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Hyatt Place Phoenix/Mesa

#3 of 57 Hotels in Mesa
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1422 West Bass Pro Drive, Mesa, AZ 85201
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Hyatt Place Phoenix\/Mesa
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358 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Phoenix/Mesa
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Prague, Czech Republic
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at this hotel three times per year to attend a needlework retreat. The staff is incredibly friendly and professional. They are interested in their guests and ensure our comfort and satisfaction. The facility is well maintained and clean. I wish the room windows could be opened to freshen the air in the rooms but the air-conditioning and heat... More 

Helpful?
Thank Lorraine S
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Lorraine, Way to go Faustino! Our newest team member going the extra mile for you is awesome! Thank you so much for mentioning that. I hope you all needled away all week long. It looks like a fun time and we enjoy having you and your fellow needlers here every time. See you next time! More 

BARRINGTON
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel was very nice and clean friendly people. The only issue is like all Hyatt Places the food is terrible. There were no agreements or menus available for local restaurants. The last thing you want to do after traveling all day is eat a horrible tasting stale hamburger for dinner. I found this to be a common problem with all... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank HOWARD T
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Thank you for the nice mention of our staff. It is very much appreciated! Please know there are many restaurants right in walking distance an we will even take you over in our shuttle when its available. A lot of options to choose from, please make sure you ask the folks in the Gallery to assist. Also Grub Hub provides... More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is fantastic and good value for money. The staff are very warm and welcoming. The rooms are clean and comfortable. A fantastic buffet breakfast is available. I highly recommend this hotel for types of trips - business, couples, family etc

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Shenna M
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Warm and Welcoming! You know I like those phrases. I am thrilled your experience was an awesome one. I hope to see you again! More 

Ft. Worth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is located within walking distance to shopping, dining, movies, bars. And if you don't feel like walking, the hotel offers free shuttle service. The complimentary breakfast is one of the better ones out there.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael M
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Thank you for mentioning our breakfast! It is one of the better ones out there for sure! The breakfast sandwiches are my fave for sure! Come again! More 

San Jose, California
Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for business for 3 nights. Great location near movies, lots of eating places. Room is large with microwave and refrigerator. Had issue with water temperature going hot to cold in mornings and blow dryer died last day. Some things just seemed old. But really clean which to me that is the most important thing. Also customer service is... More 

Helpful?
Thank Susan K
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Susan, A+ service! Why, thank you very much. i will be sure to pass on. I am glad you could be away from home on business and be comfortable and enjoy your stay. That makes us very happy! See you when you come back! Dave More 

Vero Beach, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Very "Dirty linens" on my bed. I could not believe how dirty the linens were. I took these pictures down to the front desk and associate laughed. They didn't offer me anything or try to make me feel that they were sorry. I felt disgusting knowing that my face was on those linens.

Helpful?
Thank LQuincy
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Under review More 

San Antonio, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quick Check-In, Friendly Staff gave me two free drink coupes for the bar. The room was clean and typical Hyatt Place layout. Went to the bar ordered dinner and food came out quick. Good selection of local beers. Quick Check out and the usual good Hyat Place breakfast.

Helpful?
Thank LAB1959
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

LAB, Friendly, quick, and clean is what we do. Thanks for noticing and appreciate you taking the time to share with everyone else. Hope to see you soon! Thanks! More 

Mesa, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

I was initally thrilled to pull up to this hotel. The location is very convenient. It is new and clean & check in was easy. The grounds were lovely. The price was reasonable. Then I got to the room. What a miserable disappointment. The bed was like shredded foam. It was completely worn out and I got no rest at... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Linda R
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Ms R, Shredded foam is not on the menu here. I am going to spring into action and find out just what is happening. It is too bad your experience wasn't like very many before you. I will get back to you! Thanks, Dave More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 9, 2016

We stayed for a week after Christmas and were pleasantly surprised by the quality of the hotel. The room was clean and comfortable. My son had his own sleeping area. The beds were wonderful; there were several pillows to choose from and a down comforter. There were many amenities, including complementary printing, detergent and fabric softener for the guest laundry... More 

Helpful?
Thank Kathleen R
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Kathleen, I am so glad you pointed out the array of amenities that we offer complimentary to our valued guests. I am also happy your son was comfortable in his own sleeping area. Big rooms, huh? Thanks and really hope to see you back again! Dave More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed January 5, 2016

The front desk staff was helpful. The room was comfortable and clean. We had a nice experience at a very reasonable price. There were lots of restaurants and plenty of shopping close by and it's also easy access to the loops around the city as well as interstate access.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Anita D
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Anita, That's the connection of caring for our guests we strive to far. Being helpful, getting you comfortable, and letting you enjoy your stay. Makes me happy! Thanks and look forward to your next stay! More 

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