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All 89 Mendoza hotels

Sheraton Mendoza Hotel

4.5 of 5 Hotel   |   De la Reta 989, Mendoza 5500, Argentina
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Sheraton Mendoza Hotel
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77%
Ranked #23 of 89 hotels in Mendoza
Certificate of Excellence 2013
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
chicago
Top Contributor
54 reviews 54 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we were happy with our stay here. the staff was great and very helpful in arranging a driver to take us to wine country. the location is very close to restaurants and bars but far enough from the busy areas to have peace and quiet. it wasn't very authentic "argentina" but we didn't really expect that of a 2 night... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing us for your recent stay in our city and for sharing your experience with us. We truly appreciate your feedback. I am happy to know that you enjoyed your stay with us. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent a few nights here at the start of our honeymoon in August, and we had a truly lovely stay at the Sheraton in Mendoza. The staff was very friendly and went above and beyond to make sure we enjoyed ourselves. Our suite was amazing; it was bigger than our apartment back home! We had an... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Sheraton Mendoza Hotel to celebrate your honeymoon, it was a pleasure to be part of such an important event. It is a real pleasure to read comments like yours and I would like to thank you for sharing your experience with us. I hope to see you back soon in the... More

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Sheraton mendoza is a good property in a great location, not far from Plaza independencia but not to close in case there's a "protest". Excellent service at the hotel and your usual SPG quality. 2-3 blocks from excellent restaurants, bars, coffee shops.

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your stay in our city and for sharing your experience with us. It is a pleasure to read comments like yours and we hope to have you back soon in your next visit to Mendoza. Through each comment we receive, both positive and... More

houston
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel really lacks in the management area....the staff are very apologetic and kind but nothing really gets done . Breakfast is very disappointing , the bathrooms didn't smell good..wake up call didn't happen, requests for things like face cloths, bath mats were not followed through..

Was this review helpful? Yes 1
PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest,. First of all thank you for choosing Sheraton Mendoza Hotel for your recent stay and for sending us your comments. We appreciate your feedback. I am sorry to hear that we did not meet your expectations this time and rest assured that your comments has been documented and forwarded to the relevant department. If there is anything that... More

Smithton, Illinois, USA
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

The Sheraton Mendoza is not only the only US hotel chain property in the provincial city of Mendoza,it is also the tallest structure in the city (17 stories). It is a well appointed hotel with large rooms. The service was excellent and the restaurant nice. It is close to all downtown activities in this city of tree canopy streets.

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all thank you for choosing us for your stay in our city and for sharing your experience with us. It is a real pleasure to read comments like yours, we appreciate your feedback. We are looking forward to welcome you back soon in your next visit to Mendoza. Best regards, Adriana Forlizzi Guest Relations Manager More

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 5, 2014

I found that this hotel has better value compared to other Sheraton hotels. Built recently, large space in the room, good facilities and large lounges, and in a quite central location. If you are SPG preferred member (especially Platinum), you really can enjoy the elite service (e.g. Being a platinum member, I could get a plate of cheese and a... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, Thank you for choosing Sheraton Mendoza Hotel for your stay in our city and for sharing your experience with us! It is a real pleasure to read such a good comment from one of our guests, our goal is to read comments like yours from every guest that visit is. We appreciate your loyalty as a Platinum member... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 3, 2014

This is an alright hotel. Rooms are well equipped and furnished however there are a number of "buts" depending on your personal travel requirements. TV - no English language at all. Location - if you are in Mendoza for the wine and fine dining then this hotel is in the wrong location. The best restaurants a clustered on the other... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your recent stay and for taking the time to send us your comments. I am very sorry to hear that we did not meet your expectations, I would like to take this opportunity to apologies for the inconveniences that you experienced during your... More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 19, 2014

Service level at hotel not 5 star due to lack of attentive staff. This does not include Adrian in the front office, he was very welcoming and helpful. He is what you expect from a 5 star hotel, however his colleagues does not live up to the same service level, especially the staff in the breakfast area. However, it didn't... More

Was this review helpful? Yes 3
PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Sheraton Mendoza Hotel for your stay in our city. Adrian was very happy to read your feedback about his services. I would like to thank you for taking the time to write a review, it help us to improve the quality of the services that we provide. Please be advise that... More

Miami Beach, Florida
Top Contributor
83 reviews 83 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 16, 2014 via mobile

Rooms were clean and service was good, however, the service at the VIP room up in the 17th floor was trom terrible to nonexistant, the food was old and dry, no ice for drinks, the staff unfriendly...dont waste your time going for happy hours or after 8 pm...

Was this review helpful? Yes 1
PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Sheraton Mendoza Hotel for your stay in our city. Please be advise that your comments regarding the Club Lounge food and service would be documented and forwarded to the relevant department. I thank you once again for taking the time to write a review, it help us to improve the quality... More

Reynosa, Tamaulipas, Mexico
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2014

The Hotel Sheraton in Mendoza is a Very Good Hotel, nice sight, very confortable rooms, excelent gym and nice pool. When I arrived the attention in reception was very good and the guy helped me a lot. I recommend fully this hotel to spend vacation in Mendoze even staying for job trip.

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review
Google Translation

Estimado, Muchas gracias por elegir Sheraton Mendoza Hotel. Es un placer saber que tuvo una agradable estadía en nuestro hotel... More

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Additional Information about Sheraton Mendoza Hotel

Address: De la Reta 989, Mendoza 5500, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 89 hotels in Mendoza
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Official Description (provided by the hotel):
Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more   less 
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