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Sarmiento Palace Hotel

1953-55 Sarmiento, Buenos Aires 1044AAC, Argentina
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1 room 1 guest
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281 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (281)
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    (62)
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2 reviews
3 of 5 stars Reviewed July 15, 2015

It's not quite near the center - 20min walk to Recoleta, 30min walk to Palermo. It's a basic hotel - u get what u pay for. However our room was clean and comfortable, view wasn't great (overlooking another room). Staff were accomodating, breakfast was great.

Was this review helpful? Yes
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Teresita for your review. We hope you have a great year. Best regards. Lic. Melina Solange Attie More 

Lisbon, Portugal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 7, 2015

This review is from a 7day stay on August 2013. This is an ok hotel for budget travelers. Room could be cleaner, I had a hard time with allergies because of carpet floor. Even though I had asked a room without carpet floor when booking, they gave me one with carpet floor. When I asked to trade rooms they only... More 

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks for your comments. We are taking out all carpet floors and putting wooden floor but it is a hard work to do. We almost have 50% of the rooms completed. Regarding to elevators there is nothing to do, just offering our 3 elevators to guests. We are also improving our breakfast adding more variety of pastries. Sorry for any... More 

Bratislava, Slovakia
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 9, 2014

I got this hotel during our package tour and I must say, I was positively surpriser. Although the rooms were bit outdated, they were clean, quiet, equipped with bath amenities and the hotel staff was very friendly and helpful. Especially the location was great; for a relatively small amount of money we were only 2 metro stops/15min walk from the... More 

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Melina Solange A, Asistente de reservas at Sarmiento Palace Hotel, responded to this review

Thank you for your comments. We looking forward that you return again. Best Regards. Lic Nadia La Forgia More 

Mendoza, Argentina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 31, 2014

Rooms are not very comfortable but good enough for few days stay. The location is very convenient not only shopping and public transportation but to reach both airports (International and domestic) They have a small restaurant and there are plenty of alternatives all around. Some buses companies interconnecting Buenos Aires with other provinces either pick you up or drop from/to... More 

Was this review helpful? Yes 1
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks for your comments!! Hope to see you again. Regards More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2014

Room is clean. TV is good, and there are several channels available. Shower works well. Bed is good enough, though pillows are not good. Elevator is tiny, and it's scary the fact it barely fits two people. Breakfast is very good, but try to be there before 9:00am, otherwise it will be very crowded, specially over the weekend.

Was this review helpful? Yes 1
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Fernanda. We are doing our best to improve the breakfast according to the guests opinion. Regards, Lic. Melina Solange Attie More 

Santiago
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

It's a good hotel for the price, the location is not the best... Try to stay in "la recoleta" or "palermo" cause the streets in downtown are not really safe during the night. the staff was nice! the rooms clean , but the breakfast need to be improve: there's no salad fruit ahaha! And the bread is not fresh, The... More 

Was this review helpful? Yes
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Fernanda We will try to improve our breakfast. Thanks for the advice. Regards. Lic. Melina Solange Attie More 

Melbourne
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed December 27, 2013

We arrived in Buenos Airies on Xmas Eve staying at the Sarmiento Palace Hotel. The Hotel is about 35 minutes from Ministro Pistarini (EZE) airport. The Hotel arranged for an airport pickup. The staff were very helpful. The room was excellent. I highly recommend this Hotel

Was this review helpful? Yes 3
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks Michael and Nellie for your comments. We try always to do our best to satisfy our guests. Hope you enjoy the rest of your trip!! We wish you a happy new year, all the best wishes! Kind Regards, Lic. Melina Solange Attie More 

Silver Spring, Maryland
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 10, 2013

Although I didn't have a poor experience with this hotel, it wasn't great either. As they say, "the devil is in the details," and I felt that customer service was lacking in small ways that made our overall experience just average. I stayed in a 9th floor triple which was a little tight for three beds, but barely toed the... More 

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear Guest, We are sorry for the inconvenience you had at the hotel. Unfortunately we are trying to do our best to improve the air conditioning conditions by working on a solution. The problem with the keys is because we are changing the system in order to provide an unique key to the guest and do not desactivate it during... More 

Indianapolis, IN
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 16, 2013

I go to Buenos Aires fairly frequently, and I have always stayed here. It's extremely conveniently located (one block from the Red line subway) and only a few blocks from major cross streets (Corrientes and Callao). The hotel has a very friendly and helpful staff who are always ready to do what they can to make your stay pleasant. For... More 

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Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Dear guest, We appreciate your comments. We wait for you soon again. Kind regards More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed May 8, 2013

Very nice hotel. Extremely helpful and knowledgeable staff willing to help. Very comfortable rooms, which were clean and spacious. The hotel offers a breakfast buffet with a large variety of options to pick from. We also had a delicious meal at their local restaurant. Would highly recommend to any and all visiting!

Was this review helpful? Yes
Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace Hotel, responded to this review

Thanks a lot James for all the comments made. We are glad to hear every single opinion! We wait for you soon again. Best regards, Lic. Melina Solange Attie More 

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