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Palacio Duhau - Park Hyatt Buenos Aires

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1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
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Palacio Duhau - Park Hyatt Buenos Aires
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1,235 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Don't get me wrong, we had the most amazing stay at this property during our recent honeymoon in BA. The property is beautiful, and surreal, and ethereal all at the same time. We stayed in the new wing which is modern, with lovely finishings, fittings and a beautiful view looking out over the courtyard. Our Butler and concierge were brilliantly... More 

Helpful?
Thank fionahk13
Sussex
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went for dinner on a Monday evening. This is a really beautiful property although there is a more modern wing at the back. Beautiful terrace for cocktails overlooking the gorgeous garden! We ate on the lower terrace overlooking the water feature and down over the garden which was a lovely position. Food was excellent, the beef was magnificent and the... More 

Helpful?
Thank Keith C
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Keith, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were more than happy to know that you enjoyed the dinner in our terraces and you were pleased with the service provided by our team. We look forward to welcoming you back to our house.... More 

Singapore, Singapore
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here as a family twice in December. The hotel was super efficient during our booking, as we needed a connecting suite etc. The concierge services were outstanding in booking restaurants, tango club, transportation which we did ahead of time. The hotel is built around a converted city mansion ( palacio) and is architecturally, the nicest contemporary hotel in... More 

Helpful?
Thank Tharma21
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking the time to share your comments regarding the service provided by our Front and Food & Beverage team. Comments like yours provide us with a valuable feedback in identifying areas where there is opportunity to improve our guests experiences. I stay at your disposal for... More 

New York City, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel will make your visit to Buenos Aires perfect! Located in Recoleta, the location provides the perfect place to sight see in Buenos Aires. Many tourist locations are easily within walking distance and others are just a short taxi ride away. The hotel rooms are sufficiently large and the bathroom has plenty of space! The beds were extremely comfortable... More 

Helpful?
Thank A G
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau Park Hyatt Buenos Aires! Thank you for choosing our hotel during your recent visit to our city. I delighted to read you have enjoyed your stay with us. Thank you for your positive comments regarding your recent visit, particularly those which commended the professionalism and dedication displayed by the hotel’s staff, this is truly... More 

Santa Monia, United States
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed the stay thoroughly. The staff was very helpful and took the time to help us out with directions, car services, airline bookings etc. The hotel is close to most attractions, everything is with a very inexpensive cab ride. We were impressed with the quality of the rooms and the service. Will be happy to return on our next... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Guinevere L
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you were pleased with the service provided by our team as well as our hotel’s facilities. We look forward to welcoming you back to our house in the hopefully... More 

West Vancouver, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well located hotel in old district of the City near to major tourist attractions and quite close to business district as well. Lovely inner court yard in Hotel and combination of old and modern. Rooms are well appointed and comfortable.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Graham m
Perth, Australia
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a lovely hotel.the staff were all ver friendly and helpful especially the concierge Jiminea who helped us with our airline tickets. The beds were comfortable and the bathroom large with both a shower and big bath including bath salts and a loofa. The room was nice and quiet. Breakfast was included at the hotel and there was I wide... More 

Helpful?
Thank suzielee
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for taking your precious time to share the feedback of your recent stay in our hotel. It is a pleasure to know you were delighted with the service provided by our team. I will share your kind words with Jimena. Thank you once again and we hope to be able to welcome back soon for more... More 

Chesterfield, Missouri, Usa
2 reviews
5 of 5 stars Reviewed 1 week ago

Started out as a 2 day stay extended to 4 days because of outstanding room and service as well. Concierge staff is excellent as well as other staffers at reception, maid service , porters there. Received a surprise in our room when mentioned our trip was celebrating our 50th anniversary ! This hotel is expensive but is a very pleasant... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank James B
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you enjoyed your 50th anniversary in our hotel. We look forward to welcoming you back to our house in the hopefully not too distant future. With kind regards, Lucía... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in the newer wing of the Park Hyatt which is located in the upmarket Recoleta suburb, the hotel is divided into two wings, the older (original) Palacial side which is full of grandeur - although I didn't see the rooms so cannot comment on them and the newer extension where I stayed. The rooms here were less than... More 

Helpful?
Thank Trisha85910
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for the description of the inconvenience you experienced in one of our restaurants. I was distressed to learn of your dissatisfaction with our Food & Beverage service and I would like to offer my sincere apologies if you felt disappointed with the service provided by our team.... More 

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Staying in Recoleta

Neighborhood Profile
Recoleta
Characterized by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighborhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centered on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
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