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All 440 Buenos Aires hotels

Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5 Hotel   |   San Martin 1225/1275, Buenos Aires 1104, Argentina
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Ranked #173 of 440 hotels in Buenos Aires
A recent review
4 of 5 stars reviewed 2 days ago
Cindy H Austin, Texas
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698 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband and I arrived in late March. Our flight into Buenos Aires arrived in the morning and we went straight to the hotel. To our delight, we did not have to wait until the afternoon for a room. We hung out at the Club Room for an hour while our room was getting ready. Since I am a Gold... More

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Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Large location and convention center, but near busy streets. Hotel rooms were tiny and out of date. Reasonable location to eat including a steak house that is absolutely fantastic. Would prefer a different hotel if staying near by.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Otherwise I will share your comments about the room facilities with our Room Division Manager, all the feedback we can get from our guests help us to improve our services. Thank... More

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the better hotels I have stayed in. Service is very good, check in and check - out is slick. I have stayed in both a standard room and Club room. Standard rooms bathroom was a bit dated and small. Beds are comfy and rooms are well furnished. Spa and gym are great. Swimming pool and sun... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to have you with us again. More

Manila, Philippines
Top Contributor
150 reviews 150 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the staff needs reorientation towards hospitality and better service. rooms were ok hut cleaned very late! english translator in the resto cannot order even how the egg should be done!!! staff in resto were good but cannot communicate we did a sign language most od the time. this hotel good for locd not international.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much. More

Suffolk England
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived late at night and had a flight early morning but we were very pleased with our room which was larger than average and was very clean. The wash basin was separate to the bathroom and separated from the beds by an attractive glass panel. I cannot comment on value as this was part of a package and we... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We read your review and are very happy to know you enjoyed your time at the Sheraton Buenos Aires and we hope to see you again very soon for your next stay in Buenos Aires. More

Buenos Aires, Argentina
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Sheraton Retiro is not a good place to stay. Half of the rooms are really old, smelly and have dirty carpets. The location is good during the day cause your near downtown but its really dangerous if you want to go out at night.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good location to get around Buenos Aires. The hotel is huge and the gym has been the best in the top hotels we've stayed in South America so far. The hotel is also a convention centre so busy at most times, but staff were all very efficient and welcoming. You can see that the hotel is starting to look slightly... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Thank you so much for staying with us and we hope to see you in a near future. More

New York City, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I used to be a fan of this hotel, given its central location right next to the Tienda Leon bus station within walking distance to Puerto Madero and the Retiro areas. The hotel has a rather spacious Club Lounge, which had a great spread and great staff prior to this stay. However, this hotel has gone downhill since my last... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Sheraton Buenos Aires hotel.... More

Washington, District of Columbia, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It didn't feel like I was a frequent spg traveler. During check in, the hotel staff did not make me feel much at home. They didn't tell me about breakfast being included or not, how to connect to the internet, etc. they were mostly focused on talking about themselves. (Sometimes even cursing). Then the bathroom was not very clean. The... More

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Sheraton Buenos Aires Hotel... More

Senior Contributor
21 reviews 21 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I arranged for a pickup at the airport and he was acceptably late. Finally, I got to the hotel and were ready rest in my room. The check in time was 3:00 and I got there at 4:00. However, I didn't get my room until an hour later! Some of my coworkers didn't get there room until two hours later!!!... More

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much. More

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Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel
Sheraton Buenos Aires
Buenos Aires Sheraton
Address: San Martin 1225/1275, Buenos Aires 1104, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Luxury Hotel in Buenos Aires
#107 Business Hotel in Buenos Aires
#119 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Reservation Options:
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