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BEST WESTERN PLUS Mesa

2.5 of 5 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
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BEST WESTERN PLUS Mesa
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BEST WESTERN PLUS Mesa
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70 reviews from our community

Traveler rating
    32
    19
    11
    8
    0
See reviews for
29
13
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Mesa, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Will always come back to this hotel. Amazing staff. Comfortable stay everytime. They accomodate my needs to their best abilities. Its nice to have such caring people around you when you are in a hotel. Don't find that too often anymore. Rooms are very clean and well made up. Pool area is relaxing and the fact that they have guest... More 

Review collected in partnership with Best Western

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Regina, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value, good location, decent 4.0. Easy to get in and out of the property. Breakfast is good. Sit by the pool if weather permits as seldom utilized by others. We travelled as a family. The rooms were clean (we had two). Reasonably close to Mesa Gateway airport. Would definitely stay again.

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Doug, thank you for the review. Happy to hear how much you enjoyed the property! We hope we have the opportunity to welcome you back soon. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean hotel rooms, helpful staff, very polite, great breakfast bar, updated surroundings. Wing Restuarant in the parking lot offers 10% off bill when you show them your hotel key. Bed is very comfortable, and the pillows are of a higher quality. I would stay here again in a heart beat!

Was this review helpful? Yes 2
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Dear guest, thank you for the review. So glad to hear you enjoyed the breakfast and clean room. Thank you for the comments on the staff, we strive to provide excellent customer service. Hope we have the opportunity to welcome you back soon! More 

1 review
4 of 5 stars Reviewed 1 week ago

This hotel offers two ADA rooms and we were fortunate to get one. The bathroom had a roll-in shower for wheelchairs. It would have been nice to have more grab bars. There was no soap dish in the shower. We asked for a shower chair and got one quickly, but it was broken and we could not use it safely.... More 

Review collected in partnership with Best Western

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Flagstaff
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall this is very nice hotel, but a little bit hard to find as it is back away from the street and doesn't have a street level sign. It wasn't until we were heading back toward U.S. 60 that my wife noticed the hotel. Check in was very fast and prompt. The lobby was very modern looking and looked inviting.... More 

Review collected in partnership with Best Western

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summerside, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

great location for our needs -and price was good except weekends prices were higher -- hotel was clean and next to a restaurant which was handy -- close to hiway but not to close good parking and easy to get to

Review collected in partnership with Best Western

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avondale, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I was late from the check in time to get to a wedding. I was supposed to check-in by 3:00, but the room was not ready until after three in afternoon. There were only wash cloths in bathroom non full size bath towels to take shower with. Children from several sports teams were in motel and ran around most of... More 

Review collected in partnership with Best Western

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Peoria, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great stay great hotel great staff. wonderful stay, will definitely go back again. thanks to everyone! breakfast was tasty and internet worked perfectly. nice décor in the rooms and pool area relaxing.

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Harry, thank you for all the great comments! Glad to hear you enjoyed the breakfast, room decor and pool. Hopefully you enjoyed some great Arizona weather! More 

Seattle, Washington
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a long day walking around Phoenix for SB fanfest ,we didn't checkin till 11pm, front desk was quick checking us in , we got King size bed with pullout sofa for the young one, the sofa was very new so new that when I pulled out there was plastic cover the mattress and no sheet or blanket, there was... More 

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Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Tony, thank you for the review. I am sorry to hear about the lack of sheets on the pull out sofa and wish we could have fixed that for you but I understand it was late. We will make sure to follow up on this with our housekeeping department. We hope you enjoyed the Super Bowl weekend! More 

Columbia Falls, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Mesa Best Western was a clean, relaxing, quiet hotel to stay the night. Bed comfy as advertised. The breakfast was a little disappointing, the eggs, potatoes and sausage were over processed, the pastries were dry. I ended up eating packaged oatmeal and coffee.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for the review we appreciate all comments. Guest comments are how we improve. Thank you for the comments on the property and the comfy bed. I am sorry the breakfast was not up to standards and we will look into this. We hope we have the opportunity to welcome you back soon. More 

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Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn
Hotel Style:
#7 Family Hotel in Mesa

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