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All 436 Buenos Aires hotels

Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5 Hotel   |   San Martin 1225/1275, Buenos Aires 1104, Argentina
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Ranked #148 of 436 Hotels in Buenos Aires
A recent review
4 of 5 stars reviewed 5 days ago
clarewilliams1 East Grinstead, United Kingdom
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941 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Grinstead, United Kingdom
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very friendly check in staff, upgraded us to Club level suite. Great breakfast and free use of computers on ground floor to check in for airline flights. Nice pool area and free wifi in lobby, paid in rooms. Club rooms nicer than normal ones-refurbed maybe?

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Buenos Aires
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Sheraton Buenos Aires has been here for ever... It is in one of the key locations in the city...close to Business Center, downtown, transportation and walking distance to most things a visitor or business traveller will need. Traditional Sheraton Style... depending the room you will have updated or more older decor. Views are also there from every room depending... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again. More 

Palm Springs
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Consistently good and updated rooms, particularly club floors. Club lounge is terrific with great breakfasts, amazing views and cocktails. Close to downtown, Recoleta and Puerto Madero. Large hotel, but service is usually quite good. Only real negative that it is sometime difficult to get taxis at night. There is no doorman to help.

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We read your review and are very happy to know you enjoyed your time at the Sheraton Buenos Aires and we hope to see you again very soon for your next stay in Buenos Aires. More 

Rome, Italy
Top Contributor
53 reviews 53 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'd not recommend this hotel. Its location is good but not excellent, but it's inside where the problems reside...... will list the major issues: - Customer service: Whe I made my reservation I requested a NON smoking room. My SPG profile also has that preference noted. Guess what? Arrived there and they gave me a smoking room...... had to change... More 

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much. More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Sheraton is good-average. I'd highly recommend you get on one of the club floors, which comes with a nice free breakfast and the rooms are a lot nicer. Still, this hotel is old and the rooms are showing it. Room was clean but pretty dated. Pool area is very dated. Good location if you're working in the microcenter/financial district,... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We really appreciate your comments; it is our objective to work on them in order to continue improving our services. More 

Salta
Top Contributor
157 reviews 157 reviews
61 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Buenos Aires Sheraton has definitely seen better days. It is apparent that the country's economic downturn in combination with the socialist government has taken its toll on the hotel. It is still a fairly good hotel in an excellent location but with early signs of deterioration and decay. In my room there were huge stains on the floor and... More 

Was this review helpful? Yes 2
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear of your experience. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service. More 

Los Angeles, California
Top Contributor
117 reviews 117 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A work-week's long conference brought me to the Sheraton Buenos Aires which is located sort of mid-north within this large sprawling city! It is close to many of the dockside attractions, parks, zoo and train terminal. This large property has all of the amenities a business traveler would expect, although the hotel's age diminishes these features dramatically. The rooms are... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again. More 

Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 18, 2014

There is a park a few blocks away and this hotel is located conveniently to get anywhere in the city. The rooms were nice and the staff was extra pleasant to speak to and offer suggestions. I would stay at this hotel if I were ever back in this beautiful city.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Sheraton Buenos Aires. More 

Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 12, 2014

This is the 3rd time I'm staying here and for sure is the worst WiFi ever. If you need to work from the room, be patient. The breakfast and the staff people are excellent. I would recommend to stay at the higher floors to avoid noise from the street.

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. I will share your comments with our It manager. Your feedback is very important for us in order to continue improving our services. Thank you so much. More 

london
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 11, 2014

I would not recommend staying here if you want a peaceful nights sleep. The doors are so loud when they close and during my stay other hotel guests staying near my room didn't know how to close a door quietly. ( selfish idiots ). The maids are not considerate either, if they are working then you ain't sleeping. No tea/coffee... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much. More 

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Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: San Martin 1225/1275, Buenos Aires 1104, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
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Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#67 Luxury Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
#97 Family Hotel in Buenos Aires
#106 Romantic Hotel in Buenos Aires

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