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InterContinental Mendoza

#15 of 90 Hotels in Mendoza
Certificate of Excellence
4.5 of 5
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Blvd. Perez Cuesta esq Acceso Este Lateral Norte, Mendoza, Argentina
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InterContinental Mendoza
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Ranked #15 of 90 Hotels in Mendoza
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Silviabedro Buenos Aires, Argentina
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984 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Its a great place, beautifull, excelent service. A first class hotel. A nice shopping in front of the hotel. A great spa with a beautifull swimming pool. Very kind pepple. The room is very big and confortable

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Silviabedro: It is a pleasure to contact you for thank you about your comments about you staying with us in Mendoza. Those are very important for us, helping us to evaluate the quality of the offered services. Our privileged location, in front of Mendoza Plaza Shopping Mall, allows you to reach the main points of our city in minutes,... More 

Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I spent 2 nights at InterContinental Mendoza for a business meeting. I do have to say that the hotel has a cozy and modern atmosphere. In addition to that the Hotel offers very good meeting facilities and a very tasteful gastonomy. Besides that I would like to stress the amazing staff that they have. Everybody is always ready and happy... More 

Was this review helpful? Yes 1
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear ReCuryFaarha, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you've had a wonderful stay. Let me inform you that all our room are spacious, whit excellent lighting natural and beautiful view to the City or the Cordillera de Los Andres. All have TV 32’ HD,... More 

Province of Cordoba, Argentina
1 review
3 of 5 stars Reviewed March 16, 2015

There isn´t swiming pool, and nobody told me previously when I did the reservation. In my opinion this was a serious mistake. the option to go to another place 15 minutes apart, for me was a bad option rest of the service was excellent...

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Luis A, Greetings from InterContinental Mendoza! We really appreciate your time you took to share your comments since they mean a lot to our hotel and they help us improve our service in order to guarantee your stay and offer memorable experiences. We apologize for the inconvenient that you experienced during your stay with us. Let me inform you... More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

My first time in Mendoza and I discovered a first class hotel, the staff I encountered were friendly and very helpful. A nice shopping centre is next door, ideal for a walk around if the weather is bad.

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Carterxwines, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you've had a wonderful stay. We have an excellent staff, which provides the best service that each of our visitors deserve. As for tourist advices, we have a highly qualified Concierge, who can provide you with... More 

Vancouver, Canada
Top Contributor
196 reviews 196 reviews
157 hotel reviews
110 helpful votes 110 helpful votes
1 of 5 stars Reviewed February 19, 2015

If how your staff operates is an imitation of management then there is either no management at the hotel or ?????? The four reception staff were so busy staring at their computers when we walked in that I was beginning to feel bad about having to disturb someone in order to check in. I am pretty sure that each one... More 

Was this review helpful? Yes 2
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear CDNTRAVELLERS2, Greetings from InterContinental Mendoza! We really appreciate the time you took to share your comments since they mean a lot to our hotel and they help us improve our service in order to guarantee your stay and offer memorable experiences. We apologize for the inconvenient that you experienced during your stay with us. Regarding the service in the... More 

Campinas, SP
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 11, 2015

The room was very nice and very very clean, which is what I always look for when traveling - nice size, clean and organized bathroom, ideal sized tub. It is in front of a mall, so eating shouldn't be a problem and it is an easy trip away to downtown Mendoza. We took the bus (public transportation) because we like... More 

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear LaisFacion, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through IHG Guest Review. We are very pleased to know you've had a wonderful stay. Let me inform you that all our room are spacious, whit excellent lighting natural and beautiful view to the City or the Cordillera de Los Andres. All have TV... More 

1 review
5 of 5 stars Reviewed January 25, 2015

My wife and I were in this hotel for our holidays. We had an excellent stay. The staff was helpful and friendly, rooms were incredible and Everything was ok. We will recommend this hotel to our friends. Thanks for all.

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Walter Fabian D, Greetings from InterContinental Mendoza!! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you have had a wonderful stay. We really appreciate your positive comments regarding the Service and the Staff. Let me informer you that we have an excellent Staff, wich may provide the best Service... More 

Lower Keys, Florida
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 12, 2015

When making a reservation through pictures from tripadvisor you never know what you're going to get till you get there, I was pleasantly overwhelmed when I arrived at the Intercontinental. All of the Desk clerks Gonzalo,Bruno and Antonio were helpful and friendly and Leonardo the Bellman was extremely informative and professional, they all were pleased to speak English!! Room service... More 

Was this review helpful? Yes 1
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Clara Dara, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you have had a wonderful stay. Let me inform you that we have an excellent staff, which provides the best service that each of our visitors deserve. As for tourist advices, we have a highly... More 

1 review
3 of 5 stars Reviewed January 9, 2015

You can see that it`s in the will off the staff to be friendly but they little insecure. These feeling and some little annoying protocols make them look unkind, wich interfer in triying to relax. Example: me and my gilrfriend came separetely to the hotel. I get there first and check in, letting them know that my girlfirend will come... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Gustavo S, Greetings from InterContinental Mendoza! We really appreciate the time you took to share your comments since they mean a lot to our hotel and they help us improve our service in order to guarantee your stay and offer memorable experiences. We apologize for the inconvenients that you experienced during your stay with us. We regret that the... More 

Hawaii
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

My wife and I were here for our honeymoon and had an incredible time. The staff was friendly and professional. From the start we were greeted warmly by German and he provided excellent recommendations that we utilized throughout our stay. Our suite was well equipped and a perfect retreat after a day of tours. The property is in excellent condition... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear focused808, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you’ve chosen us for your Honeymoon and you’ve had a wonderfull stay with us!!!! Let me inform you that our facilities are specially designed so thad our guest can enjoya n extraordinary stay. In addition let... More 

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