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Hilton Phoenix/ Mesa

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1011 W. Holmes Avenue, Mesa, AZ 85210
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Hilton Phoenix/ Mesa
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Hilton Phoenix/ Mesa
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583 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dudley, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Rooms are spacious, bar is social, breakfast is great & the staff are fantastic. There is a golf course behind the hotel and a shopping mall (the Fiesta Mall) 5 minutes walk away. There's a nice pool area at the hotel.

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was a pleasure working with Laura and Steve the past few months as we planned for my wedding ceremony and reception. The staff was super flexible and always accommodating. Laura was there for me every step of the way from planning, to riding down the glass elevator for the entrance to the ceremony. She made sure everything went as... More 

Was this review helpful? Yes 1
Tucson, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Top notch facility. Great staff, professional, great food. Perfect experience. We were a large group and they handled everything very well. Executive lounge was a big plus, Gloria made sure to take care of everyone. The site is very clean and secure.

Review collected in partnership with Hilton Hotels & Resorts

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Huntsville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, outstanding service. Gloria, in the Executive Lounge, is especially great. The location is excellent making it convienent to go just about anywhere. The breakfast buffet is excellent, but is a bit expensive if you do not have it included as part of your package. I stay here every time I go to Mesa.

Review collected in partnership with Hilton Hotels & Resorts

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Dublin, Ca
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had a family reunion at this hotel in June with 100+ temperatures. The staff was great in making sure everyone was comfortable. We had a great meeting room for the reunion right next to the pool. The large atrium and lobby has a very open feel and provides a lot of room for groups to spread out on hot... More 

Review collected in partnership with Hilton Hotels & Resorts

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Temecula, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hilton Breakfast staff in a hurry, seemed inconvenienced when we requested to order off menu-we were informed that "all the items are on the buffet" when we wanted to order something fresh. We were not greeted at seating, but well into our meal, coffee/drink orders were only brought after we had to get a server's attention. We were not checked... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Ascot, United Kingdom
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with very friendly and helpful staff on reception, bell desk, restaurant and bar. Room was spacious and clean. It was mostly quiet, although, the atrium construction can amplify the noise from the bar in certain rooms. Mine was slightly round the corner, so, wasn't so bad. Breakfast was reasonably priced with a good selection of breads, fruit and... More 

Was this review helpful? Yes 1
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you for sharing a review about your stay with us on Trip Advisor. I do hope the next time your travels bring you to the area you will stay with us at our hotel; we would love to have you. Thank you! Greg Irwin -Director of Rooms More 

Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The buffet cost $52.00 for three people not including tip. The buffet consisted of scrambled eggs and bacon or sausage with hard hash browns. It is not worth the price and there are plenty of other restaurants within walking distance.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you for providing your feedback on your breakfast experience at our hotel. I am so sorry that the options given and the quality was not what you expected. We look for reviews to provide insight, so I really appreciate your feedback. I do hope the next time you are in the area you will give us another chance to... More 

Arlington, TX
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a lot, and I was very impressed with the staff at this Hilton. Everyone who saw me greeted me with a genuine smile and a helpful, cheery attitude. Whether they were shuttle driver, bar staff, the front desk, phone operator, maid service, managers or random person in the hall, they asked how my stay was going and if... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let Marge in reservations and all the departments know that they contributed to your enjoyment. It’s difficult to find amazing team members but we are pretty proud of our selection of associates and Managers here at the Hilton Mesa Phoenix. We hope to see... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hôtel is excellent in all aspect, services, cleanliness, personnel very courteous and gentil. Good in all aspect. Nice hotel. Good food Parking is very clean Very quiet place Close for all services restaurant, mall, bank, Highway, airport.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. Greg Irwin-Director of Rooms More 

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