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Hyatt Place Phoenix/Mesa

3.0 of 5 1422 West Bass Pro Drive, Mesa, AZ 85201
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Hyatt Place Phoenix/Mesa
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Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
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207 reviews from our community

Traveler rating
    149
    48
    4
    3
    3
See reviews for
46
55
15
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed five days..delightful! Clean room. Clean bedding. Wonderful and friendly staff! Excellent food! Shuttle was very accommodating. The conference room was comfortable and cool. Loved my stay there. Thank you!

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

they got clear instructions of which card to charge on file and charged my visa, staff on phone didn't know how to assist me because front desk concierge made no notes of the matter or 411 on charges for my two night stay. been on hold for 10 minutes. lady finally figured it out, will see in two days if... More 

Was this review helpful? Yes 1
California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have really come to like the Hyatt Place hotels. My experience in every other Hyatt has been very good. The Hyatt Mesa seemed like a brand new Hotel and the room and facilities were first rate. Our concerns started when we returned to the room and found that the cleaning person disposed of all of the families bathroom items... More 

Was this review helpful? Yes 4
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ace 78, Thank you for taking time to review our property, I certainnly appreciate your loyalty to Hyatt Hotels. We turn 6 years old here in a couple of months and I am glad that your perception of our hotel is brand new. We do work hard on keeping our hotel in first rate condition. I am disappointed that... More 

Utah
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 days while visiting Family for Thanksgiving. The room was large and well designed. We never felt cramped during our extended stay. The staff was very helpful. The breakfast was good, plenty of options including some delicious hot selections. The pool was great. My favorite thing about this hotel is the location. Walmart and restaurants right... More 

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jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear road trip'n, You were very kind to leave a review of our property. As a senior contributor, your notes carry alot of weight within the Trip Advisor Community. Perhaps if the weather gets a little too cold in Utah, you can come back down and take in a Spring Training game. More 

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay here. We were in the middle of making a long drive cross-country, and we decided to take two nights here over New Year's for some much-needed relaxation time. The location was perfect - just a stroll across the parking lot brings you to a cinema, restaurants, and shopping. Even though there were quite a few... More 

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear KHPineapple, Thank you for taking the time to write your review of our hotel. I am very happy that you found each of our team members to be friendly and approachable, we work hard at making sure our guests know how much we appreciate them. I understand your comment about the in room coffee, it is not my favorite... More 

Frisco, Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 24, 2014

I travel a lot for business. This place has become my home away from home. The service is superb and the accommodations are perfect! I have made friends there with the staff. The breakfast is really good and the mini bar/food stock is excellent. The pool is amazing!! You will love this place! If you arrive at night tell Ed... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Michael B, We are so pleased that you consider us a home away from home. Thanks for the kind remarks. I will be certain to tell Ed that you mentioned him! Take care, we will see you soon. More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2014

This was our first visit from London to Arizona. I was in Mesa for an important meeting. My high expectations were met at the Hyatt Place Phoenix/Mesa. The room was very clean and spacious, and the 50" HDTV was a nice touch. There's a small fridge to keep water cold and a coffee maker that actually worked. Beds were brilliant... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear StyleGuide, I am so pleased that we were able to help out. I know that was an important meeting for you! It was truly our pleasure to have you at our hotel. I will be sure to pass on your comments to Aaron. Thank You for the very kind words and for the great review. We will see you... More 

Saint Louis, Michigan, United States
Top Contributor
88 reviews 88 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 7, 2014

I'm a picky traveler and I really liked this place! The room was large and clean with a 50" HDTV and a refrigerator coffee maker, small sectional sleeper, and a work desk. The beds were a little harder than I like but still comfortable with high quality linens. There was a throw blanket in the room perfect because the bed... More 

Was this review helpful? Yes 2
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear gk681, A great review of our property, Thank You! We are supposed to be getting to those shower heads quarterly, I apologize that your shower experience wasn't great. I need a nice hot shower and good water pressure to get these old bones working, so I appreciate the heads up! I will be looking for them specifically when I... More 

Top Contributor
90 reviews 90 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We stayed here while on a house hunting trip so we were not spending a lot of time at the hotel. We have stayed at other Hyatt Place hotels and they are always very consistent and good value for what you get. This hotel was in a good location for us and met our expectations. I would stay here again.

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear SKP1Seattle, Thank you for the review, very kind. I used to live up there and root for the Seahawks every week, even when we play the Cardinals!!! If you didn't find your new home yet, come back by and try again, be sure to say hello! More 

Austin, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
5 of 5 stars Reviewed December 2, 2014

This hotel is easily one of the top places to stay in any city. It is very clean, well-kept, and staff is friendly and engaged. We stay here every trip through Mesa/Phoenix. We look forward to it every time. Highly recommend.

Was this review helpful? Yes
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear James S, Thank you for the VERY kind remarks! Please be sure to chat with me next time, I would enjoy meeting you and Thanking you in person. More 

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Additional Information about Hyatt Place Phoenix/Mesa

Address: 1422 West Bass Pro Drive, Mesa, AZ 85201
Phone Number:
Location: United States > Arizona > Central Arizona > Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Phoenix/Mesa 3*
Number of rooms: 152
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Also Known As:
Hyatt Place Phoenix/Mesa Hotel Mesa
Hotel Style:
#1 Romantic Hotel in Mesa
#2 Business Hotel in Mesa
#2 Green Hotel in Mesa
#4 Family Hotel in Mesa

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