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InterContinental Mendoza

#15 of 90 Hotels in Mendoza
Certificate of Excellence
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Blvd. Perez Cuesta esq Acceso Este Lateral Norte, Mendoza, Argentina
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InterContinental Mendoza
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#15 of 90 Hotels in Mendoza
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Carterxwines Houston, Texas
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929 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time in Mendoza and I discovered a first class hotel, the staff I encountered were friendly and very helpful. A nice shopping centre is next door, ideal for a walk around if the weather is bad.

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Carterxwines, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you've had a wonderful stay. We have an excellent staff, which provides the best service that each of our visitors deserve. As for tourist advices, we have a highly qualified Concierge, who can provide you with... More 

Vancouver, Canada
Top Contributor
179 reviews 179 reviews
142 hotel reviews
91 helpful votes 91 helpful votes
1 of 5 stars Reviewed 1 week ago

If how your staff operates is an imitation of management then there is either no management at the hotel or ?????? The four reception staff were so busy staring at their computers when we walked in that I was beginning to feel bad about having to disturb someone in order to check in. I am pretty sure that each one... More 

Was this review helpful? Yes 1
Campinas, SP
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The room was very nice and very very clean, which is what I always look for when traveling - nice size, clean and organized bathroom, ideal sized tub. It is in front of a mall, so eating shouldn't be a problem and it is an easy trip away to downtown Mendoza. We took the bus (public transportation) because we like... More 

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear LaisFacion, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through IHG Guest Review. We are very pleased to know you've had a wonderful stay. Let me inform you that all our room are spacious, whit excellent lighting natural and beautiful view to the City or the Cordillera de Los Andres. All have TV... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

My wife and I were in this hotel for our holidays. We had an excellent stay. The staff was helpful and friendly, rooms were incredible and Everything was ok. We will recommend this hotel to our friends. Thanks for all.

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Walter Fabian D, Greetings from InterContinental Mendoza!! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you have had a wonderful stay. We really appreciate your positive comments regarding the Service and the Staff. Let me informer you that we have an excellent Staff, wich may provide the best Service... More 

Lower Keys, Florida
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 12, 2015

When making a reservation through pictures from tripadvisor you never know what you're going to get till you get there, I was pleasantly overwhelmed when I arrived at the Intercontinental. All of the Desk clerks Gonzalo,Bruno and Antonio were helpful and friendly and Leonardo the Bellman was extremely informative and professional, they all were pleased to speak English!! Room service... More 

Was this review helpful? Yes 1
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Clara Dara, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you have had a wonderful stay. Let me inform you that we have an excellent staff, which provides the best service that each of our visitors deserve. As for tourist advices, we have a highly... More 

1 review
3 of 5 stars Reviewed January 9, 2015

You can see that it`s in the will off the staff to be friendly but they little insecure. These feeling and some little annoying protocols make them look unkind, wich interfer in triying to relax. Example: me and my gilrfriend came separetely to the hotel. I get there first and check in, letting them know that my girlfirend will come... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Gustavo S, Greetings from InterContinental Mendoza! We really appreciate the time you took to share your comments since they mean a lot to our hotel and they help us improve our service in order to guarantee your stay and offer memorable experiences. We apologize for the inconvenients that you experienced during your stay with us. We regret that the... More 

Hawaii
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

My wife and I were here for our honeymoon and had an incredible time. The staff was friendly and professional. From the start we were greeted warmly by German and he provided excellent recommendations that we utilized throughout our stay. Our suite was well equipped and a perfect retreat after a day of tours. The property is in excellent condition... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear focused808, Greetings from InterContinental Mendoza! It is a pleasure for us to receive your comments through TripAdvisor. We are very pleased to know you’ve chosen us for your Honeymoon and you’ve had a wonderfull stay with us!!!! Let me inform you that our facilities are specially designed so thad our guest can enjoya n extraordinary stay. In addition let... More 

Buenos Aires, Argentina
1 review
3 of 5 stars Reviewed November 25, 2014

Almost everything was OK, except that employees were not friendly at all: I booked 5 rooms online and gave credit card information, I rceived a message saying they will charge the romos anytime before arrival date. When we checked in did not receive any information about payment so I assumed it was cancelled, but it was not. At check out... More 

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Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Marce1949, Greetings from InterContinental Mendoza! We really appreciate the time you took to share your comments since they mean a lot to our hotel and they help us improve our service in order to guarantee your stay and offer memorable experiences. We apologize for the inconvenient that you experienced during your stay with us. In order to clarify some... More 

Adelaide, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2014

Having spent a week at this hotel and with some experience of the Intercontinental brand, this is not quite up to expectation. Staff were welcoming and efficient but facilities were quite sparse; no hair dryer, threadbare towels being the obvious deficiencies. Breakfast was adequate but relatively expensive. Responsiveness of taxis for trips to downtown Mendoza was also tardy. Well located... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear 24Peter24, Greetings from InterContinental Mendoza! We really appreciate the time you took to share your comments, they mean a lot for us and help us to understand the way we should take in order to guarantee the total satisfaction of our guests. Let me inform you that we have an excellent staff, which may provide the best service that... More 

Mexico City, Mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

We recently stayed here for a few days visiting the "bodegas". The hotel is nice, in-line with the brand name and price-range. The staff is friendly and the breakfast is good. We were surprised to be charged an early-check-in fee of over 300 pesos. I travel frequently on business, and have gold status in the IHG, but have never paid... More 

Was this review helpful? Yes
Pablo C, Front Office Manager at InterContinental Mendoza, responded to this review

Dear Ernesto M, Greetings from InterContinental Mendoza! We greatly appreciate the time you took to post your comments through TripAdvisor Our facilities are specially designed so that our guest can enjoy an extraordinary stay. Related with early-check fee, as all the InterContinental Hotels around the world, we apply this cost because the regular check-in time it’s at 3 pm and... More 

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Additional Information about InterContinental Mendoza

Address: Blvd. Perez Cuesta esq Acceso Este Lateral Norte, Mendoza, Argentina
Phone Number:
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Mendoza 4.5*
Number of rooms: 180
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Also Known As:
Intercontinental Mendoza Hotel Mendoza
Hotel Style:
#1 Business Hotel in Mendoza
#2 Casino Hotel in Mendoza
#4 Spa Hotel in Mendoza
#5 Luxury Hotel in Mendoza
#10 Romantic Hotel in Mendoza
#11 Family Hotel in Mendoza

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