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Gran Hotel Tourbillon

4.0 of 5 RUTA 12 KM 4,5, Puerto Iguazu 3370, Argentina
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Gran Hotel Tourbillon
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167 reviews from our community

Traveler rating
    58
    68
    21
    13
    7
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43
81
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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São Miguel do Oeste
Top Contributor
194 reviews 194 reviews
66 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 15, 2014

Despite some bad reviews I read about the hotel I decided do try it. The hotel is pretty new (almost 5years) and is decorated and painted with local colors and motifs, that give a nice impression. It has a big green area and nice pool area. The rooms are spacious, clean, but the bed could be a little bit better!... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

The rooms at Hotel Tourbillon really need a bit more attention and maintenance. Our room had a few issues - broken hair dryer, wet carpet. The breakfast was nice -warm pastries and the massage was good. All in all I would say the hotel is just okay, it was booked by our travel agent as a package but I wouldn't... More

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Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 11, 2014

Tourbillon Hotel is a little outside the town, and I loved the jungle feeling there. The rooms are nice (big and comfortable), bathrooms could be a little nicer (soap in the shower, which was used already?). The bedding seemed a little dirty at first, but at a closer look there were stains which seemed to live through washing process. So... More

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Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 18, 2014

Upon arrival, discovered multiple deficiencies. Mold all over room wall and same in the next room. No internet service even though it was part of the deal and essential for us due to business issues. But worst of all was the completely indifferent staff. We finally decided at about 7 pm that this was just unacceptable. The desk clerk refused... More

Was this review helpful? Yes 3
U.S.
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 1, 2012

Rating: I expected a higher quality hotel after reading the other reviews, but this is definitely no more than a 3-star (I believe it's rated a 4-star by whatever local rating service is used). Staffing: during my 2-day visit the staff was excellent...from the front desk, to the restaurant lunch service staff, to room service, all seemed genuinely helpful. Cons:... More

Was this review helpful? Yes 3
Brisbane, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 30, 2012

During our five weeks' holiday in Argentina, Uruguay and Chile which involved stays in 9 different hotels, this hotel was our only disappointment - not because of the room standard, cleanliness and facilities, but because of the failure of the staff to display any interest in providing adequate service to guests. It would be a shame if management does not... More

Was this review helpful? Yes 3
Blackburn, United Kingdom
Top Contributor
54 reviews 54 reviews
18 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed April 29, 2012

A lovely modern hotel situated on the main road between Puerto Iguazu and Iguazu Falls. Lovely, clean modern bedrooms with bright modern furnishings, Bathroom and toilet were separate which is good. Breakfast buffet was very nice with plenty of fresh fruit & pastries. Evening meal is also a buffet or a la carte, but I got the impression they prefer... More

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Worcester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 23, 2012

One of 12 hotels in which we stayed during our holiday in Argentina and Uruguay. The hotel is modern, clean and well situated with a nice pool area. But the staff/management spoilt the stay. After 12 hours of travel to get there (no problems) we registered and were almost propelled to the tour desk to book tours. All we wanted... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2012 via mobile

We stayed in the hotel for four days. We arrive at late hour we were welcome by the resorption desk clerk which arrange the rooms profetional and polite. The rooms were very clean and arrange nice. The breakfast is generous with variety of good things also very clean and excelent service I would recommend this great place to my friend... More

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Toluca, Mexico
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2012

The hotel is great, nice bedrooms (each with its own terrase) and facilities, and the personnel is very warm and helpful. There is a pool and a Jacuzzi outdoors, which is great to relax after the tour to the waterfalls, there you will be able to see the sunset, so it is lovely!! The breakfast is also great hot dishes... More

Was this review helpful? Yes 1
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Additional Information about Gran Hotel Tourbillon

Address: RUTA 12 KM 4,5, Puerto Iguazu 3370, Argentina
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Tourbillon 4*
Number of rooms: 28
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