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All 55 Mesa hotels

Hilton Phoenix/ Mesa

3.5 of 5 Hotel   |   1011 W. Holmes Avenue, Mesa, AZ 85210
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Ranked #7 of 55 hotels in Mesa
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
LShank2014 Boston, Massachusetts
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389 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

We enjoyed a recent conference stay in the Hilton. Enjoyed the location in the southwest part of greater Phoenix. Had a nice and large suite and the room was perfect for our needs. It appears the rooms could all use an overhaul but we enjoyed it enough to stay an extra 4 days there while exploring the area. Easy access... More

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New York City, New York
Top Contributor
87 reviews 87 reviews
86 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A nicely appointed hotel. Conveniently located to the suburbs and the airport. Booked through Hotel Tonight and got a good deal ($150). The room was pretty average with all the required amenities. I did use the gym which was well equipped and the breakfast was OK. If a little slow.

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London, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

The surrounding Area is very run down not much about. Mall across road all but closed down. Food in Hotel excellent and Hotel ok, clean enough and good value. Not exactly quiet as always a lot of Weddings, conferences there.

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I didnt feel like I was at the Hilton from the moment we walked in. Front desk service, not accommodating. They gave us free breakfast for when we won't be here. And was unable to fix it. Get to the room and its very outdated, dusy, doesnt feel like a Hilton. The bathroom toilet makes weird noises when flushed. No... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Pchristos, Thank you for letting us know what you think so far. We take our guest's feedback very seriously and would like to turn things around for you while we still have the chance. If there is anything we can do or any preferences we should know about please give us a call and we will do our best... More

East Hampton, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is very old and rooms are in desperate need of refurbishment – you don't want to step on the floor without shoes or slippers. Bathroom is tiny, even in Executive Suite. View from ESuites is of the rooftop and multilane highway. Lobby is nice. No free Internet in room. Lobby staff and breakfast staff are good. Breakfast buffet... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Spencerdr, Thank you for your feedback, we appreciate your response. We are glad to hear you liked our lobby and staff was friendly. As far as rooms, we are in the process of renovating our standard rooms and suites. Make sure to inquire about these if you are ever back, we will do our best to accommodate your preferences.... More

Redondo Beach, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Marcus was at the front desk when we checked in & when we checked out. He was very friendly & accommodating. I asked for an early checkin because we had a wedding to dress for. The woman at the front desk actually helped us first and she was great. I'm sorry I don't remember her name. We left & came... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Paulette, We really appreciate your kind response via TripAdvisor. We value our guests feedback and feel happy you were happy. We strive to ensure every guest leaves happy and try to make each guest feel special. We will make sure to acknowledge our employee, Marcus, for such an amazing hospitable attitude and a great example to our staff. We... More

Flagstaff, Arizona
1 review
2 of 5 stars Reviewed 1 week ago

I'm a Hilton Honors Member and have been for decades. My room rate on 4/7/14 was $200.00 per night, room did not include water bottles. No internet service, would have had to pay for it. No Robe in closet. No paper. Room service screwed up my order, I asked for water in addition to my meal and they forgot to... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Leslie85741, We appreciate taking your time to leave your comments. We truly apologize for your inconveniences and regret not making your stay a pleasurable one. During busy seasons like this one, our rates tend to go up as well as our early check in demands. I am sorry we could not fulfill your request; however this is something we... More

Arlington Heights, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were about 20 minutes away from anywhere we wanted to go. Close to Cubs new park in Mesa (about 7 mins). We had a King Suite. Sofa bed a little worn. Breakfast buffet was included in the $189 rate for 2 out of the 4 of us. Would have been nice to have an option so the entire family... More

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear soccermom1122, Thank you for responding via TripAdvisor. We value every guest's feedback and appreciate you taking the time to do so. I want to apologize for any issues you might have had or any inconveniences. The season has been busier than usual but is no excuse to delay our services. Your comments will be taken into consideration and will... More

NEWNAN, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This was not what I normally expect and receive at a Hilton Hotel. Everything about the stay was average to below average. The welcome was like they were doing us a favor. The room was run down and the bathroom was well out of date and small. The overall service was unmotivated. On the bright side breakfast was almost Marriot... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Patrick J F, I am terribly sorry for your disappointment during your stay. We truly value our guests and all HHonors member so I apologize for not making it seem that way. I would like to thank you for your feedback as I will make sure it is taken into consideration to help us improve our business and services.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

A value for money, excellent property with very friendly and caring staff. Have stayed there many times over last four years and will definitely return. Ideal for business and family leisure holidays.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonPhxEastMesa, General Manager at Hilton Phoenix/ Mesa, responded to this review

Dear Anilprataps, First of all we want to thank you for your loyalty and friendship. We strive to ensure every guest leaves happy and we are glad we've achieved this for you over the years. Thank you for your response. We look forward to seeing you again and more years to come! Sincerely, Gary Levine, General Manager More

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Additional Information about Hilton Phoenix/ Mesa

Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Phoenix East / Mesa Hotel
Hilton Phoenix East Mesa
Hilton Phoenix East
Hilton Mesa
Mesa Hilton
Address: 1011 W. Holmes Avenue, Mesa, AZ 85210
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Mesa
#4 Business Hotel in Mesa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
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