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Hilton Phoenix/ Mesa

#11 of 57 Hotels in Mesa
Certificate of Excellence
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1011 W. Holmes Avenue, Mesa, AZ 85210
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Hilton Phoenix/ Mesa
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Hilton Phoenix/ Mesa
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550 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Pool area was nice and uncrowded. Rooms were surprisingly very quiet. Nice bar and lobby appearance. Junior suite was a nice room - the only thing weird is the way the bathroom door opens and blocks the hallway. I'd stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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Aliso Viejo, Ca., United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel with many amenities. The staff is very helpful. Although we did not use the pool facilities, the area looked nice and inviting. The manager is also very helpful, making sure our cab arrived on time to get us to the airport for our departure.

Review collected in partnership with Hilton Hotels & Resorts

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Tacoma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was part of a convention that had about 250 people. The hotel was accommodating. Large conference rooms and lots of restaurants in the area to dine at. Also a nice golf course right next to the hotel. Great experience and I would recommend it to others.

Review collected in partnership with Hilton Hotels & Resorts

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Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you for taking the time to share your experience. We are glad to hear from you and equally as pleased to hear that you enjoyed your time with us. Our hotel is uniquely situated next to a golf course which provides our guests some leisure time while on business. I hope your were able to enjoy some time there.... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Yet another great stay at this hotel. Spacious comfortable rooms. Staff are fantastic and cannot do enough for their guests, in particular the breakfast staff and the front desk, in particular Marcus and Ariana. Well done Hilton! Highly recommended.

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Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

"Another Great Stay" is exactly how we like all our guests reviews to begin. Thank you very much for taking the time to tell us about your time with us. I have passed on the positive comments to our staff and in particular Ariana and Marcus from the front desk. We look forward to your next visit. Thank you again... More 

Fullerton, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The first nights room was not very good scary 2nd floor patio, dirty no view, didn't smell that good, etc. The 2nd night we changed to a wonderful room, spacious, clean, great view from the patio. The hotel staff were very accommodating to change the room.

Review collected in partnership with Hilton Hotels & Resorts

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Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you for staying with us and for your feedback on your recent stay at our Hotel. I am very sorry to hear that we did not get it right the first night, in addition I am very happy we were able to turn your second night around as a positive and enjoying stay. We certainly appreciate your feedback and... More 

Anaheim, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hilton Mesa for 5 nights. Very nice hotel and clean rooms. The staff was friendly and we were always greeted by someone as we left and came back. Breakfast is good, but if you don't have a special deal and you don't eat much, it's expensive.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

It is great to hear you enjoyed your recent stay with us. I have passed on the comments to our Housekeeping, and Front Desk team. We look forward to welcoming you back soon. Greg Irwin-Director of Front Office More 

St. Augustine, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Expensive and billed for the room before I even entered the room door even though it was to be billed to a corporate account that had already been prearranged. Staff appeared irritated that I questioned them on billing my personal credit card being it was to be charged to a prearranged corporate card.

Review collected in partnership with Hilton Hotels & Resorts

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Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Daniel T, Thank you for taking the time to share your recent experience with us. Please allow me to apologize for your inconvenience and service you experienced when you stopped by the front desk. I have shared your comments with my team and I can reassure you that we have addressed this issue. We appreciate your business and when occurrences... More 

phoenix/mesa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

i could find nothing wrong during my stay at this Hilton. clean, lovely and very nice staff. very nice pool area too. i thought the value was exceptional considering an extensive breakfast buffet was included.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

We are pleased to hear you enjoyed your recent stay with us. Thank you for taking the time to share your positive comments about your experience. We look forward to your return visit. Greg Irwin-Director of Front Office More 

Roscoe, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for 5 nights. Overall very happy with the stay. Staff and accommodations are nice. Hotel decoration is a little out dated and the wireless connection was poor for us on the 6th floor. The pool side of the hotel is a little noisy from the freeway next to the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

"Week long family vacation", thank you for taking the time to share your positive comments with regards to your recent stay with us. I have shared your comments with the hotel team and to ensure that your comments have been addressed, we are addressing the hotel in a renovation very soon. Thank you again and we look forward to your... More 

Oro Valley, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Over all stay was good staff was friendly. Rooms were clean, excellent fitness room. Breakfast bar have nice selection. Bar area was clean well kept, had several different channels on to watch sports.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg I, Front Office Manager at Hilton Phoenix/ Mesa, responded to this review

Thank you very much for your kind words and making the Hilton Mesa Phoenix your choice when visiting Mesa Phoenix area. We look forward to hopefully seeing you on your next visit. Thank you again and we will see you soon. Greg Irwin-Director of Front Office More 

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