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Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5
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San Martin 1225/1275, Buenos Aires 1104, Argentina
Sheraton Buenos Aires Hotel & Convention Center
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Ranked #155 of 437 Hotels in Buenos Aires
A recent review
4 of 5 stars reviewed 3 days ago
Katieharbath
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1,049 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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All months
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Sheraton alone while in town on business. The staff was extremely friendly, spoke English which was helpful and the rooms were very clean and nice. I particularly liked the water pressure of the shower. Also ordered room service twice and the food was excellent. Particularly the chorizo and empanadas. Will definitely be staying here again on... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More 

Riyadh
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had the chance to stay for 5 days at the Sheraton Buenos Aires & Convention Center. It was a good stay overall. I attended a meeting in the same hotel, which was the reason for my stay. Some facts: Not the most luxurious hotel, but had some nice details of upscale. The rooms were a bit over standard, good... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. Thank you so much for staying with us and we hope to see you in a near future. More 

Hong Kong, China
Top Contributor
103 reviews 103 reviews
51 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel was undergoing extensive renovations when we visited but the staff helped to cover any gaps in facilities, pointing out we could use the Business Centre for computer service in the absence of Link @ Sheraton ! The glory of the Hotel is the Starwood Members' Club Lounge . It's a very civilised pair of connected rooms with good... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us and we... More 

Dubai, United Arab Emirates
Top Contributor
57 reviews 57 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is exactly what it intends to be: An ideally located efficient business hotel for people who don’t have to pay their own hotel bill. Rooms were standard Sheraton. View was nice: looking out over the ferry port and the La Plata River. Breakfast was slightly mediocre. Restaurant is small. Waiting lines at the egg station were long. Choices... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback. We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments about the breakfast with our Food&Beverage manager, all the feedback we can get from our guests help us to improve... More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here march 2015 and the location is excellent. I had a single room on the 12th floor which was a bit dated but very adequate. The bed was very comfortable and I slept very well for the 6 nights I stayed. The only meals I had in hotel were breakfasts which were poor but the coffee was nice.. The... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More 

Houston, Texas
Top Contributor
125 reviews 125 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I hear this was THE place to stay back in the day. I've stayed here 3 times now and I've really come to enjoy this hotel. The lobby is currently going through a reno, so I look forward to seeing what they've done. There is always a long line at the front desk, which is annoying. I also got some... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More 

Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel some years ago. Since then, it seems no improvements have been done, perhaps the elevators. Overall it is clean, bathroom is fine, but if you shower too late in the morning, do not expect hot water. Last night of my stay, tobacco smell was noticeable, so I had to turn the air conditioning to avoid... More 

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More 

Newark, Delaware
Top Contributor
156 reviews 156 reviews
31 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at the Sheraton in Buenos Aires for three nights before departing on a cruise to Antarctica. We opted to stay at the Sheraton due to its affordable price (the rest of the cruise group was staying next door at the Park Tower). We really enjoyed our stay at this hotel! We arrived early (around... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. Thank you so much for staying with us and we hope to see you in a near future. More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It is very rare that I give negative reviews because I put a lot of time and effort into doing my research and it has paid dividends over the years. My stay at this hotel was due to a delayed flight and we were 'put' into this hotel for a night. On being told we were going to a 'Sheraton'... More 

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear of your experience, it is feedback like this that we learn from and use to improve. We hope to have you with us again. More 

Connecticut
Top Contributor
91 reviews 91 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton during my most recent business trip to Buenos Aries. Only one word to describe this hotel ... Pathetic! My first room (422) was a compete disaster from the moment I walked in the door. Everything was outdated and in need of repair, especially the bathroom. The first things I noticed were the hole in the... More 

Was this review helpful? Yes 2
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