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All 55 Mesa hotels

BEST WESTERN Mezona Inn

2.0 of 5 Hotel   |   250 West Main Street, Mesa, AZ 85201
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Ranked #14 of 55 Hotels in Mesa
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Mike C Roll, Arizona
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roll, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really think the rating system needs to be changed from terrible to excellent. We would say "Best of the Best Western"! You are treated like Family here. My wife and I are once again staying here next week, as I am having more out patient surgery. It is such a comfort just knowing what awaits you at the Best... More

Review collected in partnership with Best Western

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Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

I like your idea, "Best of the Best Western". We appreciate your staying with us and placing the confidence you have in our property and employees to provide you the care you expect when traveling. I look forward to welcoming you back home to the Mezona the next time you are in town. Sincerely, More

Battle Creek, United States
1 review
4 of 5 stars Reviewed 1 week ago

We chose this hotel based on location. Staff was friendly, access to highways was good. The light rail was under construction on the street and once that is complete there will be easier access to many things in the Phoenix area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to share your experience with others. The Light Rail will add to the easy access our locations brings to travelers. I hope you will stay with us again the next time you are in Mesa. Your business is appreciated. Sincerely, More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a modest hotel that may be somewhat dated, however the value for the price charged is very good. Service is responsive to all of your needs. Central location for downtown Mesa and very close and convenient to the Mesa convention center.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and writing a review of your experience. Your opinions help us to create a better property for future guests. Please note we are in the process of a renovation so our outdated appearance will soon be in the past. Our location near downtown is one of our major assets. I hope you will stay... More

Green Valley, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needed to have a hotel close to center city, so chose this Best Western Hotel. We have had good luck with this chain of hotels. This one was quite dated, but clean. Room was very basic. Staff were friendly. The breakfast was great; this one actually had fresh grapefruit, which is a first that I have seen. The only negatives... More

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to write a review of your stay. I use the reviews to help provide a better stay for future travelers. I am sorry for the issues you experienced. We are in the process of updating our Internet and renovating our rooms. I hope you will stay with us again the... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Let's see here, they messed up my reservation, supposed to have ground floor rooms for person in a wheelchair, they gave me 2nd floor and were "unable to accommodate my request". Double charged my credit card, broken refrigerator, broken light switches, uncaring, unhelpful staff. Oh, and and I thought the guest next door was being murdered and security did nothing.

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

I am so sorry to hear you were not happy with your stay here. I apologize for the communication in reference to your need for a handicap room, the noise issues and working order of items in your room. Your comments will be used to help provide a better stay for future guests. I am concerned that these items were... More

Miami, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Right in the middle of downtown Mesa. Clean building, clean rooms, great staff. Walking distance from lots of great restaurants and bars. Pool is pristine! Very affordable rates. Will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

I love seeing the comment, "Great Hotel" we strive to provide each and every guests with an excellent stay. Your staying with us and taking the time to share your experience with others is very valuable. I hope to see you again soon at the Mezona. Sincerely, More

Mesa, AZ, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very happy with my stay here. The rooms were great and the big flat screen in the room made it that more enjoyable. I also had internet available. This made an easy and very accommodating stay. Thank you Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to share your experience with others. We appreciate your business and look forward to seeing you again in the near future. Your suggestions and opinions are always welcome. Sincerely, More

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel may be old, but it has lots of charm and the staff is very helpful!!! Within walking distance to children's museums and lots of places to eat. Room was spacious and kept very clean. Only room problem was that the shampoo dispenser in the shower would clog, so we had them fix that a few times. However, that, in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Congratulations on the birth of your Granddaughter. It is nice to be part of such a special occasion. I appreciate your staying with us and taking the time to share your experience with others. We look forward to welcoming you back to the Mezona when you come for visits. Sincerely, More

Gilbert, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I've started staying at the Mezona since 2007. I think I make it a stay at least once or twice a year. The staff is friendly and the room are always clean and well kept. They provide excellent meeting space and never fail at working with my need s as an individual or as a group. It is definitely would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to share your experience at the Mezona with others. It is always our goal to provide each guest with the best of customer service. I do hope you will come and stay with us again the next time you are in Mesa. Sincerely, More

United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The price was great. The bed was comfortable.The breakfast had a nice display of equipments, but hardly any food out. Front desk needs training to be more professional and courteous. Warning: It is difficult to drive to the hotel. There is construction right infront of the hotel. Also, Best Western is renovating this hotel. Sorry, I don't think I would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy H, General Manager at BEST WESTERN Mezona Inn, responded to this review

Thank you for staying with us and taking the time to write a review of your experience. I am concerned to hear that you will not be staying with us again. I appreciate your candid assessment of our staff and location. Obviously your encounter with our front desk staff wasn't a satisfactory one. I will use this as a training... More

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Additional Information about BEST WESTERN Mezona Inn

Address: 250 West Main Street, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mezona Inn 2*
Number of rooms: 130
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Also Known As:
Best Western Mezona Hotel Mesa
Best Western Mesa
Mesa Best Western

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