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Iguazu Grand Resort, Spa & Casino

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Ruta Nacional Nro. 12 Km 1640, Puerto Iguazu 3370, Argentina
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Iguazu Grand Resort, Spa & Casino
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541 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

From the outside the first feature you see is the casino and the hotel seems an annex. In reality the hotel is quite large with big a well kept park with a beautiful system of pools in the center. It has a nice gym, a nice spa and a large indoor heated pool which was really great for my kids... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stay at the Iguazu Grand Resort and Spa in Argentina for one night and had a truely enjoyable experience. Hotel is close to the border with Brazil which took all of 5 minutes to cross. It has large grounds and many pools. We really enjoyed the free heated pool, spa and hot and dry sauna's. Staff at reception were... More 

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Panama City, Panama
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 22, 2015

It's one of the best hotels in a very touristic place, however facilities are definitely many years old. For sure it was a very luxurious places back in the days.Some areas and rooms are getting upgrades but it will take time. Service is very good, especially in the restaurants and bars. Food quality is average though. The rooms are spacious... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 11, 2015

My husband and I visited the Iguazu Grand Hotel in April 2015. We stayed for two nights, as we wanted to see the Iguazu Falls. On arrival, reception staff were friendly and advised of the hotel facilities, including a tour agent through which we could book our trip. We had planned to take them up on this service, but found... More 

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GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing your experience at Iguazú Grand Resort. Your opinion is very important for us, since it’s the best evaluation of our job. We are deeply sorry to hear that your stay wasn’t up to your expectations. Our team works under the most demanding quality standars in order to offer an efficient, warm and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

I spent 2 nights at Iguazu Grand Resort and the service was outstanding! They were extremely helpful, friendly and the rooms were large, great beds and nice amenities! I just moved to the Brazilian side Wish Resort and wish I was back at Iguazu Grand.

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort We are delighted to know that you had a pleasant stay and that our location allowed you to enjoy your stay surrounded by the jungle. Our main objective is to exceed our guest’s expectations, and your comments is the best evaluation... More 

Houston, Texas
Top Contributor
64 reviews 64 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 22, 2015

Staff was awesome and extremely helpful, location was perfect, beds were comfortable, shower was great, breakfast excellent. I would definitely recommend!!! Plus it is VERY close to the Brazil border, and the casino makes it all the more fun...

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, On behalf of our team, I would like to thank your remarks regarding your stay at Iguazú Grand Resort. We are grateful by your observations since they are the best evaluation of our job Our main objective, to exceed our guest’s expectations and create a memorable stay, your opinion encourages us to keep on working toward excellence. It... More 

NYC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

The place, the service, the way we were treated... all excellent. The people in charged of making our life better, did just that. The rooms are big and cofy. we were a partyu of 10 in 4 rooms. Lots of fun!

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Marcelo, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort. We are delighted to know that you had a pleasant stay and that our location allowed you to enjoy the spectacular view surrounded by the jungle. Our main objective is to exceed our guest’s expectations, and your comments is the best... More 

Newcastle, NSW, Australia
Top Contributor
89 reviews 89 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed at the resort for a little luxury after a 22 hour bus ride, and it was perfect for what we were after. The grounds are large and the multi level pool is great- though the service from the pool bar lacked a little. Wifi was free and good, and the dinner staff in the restaurant outstanding - a... More 

Was this review helpful? Yes
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort We are delighted to know that you had a pleasant stay and that our location allowed you to enjoy your stay surrounded by the jungle. Our main objective is to exceed our guest’s expectations, and your comments is the best evaluation... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

This hotel is an absolute rubbish! I dont understand how 5 stars has been crowned on it! They have no sense of a 5 star service! We are on our honeymoon and specifically asked the hotel for a special setup and they have ironically gave a small bottle of cheap champaign! The suite is small although its an executive one!... More 

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GuestserviceGrand1, Gerente at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Mr. Bashar, Thank you very much for shearing your experience with the Trip Advisor’s member. Please apologize the delay in answering. We have been working with the team of the involved areas in order to give a reply of each point. Firstly I would like to let you know that we are deeply sorry by knowing that you did... More 

Lakewood, Colorado
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed March 29, 2015

Room was large and clean. Cleaning staff did a great job with keeping up on the room. The breakfast was okay I would suggest they change it up from day to day. We debated staying here or the Sheraton which is right in the park. We made the right choice because otherwise you have to eat only in the park... More 

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, On behalf of our team, I would like to thank your remarks regarding your stay at Buenos Aires Grand Resort. Our main objective, to exceed our guest’s expectations and create a memorable stay, your opinion encourages us to keep on working toward excellence. It has been a pleasure to count you among our distinguished guests, and we look... More 

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