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All 441 Buenos Aires hotels

Sarmiento Palace Hotel

3.5 of 5 Hotel   |   1953-55 Sarmiento, Buenos Aires 1044AAC, Argentina (Balvanera)
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Ranked #239 of 441 Hotels in Buenos Aires
A recent review
3 of 5 stars Reviewed July 31, 2014
Siddharta07 Mendoza, Argentina
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204 reviews from our community

Traveler rating
    31
    93
    47
    20
    13
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52
63
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mendoza, Argentina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 31, 2014

Rooms are not very comfortable but good enough for few days stay. The location is very convenient not only shopping and public transportation but to reach both airports (International and domestic) They have a small restaurant and there are plenty of alternatives all around. Some buses companies interconnecting Buenos Aires with other provinces either pick you up or drop from/to... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks for your comments!! Hope to see you again. Regards More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 19, 2014

Room is clean. TV is good, and there are several channels available. Shower works well. Bed is good enough, though pillows are not good. Elevator is tiny, and it's scary the fact it barely fits two people. Breakfast is very good, but try to be there before 9:00am, otherwise it will be very crowded, specially over the weekend.

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Fernanda. We are doing our best to improve the breakfast according to the guests opinion. Regards, Lic. Melina Solange Attie More

Santiago
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

It's a good hotel for the price, the location is not the best... Try to stay in "la recoleta" or "palermo" cause the streets in downtown are not really safe during the night. the staff was nice! the rooms clean , but the breakfast need to be improve: there's no salad fruit ahaha! And the bread is not fresh, The... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Fernanda We will try to improve our breakfast. Thanks for the advice. Regards. Lic. Melina Solange Attie More

Melbourne
Top Contributor
78 reviews 78 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 27, 2013

We arrived in Buenos Airies on Xmas Eve staying at the Sarmiento Palace Hotel. The Hotel is about 35 minutes from Ministro Pistarini (EZE) airport. The Hotel arranged for an airport pickup. The staff were very helpful. The room was excellent. I highly recommend this Hotel

Was this review helpful? Yes 3
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Michael and Nellie for your comments. We try always to do our best to satisfy our guests. Hope you enjoy the rest of your trip!! We wish you a happy new year, all the best wishes! Kind Regards, Lic. Melina Solange Attie More

Silver Spring, Maryland
Top Contributor
56 reviews 56 reviews
39 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2013

Although I didn't have a poor experience with this hotel, it wasn't great either. As they say, "the devil is in the details," and I felt that customer service was lacking in small ways that made our overall experience just average. I stayed in a 9th floor triple which was a little tight for three beds, but barely toed the... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear Guest, We are sorry for the inconvenience you had at the hotel. Unfortunately we are trying to do our best to improve the air conditioning conditions by working on a solution. The problem with the keys is because we are changing the system in order to provide an unique key to the guest and do not desactivate it during... More

Indianapolis, IN
Top Contributor
51 reviews 51 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 16, 2013

I go to Buenos Aires fairly frequently, and I have always stayed here. It's extremely conveniently located (one block from the Red line subway) and only a few blocks from major cross streets (Corrientes and Callao). The hotel has a very friendly and helpful staff who are always ready to do what they can to make your stay pleasant. For... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear guest, We appreciate your comments. We wait for you soon again. Kind regards More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed May 8, 2013

Very nice hotel. Extremely helpful and knowledgeable staff willing to help. Very comfortable rooms, which were clean and spacious. The hotel offers a breakfast buffet with a large variety of options to pick from. We also had a delicious meal at their local restaurant. Would highly recommend to any and all visiting!

Was this review helpful? Yes
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot James for all the comments made. We are glad to hear every single opinion! We wait for you soon again. Best regards, Lic. Melina Solange Attie More

Moncton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2013

During check-in one my carry-on bag was stolen containing cameras, lenses, laptop etc. as well as all my photos of a two-week tour of Brazil. My request to view the footage of the incident on the CCTV was denied. Inside job ?

Was this review helpful? Yes 1
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear Odette, Like I said the same day of the incident, I am so sorry for what happened to you. Really it was the first time, and we acted the best we could. The cameras were not working due to a problem on the system and the insurance did not recognize the missing bag. We are sure that somebody from... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 27, 2012

We stayed 3 separate times as we passed through Buenos Airies. Rooms varied in size, with 2 including tea making facilities. All were clean and with air conditioning. Elevator is tiny - barely enough room for 2 people with suitcases. Service we found exceptional - and good English. They ensured our requirements were met. We had several airport transfers, all... More

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot for your comments. It is a pleasure to us satisfy all the requirements and wishes of our guests. We wait for you soon again. Happy new year. Best regards, Lic. Melina Solange Attie More

New York, NY
2 reviews
4 of 5 stars Reviewed November 16, 2012

If you expect all that you see in the photos online, you will be disappointed. But I had a great stay nonetheless. The staff was most of the reason for that. They went out of their way to be courteous and helpful, and fix problems I had with my room (which resulted in my changing to another room). I wish... More

Was this review helpful? Yes
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot for your comment!! We appreciate every single observation to improve our service. We wait for you soon again. Kind regards. Lic. Melina Solange Attie More

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Additional Information about Sarmiento Palace Hotel

Address: 1953-55 Sarmiento, Buenos Aires 1044AAC, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Balvanera
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sarmiento Palace Hotel 3.5*
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Also Known As:
Sarmiento Palace Buenos Aires

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