The location is excellent. The staff is kind and helpful. The rooms are average, with worn out carpets that must be replaced. The bathrooms are very small. At times, a putrid smell came off from the bathroom, and the staff plugged the drain at the bathroom floor. Their prices keep going up (x 3 during the past 3 years), and... more
Management response from
PLAZAFRANCIA, Reservation Dept
Dear guest,
Please be advised that we have immediately contacted tripadvisor website and we have taken into account customer surveys performed at our hotel facilities.
Last June 1st, you reported 2 types of claims, namely: 1-you referred to putrid smell in the bathroom
2-you stated taht prices were trebled during the last years.
As regards 2- above, please note that...