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Hyatt Place Phoenix/Mesa

#2 of 57 Hotels in Mesa
Certificate of Excellence
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1422 West Bass Pro Drive, Mesa, AZ 85201
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Hyatt Place Phoenix/Mesa
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Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
Hyatt Place Phoenix/Mesa
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218 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Top Contributor
91 reviews 91 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed today NEW

Stayed 3 nights this past week for Cubs Spring Training. Location is ideal for spring training as you could virtually walk (long walk) to Sloan field. Property is very close to an outdoor mall that contains movies, shopping and several places to eat. Hotel was immaculate inside and out. Rooms were good size with a semi-divider in the room separating... More 

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Chicago, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of friends and I stayed here this year for our annual Cubs Spring Training trip.. With the new ballpark, we changed hotels this year and were pleased with the Hyatt Place. Nick at the front desk was great, he did it all from check in to drink and food orders. He was genuine in his greeting and his... More 

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Tucson, Arizona, USA
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a great hotel to stay at for my purpose. I stayed for the Phoenix Marathon and my wife and two small children stayed with me. The staff was great and the breakfast was good. They have a putting green that the kids loved. The hotel is next to a shopping center with great stores and a movie theater... More 

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jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ricky A, Congratulations on completing the marathon! I can't believe that there are so many people who can run so far!!!! Thanks for the kind words, we will look forward to hosting this great event again next year, hope you make it back. More 

Windsor, Colorado
1 review
3 of 5 stars Reviewed 1 week ago

We had a bed in room 430 that was defective or broke. When you laid down you rolled to the middle, it was really bad. Called on the first night to say please take care of the next day. We were told they would, but it never was taken care and no follow-up on subsequent two nights. We adjusted our... More 

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jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ryan D, First, thank you for reviewing our hotel. I am very disappointed to learn that you had a concern that was not addressed by the team immediately. I can understand the frustration you must have felt and then having to figure out a way to make your family comfortable. This is not our standard. Please accept my sincerest... More 

Cypress, Texas
Top Contributor
52 reviews 52 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our first stay at the Hyatt Place in Mesa, and we will definitely stay there again next year. We travel to Mesa every year for Cubs spring training. The hotel is close to the stadium and next to several restaurants and bars. The hotel staff were very friendly and helpful. The rooms were large and had a desk,... More 

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jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear KatieBelle24, Thank you for the kind remarks. I appreciate your recommendation to all the Cubs fans. We truly enjoy the atmosphere when our Spring Training fans come to visit. We certainly look forward to seeing you again next year. This could finally be the year for the Cubs! More 

Fair Haven NJ
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hyatt is located in the Riverview Centre shopping area in Mesa. It's very spread out, so if you think, as I did, that you can park and then walk from the hotel, you can't. However, within a short drive are lots of stores and restaurants. The hotel itself is very pretty, clean and well-kept. The staff knock themselves out... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear dotsomeis, Thank you for reviewing our property. I am VERY happy to hear that you were pleased with our service! I hope the weather in New Jersey has finally thawed. :) More 

Bend, Oregon
Top Contributor
112 reviews 112 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

We stayed here with lots of family for a memorial service in the area. It was located to lots of restaurants and shops. The rooms were comfy and nice sized. Even the pull put bed was comfy. The pool was great as well as the food. The included breakfast had lots of options and the service during breakfast was above... More 

Was this review helpful? Yes 1
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear bendreview, Thank you for taking time to review our property. It is sad that your visit occured under sad circumstances and it is my hope that you can return to Mesa for a little fun next time. I have been to Bend (Sisters) Oregon and it was wonderful! Please take care and we will look forward to next time. More 

2 reviews
5 of 5 stars Reviewed February 15, 2015

We were travelling to Mesa for 6 days to visit my parents who spend the winter there (we've never been to the Phoenix area). No room to stay with them as they are in a retirement village in a park model, so we needed to find somewhere to stay. My dad had suggested several hotels near their area but, after... More 

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jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear, jml0987 Thank you for your review and very kind words. I am happy that our team provided you with a great stay. We do try very hard to make our guests feel welcomed and comfortable, and it is good to know that you got a chance to "thaw out" from the cold! We look forward to your next visit! More 

Ocala FL
Top Contributor
67 reviews 67 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed in Mesa AZ for two weeks. We are regulars at Hyatt properties so have pretty high expectations. We were a little disappointed - the hotel was fine, but the staff were just not that great. Of course, the Orlando airport north Hyatt and Sarasota Hyatt have set the bar very high! For example, after being at the hotel... More 

Was this review helpful? Yes 2
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Haydenbarb, Thank you for your review of our property. When we get feedback such as yours, we take it it heart. It is dissappointing that your experience did not reflect the way we feel about our guests. It is our standard of course to say good morning, but even more importantly, to mean it. We do have a couple... More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

We stayed at the Hyatt Place for two weeks and experienced the friendliest service. If you are looking for a hotel in the Mesa area this one is a must. It is near shopping, movies and restaurants. It is convenient to all the Phoenix attractions. We enjoyed the convenience of the buffet breakfast. The only problem we had was the... More 

Was this review helpful? Yes 2
jrbersch, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Dear Ms hfthomas, It was such a pleasure to chat with you and your husband. Thank you for chhsing us again this year for your vacation plans. I am so pleased that you enjoyed your stay and we look forward to seeing you again soon! Take care and stay warm! More 

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