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Dazzler San Martin

4.0 of 5
San Martin 920, Buenos Aires 1012AAT, Argentina
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Dazzler San Martin
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Dazzler San Martin
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415 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Good location close to city center and shopping area, but very very old hotel. Rooms looking to Street are bad and noisy. Because early in the morning goods are coming to the shops on the Street. We changed our first room because of hairs in then bad, and room was dirty. You cannot touch black curtains due to dirt. There... More 

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Norway
Contributor
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our room was unexpectedly large - a nice surprise. The bathroom looked dated and the fixtures were rather worn. Breakfast could have been better - would in particular have preferred more fruit. Most mornings no scrambled eggs and never any bacon, so in practice a continental breakfast. The staff was very courteous and helpful. The people behind the front desk... More 

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Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Guest: I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your nice comments encourage us to continue working on providing high quality accommodations and services. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to Argentina. Sincerely, Mariano Alcaraz Hotel Manager More 

Berlin
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2015

Upon arrival, no one helped us carrying our luggage to the rooms. The first room that was given to me (#1106) was filled with a hammering sound so that I had a headache after a few minutes. Supposedly, this noise came from the air conditionining or something else upstairs. The bathroom floor was flooded after a short shower and appeared... More 

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Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Barbara Thank you for choosing Dazzler San Martín. We are sorry for the inconviences you had with the rooms, we are working hard solving those issues and on our breakfast service in order to make our guests' stay a memorable experience. We hope to welcome you again during your next visit to Buenos Aires. Kind Regards, Mariano Alcaraz General... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 6, 2015

We are regular clients of this hotel. This hotel used to be excellent but has recently suffered from lack of investment in its infrastructure. Summary 1- Cleaning: good 2- Courtesy: good 3- Maintenance: poor 4- Breakfast: poor 5- Value for money: poor

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Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Daniel, Thank you very much for your comments, we will be working on this items to make sure that we can improve our service. Let us know if you are comming back to Argentina to be waiting for you. Best from Buenos Aires to you and your familiy. Mariano Alcaraz General Manager More 

Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

Stayed at this hotel with my family during a recent trip to BA. The airline had lost my bags and the staff were very helpful in assisting me to locate my bags and speak to the airline as I don't speak Spanish. The hotel is also located in a good area and offers free wifi which is a great plus.... More 

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Fën H, Gerente at Dazzler San Martin, responded to this review

Dear guest, Thank you for choosing Dazzler San Martín. We are sorry for your inconvenience with the bags. Our staff is always ready to help our guests. We are working hard to improve our breakfast service in order to make our guests' stay a memorable experience. We hope to welcome you again during your next visit to Buenos Aires. Kind... More 

sweden
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 19, 2014

need to be renovated and cleaned in some arias. Friendly and nice people at the reception. Big and nice beds. Breakfast : You MUST improve, the same dried bread every day no big variation and no happy people working there Why??? Close to most everything and easy to find

Was this review helpful? Yes 1
Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Berika! I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. We apologize for your perception of our breakfast and restaurant staff I look forward to the opportunity of hosting your next visit to Buenos Aires. Sincerely, Mariano Alcaraz... More 

Steamboat Springs, Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 8, 2014

This hotel does not deserve its rating. The safe did not work in our room. The bathroom door did not close. The room was dated and cramped. Altogether a disappointing stay.I would recommend staying elsewhere

Was this review helpful? Yes 1
Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Guest, First of all I want to thank you for choosing Dazzler San Martín for your stay. It is very important for us to have feedback from all our visitors in order to improve every day and make your stay a memorable and enjoyable experience. We apologize for the inconvenience you have experienced. We are now working harder to... More 

San Ramon De Tres Rios
2 reviews
5 of 5 stars Reviewed September 2, 2014

I stayed at this hotel for two nights, and really enjoy it. All the staff I met were really nice and helpful, at any time of the day. Also, the breakfast was very complete and big. The rooms were ok, with a beautiful bathroom, tv, nice and new beds and pillows. And, this hotel has a gym and a swimming... More 

Was this review helpful? Yes
Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Barbara S. I wanted to thank you for choosing Dazzler San Martin for your stay. It is very important for us to have all returns of our visitors, and thanks to you we can improve every day and make your stay a memorable and enjoyable experience. We hope to welcome you again on your next visit to Buenos Aires... More 

nyc
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 8, 2014

this hotel is nothing fancy - if that's your thing then go ahead and pay the extra $$$ to stay at the Four Seasons nearby. the exterior is kind of underwhelming - it looks like some office building facade. the lobby is equally unimpressive - lots of marble but not really anywhere to sit other than a few chairs that... More 

Was this review helpful? Yes
Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Guest: I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your nice comments encourage us to continue working on providing high quality accommodations and services. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to Argentina. Sincerely, Mariano Alcaraz Hotel Manager More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 14, 2014

I stayed in this hotel with my girlfriend for 10 days. We stayed in two rooms that were basically identical. This is a centrally located property. The rooms are spacious. The bathroom is ok. The breakfast also ok. The furniture is kind of oldish. The hair drier did not work in either room. Repeated requests for a replacement fell in... More 

Was this review helpful? Yes 1
Fën H, Gerente at Dazzler San Martin, responded to this review

Dear Guest: I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on providing high quality accommodations and services. I look forward to the opportunity of hosting your next visit to Argentina. Sincerely, Mariano Alcaraz Hotel Manager More 

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