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All 440 Buenos Aires hotels

Sarmiento Palace Hotel

3.5 of 5 Hotel   |   1953-55 Sarmiento, Buenos Aires 1044AAC, Argentina (Balvanera)
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Ranked #234 of 440 hotels in Buenos Aires
A recent review
5 of 5 stars Reviewed December 27, 2013
demonmike Melbourne
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182 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
Top Contributor
60 reviews 60 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 27, 2013

We arrived in Buenos Airies on Xmas Eve staying at the Sarmiento Palace Hotel. The Hotel is about 35 minutes from Ministro Pistarini (EZE) airport. The Hotel arranged for an airport pickup. The staff were very helpful. The room was excellent. I highly recommend this Hotel

Was this review helpful? Yes 2
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Michael and Nellie for your comments. We try always to do our best to satisfy our guests. Hope you enjoy the rest of your trip!! We wish you a happy new year, all the best wishes! Kind Regards, Lic. Melina Solange Attie More

Silver Spring, Maryland
Top Contributor
53 reviews 53 reviews
36 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 10, 2013

Although I didn't have a poor experience with this hotel, it wasn't great either. As they say, "the devil is in the details," and I felt that customer service was lacking in small ways that made our overall experience just average. I stayed in a 9th floor triple which was a little tight for three beds, but barely toed the... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear Guest, We are sorry for the inconvenience you had at the hotel. Unfortunately we are trying to do our best to improve the air conditioning conditions by working on a solution. The problem with the keys is because we are changing the system in order to provide an unique key to the guest and do not desactivate it during... More

Indianapolis, IN
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 16, 2013

I go to Buenos Aires fairly frequently, and I have always stayed here. It's extremely conveniently located (one block from the Red line subway) and only a few blocks from major cross streets (Corrientes and Callao). The hotel has a very friendly and helpful staff who are always ready to do what they can to make your stay pleasant. For... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear guest, We appreciate your comments. We wait for you soon again. Kind regards More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed May 8, 2013

Very nice hotel. Extremely helpful and knowledgeable staff willing to help. Very comfortable rooms, which were clean and spacious. The hotel offers a breakfast buffet with a large variety of options to pick from. We also had a delicious meal at their local restaurant. Would highly recommend to any and all visiting!

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot James for all the comments made. We are glad to hear every single opinion! We wait for you soon again. Best regards, Lic. Melina Solange Attie More

Moncton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2013

During check-in one my carry-on bag was stolen containing cameras, lenses, laptop etc. as well as all my photos of a two-week tour of Brazil. My request to view the footage of the incident on the CCTV was denied. Inside job ?

Was this review helpful? Yes 1
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear Odette, Like I said the same day of the incident, I am so sorry for what happened to you. Really it was the first time, and we acted the best we could. The cameras were not working due to a problem on the system and the insurance did not recognize the missing bag. We are sure that somebody from... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 27, 2012

We stayed 3 separate times as we passed through Buenos Airies. Rooms varied in size, with 2 including tea making facilities. All were clean and with air conditioning. Elevator is tiny - barely enough room for 2 people with suitcases. Service we found exceptional - and good English. They ensured our requirements were met. We had several airport transfers, all... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot for your comments. It is a pleasure to us satisfy all the requirements and wishes of our guests. We wait for you soon again. Happy new year. Best regards, Lic. Melina Solange Attie More

New York, NY
2 reviews
4 of 5 stars Reviewed November 16, 2012

If you expect all that you see in the photos online, you will be disappointed. But I had a great stay nonetheless. The staff was most of the reason for that. They went out of their way to be courteous and helpful, and fix problems I had with my room (which resulted in my changing to another room). I wish... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot for your comment!! We appreciate every single observation to improve our service. We wait for you soon again. Kind regards. Lic. Melina Solange Attie More

Brasília, Distrito Federal, Brazil
Top Contributor
68 reviews 68 reviews
61 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 26, 2012

Cool hotel for what you pay. In a very calm part of the center of Buenos Aires and you can go by foot to anywhere in the center. The hotel is very clean and the room is cozy and clean. The elevator is very tiny and you can't go inside with too much luggage and other people. The crew was... More

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Catania, Italy
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2012

It is located close to the Avenida Corrientes and to other famous streets (Calle Florida). Its location keeps it quiet during the night (at variance with other Hotels in Buenos Aires). Nice and comfortable rooms, with a good quality/price ratio. Good breakfast, but it could be improved. I did not like the lifts: too small.

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Louisville,Ky
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 29, 2011

The hotel is two blocks from mayor fareways, but its sorroundings are scary to say the least. The lobby is confortable and the front desk personell is somewhat friendly but that is about all I can say about the place. If you try to go to the rooms past the second floor, it has two elevators that fit only two... More

Was this review helpful? Yes 1

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Additional Information about Sarmiento Palace Hotel

Also Known As:
Sarmiento Palace Buenos Aires
Address: 1953-55 Sarmiento, Buenos Aires 1044AAC, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Balvanera
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#34 Best Value Hotel in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sarmiento Palace Hotel 3.5*
Official Description (provided by the hotel):
Sarmiento Palace Hotel recently modernized facilities provide:Included Services Buffet breakfast with fresh squeezed orange juice Wireless connection to Internet available through out our facilities Courtesy PCs with Broadband Internet Solarium Hot tubs Fitness center All rooms include individual air-conditioner, heating, cable TV, safety box, private bathroom with hairdryer, box-spring mattress, telephone, electronic lock and wake up service 24 hours reception, concierge and room service Back up power generator Messages to host from our Web siteOptional services Club with spa, swimming pool, fitness center and free classes (Tango, Pilates, Aqua Gym and many others) Bar Restaurant Private indoor parking Conference Center with air-conditioner, PC with Internet, TV, DVD and writing board Business center Fax LaundryLocationWe are located in one of the safest centric zones of Buenos Aires, one block away from the famous Corrientes and Callao Avenues, at three blocks from the National Congress and steps away from theaters, restaurants and cultural / entertainment complexes. Less than ten blocks away are the Obelisco, 9 de Julio Ave., Recoleta and the Abasto Shopping Center (the largest in the Capital framed in a typical tango neighborhood) along with the "Children’s Museum", the only one of its kind in Latin America. Additionally, we are one block away from a Metro Station for easy and cheap access to almost all important points of the City. ... more   less 
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