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Intersur Recoleta

Certificate of Excellence
Callao Avenue 1764 | Entre Guido y Quintana, Buenos Aires C1024AAQ, Argentina
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Intersur Recoleta
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Intersur Recoleta
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367 reviews from our community

Traveler rating
    140
    158
    48
    18
    3
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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had three nights booked through Travelocity. We wanted to get in a trip to Iguazu Falls, but could only get flights right in the mile of this stay. The hotel let us split our nights, and even kept our extra luggage while we travelled. The manager, Mr. Diego Sarno, an his lovely assistant heled make our stay in BA... More 

Was this review helpful? Yes 2
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through TripAdvisor. We are glad to know that you have enjoyed your stay at our hotel. We do our best to try to offer a high quality service, in order to make the difference, and it is always nice to get a feedback like yours, letting us know that our... More 

Cheshire, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I think you need to be careful as to what your priorities are for BA given the sheer size of the city (it is massive!). This hotel was modern, clean and very comfortable. Staff were really helpful. Location was split (hence think through what your priority is). If you want good restaurants, particularly where you can sit out in the... More 

Was this review helpful? Yes 1
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for taking the time to submit such a detailed review through TripAdvisor. We are glad to know that you have enjoyed both, our city and our hotel as well. We hope we can receive you again on your next trip to Buenos Aires. Cordially, More 

Chico, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent, convenient location; helpful staff; comfortable room. Very good value. Located in Recoleta section of BA. Very nice. Walkable and excellent restaurants nearby. Close to cemetary and hop on bus.

Was this review helpful? Yes 1
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through TripAdvisor. We are glad to know that you have enjoyed both our city and our hotel as well. It is always nice to get a feedback like yours, letting us know that our efforts are being productive. We hope we can receive you again on your next trip to... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in Recoleta, great location in Buenos Aires, walking distance from famous cemetery, parks, art galleries, etc. Hotel has a very nice restaurant and reasonable prices. Friendly staff and nice rooms.

Review collected in partnership with this hotel

Was this review helpful? Yes
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through Trip Advisor. We are happy to read that you have enjoyed not only our hotel, but also our city. We hope to see you again soon. Cordially, More 

Melbourne, Australia
Top Contributor
77 reviews 77 reviews
45 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights in February 2015. As mentioned its location in the Recoleta district is very central in a more upmarket part of the city. The neighourhood is clean, close to landmarks, seems safe and restaurants abound. The only negative is that the nearest train station is a good 10 minute walk. The hotel reception can be perceived... More 

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IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, We appreciate your comments regarding your stay at Intersur Recoleta hotel. Detailed and specific comments, such as the one you have posted are very important to us, as we considered that you have been focused on the small details. We are glad to know that you have felt welcome, and that you have found our staff professional and... More 

Bradenton, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Intersur Recoleta for three nights in February 2015. We found the experience wonderful. Granted, some may prefer a fancier hotel with majestic views, but that was not important to us. The location was. Our room was clean and functional. From there we took in several sights; some within walking distance and others while... More 

Was this review helpful? Yes 1
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through Trip Advisor. We are happy to read that you have enjoyed not only the hotel, but also our city. The most rewarding comment we could get is about our staff, as we try every day to make the difference through our quality of service. We hope to see you... More 

Marlow
Top Contributor
95 reviews 95 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 13, 2015

This is a hotel is well located in the Recoleta area with several restaurants located within a short walk of the hotel. I would guess that its target market is the business user rather than holiday guest. Good Wifi throughout. Although the staff were friendly there was no porter service and the restaurant was under-staffed at breakfast. However, the breakfast... More 

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IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear Guest, Thank you for your feedback and comments. We are very sorry that some of our services did not meet your expectations, and please, be sure that we will be considering your comments, and doing our best to improve this aspect. We hope you can visit us again in the near future. Best regards, More 

London, United Kingdom
1 review
2 of 5 stars Reviewed February 11, 2015

We recently stayed at this hotel for 3 nights and had a room which looked out onto an internal courtyard containing banks of air conditioning units. There was hardly any natural daylight and we had to keep our AC unit on to block out the noise of the others. Avoid rooms 06 on any floor

Was this review helpful? Yes
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through Trip Advisor. Your feedback is very important to us. We are very sorry that you didn't enjoy the view of the room that was asigned at your stay. We really want our guests to be comfortable during their stay, and we work every day to improve. We will take... More 

Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

Stayed at the Intersur Recoleta recently. The location was great. We were able to see several sights close by.The staff was helpful in providing a map of the area and making recommendations. The room was clean. Enjoyed the view from the balcony.

Was this review helpful? Yes
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you very much for sharing your experience through TripAdvisor. We are glad to know that you have enjoyed both, our city and our hotel as well. We are thankful for your comments about our staff; we try every day to improve and make the difference through our quality of service. We hope to receive you again on... More 

Kitchener, Canada
Top Contributor
62 reviews 62 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 8, 2015

The location is a major point in it's favour. The rooms are nice . The really poor part of our stay was the staff. They seemed sullen and they were not very helpful even when asked. Buenos Aires is an amazing city and elsewhere we found people generally very eager to be helpful so the hotel was disappointing.

Was this review helpful? Yes
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review

Dear guest, Thank you for sharing your experience through Trip Advisor. We are happy to read that you have enjoyed our city; Buenos Aires is a great city to explore. We do our best to offer a high quality service, and we are sorry you take a poor impression of our staff. Our gold is to provide you a pleasant... More 

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