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Rioja 771, Mendoza, Argentina
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Hostel Lao
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93%
Ranked #3 of 131 Specialty Lodging in Mendoza
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
magturner Santiago Metropolitan Region, Chile
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222 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago Metropolitan Region, Chile
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was large and reasonably comfortable, however our heater did not work and we were told it nothing could be done about it, which made for a few cold nights. The breakfast was very disappointing, stale bread and media lunas, and a little bit of fruit, so be prepared to bring your own if you are trying to save... More

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Astor_Elder, Owner at Hostel Lao, responded to this review

Dear Guest. Firstly I apologise for the issue the had with the heating. All our heaters are working, we have just checked after reading this review. The member of staff who dealt with you no longer works for us because she just didn't care, as you found out. Sorry her laziness made you unhappy. We do our best to hire... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What marks this place out is simply how friendly and helpful the staff are. I don't think that I've stayed in a four star hotel that has such good reception desk service. The staff provided plenty of suggestions about where to eat and what to do and went out of their way to help with arrangements - phoning wineries and... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights, it should have been four but we got held up in Chile as the border crossing was closed during bad weather. The hostel were good about amending the booking. We were concerned that the room might be noisy as the walls appeared a little thin on first inspection. This turned out not to be... More

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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We loved Hostel Lao from the moment we arrived. Celeste greeted us when we arrived and had great suggestions for things to do and places to eat in Mendoza. She arranged our bike rentals for us for the next day, and even gave us tips for getting to Lujan de Cuyo cheaply via bus. The hostel has several nice common... More

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big_hungry_baboon, Owner at Hostel Lao, responded to this review

Glad that you enjoyed your stay. We are asking current guests about the problem you, and 1 other guest, raised with the sheets. So far the other guests have not reported any such feeling (so 2 guest over 8 years is pretty low numbers!) and we certainly don't feel this. We will monitor the issue as we really do not... More

Cape Coral, Florida
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We enjoyed our stayed here. Since it was low season, we got lucky to have the dorm for the three of us (late August). We only experience one bad night (morning) when Marguerite (the dog’s name is Margarita) was crying and nobody seemed to take care of her. This happened on Sunday very early in the morning – it was... More

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big_hungry_baboon, Owner at Hostel Lao, responded to this review

Dear Guest We are pleased that you enjoyed your stay. We just wanted to say that Margarita was crying that morning because she had been biten by a spider on her early walk. My wife fetched a vet and she was more than taken care of. All guests were made aware and everyone(with 1 obvious exception) was compassionate and understanding.... More

Europe
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2014

Visiting Mendoza? STAY HERE!! Mike and Celeste are fantastic owners who know exactly how to run an amazing business and yet make you feel completely at home. Very chilled out hostel. All staff are so warm and friendly. We emailed in advance to say we'd be there before dawn. The cleaning ladies had our room ready and the lovely Mao... More

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Montreal, Canada
Top Contributor
69 reviews 69 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 8, 2014

My husband and I stayed at the hostel Lao for almost a week. It is perfectly located a few minutes walk from the bus station and from the city center. The staff is very friendly and helpful. The breakfast is generous and diversified. Wifi is working everywhere and the common room is spacious and comfy. So all n'all a good... More

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big_hungry_baboon, Owner at Hostel Lao, responded to this review

Dear Guest. We are sorry you did not share the excellent experience that 99.9% of our guests have but we are hard pushed to find any validity in your review. Just 2 months ago the room in question was redecorated and an additional ventilation shaft added. You make it sound like we have mould growing up the walls which couldn't... More

rio de janeiro
2 reviews
5 of 5 stars Reviewed August 20, 2014

I stayed with my with wife for 4 days in this hostel. Clean, nice atmosfere... everything perfect!!!!! Nice breakfast and reasonable price for the bevearages. The staff was awesome, because every day gave us nice tips for tours and dinner... Don´t forget to eat in Don Mario restaurant, the best steak of argentina!!!

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Ulm, Germany
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed here for 4 Nights and it was a nice stay. It`s a quiet Hostel without a lot of socialising, so if you are looking for that or for partying, you will be disappointed. For us it was nice to have some quieter days and the tours they offer are really great. Especially the wine&bike Tour in Lujar de... More

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Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

The two nights we booked here turned into four when we realised how awesome it was. This place is great, relaxed atmosphere but plenty going on if you want something to do. Everyone we met here was great and the owners can organise wine tours / horse riding and helped us to hire a car and drive to the mountains... More

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Additional Information about Hostel Lao

Address: Rioja 771, Mendoza, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range (Based on Average Rates): $
Number of rooms: 6
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