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Quality Inn & Suites Mesa

2.5 of 5
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1410 South Country Club Drive, Mesa, AZ 85210
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1 room 1 adult
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Quality Inn & Suites Mesa
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93 Reviews from our TripAdvisor Community

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Los Lunas, New Mexico
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've come here for six years but, this may be my last. Everything has deteriorated. Rooms have been cleaner and in better condition. Breakfast used to be a healthy meal. WiFi used to be decent, now if you need WiFi, you're better off tethering of your Cell. What hasn't changed is the friendliness of those that work here. They are... More 

Helpful?
Thank bob3160
Guest_relations2k, Guest Relations Manager at Quality Inn & Suites Mesa, responded to this review

I really do apologize for the inconvenience. We are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your guest room. Again I apologize for the inconvenience staying with us may have caused you.... More 

Santa Fe, New Mexico, United States
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Pulled the blow dryer cord out of the socket and momma and baby roaches were between the plug and socket running back inside the electrical socket. Told management they didn't care. Not even a small discount. I rented 2 rooms you would think the owner would work with me. Not a chance. No more India (Indian) hotels for me. My... More 

Helpful?
Thank Danny M
Guest_relations2k, Guest Relations Manager at Quality Inn & Suites Mesa, responded to this review

Our goal is to make each guest stay a pleasant and enjoyable one. Unfortunately, we are not always able to achieve this goal to the satisfaction of some of our guests. We have reviewed your concerns and have addressed them in an effort to remedy the situation. As always, we encourage our guest's to give us the opportunity to remedy... More 

Travelers are raving about these Mesa hotels

San Diego, California
2 reviews
4 of 5 stars Reviewed January 1, 2016

We visited Quality Inn & Suites for our Christmas Vacation in the Phoenix area. I my wife and our two children (aged 4 and 7) enjoyed our stay at the hotel. Although the rooms are a bit run down, the rooms are spacious and the room amenities are excellent (microwave, refrigerator, coffee machine, stove, fast free Wi-Fi). We also got... More 

Helpful?
Thank Guy C
Guest_relations2k, Guest Relations Manager at Quality Inn & Suites Mesa, responded to this review

I would like to thank you on behalf of my entire staff for taking your time to compile an encouraging and positive review about our property. We have been working hard to provide the most exceptional accommodations and customer service possible. We'd love to have you stay with us the next time you are in the area so we can... More 

North Pole, Alaska
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed November 20, 2015

This was the WORST motel experience ever. The lady and the gentleman she was training that checked us in were very nice. We went to our room and the musty smell and damp carpet were just plain nasty. We went back to the front desk when my 15 year old discovered white spots and hair on her bedspread. They immediately... More 

Helpful?
6 Thank theresa h
Florence, Oregon
1 review
5 of 5 stars Reviewed October 18, 2015

Let's just say that up to the point I checked into the Quality Inn, I was having a really bad vacation experience-(personal reasons) I checked in around 1:00 pm , in tears, and from that moment things went very well. Manager (Karen) and front desk (Allie) and I know there were others and I'm sorry I can't remember your names,... More 

Helpful?
Thank Pamela B
Tucson, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2015

This property in the best value in Mesa. It is a real suite with stove, refrigerator,sink, microwave. It has a living room with a couch. Great wifi. As soon as they get the media provider system figured out it will be out of site.

Helpful?
Thank dougief1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 13, 2015 via mobile

The hotel was clean and simple. The was a kitchenette. Good room for the price and pretty close to the freeway. It had all basic necessities needed. Probably would stay there again if we're in the area.

Helpful?
Thank Kristina F
Las Vegas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 7, 2015 via mobile

At first I was very happy with this hotel despite the fact there is crazy people stay there and crackheads but until I checked out I found on my bank statement three separate transaction for the one night to stay which I was extremely concerned I called the front desk female her name is Allie, I was explaining to her... More 

Helpful?
4 Thank Akotime
tucson
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

I have traveled all over the world and have never been treated as badly by the front desk worker as I was at quality Inn and suites in Mesa. Tiffany was rude and asked for a 100 deposit and said she would give me a receipt and took my 100 cash and tried to send me on my way without... More 

Helpful?
2 Thank Ibislove
HotelTravels, Manager at Quality Inn & Suites Mesa, responded to this review

Thank you for your recent stay. We are sorry we failed to meet your expectations. I hope that you will stay with us again. Karen AGM More 

PARKER
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 1, 2015

I stayed here for 6 weeks. It was quite the adventure. To be fair, it was the lowest priced hotel and I was upgraded to a suite with a full kitchen. But when I say Suite, don't think this place was that great. The carpets were burned and a mess. But the kitchen had a full stove/range and a decent... More 

Helpful?
2 Thank Gr8FunGirl
HotelTravels, Manager at Quality Inn & Suites Mesa, responded to this review

Thank you for your recent stay. We were sorry to see you go. Hope your travels are safe. Please look us up next time you are in town. Karen S. AGM More 

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