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Hotel Mendoza

Av Espana 1210, Mendoza CP 5500, Argentina
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Hotel Mendoza
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Ranked #50 of 90 Hotels in Mendoza
A recent review
3 of 5 stars Reviewed February 21, 2015
bwphd Chapala, Mexico
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196 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chapala, Mexico
Top Contributor
188 reviews 188 reviews
64 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed February 21, 2015

After reading the Tripadvisors reviews, we decided to pay the extra 120 pesos for an upgraded room. Our inlaws did the same thing so we could compare a bit. When we reserved we were told that that high floors are smoking rooms but that we could probably get into the 5th or 6th floor. When we arrived there was one... More 

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review
Google Translation

Muchas gracias por sus comentarios, la minipiscina efectivamenete es pequeña solo para refrescarse con el fuerte calor de Mendoza en... More 

New Delhi
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 13, 2015

We reached this hotel in the middle of the night, exhausted after our climb of Cerro Aconcagua and right from the beginning everything went wrong. The rooms were too small and my toilet shower broke and the wc flush wouldn't stop flowing, the room smelled of smoke. My friend's room AC would not work. And when we informed the reception,... More 

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review

Dear Sir: Many thanks for for taking your time and write your review that helps us to improve our service. We apologize for the inconveniences in your room. We will work in order to solve the room issue for future guest stays. Kind regards. More 

Palm Coast, Florida
Top Contributor
52 reviews 52 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2015

The location was great. They have private parking across the street that is gated. Nice breakfast in the morning. Friendly staff but did not speak English and did not have answers to some questions we asked but they tried. They did give us a wine map that helped us get started but could have a little more material on hand... More 

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review

Dear Guest: Many Thanks for your comments and for having chosen Mendoza Hotel for your stay. We are glad to hear that you enjoy your stay, despite of the fact that unfortunatelly you did not have the chance to meet our English speaker staff. We look forward to welcoming in our hotel in a near future. Kind regards More 

Hertfordshire
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 12, 2014

The hotel is actually quite nice, but they messed up on booking us on a tour. They said they would do it and when we got up early awaiting the pick-up nobody came and it turns out the girls at the desk simply forgot. They were not even aplogetic about it. They also forgot to wake us up in the... More 

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Edmonton, Canada
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 26, 2014

I stayed at this hotel for 3 nights in November 2014. When I initially walked into my room on the first floor, I was nearly knocked over by the sewer smell. I had half a mind to trot on down to the front desk and ask to be moved to another room, but it was late evening and I was... More 

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review
Google Translation

Lamentamos mucho que tuviera mal olor, y le agradecemos mucho su opinion para poder mejorar. Es muy importante para nosotros... More 

Orange County, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2014

Stayed nov 12-14. Started with the awful check in by a brunette receptionist, very bad attitude and not helpful at all. We booked a single double bed instead got 2 twins, wouldn't let us switch rooms. The odd smell a previous reviewer said is actually the sewer. I had to cover shower/floor drainage with a towel to stop the smell.... More 

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review
Google Translation

Buenos dias, lamentamos mucho no le gustara nuestro Hotel, realmnete todo el personal se esmera para dar lo mejor. Hay... More 

Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 19, 2014

The room we got was so small that we had to open our luggage on the bed. There was no room on the floor to leave the luggage open. But the room was ok. On the other hand the bathroom was disgusting. So dirty that we asked the day manager to call the cleaning lady to re-clean it 3 times.... More 

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Israel
Top Contributor
127 reviews 127 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 21, 2014

Central, clean. Gym on the top floor, open @11:00. Should already been renovated, but still functional and with good price per night. I wouldn't return, but my friend eould, so it's really a matter of taste.

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review
Google Translation

Gracias por tomarse el tiempo de escribir su opinion, esperamos, pueda viajar pronto con su amigo y nos de una... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2014

Great location, service was very good. Breakfast was tasty and on roof with view. Price very reasonable for clean and good sized rooms. We left bags for storage while we went on a trek, no problems. Would choose this hotel again.

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review
Google Translation

Muchas gracias por su comentarios y por elegirnos. Son muy valiosas sus opiniones para seguir creciendo. Lo esperamos en su... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed January 24, 2014

In city centre, close to places of interest. Staff attentive to guests' needs, and helpful with local information. Good breakfast on top floor of hotel. Upgrading of pool/spa in process during our visit--management apologised for the temporary lack of this facility.

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HotelMendoza, Gerente at Hotel Mendoza, responded to this review

Dear Guest: Many thanks for taking your time on giving your feedback agout your stay at our hotel. Our instalations are ready now, so we look forward to welcoming in our hotel in a near future. Kind regards More 

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