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Iguazu Grand Resort, Spa & Casino

Travelers' Choice award winner
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Ruta Nacional Nro. 12 Km 1640, Puerto Iguazu 3370, Argentina
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Iguazu Grand Resort, Spa & Casino
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Iguazu Grand Resort, Spa & Casino
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566 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's hard to beat the Sheraton for location since it is located inside the national park but this hotel is simply a category above it. After spending three nights here before moving on to the Sheraton i know what I am talking about . Excellence from start to finish, great staff, great amenities, free internet, complimentary newspaper, the Sheraton looks... More 

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Langhorne, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is great for both business and family trips It has good restaurants, pool, fitness center and the wifi works well You will need a car to go in and out or you can catch a bus to the town (5 minutes away)

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Hong Kong, China
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The reception greeting in my mother tongue was promising. And then it went down and down: - dirty water: a yellow to brown color water from every tap in the bathroom... 2 sinks and the bathtub; Before writing this, I saw the review of another person on this website who complained earlier about the same issue to which the management... More 

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GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for sharing you experience with the Trip Advisor members. We are extremely sorry by knowing that you did not have a pleasant stay. We are committed to excellence and our team works under high quality standards, in order to create memorable stays and exceed our Guests’ expectations. This is the reason why we much... More 

Milan
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 24, 2015

From the outside the first feature you see is the casino and the hotel seems an annex. In reality the hotel is quite large with big a well kept park with a beautiful system of pools in the center. It has a nice gym, a nice spa and a large indoor heated pool which was really great for my kids... More 

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GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort, Our main objective, to exceed our guest’s expectations and create a memorable stay, your opinion encourages us to keep on working toward excellence We are pleased to know that you had a pleasant stay and that you enjoyed a nice experience... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stay at the Iguazu Grand Resort and Spa in Argentina for one night and had a truely enjoyable experience. Hotel is close to the border with Brazil which took all of 5 minutes to cross. It has large grounds and many pools. We really enjoyed the free heated pool, spa and hot and dry sauna's. Staff at reception were... More 

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GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Ryan, Thank you very much for sharing with the Trip Avisor’s visitors your experience at Iguazú Grand Resort. We are delighted to know that you had a pleasant stay, and that you were able to relax at Spa del Paraiso. Our main objective is to exceed our guest’s expectations, and your comments is the best evaluation of our labor... More 

Panama City, Panama
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 22, 2015

It's one of the best hotels in a very touristic place, however facilities are definitely many years old. For sure it was a very luxurious places back in the days.Some areas and rooms are getting upgrades but it will take time. Service is very good, especially in the restaurants and bars. Food quality is average though. The rooms are spacious... More 

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London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 11, 2015

My husband and I visited the Iguazu Grand Hotel in April 2015. We stayed for two nights, as we wanted to see the Iguazu Falls. On arrival, reception staff were friendly and advised of the hotel facilities, including a tour agent through which we could book our trip. We had planned to take them up on this service, but found... More 

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GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing your experience at Iguazú Grand Resort. Your opinion is very important for us, since it’s the best evaluation of our job. We are deeply sorry to hear that your stay wasn’t up to your expectations. Our team works under the most demanding quality standars in order to offer an efficient, warm and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

I spent 2 nights at Iguazu Grand Resort and the service was outstanding! They were extremely helpful, friendly and the rooms were large, great beds and nice amenities! I just moved to the Brazilian side Wish Resort and wish I was back at Iguazu Grand.

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort We are delighted to know that you had a pleasant stay and that our location allowed you to enjoy your stay surrounded by the jungle. Our main objective is to exceed our guest’s expectations, and your comments is the best evaluation... More 

Houston, Texas
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 22, 2015

Staff was awesome and extremely helpful, location was perfect, beds were comfortable, shower was great, breakfast excellent. I would definitely recommend!!! Plus it is VERY close to the Brazil border, and the casino makes it all the more fun...

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Guest, On behalf of our team, I would like to thank your remarks regarding your stay at Iguazú Grand Resort. We are grateful by your observations since they are the best evaluation of our job Our main objective, to exceed our guest’s expectations and create a memorable stay, your opinion encourages us to keep on working toward excellence. It... More 

NYC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

The place, the service, the way we were treated... all excellent. The people in charged of making our life better, did just that. The rooms are big and cofy. we were a partyu of 10 in 4 rooms. Lots of fun!

Was this review helpful? Yes 1
GuestserviceGrand1, Guest Service at Iguazu Grand Resort, Spa & Casino, responded to this review

Dear Marcelo, Thank you very much for shearing with the Trip Avisor’s visitors your stay at Iguazú Grand Resort. We are delighted to know that you had a pleasant stay and that our location allowed you to enjoy the spectacular view surrounded by the jungle. Our main objective is to exceed our guest’s expectations, and your comments is the best... More 

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