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Hotel de las Americas

Libertad 1020, Buenos Aires 1012, Argentina
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373 Reviews from our TripAdvisor Community

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

If you want to choose this hotel, I have to leave my common to remind you to be careful with the lying staffs.When we check out from the hotel today, our friends came with a taxi to send us to airport.And then ,the staffs who hold our bags told me that there is FREE service to drive us to airport... More 

Helpful?
1 Thank Tiantian W
Marcelo L, Director General at Hotel de las Americas, responded to this review

Dear Tiantian W, I am the CEO of the hotel. We have gone through the incident in detail and I want to offer you my sincere apologies and explain to you our mistake. The bellboy that assisted you with your luggage assumed that you had booked the room with one of our travel agencies that offers airport transfer. While we... More 

Johannesburg, South Africa
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Definitely not near the standard of a four star hotel. Basic breakfast, old building, poor state of refurbishment, poor television channel choice (only one English news channel with sound). We found the hotel reasonably quiet and the room comfortably sized but the bathroom way to cramped and the shower requires one stands in the bath.

Helpful?
Thank staplesh
Wendover, United Kingdom
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 27, 2015

A little disappointing with a very basic breakfast (which seems to be the norm in Argentina) but the room was okay if a little tired. Plenty of hot water and the TV had BBC world news (again rare in Argentina and Chile)

Helpful?
Thank ruth95
Córdoba, Cordoba, Argentina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 20, 2015 via mobile

I booked this hotel because it was part of a package. I was very pleased to find out that it is 1 block from Santa Fe avenue and 9 de julio avenue. There are subway stations near and bus stops as well. Breakfast is very good, they serve fruit salad, cereal, yogurt, different kinds of bread, cheese, ham, jam, eggs,... More 

Helpful?
1 Thank Luisa341
New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 8, 2015

BEWARE! I booked this online selecting to pay at the hotel as is necessary given Argentina's dual exchange rate (otherwise you pay 30% more). To my surprise, they DEMANDED UPFRONT PAYMENT for the WHOLE stay. Since it was 8 pm I was unable to exchange dollars. Although I pointed out to the manager that the whole matter revolved around giving... More 

Helpful?
2 Thank Gerardo N
Marcelo L, General Manager at Hotel de las Americas, responded to this review

Dear Mr. Gerardo. Thank you for your email and I feel very sorry that you might have had a bad experience at our hotel. My sincere apologies. We have reviewed the issue in detail with our Front Office Manager and it seems there was a misunderstanding on the payment method. While our non-refundable reservation typically allow guests to benefit with... More 

Tewkesbury, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed April 29, 2015

Although the Hotel is well located, it is dirty , and in desperate need of refurbishment. We did not find the Reception staff, or the Bar staff very helpful, or friendly- everything appeared to be too much trouble for them, even though we had stayed at the hotel for 5nights!!! We did, however, find the porters very helpful, and accomadating.... More 

Helpful?
Thank Ann F
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 14, 2015

We stayed there for 4 nights in February 2015. Convenient location, good value for the price. Very clean, staff very friendly, were allowed a late check-out without any other fees. There is a convenient store across the street where you can buy snacks and water. We had problems with the toilet, we called the front desk and 5 minutes later... More 

Helpful?
Thank Suzie B
Torrey, Utah
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 6, 2015

Just a block off the 9 July Avenue, this modest hotel is in a convenient city location and a good value. We appreciated being able to walk to many of the downtown restaurants and shopping areas. It was in a quiet neighborhood with some little shops nearby to grab water or snacks. Jorge, the evening front desk manager, was helpful... More 

Helpful?
Thank Twinder
Raleigh, North Carolina
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

We stayed here for 3 nights. The location was excellent and the 7th floor king size room comfortable and quiet. There is a Carre Four express supermarket conveniently located across the street. The breakfast was good but featured the same hot egg dishes each day. We found the staff appeared disgruntled and unfriendly. It appeared more like a business hotel.

Helpful?
1 Thank Pamela P
Paris, France
Level Contributor
149 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1,139 helpful votes
3 of 5 stars Reviewed January 3, 2015

Well located to visit Buenos Aires. Comfortable bedding. Good breakfast buffet but still the same (we stayed 4 nights). Serviable staff does not speak french and medium english. In France, it would be a 2/3 stars only. Excellent choice for mid-range budget.

Helpful?
9 Thank BEATRICE L
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Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighborhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
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