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Axel Hotel Buenos Aires

4.0 of 5
649 Venezuela, Buenos Aires C1095AAM, Argentina
Hotel amenities
Axel Hotel Buenos Aires
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448 reviews from our community

Traveler rating
    161
    157
    68
    39
    23
See reviews for
Families
8
 
Couples
185
 
Solo
96
 
Business
30
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Paris, France
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed May 20, 2013 NEW

I ve booked a night before because was arriving early in the morning, I understand that i have booked a standard room, they gave me the one next to cleaning service (ok can be better. The thing is , in the morning, someone has opened my door when i was sleeping, i woke up, my door was clearly opened, but... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 15, 2013

We stayed at the Axel Hotel when we were at Buenos Aires. Firstly, the lifts are crazy slow. What I did not like about the place is that the pool is too quiet, (even on a weekend) and if you want access to the indoor pool, you have to pay (even if you already stay in the hotel) which I... More

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Sitges, Spain
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 11, 2013

We enjoyed our stay at the Axel Hotel - Buenos Aires very much. We were a bit sceptical after reading the last reviews, but we took the risk. It needs to be said that the hotel is in urgent need of some maintenance (especially the Spa and some rooms), but...the management is aware of this. We noticed during our stay... More

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Kiev, Ukraine
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 9, 2013

Early May pool is closed. I have ordered champagne bottle with my booking expecting it to be in the room on arrival. Instead you are given a voucher and you have to pick up it with ice and carry it yourself. Staff not attentive. I asked for a taxi to EZE airport. Instead they ordered to another one. And because... More

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Preston, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 29, 2013

Great hotel in a great location. Great design, with lots of amusing features, like the sliding partitions to divide the room in different ways, and the wardrobe doors that slide to become window blinds. And the central atrium that seems to be open to the air but is roofed over by a swimming pool with a glass bottom! Nice, clean,... More

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See 2 more reviews by Bill B for Buenos Aires
ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
May 10, 2013

Dear guest First of all we wanted to thank you for choosing the Axel Hotel as your “home” during your stay in Buenos Aires. It was a real pleasure to have you here with us. We are glad to hear that you have enjoyed our services and facilities. We wanted to let you know that the Axel Hotel Buenos Aires... More

Seattle, Washington
Top Contributor
100 reviews 100 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 28, 2013

I think some of the reviews below have been a little unfair. The place is hardly a world-class boutique hotel, but for the price paid in the historic center of town I don't think you can expect a whole bunch more. When I first arrived, I asked if it was possible to change my first floor street side room due... More

Was this review helpful? Yes 2
See 6 more reviews by kyle34 for Buenos Aires
ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
May 10, 2013

Dear guest Thank you so much for posting your feedback about your recent stay with us! Your review makes us fell very proud of our jobs here and make us want to keep improving our services. In respecto to some of your particular observations, we had to close our wet sauna for a period of 7 days to refurbish its... More

Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 14, 2013

I was here with my bf on January 2013 for 3 nights. Since we had stayed in Axel hotel Berlin before, we had our hopes quite up for the good quality. We got super cheap offer from internet for the standard room without breakfast. Room was very nice and clean, facing to the pool, nothing bad to say. Very good... More

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ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
April 22, 2013

Dear guest Thank you for posting such a wonderful review about your recent stay with us. We are thrilled to hear that you enjoyed you stay with us, it make us really happy when our guest enjoys everything the Axel Hotel has to offer. We wanted to let you know that it was a pleasure having you in our Hotel... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 14, 2013

I wanted to like this property. I stayed here for eight days in October 2012, but found the service spotty (the front desk personnel and housekeeping were lovely, but security and food and beverage staff could use some upskilling on how to appropriately interact with guests), the location terrible, and the property in a state of disrepair. The hotel has... More

Was this review helpful? Yes 3
ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
April 22, 2013

First of all we would like to thank you for leaving your comments on Trip Advisor about your stay at the Axel Hotel. We regret that your stay with us was not satisfactory. At the same time, we would like to clarify that many improvements were made ​​to the hotel from your last stay in October last year. We would... More

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 10, 2013

Firstly, I love their tag-line and it is absolutely true! Our favourite hotel in Argentina. The people who work at Axel are what make this hotel exceptional. They were not just friendly and professional, they were more. They helped me with my delayed luggage, they gave us advice on what to do, where to go, booked coaches and taxis for... More

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See 2 more reviews by f1star for Buenos Aires
ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
April 22, 2013

Dear guest Thank you for having chosen the Axel Hotel for your stay in Buenos Aires. We are glad to hear that your stay with us was satisfactory, and we are also very pleased to know that our staff has exceeded your expectations. We are also glad to hear that you have enjoyed the Breakfast and that you have felt... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 9, 2013

Stayed at the Axel for the 1st half of my trip in Buenos Aires and loved this place, the decor was very modern with lots of glass, the pool area was laid out well with plenty of towels available, the spa had a lovely pool and jacuzzi with a large outdoor deck area to sunbathe. The rooms were ample, very... More

Was this review helpful? Yes
ElvioCornetti, Gerente at Axel Hotel Buenos Aires, responded to this review
April 22, 2013

Dear guest First of all we would like to thank you for taking your time and writing your review about your stay at the Axel Hotel Buenos Aires. We are glad to hear that you have enjoyed your stay with us, and that we could meet your expectations. We appreciate your comments and we would like to inform that we... More

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Hotel Summarization (Beta)

What travelers say

  • San Telmo(50)
  • Pool area(15)
  • Top floor(11)
  • Glass bottom(7)
  • Other guest(5)
  • Very friendly(4)
  • Air conditioning(3)
  • City room(3)
  • Clean and comfortable(3)

Additional Information about Axel Hotel Buenos Aires

Address: 649 Venezuela, Buenos Aires C1095AAM, Argentina
Region: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 328 Specialty lodging in Buenos Aires
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Axel Hotel Buenos Aires
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