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Sheraton Mendoza Hotel

#20 of 89 Hotels in Mendoza
Certificate of Excellence
Primitivo de la Reta 989, Mendoza 5500, Argentina
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Sheraton Mendoza Hotel
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Ranked #20 of 89 Hotels in Mendoza
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Rachel W
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634 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

We chose the Sheraton because I had free nights with points. After traveling in South America for many months, it was a treat to have real luxury. We utilized the best gym I have seen at any hotel, even on the U.S. I expect the staff at any Sheraton to be top notch, but the staff here excelled even that.... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Rachel: We are so glad to read your comments, they mean: We made it! On behalf of Sheraton Mendoza Hotel I would like to thank you for your personal time and for sharing your comments with us. If you are planning a new visit to Mendoza, I would like to offer my assistance in your reservation and your preferences,... More 

Philadelphia, Pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 22, 2015

My wife and I arrived at the Sheraton in Mendoza early on a Tuesday morning (~9am). Despite the fact we were well ahead of regular check-in, they made accommodation to open up our room right away, and upgraded us to a suite. Despite a couple minor issues upfront with the safe not working, they took care of everything and were... More 

Was this review helpful? Yes 1
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager More 

Mendoza, Argentina
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 5, 2015

The rooms are fine, but completely devoid of any character. You could be in a tiny box anywhere in the world. The food in the lobby is hit or miss. On a good day a burger and cheese fries is a must, on bad days it is a mess. The restaurant on the roof has amazing views and passable food.

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager More 

Chicago
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 3, 2015

While traveling throughout Argentina we rented an apartment in Buenos Aires, stayed at a hostel in Iguazo so we wanted to complete our vacation with a little pampering. Well, the Sheraton didn't disappoint. Our room had a spectacular view of the Andes mountains, was quiet, clean and upscale based on Argentine standards. Trip Advisor classifies it as 5 stars, it's... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

USA
Level Contributor
249 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
3 of 5 stars Reviewed May 1, 2015

An average stay, which could easily have been a lot better. Pluses: ~ great value using SPG points ~ rooms were very nice, large and in good shape ~ staff was really friendly ~ gym ~ club room breakfast on 17th floor was very nice Minues: ~ wifi was ridiculously slow - think 1997 dial-up speed ~ found the elevator... More 

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Orlando, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015

This is a very nice Hotel However the music played in the lounge and adjancent computer center is much too loud. Mendoza is a very nice city to visit and is in the heart of the Argentinian Wine producing area

Was this review helpful? Yes
MariaLauraGauna, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Athens, Greece
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 28, 2015 via mobile

This hotel is very nice located but the hotel itself does not have quality of Sheraton standards. Clean room but that's all you get no bath amenities. Breakfast very poor and club lounge snacks never apear💥

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

My boyfriend and I changed to the Sheraton a few days into our stay in Mendoza - and we were very happy about it! Our room was beautiful and had a gorgeous view of the city and mountains. The staff were welcoming and extremely helpful in trying to book activities (although, I think they may be on the more expensive... More 

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Rome, Italy
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 4, 2015

My wife was sick and we wished to have dinner in the hotel. The estaurant opens at 21.30 which I found late. I called guest service to have the menu for room service as it was not in the room. I called twice and was promised I would get it, but in reality I never got it, may be there... More 

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 2, 2015

Nothing really wrong but nothing really outstanding. The gym was my favorite part, as it was well equipped and maintained. The pool is indoors, and even though it wasn't very hot out, it was stifling in the pool area. Bar isn't anything to write home about. Breakfast was fine, but I've had better breakfasts at other Sheratons. They had a... More 

Was this review helpful? Yes
MariaLauraGauna, VIP & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: I would like to thank for choosing us for your recent stay in our city. Thank you for sharing your comments with us. We are proud to know that we fullfilled your expectations. Nice regards, Ana Rodriguez Armisén, VIP & Club Services Manager. More 

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