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Westgate Painted Mountain Country Club

6302 E. McKellips Road, Mesa, AZ 85215
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Westgate Painted Mountain Country Club
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Ranked #17 of 57 Hotels in Mesa
A recent review
3 of 5 stars reviewed 4 days ago
jrobigolf Jacksonville, Florida
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The resort has many of the standard amenities such as pool, tennis, shuffleboard, etc which are in good shape. Of course the pool temp in summer is not going to be cool and refreshing, but that's Arizona in summer! The room (234A) was spacious and comfortable but carpet was badly soiled. Although it was mentioned in the RCI info that... More 

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Allen Park, Michigan
4 of 5 stars Reviewed 1 week ago NEW

I am an owner at Westgate Painted Mountain. Overall, my experiences for the last several years have been favorable. Resort staff (reception, maintenance, custodial, etc.) have been helpful. The Mesa/Phoenix area offers much to do. In the Mesa area, I appreciate the Broadway Palms Theatre (great shows with dinner and talented actors), the local botanical gardens, Frank Lloyd Wright's Taliesin... More 

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Houston, Texas
5 of 5 stars Reviewed 1 week ago

Very nice facility, more than you would expect for the cost. Very available during the off season. Very clean and appointed. While the front desk personal, at check in, could be more prepared and professional I found the housekeeping staff to be very friendly doing a very good job. Unlike several recent reviews, my service was very good and the... More 

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Virginia Beach, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Arrived at night and checked in with wife and daughter. Met our son and his fiancé from Colorado who were already there. We had booked a two bedroom and two bath suite. The night clerk was very nice in checking us in. A little "chatty" but nice. At first we opened up room and it was a king bed with... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you so much for sharing you experience with us. We are so glad to hear that you were able to have a great stay with us. We love that you experienced friendly and helpful service from our resort staff. It is also pleasing to know that your 2 bedroom accommodations were comfortable and to your liking. We make every... More 

Cincinnati, Ohio
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Bottom line..was told one thing...they did another...sent letter to "upper management"....no response.....forwarded letter with another letter directly to CEO and president and SURPRISE!!!! No response.....If u stay here and have an issue good luck trying to get something accomplished!!!!

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you so much for your feedback. We regret to hear that you were dealt with issues during your stay. We are always looking for ways to improve. Usually, our resort management is able to assist in any issues you may have experienced while staying with us. Please accept our apologies regarding you stay. We would love to hear about... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015 via mobile

If I could give negative stars I would! Little dead and live bugs on the counters. Bathroom floors were not clean and my bare feet were dirty from the carpet (checked in late the first night and didn't notice these things till the next day). Told the front desk of all my issues and was told they would be addressed... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you for sharing your experience with us. We apologize for the issues you experienced and for any inconvenience they may have caused. As a timeshare resort our housekeeping schedule does run a little differently however there is no excuse for the delays you experienced. Cleanliness is a priority, and this was not done to our standard. Our housekeeping team... More 

Seattle, Washington
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 28, 2015

I was skeptical after reading the reviews, but thought I would try it out. The reviews are TRUE. The location isn't that bad, but the rooms are very outdated and not clean. The fitness center is in the basement in a small area with no windows. The pool is nice, but that was about it. It's too bad, because the... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you for your comments on Trip Advisor. We regret to see that your stay at our Westgate Painted Mountains Resort was not up to your expectations. We are so sorry that you experienced these issues with cleanliness of your room. Our housekeeping team is there to ensure that each room is spotless and ready for our guest’s arrival. However,... More 

Minneapolis, Minnesota
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 18, 2015

Forget the peeling wallpaper or moldy bathtub, my biggest gripe that will prevent me from ever booking here again was the paper-thin walls and loud housekeeping staff that woke me up at 7:30am on a Saturday. At 7:30am, the housekeepers (which apparently it takes two to clean the units), were shouting to one another, clanking around cabinet doors and kitchen... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you so much for your input. We are sorry to hear that your visit with us was not as enjoyable as you wanted. We want to thank you for letting us know about your issue as we take all of our guests’ comments into consideration. Please accept our apologies regarding your concerns during your stay as we are always... More 

New Britain, Connecticut
1 review
5 of 5 stars Reviewed May 17, 2015

There were 4 of us which consisted of myself, my boyfriend, his adult son and a friend of ours. We were going to explore the desert mountains and just wanted a place to lay our heads at night. I personally tend to like the finer things, but being with 3 guys, I was willing to 'rough it' at a fairly... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you for sharing your experience of our Westgate Painted Mountains Resort. We are so happy to hear that you stay exceeded your expectations. It’s so great that you were able to enjoy our outdoor amenities and other attractions nearby to us! We are conveniently located close to shopping and dining, making it a great spot when visiting. We are... More 

Tampa, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2015

Let me lead with the positives. We were in Mesa to watch my niece compete at Longbow Golf Club. The course was less than two miles from the hotel - perfect. We were able to check in early and check in was smooth. The beds were comfortable as was the living room furniture. Staff was friendly and tried to be... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Painted Mountain Country Club, responded to this review

Thank you for your review. We regret to hear that your accommodations were not as enjoyable as we would like for them to be for you. We are glad to see, though, that we resort staff made efforts to make your stay more comfortable for you by addressing your concerns. Please accept our apologies regarding Wi-Fi. We are proud to... More 

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