The Hotel was ranked as a 5 star but in my opinion 4star is absolutely enough . When you read site of the hotel you find an imagination which is far from something you see there.The equipments are old like TV, Phone. The rooms door are locked with a big key with a huge key holder( instead of a card). More

Originally booked Hotel Cataratas because we could not get a reservation at the Sheraton during busy time. This hotel is extremely worn, in the rooms and hotel itself and is 28 km from the actual falls. Because it is close to the Easter holiday, one night was $450 per night. Upon arrival, we decided to check for last minute rooms... More

We spent three nights at the hotel. It was acceptable. Rooms were large, beds okay, staff responsive to requests. We needed to change rooms the first day as the air conditioner did not work and the fan was noisy. They promptly moved us two doors down. It was quiet and everything worked to our satisfaction. The grounds are large, with... More

Not à 5 star hotel but 2 star. Everything is old and durft. Fan is broken, umbrella are broken, towels are old and broken. Please do not book this hotel even id. THE service is really top. More

didn't help that we thought we were booking Hotel DAS Cataratas (Orient Express) but in my opinion it's misleading to call your hotel a very similar name as this causes confusion. They claim they have 5* - outrage! I guess this is becuase they tick all the boxes (gym, games room, mini golf, tennis etc.) but in actual fact it's... More

I went to this hotel some weeks ago, and have been upmost dispointed like never before. First of all, I am an experienced traveler, and this is the first time ever I write a negative comment on trip advisor. Also, it was part of a backpacking trip, so I wasn't in a mood to necessarily expect the best service on... More

A beautiful hotel of yesteryears gone back due to bad upkeep. Huge space gud facility but no upgradation. Has become second class due to management. Has potential to regain top position.need to improve service. Overall value for money as low rent More

Old style hotel with spa and swimming pool. Food is ok and breakfast better than describe here by some. Free internet in the hall. Taxis will drive you to town for 20 pesos and 60 pesos to falls. Air cond noisy but working ,,,,really noisy. More

I echo the bulk of the results below. It probably was a good hotel and in some ways it still is. The 5stars it awards itself are a joke by European standards. I reckon it would take a 3. Staff were helpful and pleasant from the pool to the room to reception. It just needs a bit of money spent... More