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Plaza Hotel Buenos Aires

Certificate of Excellence
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Florida 1005, Buenos Aires C1005AAU, Argentina (Formerly Marriott Plaza Hotel Buenos Aires)
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Plaza Hotel Buenos Aires
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1,039 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Roswell, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I traveled there for a family wedding. I still can't get over the care of the staff in all areas of our stay. It truly was remarkable. We have traveled a great bit and are familiar with hotels in several different countries. He for business and us for vacations. This hotel is at the top of the... More 

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Paris, France
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Building is nice and well located near convention center. Rooms are nice, beds and sheets clean. However, many details and annoying things make my overal impression quite negative. Here is the list, in order of appearance: - room fare was ok (about 120 USD), but we were proposed at check-in a breakfast for 25USD per person (!) which is outrageous... More 

Was this review helpful? Yes 1
Lausanne, Switzerland
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 1 week ago

As usual in Buenos Aires, you are very welcomed in the Plaza Hotel and you guess you arrive in a kind of palace. Certainly it was long time ago. But nowadays in comparison with other 4-5 stars hotels in the federal capital of Argentina, you will be deeply deceived. The room I got was very small and dark with a... More 

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Canberra
Level Contributor
91 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for an extended stay due to working at a conference, and it suited me just fine. The building is historic and has some character: not a standard chain hotel. My room was quiet, comfortable and clean. Staff were polite and helpful. The bar is a cosy spot with good wine, decent food and friendly staff. Location is... More 

Was this review helpful? Yes 1
PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Mr. Tom, Thank you for taking the time to send these words about your experience with us. It is always really amazing to hear that our guests are having great time with us. Thank you for your compliments about our location, the hotel and the bar, we really appreciate them. We hope to see you again on your next... More 

Switzerland
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a classic hotel in traditional style, well-situated in the centre of the city and close to the metro. As a honeymooning couple, we received a complimentary room upgrade and were over-looking the park. The room itself was spacious and decorated tastefully in a style in keeping with the rest of the hotel. The bed was super-comfy and all... More 

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PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, Thank you for sharing your experience at the Plaza Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Never, ever experienced such service! Consierge service found restaurants, galleries and even got us in at the Bombonera stadium - the home of Boca juniors. Hotel was clean, had good beds, a bar and a restaurant. A little bit worn out. Prize was suprisingly low too. Why stay at another hotel i BA centero? .

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PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, We are very happy to read that you enjoyed your stay with us. Thank you for taking the time to share your comments. We hope to see you again on your next trip to Buenos Aires. Kind regards, Plaza Hotel Buenos Aires More 

Mumbai (Bombay), India
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Plaza Hotel in downtown Buenos Aires for 7 nights in June 2015 for a conference. Plaza Hotel is well-located and easy to locate, as it is next to the Plaza General San Martin, very close to the Retiro Train Station. The hotel is rather old, and has a quirky layout. There are no lifts in the lobby,... More 

Was this review helpful? Yes 1
PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, Greetings from Buenos Aires! Thank you for taking the time to share your recent experience at the Plaza Hotel with us. We are delighted to learn that you enjoyed our rooms, breakfast and hotel location. While we are disappointed to learn that you found our property to be somewhat dated, it pleases us to know that you were... More 

Windhoek, Namibia
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was staying there on a conference. They responded quickly to email to organise shuttle pickup from the airport, which is not complementary. Staff in general was very friendly and helpful, quite pleasant in fact. The hotel itself is getting old, as are the telephone system and the elevators. The minibar was not stocked, which is fine with me but... More 

Was this review helpful? Yes 1
PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Plaza Hotel with us. We are delighted to learn that our team members were pleasant and helpful during your stay and that you enjoyed our breakfast and hotel location. While we are disappointed to learn that you found our property to be somewhat dated, it... More 

Helsinki, Finland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 27, 2015

The building itself is great. Old-time style. It looks nice but if you are disabled or if you do get lost easily - it's not your place. Rooms are spacious, furniture ok, but everything is worn. Breakfast is highly overpriced. Sometimes you get good service, sometimes not - I was have to carry my luggage to my room by myself... More 

Was this review helpful? Yes 1
PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, Thank you for staying at Plaza Hotel Buenos Aires and for providing us with this valuable feedback. Your comments plays an important role in better understanding the perception of our customers, thank you for sharing your comments and suggestions with us. Please rest assured that your comments have been shared with our leadership team in an effort to... More 

Orlando, Florida
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 25, 2015

After a week at the Plaza, I cannot really say that anything was wrong! I gave it 3 starts because of the smell of old carpet everywhere..Also there is probably mildew somehow, since I would start sneezing as soon as I would enter the room, I actually never really slept through the night. I am not an allergy sufferer, so... More 

Was this review helpful? Yes 2
PlazaHotelBA, Gerente at Plaza Hotel Buenos Aires, responded to this review

Dear Guest, Thank you for taking the time to share your experience in regards to your recent stay at the Plaza Hotel Buenos Aires. We appreciate your comments about your experience by providing us with your feedback. Please rest assured that your comments have been shared with our leadership team in an effort to improve our service. We hope to... More 

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Staying in Retiro

Neighborhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighborhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
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