No problems with the experience at all as it is what you would expect from a big chain like Sheraton. It is just about 5 star but without the touches that you would get from some hotels and a lack of character. We turned up at 11am but they found us room immediately an check in very smooth and friendly.... more

This hotel was good. We stayed two nights. The first room they gave us was a smoking room when we had requested non smoking. They showed us a few rooms to switch to, and slightly upgraded our room in switching us. The room was nice, fairly modern. Melina at the front desk was very helpful. The pool and sauna was... more

How can a hotel with such nice rooms, a dynamite location, and such wonderful remarks on TripAdvisor.com now be on my "I will never stay there again list?" My first clue that this was going to be a terrible experience should have been the sea of luggage in the lobby and the angry mob surrounding the front desk. Some people... more

We stayed here for four nights over the New Year period. The location could not be better, it is about 100m from Florida. It is a rather ugly tower block hotel (22 floors), good security and very attentive desk and lobby staff. We chose not to eat at the hotel. partly because it was expensive for what was offered but... more

This is quite a good hotel and is centrally located 1 block from Florida Street. I wouldn't worry too much about location because taxis are very inexpensive. It cost about $4U.S. to go from the hotel to the docks area in Peurto Madeira where there are many restaurants. The taxi to Recoleta was about the same price and the taxi... more

I took advantage of a 50% discount promotion for this hotel and stayed only one night at this hotel (unfortunately!). Upon arrival, despite of my discounted rate, the front desk employee upgraded me to a Club Level room. The room was really nice, very spacious with a King size bed and modern amenities. Breakfast was served in a separate room... more

Paid the extra to stay on the club floor which was furnished well. Good bed, bathroom a little small and bath is tiny but good shower. Good central location of the hotel. Can be a little noisy in the coridoors and noise can transmit from the coridoor into the rooms. Would consider staying again but would also look around too. more

I stayed at the Sheraton Libertador for a 3 night stay and then a one night stay a few days later. I was treated great at check in and received an upgrade to the suite which was a fantastic room and very modern. I had some questions for the front desk on a few occasions and they were eager to... more

We were in BA for 5 days and this hotel served us perfectly. We upgraded to a Junior Suite, which we thought was well worth it . Excellent reovated accomodations on a hIgher floor with a better view, free lite continental breakfast, and access to the Club lounge. The staff was incredibly helpful, especially with recommendations and bookings (it probably... more