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BEST WESTERN PLUS Mesa

2.5 of 5 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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BEST WESTERN PLUS Mesa
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54 reviews from our community

Traveler rating
    28
    12
    8
    6
    0
See reviews for
21
10
5
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Neenah, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We loved the convenience of having Natives Bar and Grill right next door. The amenities were great and the staff (Shana and Katrina) were like angels. Liked the renovations and the laundry near the pool made it a pleasure to do the laundry. Will stay there again.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful staff, Jill and Trevor were awesome. Christi is blessed to have them work for her. The rooms were perfect, and the hot tub was phenomenal.The breakfast every morning was wonderful. Thanks y'all from Iowa

Was this review helpful? Yes 1
Courtenay, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very easy to find. Conviently located to Mesa. Local staff very knowledgeable of Mesa. Staff very helpful. Excellent work on renovation, much to be commended. Breakfast, dinning, room décor is the best experienced to date. However main course was lacking. Scrambled eggs with a little diced ham. All other breakfast complements were excellent. It was a pleasure.

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Peter, thank you for your review I am glad you found the location convenient and thank you for the compliments on the staff. Providing excellent customer service is our top priority. We are all happy to hear you had a pleasant stay and hope to welcome you back soon. More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this hotel on Trip Advisor. Read the reviews, looked at the pictures and rates...reserved it. And Loved it! Super clean, modern, comfortable. Only negative..It's suppose to be 100 % non smoking..however...the employees smoked by the front door and I think the guests did too. Wonderful full breakfast. It was very cold there and we needed two extra blankets. I... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the review. Thank you for your comments on the service, we strive to provide superior customer service to all of our guest. We hope we have the opportunity to welcome you back soon. More 

Simi Valley, CA, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

If 'sleeping in' in the morning to noon I guess we are not supposed to expect housekeeping services, as we received none! Oh, removal of towels only! The hotel was fine and we did ask for fresh towels at the desk and first night they wanted to know our room number, I guess so could make sure we didn't steal... More 

Review collected in partnership with Best Western

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Forestville,MD
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. Very convenient to every thing and very Friendly atmosphere! We originally planned to check in and stay here one night however the business we came here to conduct was delayed several times so we ended staying 5 days. The staff was very understand and were considerate enough to keep giving us the same discounted rate each... More 

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the review. We appreciate the comments on the staff and friendly atmosphere. I am sorry your business was delayed but so happy we were able to accommodate the additional nights. We hope we have the opportunity to welcome you back soon. More 

El Paso, Texas, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Our group stayed here for a Baseball Tournament in Dec 19/20 2014, As the group leader I had several parents complain to me about their room and bathrooms not working properly. The breakfast is not what you think, we had several incidents both mornings. The first morning, parents had to waist so much time before food was placed approx. 30min... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Mikey, thank you for the feedback we appreciate all comments as it helps us improve our service to our guests. I am sorry for the inconvenience you experience with the lack of breakfast items available for your group. I understand the group has decided to come back to the property and I am very happy to hear that. We look... More 

Mesa, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at Best Western Plus over Christmas. The staff are wonderful, beds were comfortable, and the service was awesome! We will stay there again on our next trip to Mesa! The breakfast was very good both days and they changed it up a bit. We didn't have a single complaint!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Frank, thank you for the review we appreciate the great comments on the service and the beds. We hope we have the opportunity to welcome you back soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I had a happy surprise when I made a reservation to stay at the Best Western Plus Mesa, Mesa, AZ. The quality of this Best Western was apparent even as I drove up. Once inside this Best Western spoke quiet elegance, yet, and yet was very pleasant. My short stay only left me wanting to write this superlative review and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Margaret, thank you for the review we appreciate the great comments on the property and happy to hear you enjoyed your stay! We hope we have the opportunity to welcome you back soon. More 

Delaware, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Staff very courteous, friendly and helpful. Hot breakfast was great and different everyday. Easy access to freeway and to my family. Had my 10 mo grand daughter with me and they all gave her special attention. Restaurant close by Native was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Diane, thank you for the review. We are happy to hear you enjoyed the breakfast and location and glad you and your grand daughter enjoyed your stay! We hope we have the opportunity to welcome you back soon. More 

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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn
Hotel Style:
#6 Romantic Hotel in Mesa
#6 Family Hotel in Mesa

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