We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Mesa hotels

BEST WESTERN PLUS Mesa

2.5 of 5 Hotel   |   1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Mesa to your Saves list
BEST WESTERN PLUS Mesa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
65%
Ranked #12 of 55 hotels in Mesa
A recent review
  • Overview
  • Reviews (23)
  • Photos (29)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (4)
  • Location
  • More
Write a Review

23 people have reviewed this hotel

Traveler rating
    8
    7
    6
    2
    0
See reviews for
9
5
3
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay. My room was nice and clean however the security lock on the door was broken. The staff here was very friendly. Breakfast was better than expected. One other thing that could be upgraded is the hotel's fax machine. Since I came on business, I needed to fax some papers off, but the fax machine was... More

Was this review helpful? Yes
Tucson, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Husband and I stayed here for 2 nights while in the area visiting friends. The hotel is very clean. Our room was comfortable (even the a/c was quiet!) with nice bedding.Loved that there were plug-ins on the bedside and desk lamps. Usually we are hunting around hotel rooms for plugs. Hotel staff was friendly and was very accommodating when I... More

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you so much for taking the time to write a review we really appreciate it. We are so happy to hear you enjoyed the room and that our staff lived up to our commitment to provide excellent customer service. We hope we have the opportunity to welcome you back soon! More

Lancaster, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is clean and the rooms are adequate if not a little small. The staff is VERY friendly and helpful The pool was cloudy during our stay...not dirty but not clear like the Jacuzzi was. For a casual stay it wasn't bad but I don't know that we would specifically look for this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Richard, thank you so much for your feedback. On behalf of the management here I apologize that we were having challenges with the pool during your stay. I assure you the issue has been resolved. I am very glad to hear we met our commitment to provide excellent customer service during your stay. I hope you will give us the... More

gambrills, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff who went out of their way. Excellent condition & very clean. They had a very good variety of breakfast food & it was different each day. The bed & pillows were very comfortable. I used the pool on day & it was nice. They also had new washer & dryer. I would stay here again & would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you Keith, I am so glad to hear you enjoyed the breakfast as well as the new pool and beds. Thank you for the review and we hope we can welcome you back soon! More

Washington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel for pleasure while visiting my son and his wife who gave birth to twin girls. Everything about this trip was enjoyable. The room was extremely clean and extremely functional, i.e. plug ins on the lamps, night light on the hair dryer, bathroom sink had plenty of space on the sink and shelves below, and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Susan, thank you so much for the review! Congratulation on the twin girls, I am sure that will be a lot of fun! I am so glad to hear you found the rooms clean and function able. We look forward to welcome you back anytime you are in town! More

Mesa
2 reviews
5 of 5 stars Reviewed July 14, 2014

clean, obviously well-run, many amenities you would not expect at this hotel. the staff was friendly and courteous, the internet is good. has good proximity to freeway and next to a good restaurant that is reasonable as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, eCommerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Michael, thank you so much for your review. We hope we have the opportunity to welcome you back soon. More

Carson city, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

For excellent quality in every way, choose this hotel. There is even a restaurant and bar a few steps away. What more could a traveler want? All the employees are friendly and helpful. We are always treated like we are returning home.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Management response:

William, thank you so much for the accolades about the staff. Service is very important to us and we are glad to hear you felt welcomed during your stay. We hope you have the chance to come back and visit us soon. More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 15, 2014

Great summer rates. The front desk was very friendly and efficient. Rooms are large and extremely clean with comfortable beds. Hotel is located off of US 60 but the rooms are very quiet. Had a great night sleep. Breakfasts was fair. Needs a little more variety. Plenty of parking. We will be back.

Was this review helpful? Yes 4
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for your review. I am glad to hear you found the staff friendly and efficient. Service is very important to us. I appreciate the comments about breakfast, we try to switch the hot items being offered on a regular basis but appreciate the feedback and will discuss with the management team. So glad to hear we will have... More

San Diego, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 15, 2014

Poor staff and management breakfast was plastic bacon it tasted like plastic and eggs where crumbled up rocks if you can ignore the staff and skip the breakfast and don't need help from house keeping they don't clean your room until you leave then the room was fine and the location

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Michael, on behalf of the management team I apologize for the bad experience with the staff and the your breakfast experience. We take these comments very seriously and strive to ensure excellent customer service and a positive experience during your stay. Thank you for your feedback. More

Mesa, Arizona
Top Contributor
55 reviews 55 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 13, 2014

The hotel is located just off US 60 on Gilbert Road. It is about 10 minutes from down town Mesa and 10 minutes from down town Gilbert. Down town Gilbert has many charming restaurants, a theater, small museum and is a great place to visit. Mesa has many more facilities but is a much larger city. I stayed at this... More

Was this review helpful? Yes
Molly C, E Commerce Manager at BEST WESTERN PLUS Mesa, responded to this review

Patti, thank you so much for taking the time to review the property. I am so glad to hear you enjoyed the facilities, room amenities and service. We are very excited about how the property turned out after the remodel. We hope we have the opportunity to welcome you back soon. More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Mesa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 South Gilbert Road, Mesa, AZ 85204 (Formerly Hampton Inn Phoenix/Mesa)
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Priceline, Tingo, BookingOdigeoWL, Otel, HotelsClick and Venere so you can book your BEST WESTERN PLUS Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Mesa with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PLUS Mesa Hotel offers an enticing and well-appointed solution to all of your travel needs. Our spaces and amenities are ideal for travelers that are looking for a home away from home during their stay. With a variety of room types and smart offerings, you are sure to enjoy a rewarding experience, every time. From a free hot breakfast each morning to plush bedding in every room, The BEST WESTERN PLUS Mesa Hotel is perfect for business travel, leisure stays, and everything in between! ... more   less 
Number of rooms
115

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer