities, this may not be the best hotel for you. Very strong cleaning agent smell throughout the hotel, and in the rooms. We couldn't enter our room immediately due to the strong odor that resembled the sprinkle-on carpet cleaners designed to... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 3 days ago NEW

The room and staff were excellent. Great location off of Superstition highway (hwy 60). Our room was on the north side (opposite the highway) and was very quiet. The breakfast scrambled eggs were not the best. we looked online comparing prices but got a better deal calling the hotel directly.

Review collected in partnership with Best Western

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Kamloops, Bc
Top Contributor
196 reviews 196 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights to enjoy some golf in Mesa. Hotel is located off hwy 60 and easy access to the area. Liked the breakfast room layout and food was fresh and hot. My room was a King which was well appointed and the wifi worked great. Staff were very friendly and had all the right answers.

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Neenah, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We loved the convenience of having Natives Bar and Grill right next door. The amenities were great and the staff (Shana and Katrina) were like angels. Liked the renovations and the laundry near the pool made it a pleasure to do the laundry. Will stay there again.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful staff, Jill and Trevor were awesome. Christi is blessed to have them work for her. The rooms were perfect, and the hot tub was phenomenal.The breakfast every morning was wonderful. Thanks y'all from Iowa

Was this review helpful? Yes 1
Courtenay, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very easy to find. Conviently located to Mesa. Local staff very knowledgeable of Mesa. Staff very helpful. Excellent work on renovation, much to be commended. Breakfast, dinning, room décor is the best experienced to date. However main course was lacking. Scrambled eggs with a little diced ham. All other breakfast complements were excellent. It was a pleasure.

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Peter, thank you for your review I am glad you found the location convenient and thank you for the compliments on the staff. Providing excellent customer service is our top priority. We are all happy to hear you had a pleasant stay and hope to welcome you back soon. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Not a good experience for check-in and check-out. I had to wait at least 15 minutes to actually see a staff member in the building. Upon check out, it seems that a "smoke break" was more important than being at one's post. A darn shame.

Review collected in partnership with Best Western

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Found this hotel on Trip Advisor. Read the reviews, looked at the pictures and rates...reserved it. And Loved it! Super clean, modern, comfortable. Only negative..It's suppose to be 100 % non smoking..however...the employees smoked by the front door and I think the guests did too. Wonderful full breakfast. It was very cold there and we needed two extra blankets. I... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the review. Thank you for your comments on the service, we strive to provide superior customer service to all of our guest. We hope we have the opportunity to welcome you back soon. More 

Simi Valley, CA, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

If 'sleeping in' in the morning to noon I guess we are not supposed to expect housekeeping services, as we received none! Oh, removal of towels only! The hotel was fine and we did ask for fresh towels at the desk and first night they wanted to know our room number, I guess so could make sure we didn't steal... More 

Review collected in partnership with Best Western

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Forestville,MD
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. Very convenient to every thing and very Friendly atmosphere! We originally planned to check in and stay here one night however the business we came here to conduct was delayed several times so we ended staying 5 days. The staff was very understand and were considerate enough to keep giving us the same discounted rate each... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the review. We appreciate the comments on the staff and friendly atmosphere. I am sorry your business was delayed but so happy we were able to accommodate the additional nights. We hope we have the opportunity to welcome you back soon. More 

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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn
Hotel Style:
#3 Romantic Hotel in Mesa
#7 Family Hotel in Mesa

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