We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mendoza Hotel

#20 of 89 Hotels in Mendoza
Certificate of Excellence
Primitivo de la Reta 989, Mendoza 5500, Argentina
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Sheraton Mendoza Hotel
View Map
Add Photo Write a Review

659 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    253
    263
    102
    29
    12
See reviews for
127
257
25
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (659)
  • Mar-May only
    (176)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (172)
All months
Buenos Aires
Level Contributor
188 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wrote a review last year about the Sheraton Mendoza but feel compelled to write another after my stay here this week. The hotel is what you'd expect from a Sheraton. The rooms are well maintained, the indoor pool/jacuzzi were a nice treat in winter here, and the lobby is great - wander past the check-in and you have a... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Mr Mathew: What a wonderful moment read your comments. We are proud that a special guest as you are, took his time and shared with us your perfect score. If you are planning to visit us in a near future, please, do not hesitate to contact me. I will personally, assist you with your reservation and preferences. Nice regards,... More 

USA
Level Contributor
934 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4k in points a night. That is the cheapest I have ever seen. I saw some reviews complaining about the shower smell. We had that issue but once you turned on water it went away. The beds are hard and room service food wasn't good. The hotel staff is nice. We are gold members and got... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Mrs Macri: First of all, I would like to thank you for your words and your time. Reading you, means that We Made it! If you are considering stay with us in your next visit to Mendoza, please, do not hesitate to contact me, I will personally, assit you with your reservation and your preferences. Thank you very much,... More 

1 review
5 of 5 stars Reviewed July 22, 2015

We chose the Sheraton because I had free nights with points. After traveling in South America for many months, it was a treat to have real luxury. We utilized the best gym I have seen at any hotel, even on the U.S. I expect the staff at any Sheraton to be top notch, but the staff here excelled even that.... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Rachel: We are so glad to read your comments, they mean: We made it! On behalf of Sheraton Mendoza Hotel I would like to thank you for your personal time and for sharing your comments with us. If you are planning a new visit to Mendoza, I would like to offer my assistance in your reservation and your preferences,... More 

Philadelphia, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 22, 2015

My wife and I arrived at the Sheraton in Mendoza early on a Tuesday morning (~9am). Despite the fact we were well ahead of regular check-in, they made accommodation to open up our room right away, and upgraded us to a suite. Despite a couple minor issues upfront with the safe not working, they took care of everything and were... More 

Was this review helpful? Yes 1
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager More 

Mendoza, Argentina
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 5, 2015

The rooms are fine, but completely devoid of any character. You could be in a tiny box anywhere in the world. The food in the lobby is hit or miss. On a good day a burger and cheese fries is a must, on bad days it is a mess. The restaurant on the roof has amazing views and passable food.

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager More 

Chicago
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 3, 2015

While traveling throughout Argentina we rented an apartment in Buenos Aires, stayed at a hostel in Iguazo so we wanted to complete our vacation with a little pampering. Well, the Sheraton didn't disappoint. Our room had a spectacular view of the Andes mountains, was quiet, clean and upscale based on Argentine standards. Trip Advisor classifies it as 5 stars, it's... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

USA
Level Contributor
253 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
3 of 5 stars Reviewed May 1, 2015

An average stay, which could easily have been a lot better. Pluses: ~ great value using SPG points ~ rooms were very nice, large and in good shape ~ staff was really friendly ~ gym ~ club room breakfast on 17th floor was very nice Minues: ~ wifi was ridiculously slow - think 1997 dial-up speed ~ found the elevator... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Orlando, Florida
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

This is a very nice Hotel However the music played in the lounge and adjancent computer center is much too loud. Mendoza is a very nice city to visit and is in the heart of the Argentinian Wine producing area

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Athens, Greece
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 28, 2015 via mobile

This hotel is very nice located but the hotel itself does not have quality of Sheraton standards. Clean room but that's all you get no bath amenities. Breakfast very poor and club lounge snacks never apear💥

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

My boyfriend and I changed to the Sheraton a few days into our stay in Mendoza - and we were very happy about it! Our room was beautiful and had a gorgeous view of the city and mountains. The staff were welcoming and extremely helpful in trying to book activities (although, I think they may be on the more expensive... More 

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question

298 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (282)
Viewed
Room/suite (69)
Viewed
Family/play areas (17)
Viewed
Pool/beach area (24)
Viewed
Hotel & grounds (48)
Viewed
View from room (24)
Viewed
Bathroom (23)
Viewed
Dining (28)
Viewed
Business center/function rooms (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mendoza hotels
2.3 mi away
InterContinental Mendoza
0.6 mi away
Park Hyatt Mendoza
Park Hyatt Mendoza
#10 of 89 in Mendoza
4.5 of 5 stars 1,523 reviews
0.7 mi away
Diplomatic Hotel
Diplomatic Hotel
#9 of 89 in Mendoza
4.5 of 5 stars 1,193 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Villaggio Hotel Boutique
Villaggio Hotel Boutique
#18 of 89 in Mendoza
4.0 of 5 stars 531 reviews
0.4 mi away
NH Mendoza Cordillera
NH Mendoza Cordillera
#25 of 89 in Mendoza
4.0 of 5 stars 570 reviews
0.5 mi away
Hotel Aconcagua
Hotel Aconcagua
#36 of 89 in Mendoza
4.0 of 5 stars 601 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay