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Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5
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San Martin 1225/1275, Buenos Aires 1104, Argentina
Sheraton Buenos Aires Hotel & Convention Center
Best prices for: 1 room 1 guest
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Ranked #151 of 442 Hotels in Buenos Aires
A recent review
4 of 5 stars reviewed 6 days ago
ggithaiga Washington DC, District of Columbia
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1,168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gilroy, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed here for the 2nd time in 2 years and consistent experience. Rooms are very outdated and need some TLC. My carpet was so bad I would not walk on with bare feet and very must smell I suspect from spraying dirty carpet with some type of air freshener.. TV had obnoxious buzzing noise that would not go away. Could... More 

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Washington DC, District of Columbia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sheraton Buenos Aires is located on a street that has many hotels and near Florida street which is a shopping street. I was happy with the professional handling of guests by the front office. Leticia was quite useful in directing me on who would give me information that I needed who happened to be the concierge! Very knowledgeable on... More 

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Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at the Sheraton Buenos Aires. It was nice to hear the front desk. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future. More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice and clean room, with great views over the park and train station. Staff was friendly and helpful. I found it easy to walk around the city; maybe 10-15 min walk to Plaza de Mayo. The park nearby has some amazing giant trees.

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Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We read your review and are very happy to know you enjoyed your time at the Sheraton Buenos Aires and we hope to see you again very soon for your next stay. More 

Kampala
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Here for the #ICANN53 meeting I was part of a large conference of more than 500 attendants but got easily absorbed into the Sheraton way of getting things done. The main hotel is adjoined to the Sheraton Park Tower, which I gather is more luxurious and expensive. For the first two mornings I was there I somehow found myself in... More 

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Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again. More 

Sao Bernardo Do Campo, SP
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for a business trip and had a very good time. They have renovated as of recently so there is a whole new tone to it . Delicious food, helpful staff , good location. For business needs was also good with very helpful staff .

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We read your review and are very happy to know you enjoyed your time at the Sheraton and we hope to see you again very soon for your next stay in Buenos Aires. More 

Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK stay. Hotel is dated, rooms not very well maintained. But I would stay here again. Good SPG recognition. Service is not great. The Park Plaza next door is much better, and well worth the extra points/bucks.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for the comments you have left at Trip Advisor. We really appreciate them. Thanks very much for your loyalty to our brand. More 

Dubai, United Arab Emirates
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Old hotel that needed an urgent update probably 10yrs ago so you can only imagine it now. No point updating pics of all the outdated, broken, damaged things in the room 'cause it would take a while... In a good location but at this stage, unfortunately, next to a construction site. Drilling started 7am (Saturday morning) and is only 30m... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you for taking the time to share your feedback. It is our objective to work on them in order to continue improving our services. Let me take this opportunity to announce that we are remodeling our lobby and also our restaurant with more places and comfort. More 

Ringwood, United Kingdom
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 31, 2015

We found the hotel to be in a good location, away from the noise and busier streets. We stayed at the hotel either side of our cruise to Antarctica. Front desk staff and concierge attentive and fast. Wi-fi a little confusing had to call someone both times to get me on-line. Had to queue for a table for breakfast every... More 

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again. More 

Reading, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 28, 2015

Would not recommend this hotel to anyone. The whole hotel needs updating. You have to pay for the Internet 120peso a day which is bad quality. Pay for the gym 150peso a day. The staff are rude and not bothered in helping you. Room service took over 30 minutes to deliver two cups of coffee which was instant coffee. It's... More 

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much. More 

Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 27, 2015

I stayed in this hotel for 7 nights on business purposes. Rooms have a good size. Beds were okay. Bathroom was a bit out-dated and could use a renovation. Also I could not open a window for more then 2-3 centimeters. Breakfast area was good, The fitness and gym could be used for free. Entrance and reception are nice. There... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More 

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