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Sofitel Buenos Aires Arroyo

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Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
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Sofitel Buenos Aires Arroyo
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Sofitel Buenos Aires Arroyo
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707 reviews from our community

Traveler rating
    506
    148
    34
    13
    6
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89
299
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165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located in an ideal location for tourists, although I stayed here for business. The breakfast was standard, and as it was free for my stay, well worth it. The service is excellent as well, as they were able to help me resolve an issue with my bill after I had checked out. Overall, I would recommend this... More 

Was this review helpful? Yes 1
Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sofitel in Jan & Feb/15. It was very clean & the staff were AMAZING. They knew us by name after the 1st day. They were very well informed and helpful when I asked for suggestions on activities and local restaurants. The restaurant and the bar in the hotel serve outstanding food and the service was great.... More 

Was this review helpful? Yes 2
Solebury, Pennsylvania
Top Contributor
90 reviews 90 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here four nights during a business trip and found the accommodations to be fine, staff was friendly, and services sufficient. This is a small hotel so it does not offer the wide array of restaurants, coffee shops, large health club facilities, etc that you will find in other business-oriented properties. If you are looking for a boutique hotel... More 

Was this review helpful? Yes 2
Top Contributor
130 reviews 130 reviews
28 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved our stay at the Sofitel Arroyo, an elegant hotel just a 15 minute walk to Recoleta area, the breakfasts were great, particularly chefs version of eggs Benedict, which is much lighter than the original and very tasty, the bar area is quite small, but is a nice place to have lunch again the food was excellent, beds comfortable,... More 

Was this review helpful? Yes 1
SofitelBuenosAi... S, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive positive feedback, as well as sharing with the users of TripAdvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful location on curved Arroyo, lovely staff, wonderful concierge, great value in gorgeous buenos aires. The beds supremely comfortable. Good for business with excellent wifi/business amenities. Concierge above and beyond helping with dinner and other recommendations.

Was this review helpful? Yes 3
SofitelBuenosAires, Director General at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback like your regarding our Concierge Service I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

New Delhi
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is ideally located and in a quiet place. The staff is very helpful and accommodating. The morning breakfast was sumptuous and healthy and lots of choices. The library bar is another place to relax with some drinks and read all the books around.

Was this review helpful? Yes 1
SofitelBuenosAires, Director General at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. I will share your commentsbecause this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Sofitel on Arroyo St twice in two weeks. 10 nights total. We loved this hotel. Location was great. Bed was so comfy, and the staff is wonderful. They set us up for birthday and anniversary dinners, helped us with currency exchange, and we're all around friendly and charming. The gym and main restaurant... More 

Was this review helpful? Yes 5
SofitelBuenosAires, Director General at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. Is our commitment to make our guests feel at home, while enjoying a Manhattan with us. I will share your comments with our team. I am sure that this feedback will serve as an... More 

Scottsdale
Top Contributor
105 reviews 105 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the hotel staff were very friendly. The rooms were nice although the bathroom doors were a little awkward . The bed was excellent and air conditions wonderful as well as quiet. The Resturant did a nice job with breakfast . The bar could use some work. The staff at the bar were good but other staff inattentive. Can't beat the... More 

Was this review helpful? Yes
SofitelBuenosAires, Director General at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Laguna Beach-sarasota
Top Contributor
79 reviews 79 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoying side trips fr BA to UY and Iguazu....may head back for third this weekend. Truly a wonderful experience here. Had thought to treat ourselves to Four Seasons or Hyatt, but the staff and overall service cannot be topped. This Sofitel offers a high level of FRIENDLY French service. Nice food services here and concierge staff happy to recommend others... More 

Was this review helpful? Yes
SofitelBuenosAi... S, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback, and makes us feel proud when we read that our guests feel like staying longer, feeling like at home. I will share your comments with our team. I am sure that this feedback will... More 

Bath, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were impressed by the friendliness and professionalism of all the Staff. Hotel is Central in Downtown BA We had a Superior room, but found in reality that it was there lead in room. It was extremely small with no soft chairs to sit. Room was at back of the Hotel with views of the railway station rusting roof in... More 

Was this review helpful? Yes 1
SofitelBuenosAi... S, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that your experience with the room category did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

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