4nts-I love the hotel- we had a beautiful suite-incredible design and quite comfortable. The staff was friendly and professional but a little on the arrogant side. I have stayed at amazing Asian hotels and had much better staff. The Rojo Tango show was a really nice experience. The breakfast buffet was also very nice. Location was great-taxis are cheap. I... more

The hotel is both surreal and gorgeous. However, for the price it just doesn't measure up. While the staff is friendly, no one working here will ever suffer from work related stress. For a country renown for its beef I wish, just once, that they would have prepared my steak the way I oredered it. I asked for med rare... more

Yes the Faena is expensive but the service is some of the best I have experienced anywhere in the world. We stayed in the hotel for Christmas Eve and Day but a week before were able to drop off some luggage in advance of our stay as we were off to the countryside for a week. This was not a... more

My husband and I split up our time in BsAs between Puerto Madero and Palermo and I'm so happy we decided to do that, because our Palermo experience was infinitely better at the hotel Legado Mitico than at the Faena. The staff who work at the reception desk are horribly rude and act like they are doing you a favor... more

We stayed just one night and arrived at midnight due to flight delays. Fab bedroom, and stunning design thoughout the hotel. We were delighted to find live music and lots of people partying in the bar. Not a cheap hotel but worth a visit. more

We went to BA on our honeymoon and stayed at the Faena for five days. Our first room, which was lovely and large with a great bathroom was on the 5th floor overlooking the pool. We had to change rooms because of the DJ that plays everyday from 11 am to 11:30 pm. The volume wasn't set for background music,... more

The design is fabulous, the poolscene great (although not as good as the Delanoe in Miami the amanjenas or other similar design hotels) and it has all the features you can ask for. The thing bringing down the grade is that it most of it is good but not as good as you'd expect. they promote their "experience managers", but... more

Horribly noveau riche, people getting drunk by the pool while the staff keeps pouring drinks, no class, no style. Buenos Aires is great, this is wannabe Miami Beach. more

My husband and I have just returned from spending several days over Christmas at Faena Hotel + Universe and our experience there was fantastic. The hotel and amenities are excellent but what makes Faena unique are the wonderful people who work there at all levels. The service was of the highest possible standard throughout the hotel, but the Experience Managers... more