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Faena Hotel

Travelers' Choice award winner
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445 Martha Salotti, Buenos Aires 1107BDA, Argentina
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Faena Hotel
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Faena Hotel
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703 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is really beautiful and unique. The lobby is inviting and arouses curiosity. The bar and the pool are welcoming and believe to be the highlight of the hotel. The room is very good and the curtains in the bathroom are very charming. I missed only a workstation. I know how much the hotel maintenance is challenging, however I... More 

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Edmonton, Alberta
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We rented and apartment through RentinBA (found on airbnb) and had a wonderful 5 night stay. The staff are very helpful and the facilities are awesome. We would wander through the city in the morning and then return for an afternoon by the pool, with delicious cocktails and lunch. The doormen and concierge were very helpful and the location superb.... More 

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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything single experience at this hotel was outstanding. Although It would be nice to have a vegan menu available next time At el mercado and at the library. The rooms could have fresh fruits, tooth paste and combs ;)

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

It was a pleaseant stay. Please only check the Refrigerator. It was defrosting and all the water just distroyed the wood cabinet. It does not look cleaned. All the other things were perfect. All the employees were so kind and very prestative.

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear guest, Thank you for your very nice review about your recent stay with us. We are very pleased to see that you enjoyed your stay at the hotel. I also took your comments about refrigerator and we are working on that right now. Please do not hesitate to contact me directly for your next reservations or your friends reservations,... More 

peru
1 review
3 of 5 stars Reviewed 1 week ago

great hotel, love the style but had a room on the 1st floor just above the bar and on the wednesday night, they had a party going on past 2.00 am so not good to sleep!!!! and even less if you have to get up at 5.00 to catch a flight!!!

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear PetitMiribel Thank you for your review. I understand your frustration regarding the noises coming from the Library Lounge during your last night in the hotel. Please accept my most sincere apologies for the inconveniences caused. Unfortunately I could not talk to you personally before your departure, please feel free to contact me at your own convenience, I will be... More 

New York
1 review
3 of 5 stars Reviewed 1 week ago

Stayed 4 nights. Rooms are gorgeous interior design but not practical. Staff had attitude & then I went to the Park Hyatt due to a flight cancellation. Much better location for restaurants & walking in parks & the staff was much better

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear Sarah M Thank you for taking the time to review your recent stay with us. We are very sorry to hear of your disappointing experience at Faena Hotel Buenos Aires. Service is an area that we are extremely passinate about and work at daily to continuously give the best and most courteous and professional service. I would welcome your... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Faena with a very large group. The service was impeccable. Not one detail was overlooked. The amenities were top notch. The food was incredible and the service was best in class. I would absolutely stay here again and recommend the Faena to friends, family and business associates.

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear dscanzio1, Thank you for choosing Faena Hotel, and for sending in your comments. Hearing how much you enjoyed Faena experience was very rewarding for us! We love rolling out new changes to keep the experience fresh, and were glad to see how you mentioned the amenities were top notch. Thank you again for taking the time to let us... More 

Palma de Mallorca, Spain
Top Contributor
113 reviews 113 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very stylish with interesting architecture and interior design crossing over from P Starck to Gaucho style and over into warehouse ,now high-end hotel ... good Spa and pool area , also Tango bar/show inhouse

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear Mich It is tremendous pleasure to read such a nice review. On behalf of our team, thank you very much for your kind words and we look forward to welcome you back in the near future! Best regards Ariel Barrionuevo More 

Hayden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The area where the hotel is located is very nice and clean and you feel safe. An array of great restaurants line the river which is a very quick walk from the hotel. Rooms are clean and amenities are complete -service good. Decor very modern, a little dark but very intimate and inspiring. Only downside is the breakfast-coffee is served... More 

Review collected in partnership with this hotel

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Ariel B, General Manager at Faena Hotel, responded to this review

Dear Lindseybrit, Thank you very much for sharing your most recent experience at the Faena Hotel Buenos Aires. We are delighted to read that you enjoyed your stay with us.We were also happy to learn that our location met your expectations. Regarding to your breakfast experience I took seriously your comments and I will take actions immediately. I sincerely hope... More 

Tbilisi, Georgia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the best hotel I have stayed in. Rooms are big, beds are comfy. breakfast feels homy and the SPa and pool are fab. The place is alive with a great bar. Can't go wrong. Location is fab. Great showers and good service with attention to details. Stark design helps.

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