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Hyatt Place Phoenix/Mesa

3.0 of 5 1422 West Bass Pro Drive, Mesa, AZ 85201
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Hyatt Place Phoenix/Mesa
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Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
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212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bend, Oregon
Top Contributor
110 reviews 110 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here with lots of family for a memorial service in the area. It was located to lots of restaurants and shops. The rooms were comfy and nice sized. Even the pull put bed was comfy. The pool was great as well as the food. The included breakfast had lots of options and the service during breakfast was above... More 

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear bendreview, Thank you for taking time to review our property. It is sad that your visit occured under sad circumstances and it is my hope that you can return to Mesa for a little fun next time. I have been to Bend (Sisters) Oregon and it was wonderful! Please take care and we will look forward to next time. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were travelling to Mesa for 6 days to visit my parents who spend the winter there (we've never been to the Phoenix area). No room to stay with them as they are in a retirement village in a park model, so we needed to find somewhere to stay. My dad had suggested several hotels near their area but, after... More 

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear, jml0987 Thank you for your review and very kind words. I am happy that our team provided you with a great stay. We do try very hard to make our guests feel welcomed and comfortable, and it is good to know that you got a chance to "thaw out" from the cold! We look forward to your next visit! More 

Ocala FL
Top Contributor
67 reviews 67 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in Mesa AZ for two weeks. We are regulars at Hyatt properties so have pretty high expectations. We were a little disappointed - the hotel was fine, but the staff were just not that great. Of course, the Orlando airport north Hyatt and Sarasota Hyatt have set the bar very high! For example, after being at the hotel... More 

Was this review helpful? Yes 2
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Haydenbarb, Thank you for your review of our property. When we get feedback such as yours, we take it it heart. It is dissappointing that your experience did not reflect the way we feel about our guests. It is our standard of course to say good morning, but even more importantly, to mean it. We do have a couple... More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Hyatt Place for two weeks and experienced the friendliest service. If you are looking for a hotel in the Mesa area this one is a must. It is near shopping, movies and restaurants. It is convenient to all the Phoenix attractions. We enjoyed the convenience of the buffet breakfast. The only problem we had was the... More 

Was this review helpful? Yes 2
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ms hfthomas, It was such a pleasure to chat with you and your husband. Thank you for chhsing us again this year for your vacation plans. I am so pleased that you enjoyed your stay and we look forward to seeing you again soon! Take care and stay warm! More 

Top Contributor
54 reviews 54 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel near Mesa and Scottsdale. Clean and quiet, nice décor in common areas and private room. The little onsite bar was well stocked, morning breakfast was better than most others that include a buffet. Hotel area looked cool to unwind at but no time for us to play there. Overall located around just about everything on the East end... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Joe S, Thank you for submitting your review of our hotel. As a top contributor, your comments tend to stick in the minds of the Trip Advisor community. Thanks for taking the time to let people know about our hotel. Next time, hopefully you will be able to unwind and enjoy our pool area! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2015

Stayed five days..delightful! Clean room. Clean bedding. Wonderful and friendly staff! Excellent food! Shuttle was very accommodating. The conference room was comfortable and cool. Loved my stay there. Thank you!

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Cathy L, Thank you for your very kind words. We appreciate our guests and I am happy that you enjoyed your stay. We look forward to seeing you again when in Mesa! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 21, 2015

they got clear instructions of which card to charge on file and charged my visa, staff on phone didn't know how to assist me because front desk concierge made no notes of the matter or 411 on charges for my two night stay. been on hold for 10 minutes. lady finally figured it out, will see in two days if... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Jensen P, I am very disappointed to read your review. I know how frustrating it can be to have the wrong card charged and then need to wait for someone to remedy. Please accept my sincerest apology. SHould you find yourself coming back to Mesa, please contact me personally and allow me and my team to make up for... More 

California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 8, 2015

I have really come to like the Hyatt Place hotels. My experience in every other Hyatt has been very good. The Hyatt Mesa seemed like a brand new Hotel and the room and facilities were first rate. Our concerns started when we returned to the room and found that the cleaning person disposed of all of the families bathroom items... More 

Was this review helpful? Yes 5
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ace 78, Thank you for taking time to review our property, I certainnly appreciate your loyalty to Hyatt Hotels. We turn 6 years old here in a couple of months and I am glad that your perception of our hotel is brand new. We do work hard on keeping our hotel in first rate condition. I am disappointed that... More 

Utah
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed here for 5 days while visiting Family for Thanksgiving. The room was large and well designed. We never felt cramped during our extended stay. The staff was very helpful. The breakfast was good, plenty of options including some delicious hot selections. The pool was great. My favorite thing about this hotel is the location. Walmart and restaurants right... More 

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear road trip'n, You were very kind to leave a review of our property. As a senior contributor, your notes carry alot of weight within the Trip Advisor Community. Perhaps if the weather gets a little too cold in Utah, you can come back down and take in a Spring Training game. More 

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2015

We had a wonderful stay here. We were in the middle of making a long drive cross-country, and we decided to take two nights here over New Year's for some much-needed relaxation time. The location was perfect - just a stroll across the parking lot brings you to a cinema, restaurants, and shopping. Even though there were quite a few... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear KHPineapple, Thank you for taking the time to write your review of our hotel. I am very happy that you found each of our team members to be friendly and approachable, we work hard at making sure our guests know how much we appreciate them. I understand your comment about the in room coffee, it is not my favorite... More 

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Additional Information about Hyatt Place Phoenix/Mesa

Address: 1422 West Bass Pro Drive, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Phoenix/Mesa 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hyatt Place Phoenix/Mesa Hotel Mesa
Hotel Style:
#1 Romantic Hotel in Mesa
#2 Business Hotel in Mesa
#2 Green Hotel in Mesa
#4 Family Hotel in Mesa

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