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Amerian Portal del Iguazu

4.0 of 5 Av Tres Fronteras 780 y Av Eduardo Arrabal, Puerto Iguazu 3370, Argentina
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Certificate of Excellence 2014
Amerian Portal del Iguazu
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Amerian Portal del Iguazu
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690 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skanor, Sweden
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for two nights late December 2014. We visited the falls, first from the Argentinian side than from the Brazilian side. Nice, airy hotel with a very nice pool area and a good restaurant, located five minutes walk from the "river crossing" where the three countries meet. The acoustics in the hotel could be better. The... More 

Was this review helpful? Yes 1
Comercial I, Director de Relaciones con Clientes at Amerian Portal del Iguazu, responded to this review

Dear Guest, A pleasure to read your words! Thank you so much for your recommendation on Trip Advisor, we really appreciate it. Our structure, It's so beautiful and cozy, but we agree that the noises travel easily (it's something that we must solve soon). We would like to welcome you back in a really close future. Best regards from all... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

stayed on Dec 6th 7th, Nice Hotel friendly staff, brek. din. okay. room okay with view over to Brazil. Unfortunately first night no sleep at all due to party on down stairs to 3.30am then noise of the clear down must had 2-3 hr sleep was same again 2 night but was to tired to care. The pool area is... More 

Was this review helpful? Yes
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Peter, Greetings from Iguazú. Thank you for sharing your experience with us. On behalf of Amérian Portal del Iguazú I would like to apologise for the misunderstanding on your pick up time. For any further assistance you may need, do not hesitate in e-mail me: marketingiguazu@amerian.com Best regards, Cecilia Borja Suescun Marketing Supervisor More 

Orinda, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a terrific hotel; a real resort place that is both very modern and very welcoming. OUr room was large and all was clean; bathroom was very modern. We were thrilled. We visited in their spring (November) and our tour group loved lolling in and around the outdoor pool in the warm afternoon sunshine after a day of sightseeing.... More 

Was this review helpful? Yes
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Greetings from Iguazú! And thank you so much for your kind words. It's been such an honor to host you. We are so glad to know that you enjoyed our food, location and services. We really would like to welcome back you in a close future! Best regards and happy new year! More 

Isle of Man
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We only stayed one night at this hotel whilst visiting the falls. It wasn't a good experience. First the arranged airport transfer didn't pick us up, we called the hotel and they hadn't arranged it (despite confirming by email) they didn't apologise and we made our own way to the hotel. This cost us valuable time to visit the Brazil... More 

Was this review helpful? Yes
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Greetings from Iguazú! And thank you for sharing your experience through Trip Advisor. We would like to apologise for all the inconveniences, and clear up some points: - When we extended you the voucher for the Dinner free of charge, our waiter must get the formal sign from all the guests, (independent if the charges will be paid... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2014

Very pleasnt hotel with pots of ammenities. The pool is very nice, staff friendly. We ate one night in the restuarnat and it was fine = steak and fish were godd but not great. The views from the top of the hotel give you perfect sight lines on the three corners (Argentina, Brazil and Paraguay). Its a 15 minute walk... More 

Was this review helpful? Yes 1
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Brian, Greetings from Iguazú! Thank you so much for sharing your experience with us here, in Trip Advisor web site. It´s been a pleasure for us to host you and we really would like to welcome back you in a close future. For any further suggestion, do not hesitate in email me: marketingiguazu@amerian.com Best regards! Cecilia Marketing Supervisor More 

St Maarten-St Martin
1 review
4 of 5 stars Reviewed November 20, 2014

Enjoyed this place! Thought it would be the least impressive stop I would make on my trip but I was wrong. The service was wonderful and the food at the restaurant was the best I had on the entire trip. To top it off, the view of the landmarks is amazing, especially from the pool or at sunset from the... More 

Was this review helpful? Yes
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Greetings from Iguazú! It's been a pleasure for us to welcome you, and now to read your kind comment. Thank you for sharing your experience with us here, in Trip Advisor. We are so proud to know that you enjoyed our outstanding views, our services and specially that we are a memorable part of your trip. We hope... More 

Top Contributor
54 reviews 54 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 11, 2014

Hotel is clean; Reception staff is friendly and can speak English. Service in the Restaurants is ridiculous – Waiter staff is unwilling to serve their clients. General Manager of the hotel is unable to speak English and unable to change the situation. Food quality is lousy. I am spending most of my life time in hotels since 30 years –... More 

Was this review helpful? Yes 1
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Thanks for taking the time to share your experience through Trip Advisor. We regret that we were not enough to your expectations. We understand that there was a delay in food service, and immediately we were ready to solve it. Have a nice return to your home. Best regards and at your disposal for any further query. Cecilia... More 

birmingham
Top Contributor
107 reviews 107 reviews
50 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed September 24, 2014

Pluses: Location at joining point of 3 countries ( view from top of hotel is better than the monument 100 mtrs away) , pool looks very nice, public areas attractive, restaurant very nice good service, not cheap by Argentinian standards but nothing much else nearby. Town centre 15 mins walk away but having driven through didnt look worth going to... More 

Was this review helpful? Yes 4
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Thank you for sharing your experience with us in Trip Advisor. We highly appreciate your words, we are glad to know that you enjoyed our magnificent view. And we need this kind of reports to keep on working, to know exactly what our guests feels here, to get better in a close future. We are at your disposal!... More 

Toronto
Top Contributor
111 reviews 111 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed September 22, 2014

Building is open concept and looks great but noise travels up the openness from the bar. Rooms were dirty, mould by the sink and bathtub. Blood or chocolate on sheer drapes by balcony. Place is dated and showing it's age. Hot tub was warm and water milky. Pool also was murky and I didn't notice any chemicals, had a sore... More 

Was this review helpful? Yes 3
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Greetings from Iguazú! And thank you for all the details. We regret that we had not lived up to your expectations. Your comment will be sent to our Manager to verify the best solution. For any further query, I'm at your disposal. Best regards, Cecilia Borja Suescun Marketing Supervisor More 

Elkton, Maryland
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 10, 2014

Beautiful views of the tri country border and two rivers. Food was great if local dishes ordered, american style not so much. Few English speaking staff but all were helpful and extremely friendly. Would stay again, however bar is extremely limited in selection (but also very cheap!!)

Was this review helpful? Yes
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear guest, greetings from Iguazu! And thank you so much for your kind words. We are so proud to know that you enjoyed your stay with us. And we definetely would like to welcome back you in a close future! Best regards. More 

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Additional Information about Amerian Portal del Iguazu

Address: Av Tres Fronteras 780 y Av Eduardo Arrabal, Puerto Iguazu 3370, Argentina
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amerian Portal del Iguazu 4*
Number of rooms: 102
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Also Known As:
Amerian Portal Del Iguazu Hotel Puerto Iguazu
Hotel Style:
#2 Spa Hotel in Puerto Iguazu
#3 Luxury Hotel in Puerto Iguazu
#4 Business Hotel in Puerto Iguazu
#6 Family Hotel in Puerto Iguazu
#7 Romantic Hotel in Puerto Iguazu

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