this is a slightly improved version of its twin hotel, arenales, just 2 quadras (apples) away. The room i had was spacious with its own kitchenette and living room. The staff was friendly and let me checked-in at 10.00. Normally i would have to wait until 14.00. Deco is ok but needs some refurbishment,specially the bathroom. The corridors and elevator... More

The marketing for this hotel is a little misleading, with its glossy photos. The reality is that the room was very small and the fittings were very much degraded. Everything including the lobby and lifts are in need of a major refit. The kitchenette was shabby, with very basic equipment, and the bathroom contained cracking porcelain and tumbling curtain rails.... More

The hotel is good overall, the breakfast was fine and the lobby actually pretty new and stylish. The location is not bad either: just a 5 minutes walk to Calle Florida and its metro station. The problem is that the furniture is not as new as I'd like to. The room is spacious (the kitchenette is great!) but it lack... More

Situated in a building that could deserve a refurbishment this hotel was still a good experience. With the helpful staff the stay was pleasent. We had two rooms, one "small" and one "big". There was no big difference in size. From most of the rooms there are no view except in to a back yard and the neighbours window. For... More

Great location, staff very very friendly, great room. The only problem we saw in there was the air conditioning because it stopped working for 2 nights, from 8 that we stayed there. Oh yes, and the pool. It's not in the hotel, but 5 blocks away, in a club. They don't offer driving... But we recommmend Loi Suites Esmeralda, it's... More

This was perfect for our family. Comes with a full kitchen that we didn't really use but appreciated nonetheless. You can't beat the location and the suite was so comfortable and clean. Will definitely return and recommend it to friends. Staff could brush up on their english as there was some confusion but overall we loved it. Good breakfast and... More

In January 2008, the spouse and I spent 18 days at the Loi Suites Esmeralda, in a 1 bedroom with full kitchen -- perfect. The staff is friendly and very helpful. The rooms are clean, the breakfast is quite good. Location is central -- subway(easy to navigate), American Express(fees on exchanging US traveler's cheques to US dollars), airlines(for confirmation), a... More

Decent hotel in busy city district. Service is outstanding; Marina who operates both the front desk/concierge is top notch. Book tours with her for sure; price is right, excellent value for tours and hotel. Only negative is that it is a busy area thus traffic is 24/7 and traffic noise is 24/7. I would return for sure; maybe stay on... More

Location is great. Definitely this 10 story suites hotel is a three star because the furniture is not fancy and it's very simple, but it's ok. You can see my pictures. It's a five star in service (Martín, Marina and Mauricio for example were very helpful and warm people), cleanless it's a hit, Room 504 had no view but bedroom... More