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All 55 Mesa hotels

BEST WESTERN Mezona Inn

2.0 of 5 Hotel   |   250 West Main Street, Mesa, AZ 85201
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66%
Ranked #13 of 55 hotels in Mesa
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
Arthur K Sedona, Arizona, United States
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138 people have reviewed this hotel

Traveler rating
    50
    41
    26
    7
    14
See reviews for
48
31
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Sedona, Arizona, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Old motel, but kept in good condition. Has small refrigerator, microwave, coffee maker in the room. Free Internet, even loan you a computer. Pool is heated. Free breakfast includes eggs, sausages, bacon, toast, English muffin and lots of other stuff. A very good free breakfast. The mattresses are too soft in the middle. They are firm and hard on the... More

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payson, United States
1 review
1 of 5 stars Reviewed 1 week ago

I would not stay here again,this hotel was noice past 10 pm people yelling and screeming late night,small little rooms,not very clean,after my week that id oaid was up id transfer to la quinta inn you guys out to take a look at your competition and compare yourself don't take my word for it

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for taking the time to share your comments regarding your recent 7 day stay. I am sorry you were so unhappy with our property and service. I apologize for the inconvenience you and your cat experienced as our guest. Our goal is to consistently provide excellent service and accommodations. We would also like to thank you for choosing... More

1 review
4 of 5 stars Reviewed 1 week ago

Room was very clean and well maintained. Breakfast was good and varied day-to-day (biscuts & gravy one day, french toast the next//bacon one day & sausage the next) scrambled eggs and breads, cereals, fruit, yogurt everyday. Pool looked really good but was not open late enough nor early enough for me to use in m four day stay (9 am... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to share your experience with others. I am glad you found the property nice. I do apologize for our pool hours not meeting your needs. I appreciate your comments on our breakfast too. I know you have choices when traveling and hope you will come and stay with us again... More

Irvine, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was located near my destination and was a clean and pleasant place to sleep. I enjoyed the firm but cushioned bed with lots of pillows varying in thickness. My room was poolside but since the pool closed before 11, my rest was undisturbed. I didn't try the free internet, but that is a very big plus. The breakfast... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

I am glad you enjoyed your stay with us and appreciate your sharing your experience with others. Clean and pleasant are two of the best compliments you can give us. We strive to make sure all our guests have an enjoyable stay. I know you have choices when traveling and hope you will choose to stay with us again the... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk agent, Patrick, was excellent! He spoke clearly with no mumbling or fast talk which is very pleasing. Room is adequate. Large enough. Nice bathroom and dressing area. A/C is too loud. I hope we sleep well as we need to head out by 5 AM. Overall, Patrick made our stay pleasurable.

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking time to share your comments about your experience with others. I will be sure to let Patrick know you appreciated him. I am sorry for the air conditioner noise during your stay. I trust you did sleep well. Our large bathroom and dressing area is something your don't always find at newer... More

Molalla, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

When we arrived to checkin, we were given rooms 228 and 229. Room 228 was not ready. The carpets apparently had been cleaned, and the furniture was up on the beds. After contacting the front desk, we were given a new room, 226. This room wasn't too bad, although the door squeaked really badly when opening or closing. This was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to share your experience with others. I am sorry about the mix-up at check in. As you stated more attention to detail was needed. I appreciate your candid comments both negative and positive. We are in the process of doing some major remodeling this year. We will use your feedback... More

Morgan Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

For the price, you cannot beat the hotel,. The room was big with two beds that were comfortable. It was spacious and all of the amenities functioned. The pool was warm and immaculate. The front desk staff was courtesy. The breakfast was hearty again for the money. If the goal is to stay in the room all day, maybe a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Glad to hear you enjoyed your stay with us. I appreciate your taking the time to share your experience with other travelers. I am glad you mentioned the pool. Many people don't realize just how nice the pool area is for our guest. You are right we are not a fancy place but are goal is to provide a clean,... More

Victorville, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

bugs on the walls and hair on the sheets when we check in? tried to speak to a manager, was told manager is gone for the weekend? (I taught hotels need a manager on a busy weekend? we change rooms to an older room, then they charge us for pets, and I think the gave us a room for pets?... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for taking the time to share your comments. I am very sorry for the issues in your first room. Your satisfaction is important to us, which is why we moved you as soon as we knew there was an issue. As you stated Gabriel helped you. There was a note in your reservation stating that you "may bring... More

Florida
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were OK. The carpets were disgustingly stained. It is hard to believe why the management wouldn't do this if they really cared about their property. Obviously money means more. Staff was wonderful and the free breakfast was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to write a review of your experience. I am sorry that you found the stay "OK" but based on your comments I certainly understand your point of view. I apologize for the carpet needing to be replaced. We are doing a major update this year including carpet. I appreciate your... More

Boulder, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was home to many snowbirds visiting to see the Cubs spring training games. The pool was great, but the rooms were pretty poor. Very dated. Thin bedspreads and dated bathroom that needed some maintenance. Nice to have refrigerator in room, and standard breakfast. Room open to the outside. Front staff was great allowing early check-in, but later staff... More

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for taking the time to write a review of your experience as our guest. Your comments will be used to better future guest stays. I am sorry that our desk clerk wasn't better trained to answer your questions on hiking. We will be renovating our rooms later this year. I appreciate your sharing that our guest rooms are... More

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Additional Information about BEST WESTERN Mezona Inn

Also Known As:
Best Western Mezona Hotel Mesa
Best Western Mesa
Mesa Best Western
Address: 250 West Main Street, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Mesa
#5 Best Value Hotel in Mesa
#6 Romantic Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mezona Inn 2*
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