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All 55 Mesa hotels

BEST WESTERN Legacy Inn & Suites

2.5 of 5 Hotel   |   4470 S. Power Rd., Mesa, AZ 85212
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70%
Ranked #12 of 55 hotels in Mesa
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Lee M Livonia, Michigan
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139 people have reviewed this hotel

Traveler rating
    52
    45
    18
    19
    5
See reviews for
60
33
9
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Livonia, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was spacious and clean. Although the breakfast selection was limited the quality of the food served was excellent. Great price. Location was perfect for our needs -- visiting relatives nearby. Staff was friendly and attentive. We needed some special accomodations for the babies and everything requested was in the room when we arrived.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Lee M, Thank you for the wonderful 5 star review! We're glad you enjoyed our location, staff and complimentary buffet breakfast and we look forward to your next visit! All the best, Jennifer Bruce Sales Manager More

Big Timber, Montana
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We've been escaping winter by traveling via Allegiant Airlines to the Mesa Gateway airport, where rental cars are twice the price of cars at PHX Sky Harbor. In March I rented the car from a well-known agency but picked the car up in a location in Mesa. The much less expensive off-airport car rental was facilitated by the staff at... More

Was this review helpful? Yes 2
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Mtinnkeeper, Thanks so much for taking the time to write this wonderful 5 star review, we greatly appreciate it and we're glad that you enjoyed your stay with us and that you were able to take advantage of our complimentary airport/area transportation! We look forward to your next visit and once again thank you for your kind words! Warm... More

Maple Grove, United States
1 review
2 of 5 stars Reviewed 1 week ago

We went to this hotel because we had an early morning flight. Although it was convenient as far as distance from the airport the service was very poor. It was not the front desk's fault as the hotel was just very understaffed and she was doing the best that she could do. I would hestitate to stay at this hotel... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Jennifer Bruce at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Denise M, Thank you for taking the time to review our property. I'm sorry that it sounds like we were short staffed during your visit and I can assure you that we've addressed the situation. Being that you enjoyed our location we hope that you will give us another opportunity to accommodate you in the future. Thank you, Jennifer... More

Fayetteville, United States
1 review
3 of 5 stars Reviewed 1 week ago

The bed was comfortable but that was about it. The pool smelled, room was small for a "suite" and the breakfast bare bones. If you need to be really close to the airport in Mesa then its a good location but if not I suggest finding a place a bit nicer for the price tag.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Robert H, I'm sorry to read your review and that you're visit was not satisfactory. Our Traditional rooms are oversized and our Jr. Suites are even bigger and include a sitting area with a queen sleeper sofa, unfortunately we do not offer full suites. I'm sorry that you didn't enjoy our complimentary hot buffet breakfast, we welcome suggestions on... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We've stayed at this location before and had a pleasant experience. Dave is VERY nice, we like him a lot. This review is based on our second stay. The room was very nice, like before, but the front desk needs A LOT of improvement in treating customers. I called down at the front desk one evening and spoke with Laura.... More

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear MrsD0327, I'm glad that you like our hotel and that you thought your room was very nice and I'll be sure to pass your kind words on to Dave - we agree he is great! But I'm disappointed in your overall review, specifically regarding our front desk associate, this is certainly not indicative of our service and standards and... More

New London, Wisconsin
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, good location close to Mesa airport to stay if in the area. We were starting a trip around Arizona and wanted hotel that were easy access. Friendly staff, very clean nice rooms. Good hot breakfast!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Kyde65, Thanks for your review! We're soo glad you enjoyed your stay with us and that you liked your room and our deluxe breakfast buffet and thank you for your kind words about our team! We look forward to having you back in the future! Warm Regards, Jennifer Bruce Sales Manager More

LaPorte, Indiana
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently near an airport, but you pay for the convenience. The location is near a cattle farm, and when the wind blows toward the hotel the smell is nauseating inside and out. Also, the rooms are not clean. I wiped the bathroom floor with a wet white cloth and the cloth became black. The hotel was nice... More

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear going2newplaces, Thank you for your recent stay with us. We're glad that you find our location, near the Mesa Gateway Airport convenient but we're sorry to hear that we failed to meet your expectations. We are the newest hotel in Mesa and take pride in our clean guestrooms as other reviewers have expressed so I'm surprised to hear about... More

Senior Contributor
45 reviews 45 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Legacy Inn & Suites due to an early flight out of the Mesa airport. The hotel is the closest to the airport and has a complimentary shuttle. Hotel is clean, nicely decorated and appears to be rather new or recently updated. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear KatMow, Thank you for the wonderful 5 star review! As you're a senior contributor to Tripadvisor, you travel and stay in hotels frequently so your review of our hotel is greatly appreciated! I'm glad to hear you though our hotel was nice and new and that you were able to take advantage of our complimentary shuttle! Thanks once again... More

Grand Rapids
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This location provided a number of amenities that made the stay for an early AM Airport departure when we did not have transportation which included a free airport shuttle, a 4 am early breakfast, on-site lounge and a dinner shuttle.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Val B, We truly appreciate your five star review, thank you! And we're soo glad that you enjoyed your visit with us and our complimentary amenities. We'd love to have you back in the future! All the best, Jennifer Bruce Sales Manager More

Albuquerque, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

No loyalty to Gold Elite members, Price keeps going higher and higher, Service and quality is geting worse & worse each time. Juice machine broken, waffle iron not on, Food prep person look like they were wearing pajamas! Very unprofessional. Kept us waiting a long time to check in, then Mananger declined us a room eventhough we were will to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Louella C, Your review disappoints us as we absolutly value and appreciate not only our Gold Crown and Elite members, but all of our guests. March is an extremely busy time for our area and I can assure you, if we have a room or an upgrade available, it would have been our pleasure to accommodate. I'm sorry there... More

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Additional Information about BEST WESTERN Legacy Inn & Suites

Also Known As:
Best Western Legacy Inn And Suites
Best Western Legacy Hotel Mesa
Best Western Legacy Hotel
Address: 4470 S. Power Rd., Mesa, AZ 85212
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Mesa
#12 Family Hotel in Mesa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Legacy Inn & Suites 2.5*
Official Description (provided by the hotel):
Located in Gilbert, Arizona, the Best Western Legacy Inn & Suites is a newly constructed three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar, and a free continental breakfast. There is a business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and spa. The hotel is located just one mile from Phoenix-Mesa Gateway Airport, and 25 miles from Sky Harbor International Airport. We are close to the Arizona State University Poly-tech Campus, and just off the new southern loop of the 202 freeway. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is one mile away. Cosmo Dog Park is four miles away. The friendly staff is ready and waiting to help guests enjoy a stay in Gilbert. The guest rooms and amenities provided help ensure a most relaxing and comfortable stay. ... more   less 
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