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All 90 Mendoza hotels

Sheraton Mendoza Hotel

4.5 of 5 Hotel   |   Primitivo de la Reta 989, Mendoza 5500, Argentina
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Sheraton Mendoza Hotel
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Ranked #22 of 90 Hotels in Mendoza
A recent review
3 of 5 stars reviewed 3 weeks ago
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422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As well located as any city-centre hotel in Mendoza can be, particularly for San Martin for shops and the best blue dollar exchange. Concierge was useful and "resourceful" (eg with exchange). A minus for us was the ambience provided by having a casino attached, albeit from a p separate entrance. We understand the proprietors own both. Rooms had a few... More

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MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: First of all, I would like to thank you for choosing us for your stay at our Hotel during your last visit to Mendoza and thank you for taking your personal time in sharing your comments with us. We appreciate your suggestions which I will share with the rest of our team, Kind Regards, Ana Rodriguez Armisén, VIP... More

New York City, New York
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 8, 2014

I stayed 4 nights here. I really liked the location and the staff's attitude. I was not very keen in the rest, food was average. I would have liked that the pool would be open until midnight at least. It closes at 9:45 so if you are coming from a winery and then you scheduled a massage you have to... More

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MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: First of all, I would like to thank you for choosing us for your stay at our Hotel during your last visit to Mendoza and thank you for taking your personal time in sharing your comments with us. We appreciate your suggestions which I will share with the rest of our team, Kind Regards, Ana Rodriguez Armisén, VIP... More

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 19, 2014

The sheraton Mendoza is located in a great place, right in the city center. We do not normally chose big chain hotels but this one had all the adequate accomadations and booking was easy for our early morning arrival. Could use a bit of sprucing up but overall our stay was quite pleasant!

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MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review
Google Translation

Estimado Huésped: Ante todo, gracias por haberse hospedado en nuestro hotel durante su reciente visita a la ciudad de Mendoza,... More

Santiago, Chile
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 1, 2014

Well located, feels old and needs renovation, rooms OK but noisy, casino second floor small and always full of people. Breakfast average, services below average. There are better choices such as the Intercontinental

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MariaLauraGauna, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your stay in our city and for sharing your experience with us. I am happy to know that you enjoyed your days with us and that you would recommend us. We hope to have the pleasure of welcoming you back in your next... More

Washington, DC
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 1, 2014

I normally go for smaller, boutique hotels, but the Mendoza Sheraton is a good option in Mendoza. The room was comfortable, clean, and quiet, and the front desk staff were incredibly nice and helpful. The location is a few blocks away from the main square and restaurants, but a quick walk along Mendoza's pleasant pedestrian street has you there in... More

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MariaLauraGauna, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your recent stay in Mendoza and for sharing your experience with us. It is a real pleasure to read comments like yours, we are glad to know that you enjoyed your days with us. We are looking forward to welcoming you back in... More

Seattle
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 16, 2014

Normally we don't stay at American chain hotels in foreign countries, but we ended up there. What a happy accident. Rooms were big and (importantly) quiet, beds were comfortable, staff was very helpful. Only real complaint was breakfast was boring and we had to "pre-caffinate" at the hotel and then go out for some real coffee.

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your recent stay and for sharing your experience with us. I am very happy to read that you enjoy your stay with us, I am glad to know that you were pleased with the hospitality of our front desk team. Rest assure that... More

chicago
Top Contributor
55 reviews 55 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 11, 2014

we were happy with our stay here. the staff was great and very helpful in arranging a driver to take us to wine country. the location is very close to restaurants and bars but far enough from the busy areas to have peace and quiet. it wasn't very authentic "argentina" but we didn't really expect that of a 2 night... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing us for your recent stay in our city and for sharing your experience with us. We truly appreciate your feedback. I am happy to know that you enjoyed your stay with us. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2014

My husband and I spent a few nights here at the start of our honeymoon in August, and we had a truly lovely stay at the Sheraton in Mendoza. The staff was very friendly and went above and beyond to make sure we enjoyed ourselves. Our suite was amazing; it was bigger than our apartment back home! We had an... More

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PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Sheraton Mendoza Hotel to celebrate your honeymoon, it was a pleasure to be part of such an important event. It is a real pleasure to read comments like yours and I would like to thank you for sharing your experience with us. I hope to see you back soon in the... More

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

Sheraton mendoza is a good property in a great location, not far from Plaza independencia but not to close in case there's a "protest". Excellent service at the hotel and your usual SPG quality. 2-3 blocks from excellent restaurants, bars, coffee shops.

Was this review helpful? Yes
PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for choosing Sheraton Mendoza Hotel for your stay in our city and for sharing your experience with us. It is a pleasure to read comments like yours and we hope to have you back soon in your next visit to Mendoza. Through each comment we receive, both positive and... More

houston
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 22, 2014

The Hotel really lacks in the management area....the staff are very apologetic and kind but nothing really gets done . Breakfast is very disappointing , the bathrooms didn't smell good..wake up call didn't happen, requests for things like face cloths, bath mats were not followed through..

Was this review helpful? Yes 1
PatricioCarvallo, Guest Relations Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest,. First of all thank you for choosing Sheraton Mendoza Hotel for your recent stay and for sending us your comments. We appreciate your feedback. I am sorry to hear that we did not meet your expectations this time and rest assured that your comments has been documented and forwarded to the relevant department. If there is anything that... More

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Additional Information about Sheraton Mendoza Hotel

Address: Primitivo de la Reta 989, Mendoza 5500, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Number of rooms: 180
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