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BEST WESTERN PLUS Mesa

#5 of 57 Hotels in Mesa
Certificate of Excellence
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1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (35)
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    (39)
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Los Angeles, California
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location for us, cheerful and friendly staff, clean rooms and more than fair rates. Our second story room faced the freeway but none of the noise could be heard. Truth is, there were seven adults in our family so we had rooms on each side of the hotel. Both had two queen-sized beds that took up much of the... More 

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Antioch, IL, United States
5 of 5 stars Reviewed 6 days ago NEW

We were visiting friends in the area and asked them were we should stay. They have had other friends stay here and all has been good. You can now add us to that list. Even with our physical limitations, this was great. Thanks. We will be back and so will the people we recommend it to.

Review collected in partnership with Best Western

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Milton Keynes, United Kingdom
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night after bad flight, easy to find from airport just off 60, staff really helpful, rooms great, breakfast nice although would have like a fruit salad as option, scrambled eggs where nicly cooked.

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entiat, United States
1 review
5 of 5 stars Reviewed 1 week ago

If you are looking for a clean, comfortable room with great amenities, professional staff, at a price that can not be beat, look no further. I would definitely recommend this hotel for your next business or vacation stay.

Review collected in partnership with Best Western

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Estero, Florida
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We have become fans of Best Western Plus. We have been traveling over the US for the past 3 weeks and our 3 stays in different cities at BWP has been great in every case. Rooms are comfortable as are the beds. The staff is helpful. The breakfast was very good with some choices. The room is also modern -... More 

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Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear John Thank you for choosing our hotel during your travels. We are delighted you had a great experience please come back and see us again in the future. Take Care, Alex Slingerland Manager More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

would go again with the friemdly servvice customer service very helpul and knowledgable of the the way thr hotel is fun. the last day check out gorl was not as nice a little more short and the edge of being rude

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear Valued Guest, Thank you for choosing our hotel for your recent stay. I am so glad to hear that we provide outstanding service. If you are ever back in the are please come back and see us again. Sincerely,. Alex Slingerland Manager More 

Mexico City, Mexico
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wanted a mid level hotel in Mesa. This was a very good choice. The room is up to standard competes well with a 5 star room. It has everything you would expect in a top level hotel. Service has been outstanding. I arrived a bit early and asked for a late check out and was accommodated with a smile.... More 

Was this review helpful? Yes
Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for taking the time to give us your feedback on trip advisor. We are delighted you enjoyed your stay while in the Phoenix-Mesa area. Please comeback again. Sincerely, Alex Slingerland Manager More 

Mesa, Arizona
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I needed a comfortable room for an out of town speaker for an event I was holding. My speaker was very impressed with his room. Very comfortable bed, free wi-fi, clean room, and enjoyed the daily breakfast items. Definitely will use the Best Western in Mesa again.

Was this review helpful? Yes
Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear Pete, Thank you for the great review I am so pleased you enjoyed your stay with us. please come back and see us again soon. Sincerely, Alex Slingerland Manager More 

Arizona
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love the clean rooms & hot breakfast. The pool is so refreshing. The staff is friendly & professional. Easy freeway access.. Room this time overlooked the pool/spa & I barely heard the guests splashing around.

Was this review helpful? Yes
Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the great review and comments on our hotel. I am so pleased that you enjoyed your stay so much the first time you came back again! We hope to see you again. Sincerely, Alex Slingerland Manager More 

palm desert, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I have never stayed in a hotel that made up only one of the two beds the first night followed by no make up of the room the next night. In addition, I wondered if they kept the breakfast area so hot (plus 80 degrees) that they either were encouraging you to use the pool or simply vacate the room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Alex S, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear Edward: Thank you for your feedback of our hotel. I am so sorry that your expectations were not met. We take this kind of feedback very seriously as it helps us to improve our products and services for our guests. I do hope you will comeback and give us another opportunity. Thank you again, Alex Slingerland Manager More 

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