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Hyatt Place Phoenix/Mesa

#3 of 57 Hotels in Mesa
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1422 West Bass Pro Drive, Mesa, AZ 85201
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Hyatt Place Phoenix/Mesa
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Hyatt Place Phoenix/Mesa
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Hyatt Place Phoenix/Mesa
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273 Reviews from our TripAdvisor Community

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Traveler rating
    189
    68
    8
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
  • All months
    (273)
  • Mar-May only
    (89)
  • Jun-Aug only
    (67)
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    (62)
  • Dec-Feb only
    (55)
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Los Angeles, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was wonderful, and I realize I was paying summer rate, but I feel I got a great bang for the buck. Bed and pillows were comfortable, and the sitting area couch (convertible to a bed) was accommodating to guests I had over to watch a movie (a bit pricy).

Review collected in partnership with Hyatt Hotels

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Jennifer, Great Room = Great Review! I love the way our bedroom and living rooms are separate and you dont have to sit in a big box like so many other brands. Thak you for the review and seeing the value. Although it is summer I believe any time of year you will be happy you stayed with us and... More 

Sahuarita, Arizona
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrival - We arrived to a friendly front desk greeting. Hotel is modern décor, clean, not cluttered. It doesn't have any vending machines, but has all sorts of drinks and snacks at the front desk that can be put right on your bill, which is convenient. We went up to our room. Room had 2 beds and a sofa area,... More 

Was this review helpful? Yes
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Sahuarita, My 5th grade teacher would be so proud to see the grade you left us! We want to strive in all areas of the hotel so thank you very much for pointing out the details! I hope to see you back soon and I will let Brittney and Ed know you mentioned them. They will be thrilled! Thanks, Dave More 

Phoenix, United States
2 of 5 stars Reviewed 1 week ago

I stayed at the hotel for 12 nights for work. I did not have housekeeping for 3 days. Eventually I had to change rooms. The front desk left a note with the Assistant Manager and all he did was just leave a voice message saying "sorry".

Review collected in partnership with Hyatt Hotels

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Charles, Staying 12 nights is a good amount of time away from home. I hope the service was up to par during your stay and you were comfortable while you were traveling. I will speak to the Housekeeping department because I know they always want to get in there and give the room a good clean. I apologize about this... More 

Boston, Massachusetts
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice building, pool, and rooms except the air conditioner was very noisy and located literally 6 inches from the bed....if you don't mind the noise and like frigid cold air blowing on you all night, you will love it. Otherwise, you will feel as I did about it - iccchh. Also, some local weirdness we observed in the hotel which... More 

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Sassafrass, Thank you for the nice comments about the hotel and it's features! We appreciate it! I would like to take a moment on the last part of your review. I know what you are speaking about because it is a rare occurrence. Our team recognized a situation with young children that wasn't ok in our book. We could have... More 

Saint James, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is immaculately clean. The guestrooms are spacious and very well designed. Each and every staff member I encountered not only wore a smile, but they genuinely seemed eager to assist in making my stay as enjoyable as possible. The Hyatt Place concept appears to be one of keeping things simple without compromising on the high degree of quality... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Todd, Keeping it simple without compromising... Do you mind if I submit that in next year's hotel conference! :) That is awesome and I am glad you noticed. As a matter of fact we just got word that Hyatt Place hotels were ranked the top scale hotel brand by JD Powers in our upscale category. Thanks for staying with us.... More 

San Luis Obispo, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was the ONLY place to stay that is off the methamphetamine path. It is extremely clean and the staff is very attentive to anything you need. It is very affordable and is right next to the Tempe Market place for dining/entertainment options.

Review collected in partnership with Hyatt Hotels

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Kathie, I am glad you enjoyed our "clean" environment. The words are appreciated and hop to see you back soon! Thanks, Dave More 

Yuma, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hotel is located in a great area for shopping and dining. Nick & Kara are a great asset to this facility. Rooms are large & very clean. Great Place to stay for an extended stay with the Family. fkjajfdaidjf;adsjfiajefia;djf;kdjf;adjf;akldjfaioiaerioaef;kzdf;kdjf;kladjfak

Review collected in partnership with Hyatt Hotels

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Tina! Nick and Kara are rock stars! They are truly a great asset and I am so happy you recognized them on here. Thank you for the kind words. By the way is the bottom of your review the new alphabet? ;) Thanks, Dave! More 

prescott, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice property with good service. Was quiet and restful. A great location but without GPS assistance would not have found it so easily. But when we did, it has good access to two freeway systems! I would have liked more and higher end restaurant options provided.

Review collected in partnership with Hyatt Hotels

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Alan, Quiet and restful is what we are all about. I have said it before and will say it again... Great freeway access without the freeway noise. Thank you for pointing it out. Next time stay in and enjoy our menu of food items right here at the hotel! Thanks, Dave! More 

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family, with small children, had an excellent experience at this hotel. The staff spoke to my children with genuine respect instead of overlooking them. We had a couple minor issues (computer down, needed something) that staff worked promptly and generously to correct. I even got the breakfast time wrong for a weekday, and arrived 8 minutes after it was... More 

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Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dana, Empowered staff! Woo hoo, it works! We truly believe that each team member is there to assist in making your stay the best in can be. I love it when a plan comes together! Thank you for the review! Dave! More 

Albuquerque, New Mexico
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here on our way back from California. We stayed here before and loved it so we decided to stay here again. As soon as we walked in, the girls at the front desk were very helpful and nice, which was great when you walk out of 110 degree heat and into a nice cool hotel.... More 

Was this review helpful? Yes
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Biggs, Anyone named Biggs get's a Big Bed! I am glad you enjoyed it and the cooling off period from outdoors to indoors. I hope you enjoyed the Breakfast Sandwiches at our AM Skillet as well! Thanks, Dave! More 

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