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BEST WESTERN Legacy Inn & Suites

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4470 S. Power Rd., Mesa, AZ 85212
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BEST WESTERN Legacy Inn & Suites
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BEST WESTERN Legacy Inn & Suites
BEST WESTERN Legacy Inn & Suites
BEST WESTERN Legacy Inn & Suites
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241 reviews from our community

Traveler rating
    104
    69
    27
    29
    12
See reviews for
94
59
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39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Queen Creek
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Our room was right by the stairwell, so we heard the door slam our entire stay - day and night. The insulation in the walls was so thin, we could hear exactly what our neighbors were saying. The staff at the front desk acted like they hated their job and like we were putting them out just to check us... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Tammy M, I thank you for your feedback and am sorry that you did not enjoy your experience at our property. We're extremely disappointed to hear your comments about our front desk staff, that is absolutly unacceptable, please accept our sincerest apologies. We strive to have every guest enjoy their stay with a peaceful nights sleep and do encourage... More 

Aberdeen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Close to Mesa Williams Airport with airport shuttle. Beautiful facility and accomodations. Rooms were large and outfitted tastefully. Continental breakfast was provided and swimming pool was good. Ingress to the hotel is tricky when driving from the south. Shopping mall close by was a plus. Enjoyed our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Gary R, Thanks so much for the wonderful 5 star review of your recent stay! We appreciate you choosing us and look forward to accommodating you in the future :) All the best, Jennifer Bruce Sales Manager More 

Gypsum, Kansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The entire property had an awful smell to it...and it is way overpriced. The hotel desk staff were the most rude people that I have ever dealt with. I noticed on a couple of reviews that the property had not honored the price quoted, and that is had an odor...someone said it was due to the dairy farm, strange since... More 

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear NASCAN, I thank you for your feedback and am sorry that you did not enjoy your experience at our property. We're extremely disappointed to hear that you felt like our front desk staff was rude to you, that is absolutly unacceptable, please accept our sincerest apologies. I can assure you that we have no sewer issues and the unpleasant... More 

Miami, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Not all hotels offer FREE Breakfast Buffet. I prefer a less luxurious room, but a good FREE, and nutritious breakfast buffet. I do not care that much for the room because I am ONLY going to sleep there. Congratulations to my Best Western Hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Carmelo C, Wow thanks so much for the 5 stars!! Glad that you enjoyed our complimentary deluxe buffet breakfast and we look forward to your next visit! All the best, Jennifer Bruce Sales Manager More 

Nevada, United States
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First hotel is really quite elegant, rooms aren't extravagent but clean and comfortable. Shuttle staff and housekeeping staff were gems, front desk staff was nice, a bit stiff but okay, check out staff was way nicer. Breakfast was good but could use more items. Parking lot was a bit tight, but had alot of handicapped spaces which we needed. They... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Donna A, Thank you very much for taking the time to review your experience at our property, we greatly appreciate your feedback and we're delighted that you enjoyed your stay with us. Please come again! All the best, Jennifer Bruce Sales Manager More 

LAC LA BICHE
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel with complimentary WI-fi and hot breakfast, (scrambled eggs,biscuits and gravy, waffles, cereal, toast, pastries, coffee, milk, tea,very good). Staff were very friendly and helpful. The hotel has a pool and hot tub, but does not seem to maintain it on a daily bases. A fellow comes in every other day or so and cleans the pool and... More 

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Dan L, Thank you for your review! We're glad to hear that our staff was friendly and helpful. We'll certainly be sure that we are checking the pool area on a daily basis and we're in the process of adding more outdoor furniture to the pool area. Thanks again and have a wonderful day, Jennifer Bruce Sales Manager More 

Addison, IL, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

During evening and early morning hours air quality is very bad, just check with staff and found that large Dairy Farm is located less than a 1 mile from Hotel. Who want to stay indoor all the time or have windows close at night.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Richard J, Thank you for your review and for being our guest. Although our location near the Phoenix-Mesa Gateway Airport offers beautiful mountain views in a tranquil area of Mesa, on occasion, the wind can deliver a scent from area farmland and I can totally understand how that would be unpleasant for you. Once again, I’m sorry you were... More 

tustin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a nice stay at the best western motel in Mesa/Gilbert . The room was clean and quiet and during our stay and we watched a march madness game on the flat screen tv in the room. Hotel staff was friendly and helpful. I recommend it if you need a place to stay, just be quiet... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Kerry M, Thanks so much for your 5 star review and for being our guest, we appreciate it and look forward to having you back!! Thanks again and have a wonderful day :) Jennifer Bruce Sales Manager More 

Gold Beach, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Took family vacation to Arizona. Flew into Mesa/Gateway. Didn't realize it at the time, but we went at the same time as spring training and a few other things. On our return trip from the grand canyon, there were basically no rooms available anywhere in Phoenix (unless you wanted to pay over $200/night). We found these guys with one room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Sona Rae L, Thanks soo much for taking the time to review our hotel! Soo glad to hear that we were able to accommodate you during such a busy time and we look forward to having you back in the future. All the best, Jennifer Bruce Sales Manager More 

Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a very standard hotel near the Mesa Airport. Room OK service OK> But boy did this place stink! Literally stink! There are farm fields surrounding the property and I do not know if they used liquid manure on the fields of if there is a nearby cattle operation but the smell of s*** permeates the place. Turn on... More 

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear ispvp2, Although our location near the Phoenix-Mesa Gateway Airport offers beautiful mountain views in a tranquil area of Mesa, on occasion, the wind can deliver a scent from area farmland and I can totally understand how that would be unpleasant for you. Once again, I’m sorry you were disappointed, but thank you for being our guest. Sincerely, Jennifer Bruce... More 

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