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Courtyard by Marriott Phoenix Mesa

3.0 of 5 1221 South Westwood, Mesa, AZ 85210
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Certificate of Excellence 2014
Courtyard by Marriott Phoenix Mesa
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Courtyard by Marriott Phoenix Mesa
Courtyard by Marriott Phoenix Mesa
Courtyard by Marriott Phoenix Mesa
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117 reviews from our community

Traveler rating
    50
    46
    16
    3
    2
See reviews for
27
25
13
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was visiting Mesa for a family reunion. The staff was fabulous. Very helpful and friendly and genuinely interested in my visit. I appreciated the cafe in the hotel. The food was good and moderately price. Nice atmosphere and very quiet. The location is 15-20 minutes from the airport and surrounding cities (Chandler, Tempe, Phoenix). Lots of restaurants in close... More 

Was this review helpful? Yes
Jan S, Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear Chana B, We are very delighted you had a pleasant getaway while staying with us. Thank you for sharing your experience and acknowledging our fabulous staff. We appreciate you staying with us and hope to see you again! More 

Blackburn, United Kingdom
2 reviews
5 of 5 stars Reviewed November 13, 2014

My wife and I have stayed here before, we fly into Phoenix from the UK on our way to our holiday destination Palm Springs. So we book in here at Marriott, the hotel is lovely, quiet and in a really nice part of town, close to local eateries. This year was even better, the staff could not have been any... More 

Was this review helpful? Yes
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear Linda C: Thank you so much for staying with us again and I am delighted that you chose to stay with us on both legs of your journey! We appreciate your business here at the Courtyard Phoenix Mesa and hope that we will see you on your next transatlantic visit. More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

The first night check in was fast and no problem. The 2nd time we got a room with tub drain problem and hair dry problem (always hate the hair dry mounted on the wall) and it took a while for them to fix the problems.

Was this review helpful? Yes
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear Y R: Thank you for staying with us and sharing your experience. I sincerely apologize for the issue you encountered with the drainage and the hair dryer. I appreciate you taking the time to let us know in order that I can share this with our associates and take steps to improve our future guest experience. I hope that... More 

Show Low, Arizona, United States
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 30, 2014

I booked this as a last minute stay on a Saturday night. I came in after 9 pm, and the front desk help was extremely nice, very accommodating to my request for a ground floor room wt 2 beds, and had me on my way very quickly. The room was comfortable, the beds were very nice and we slept very... More 

Was this review helpful? Yes
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear Katrinna P: Thank you for taking the time to review our hotel and provide us with your feedback. I apologize that you experienced some issues during your stay. Our goal is to ensure that all of our guests have a memorable experience and I am disappointed that we let you down. I hope that you will give us another... More 

Lolo
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

We arrived for a wedding and so did some more of our family, we all came in at different times and the front desk had us all together on the same floor( next to each other that was great) ! The hotel was quiet and we were on the pool side, had nice little balconies that you could sit outside... More 

Was this review helpful? Yes
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear rrwidow: We are delighted that we were able to be part of the wedding event memories! Thank you for sharing your experience and acknowledging Joe in your feedback. We appreciate you choosing our hotel and hope to see you again! More 

Holland, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2014

I can't get over the bistro! I had a bite and a glass of wine last night and a latte this morning in a very clean and updated space. It's just so unexpected. My room is very comfortable, spacious and clean. The employees have been kind and professional.

Was this review helpful? Yes 1
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear gtmtravels: Thank you for sharing your experience! I am happy to hear that you enjoyed the Bistro and our great team of associates. Thank you for staying with us, we look forward to welcoming you back on your next visit to the Phoenix area! More 

Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2014

Being that I booked this hotel off the reviews I read, I felt I should leave a quick note about my not so pleasant stay over Labor Day wkend. The room was the worst. On the first floor by the elevators, where it was very noisy. The bathroom is very dated. The housekeeper could care less about a do not... More 

Was this review helpful? Yes 2
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear emily s: Thank you for your review and for your candid feedback. I apologize that you experienced a not so pleasant stay at our hotel. Our goal is to exceed guest expectations and it sounds like we let you down this time. While some guests prefer close proximity to the elevators these rooms do tend to be a bit... More 

Baughurst, United Kingdom
Top Contributor
54 reviews 54 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

Stayed for a one night stopover, after landing Phoenix from the UK. The hotel was welcoming and friendly from the start. Room was well appointed, very clean and comfortable. Given how tired we were, having the bar and bistro on site was a real plus and, although basic fare, the food was of good quality, albeit that one burger was... More 

Was this review helpful? Yes
ManagerCYMesa, General Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear SoloTogether: Thank you for taking the time to share your experience regarding your brief stop over at our hotel. I am happy to hear that you enjoyed the Bistro and I appreciate the feedback you have given with regards to your meals as we always welcome opportunities for improvement. Thank you for staying with us, I hope you enjoy... More 

Bel Air, Maryland
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2014

We recently stayed at this hotel. Our first impression was very nice property. Very clean; however, we had a TomTom navigation system that we decided to leave in room (I realize this was our mistake) and use our smartphone. Needless to say the TomTom device was not there when we returned. You would expect that at a nicer hotel theft... More 

Was this review helpful? Yes 3
Jan S, Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear Todd H , Thank you for bringing this mattter to my attention, and for taking the time to speak with me personally so we can gather all the facts to conduct our internal investigation. This is very concerning and I assure you we are diligently working to get to the bottom of this. More 

Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

Spent 6 nights here while traveling for business. Nice clean rooms. Staff was very friendly and helpful. Good on site cafe that serves tasty meals. Very comfortable bed and nice room setup. I would definitely recommend.

Was this review helpful? Yes
Jan S, Manager at Courtyard by Marriott Phoenix Mesa, responded to this review

Dear John J, Thank you for staying with us. We are glad to hear you liked our rooms, the Bistro and enjoyed our friendly staff. We look forward to seeing you again. More 

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Additional Information about Courtyard by Marriott Phoenix Mesa

Address: 1221 South Westwood, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Phoenix Mesa 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Phoenix Mesa Hotel Mesa
Courtyard Phoenix Mesa
Courtyard Mesa
Mesa Courtyard
Mesa Marriott
Hotel Style:
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa

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