Clean and modern hotel. Good facilities, very comfortable beds, good food, service slightly slow.
Good access to the restaurants etc in Puerto Madero. Very safe area
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- Madero Hotel Buenos Aires
- Sofitel Buenos Aires

Clean and modern hotel. Good facilities, very comfortable beds, good food, service slightly slow.
Good access to the restaurants etc in Puerto Madero. Very safe area
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Everything has declined since we last stayed here in 2007. Basic housekeeping and maintenance has been overlooked and there is an air of tattiness throughout the hotel, e.g. The bath in suite 713 has a peeling interior, the lifts have stain marks on the walls, room curtains do not close properly, flooring is lifting, the terrace on floor 9 outside...
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We are awfully sorry for the impression given, not measuring up with your expectations, we thank you for your review. Refurbishments are scheduled in guest rooms and public areas. Concerning the Service, we have already revised this matter. Again, thank you sincerely for your time for letting us know about your stay and hoping to count you among our distinguished...
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This is one of the best Hotels I have stayed at. Very nice people, great rooms. Overall I had a fantastic stay with my family.
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We are sincerely thankful and proud for receiving your review of our Hotel. We are delighted that you have enjoyed your stay in Buenos Aires with your family.
Service and Quality are the key in making our guests live a Madero Experience and to give you the sensation of being at home away from home. Having the opportunity to totally...
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3rd times a charm. Finally...this was what we were looking for. Trendy, great location, clean, hip, excellent service. Nice breakfast included with large variety...not just stale danish and cold meat like other hotels. Pool had small but ample area for catching a few rays...not a pool scene by any means. We also stayed at Caesar park...super nice but stuffy, polo...
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First of all, we are thankful for your review on this site and are pleased that we have met your expectations during your stay at our Hotel.
We are by all means happy that we have measured up with the quality of our outlets and the staff having made the difference with our service. We understand that Service and Quality...
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This is the best looking hotel that I have stayed at in Buenos Aires. The lobby and room areas are very sleek and modern. The gym and spa area is fabulous with a wonderful view.
The hotel is in a nice part of Buenos Aires, but is not central to everything. You will need to take a long cab ride...
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Thank you for your comments regarding our Hotel, indeed we are located in a quite new neighborhood in Buenos Aires, Puerto Madero. With bars and restaurants that offer different type of cuisine.
We appreciate your kind words about our service, we emphasize our efforts with the staff. We believe that a friendly and helpful service is the key to make...
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The lack of service with our suitcases and the sort of cool -if not indifferent- reception was made up as soon as we walked into this great room. Everything was inpecably clean, well kept and perfectly functioning. Comfy mattresses, crispy bed linnen. Small balcony with view of Puerto Madero (we had a corner room). Excellent shower and fluffy towels. Stylish...
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We stayed during the past 5 years a couple of times at Hotel Madero which indeed is a great option at Puerto Madero, Buenos Aires.
This time however, we found the service lacking a little bit behind past times and also it seems that the hotel rooms need a refurbishment as time is passing by...
Rooms:
Very charming decoration with...
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We thank you sincerely for you overall review of the Hotel facilities. We are delighted that you have enjoyed your stay in Buenos Aires.
Principally Service and Quality together make the difference, we strongly believe they are the key to make our guests live a Madero Experience and feel at home.
Now, the issue you refer to of refurbishment, our...
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My husband and I have travelled all over the world and stayed in countless hotels. The Hotel Madero was an excellent stay. The hotel is stylish and sleek, yet comfortable and quiet. However, what makes this hotel such a good choice is the warmth and friendliness of the staff. Sebastian, the concierge, is tops. He is like your in the...
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This hotel is new and very modern. Its decor is spare, but luxurious. Rooms are very spacious and feature a balcony. Rooftop pool and sun decks are small, but don't feel cramped and have a panoramic view of the river. Service was attentive and professional. Staff is young and attractive, as is the hotel. It reminds me a lot of...
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Everything about the hotel and service are great!
They really go out of their way to make your stay a great experience.
They have the best continental breakfast you´ve ever seen!
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