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All 439 Buenos Aires hotels

Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5 Hotel   |   San Martin 1225/1275, Buenos Aires 1104, Argentina
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67%
Ranked #162 of 439 hotels in Buenos Aires
A recent review
3 of 5 stars reviewed 2 days ago
Cynthia W
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784 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

Crap TV, very few channels with English subtitles, no tea/coffee machine, free wifi only in the lobby!!! To save the time and effort in getting dressed every time you need to check an email or upload something from the internet, you'll have to pay the daily charge; around £10 a day. What's the harm in supplying a little tea/coffee machine???... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. I will share your comments with the Management to improve our services. We hope to have you with us again. More

San Francisco, California
Top Contributor
99 reviews 99 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here in May 2014 for 5 nights. Was told by family in the area that it's an old hotel. True, but the hotel appears to be going thru a renovation. As a Platinum SPG member, I used my Suite Upgrade Awards for a suite. Unfortunately, the room I was upgraded to did not match the photos on the reservation... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback. We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments about the room issues with our manager, all the feedback we can get from our guests help us to improve... More

Arlington, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

This Sheraton was a big disappointment. The staff is not at all friendly, the property is very old, and sadly, the food is terrible. At 8:30pm there was not hot water for a shower and the doors are so think you can hear everything people are saying in the hall. I would not recommend this to anyone.

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Sheraton Buenos Aires Hotel... More

chester
Top Contributor
62 reviews 62 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very good in location , it's a busy hotel , my room was spacious and clean . Ordered room service few times , good hot food , lots of choices , pastries are so good !!! Lobby area is nice large open space , lovely coffee shop and staff are very nice . Laundry service very quick .... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again. More

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Classic sheraton, with all services included. Has a nice gym and a few restaurants. A little old, but they kept it in good shape. Use the concierge; each recommendation we received was fantastic. Entire staff speaks English

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are dirty and unkempt. We stayed there on 3 separate occasions over the course of 12 days. The first two were okay, but for the last stay we got put in a smoker's room with tiny beds. All rooms have stained carpets with cigarette burns. The bathrooms are dirty, dingy, old and disgusting. The toilets are... a poor... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We really appreciate your comments; it is our objective to work on them in order to continue improving our services. More

Northern Virginia
Top Contributor
297 reviews 297 reviews
85 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a couple of nights during the World Cup matches. The air conditioning seems to be working better than on past visits, but it was winter, so maybe in summer it would be harder to keep up with the heat load. Room was upgraded to a club floor room, which gets access to the club lounge. It also... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for the comments you have left at Trip Advisor. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand. More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful inside and very well kept. Even standard rooms are top shelf. Security guards hover like the president is staying there. Huge lobby all marble and beautiful. Park Tower is super luxury wing. Sheraton Link in lobby is very good. Coffee cafe in lobby is great for mornings. Location is perfect at the beginning of several major... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More

Bogota, Colombia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm going to begin saying that, you must remember that Buenos Aires is an old city, the entire country has gone thru several economic crisis, and that has affected the entire infrastructure as well. This hotel, has very good location, its right between Puerto Madero and Recoleta barrio whic you will visit for sure. its in a busy area so... More

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More

Dorado, null, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has very nice views. My room was comfortable and nice. This hotel is great for bussiness meetings. Food is great and the staff were great. The location is excellent, short walk to Florida Ave where you can shop, eat and drink. If you want a city tour the concierge can help.

Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More

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Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: San Martin 1225/1275, Buenos Aires 1104, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
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Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Buenos Aires Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Spa Hotel in Buenos Aires #73 Luxury Hotel in Buenos Aires #85 Business Hotel in Buenos Aires #119 Romantic Hotel in Buenos Aires
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Number of rooms
742

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