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All 55 Mesa hotels

Hilton Phoenix/ Mesa

3.5 of 5 Hotel   |   1011 W. Holmes Avenue, Mesa, AZ 85210
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Hilton Phoenix/ Mesa

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Ranked #7 of 55 hotels in Mesa
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Paulette8907654532 Redondo Beach, California
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385 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
East Hampton, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

This hotel is very old and rooms are in desperate need of refurbishment – you don't want to step on the floor without shoes or slippers. Bathroom is tiny, even in Executive Suite. View from ESuites is of the rooftop and multilane highway. Lobby is nice. No free Internet in room. Lobby staff and breakfast staff are good. Breakfast buffet... More

Review collected in partnership with Hilton Hotels & Resorts

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Redondo Beach, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Marcus was at the front desk when we checked in & when we checked out. He was very friendly & accommodating. I asked for an early checkin because we had a wedding to dress for. The woman at the front desk actually helped us first and she was great. I'm sorry I don't remember her name. We left & came... More

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Flagstaff, Arizona
1 review
2 of 5 stars Reviewed 1 week ago NEW

I'm a Hilton Honors Member and have been for decades. My room rate on 4/7/14 was $200.00 per night, room did not include water bottles. No internet service, would have had to pay for it. No Robe in closet. No paper. Room service screwed up my order, I asked for water in addition to my meal and they forgot to... More

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Arlington Heights, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were about 20 minutes away from anywhere we wanted to go. Close to Cubs new park in Mesa (about 7 mins). We had a King Suite. Sofa bed a little worn. Breakfast buffet was included in the $189 rate for 2 out of the 4 of us. Would have been nice to have an option so the entire family... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear soccermom1122, Thank you for responding via TripAdvisor. We value every guest's feedback and appreciate you taking the time to do so. I want to apologize for any issues you might have had or any inconveniences. The season has been busier than usual but is no excuse to delay our services. Your comments will be taken into consideration and will... More

NEWNAN, United States
1 review
2 of 5 stars Reviewed 1 week ago

This was not what I normally expect and receive at a Hilton Hotel. Everything about the stay was average to below average. The welcome was like they were doing us a favor. The room was run down and the bathroom was well out of date and small. The overall service was unmotivated. On the bright side breakfast was almost Marriot... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Patrick J F, I am terribly sorry for your disappointment during your stay. We truly value our guests and all HHonors member so I apologize for not making it seem that way. I would like to thank you for your feedback as I will make sure it is taken into consideration to help us improve our business and services.... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

A value for money, excellent property with very friendly and caring staff. Have stayed there many times over last four years and will definitely return. Ideal for business and family leisure holidays.

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Anilprataps, First of all we want to thank you for your loyalty and friendship. We strive to ensure every guest leaves happy and we are glad we've achieved this for you over the years. Thank you for your response. We look forward to seeing you again and more years to come! Sincerely, Gary Levine, General Manager More

chicago, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel looks like an old embassy suites that was transformed into a Hilton. Lobby is great and spacious. Room had separate living area from bedroom with decent space. Room was dated but was fine.. ultimately, good value for the price. Accross the street from the Fiesta mall and right off the highway. Pool is small but is nice.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Timothy S, Thank you for your response during your recent stay with us. If you are ever back in the area please feel free to give us a call and inquire about our newly renovated rooms. We strive to ensure every guest feels happy and would like to make your next stay outstanding. Hope to see you again soon!... More

Colorado Springs, Colorado
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location for spring training especially if you are a Cubs fan. Within 15 minutes of 4 ballparks, Fiesta Mall is across the street, In-N-Out Burger is across the street and 2 large movie complexes are within 10 minutes. The rooms could use a makeover and the General Manager told us that they are going... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear MichaelLong1963, We appreciate you taking the time to write a review about your recent stay with us. We currently already have a few renovated rooms and are still looking into getting the rest done, so if you are back in the area make sure to inquire about these rooms. Gloria and Patti have been with us for a very... More

Prescott, Arizona
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, daughter, and I stayed here for one night recently, for the first time, while were just messing around in Phx area. It just happened to be a good deal at the moment and we hadn't stayed here before. I wasn't disappointed at all. The atrium style hotel is a bit noisy because the sound carries so well up... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Dino033, I'd like to start by saying thank you for you honest response via TripAdvisor. We strive to ensure every guest leaves happy and truly care for their feedback. We are glad to hear you were overall satisfied during your stay with us and surely hope we get to see you again. Please let us know if there is... More

Mesa, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Not a good location if you do not have a vehicle as area surrounding hotel does not appear safe to walk...Only Mall in walking distance is almost out of business. Food is excellent Hotel is needing rehab and A/C not working properly

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Christine W, Thank you for taking your time to respond via TripAdvisor. We value our guests feedback to improve any way we can. I apologize for any inconvenience you might have had. We do offer complimentary transportation within a 3 mile radius during the day which you can schedule with our front desk or bellmen. I will also make... More

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Additional Information about Hilton Phoenix/ Mesa

Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Phoenix East / Mesa Hotel
Hilton Phoenix East Mesa
Hilton Phoenix East
Hilton Mesa
Mesa Hilton
Address: 1011 W. Holmes Avenue, Mesa, AZ 85210
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mesa
#4 Family Hotel in Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
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