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BEST WESTERN PLUS Mesa

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1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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BEST WESTERN PLUS Mesa
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87 reviews from our community

Traveler rating
    39
    26
    14
    8
    0
See reviews for
37
17
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver BC
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After checking into an awful hotel in Mesa, we moved to the Best Western Plus in Mesa. It was a very pleasant surprise. The front desk staff , especially Shannon , were great. They bent over backwards to find us the right room. The room was a good size - very clean and the beds and pillows were really comfortable.... More 

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Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had to switch hotels mid vacation. How horrible the first one was, this one definitely made up for! Friendliest staff we have encountered to date, clean room, comfy bed, air conditioning worked great, nice pool area. We will stay here next time we come to Arizona!

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Buffalo Grove, Illinois
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly remodeled best western, near the freeway and in a strip mall.... 100% occupancy the night I stayed..... Everthing in room worked, and the a/c was super cold.... quiet nights sleep even though I faced the freeway.... No complaints... Given a decent rate, I would return.....

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Cottonwood, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was conveniently located right off of the highway. The service and staff were excellent. The breakfast items were standard in that it offered eggs, meat, juice, coffee, pastries and the usual waffle machine. There was a lot of noise coming from the swimming pool but the problem was resolved quickly. Although the price of the room was on... More 

Review collected in partnership with Best Western

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Lac du Bonnet, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Breakfast room was very nice, well stocked. The staff were just excellent, super friendly and helpful. The location of the hotel was convenient with a sports bar restaurant sharing the parking lot. Bed was also comfortable.

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Penny, thank you so much for the great comment on the staff, service is our top priority. Glad to hear you enjoyed the bed and we hope we have the opportunity to welcome you back soon. More 

Cold Spring, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was superb. I slept very well and the breakfast started my day by being fully satisfied. I loved the 24/7 coffee in the lobby. The lounge area of the lobby was very cozy and decorated nicely!!

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Renate, thank you for the review. Happy to hear you enjoyed the coffee service and new lobby! Hope we have the opportunity to welcome you back soon! More 

Albuquerque, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Everything about this property is average for a mid range hotel in the Phoenix area. We made the mistake of planning our visit for a weekend when there were several events and found this hotel had doubled it's standard rates. Shame on you!

Review collected in partnership with Best Western

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Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

These guys care about their guest and it shows!! If you need something just ask and if they can make it happen they will. There is a great bar and grill next door and it gives you a discount if you show them your room key. Easy access to the major highways and close to areas of interest

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Robert, thank you for your review and all the great comments on the property and staff. So glad to hear you enjoyed your stay and hope we have the opportunity to welcome you back soon! More 

Abbotsford, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week. Staff were very helpful and pleasant. Rooms were nice but nothing special. We found the breakfast in the morning very boring and always the same. Would be nice for people who are staying longer to have more of a choice. There is no restaurant on site which we did not like, so making the choice... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Sabrina, thank you for the review we appreciate all comments as this is how we grow and improve. Thank you for the comments on the staff, service is our top priority. I am sorry for the issues you had at the pool and the breakfast offerings were not changed regularly. We appreciate you staying with us and we appreciate the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed our stay at the Best Western Plus in Mesa. The staff is so friendly and accommodating! The beds are also extremely comfortable. The location was perfect and just down the street from our event. We can't wait to stay there again!

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear guest, thank you for the review. I am very happy to hear Best Western Plus Mesa will always e your choice when staying in the area. Thank you for the comments on the service, that is our top priority! We look forward to welcoming you back. More 

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