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BEST WESTERN Legacy Inn & Suites

#14 of 57 Hotels in Mesa
Certificate of Excellence
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4470 S. Power Rd., Mesa, AZ 85212
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1 room 1 guest
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BEST WESTERN Legacy Inn & Suites
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Riverdale, Uganda
1 review
5 of 5 stars Reviewed 1 week ago

I first stayed at the Best Western Legacy earlier this year when a flight was cancelled and I had an overnight stay. The hotel impressed me then with how well they handled a sudden influx of guests and going out of their way to get me out for a good meal. This stay was more of the same and Legacy... More 

Review collected in partnership with Best Western

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Torrance, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed here many times over the past three years. Our son attends ASU was at the Poly Tech campus for three years studying Pro Flight Aviation Management so next to the Mesa airport. Now he is at the main campus in Tempe. We still wish to stay at the Legacy Inn location as it is a tried and... More 

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear MaggieMirage, Thank you soo much for taking the time to review our property, we greatly appreciate it! We've enjoyed having you stay with us while visiting your son at ASU Poly and we're beyond thrilled that you still choose our hotel although he's now at the Tempe campus. We realize there's several hotels that are closer to your destination... More 

Tucson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

All in all, we enjoyed our stay very much. The staff was great. We will stay there again,I read the online comments on this establishment. There were complaints of a bad smell. I called and found out that there is a dairy farm about 2 miles away. I have no complaints about the quality of the air (smell or otherwise).... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear David H, Thank you soo much for your wonderful 5 star review and for being our guest. We're glad that you enjoyed your stay with us and welcome you back anytime! All the best, Jennifer Bruce Sales Manager More 

Minnesota
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

very nice, convenient shuttle to the Gateway airport and area stores. The air kicked on and off every10 minutes or so making it very difficult to sleep and was noisy. Very frustrating. The breakfast was above average and had a good selection of hot and cold items. Pool was fantastic!! Excellent van drivers, waited 10 minutes for pick up at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Jf49, Thanks for your review! We're sorry to hear that you had trouble with the air conditioning in your room :( in the future, please let us know! Our front desk is available 24 hours per day and we would have been happy to remedy the problem. Thanks again and have a wonderful week! Jennifer Bruce Sales Manager More 

1 review
1 of 5 stars Reviewed July 18, 2015

PLane was delayed over night, so I never made it to mesa, but that does not matter to this hotel they will take your $ anyways. Not refunds, no credits, sorry that is what happens, when you book online.

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Matt A, We're actually very sorry to hear that your plane was delayed and that you weren't able to be our guest. We offer several different rate options and promotions online. You chose to book a promotional rate that stated it was non-cancellable, non-refundable and you were charged at the time of making the reservation. Unfortunately with that discounted... More 

Battle Creek, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 16, 2015

I wanted a hotel close to the airport for an early morning departure. I usually use Best Western. This satisfied all my requirements. As a bonus this one offered an early morning cold breakfast option. The regular hot breakfast was offered but at normal times. The early morning cold breakfast worked great.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Steven M, Thanks for taking the time to review your most recent stay and for being our guest, we greatly appreciate it and we're glad that you enjoyed your stay with us and the early morning breakfast options. Please visit again in the future! Warm Regards, Jennifer Bruce Sales Manager More 

Yorba Linda, United States
1 review
5 of 5 stars Reviewed July 14, 2015

Most pleasant stay ever at a Best Western. The one in Lake Tahoe no comparison. The one in Lake Tahoe was nice because the guests had a private access to a pier and lake and the room we were in was very homey. Next time I will have to remember to ask if you offer discounts as I am an... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Lani W, Thank you for your review and please visit us again! All the best, Jennifer Bruce Sales Manager More 

Belle Fourche, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 11, 2015

I have stayed at this hotel numerous times in the past several years with the same result. The staff,whether checking in, or out, is always friendly, helpful, and willing to make your stay comfortable. The hotel is clean, rooms are sufficient in size. This hotel is always my first choice mainly due to its close proximity to the Interstate, close... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Diane R, WOW thanks so much for your wonderful review and for being our guest! We will certainly pass on your kind words to our team and we look forward to your next stay with us! All the best, Jennifer Bruce Sales Manager More 

Winnipeg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

We stayed at the Legacy on the last night of our vacation in Arizona. We arrived late and left early the next morning so weren't able to take full advantage of the amenities of the hotel but the decor was great, the room large and clean and the beds comfortable. We'll definitely look at this hotel next time we're in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Janelle P, Thank you for taking the time to review your recent stay with us, we're glad to hear that you enjoyed your visit and welcome you back anytime you're in this area! All the best, Jennifer Bruce Sales Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 8, 2015

Although we live only 10 miles from this Best Western and never thought we'd stay there...our home a/c decided to quit!! Needless to say living in Arizona in July is HOT!! Thankfully this hotel was close and reasonably priced. The young lady that checked us in was friendly and sympathetic. The room was clean, beds were comfortable, and, thankfully, the... More 

Was this review helpful? Yes
Jennifer B, Sales Manager at BEST WESTERN Legacy Inn & Suites, responded to this review

Dear Suz G, Sorry to hear that your A/C went out but we're certainly glad we were able to accommodate you and that you enjoyed your stay! Your comments and referral are greatly appreciated and if you ever need a place to stay in the future, we'd love to have you back. Thanks again and have a wonderful day! :)... More 

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