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All 439 Buenos Aires hotels

CasaSur Art Hotel

4.5 of 5 Hotel   |   Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
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Ranked #37 of 439 hotels in Buenos Aires
A recent review
3 of 5 stars reviewed 2 days ago
Alejandro F
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350 people have reviewed this hotel

Traveler rating
    221
    93
    24
    10
    2
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46
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47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

Great staff. Rooms need better mantainance. Avoid 1 to 4 floors. Water from shower spills all over the bathroom. Rooms are smaller than they say. Ours was supposed to have 60 sqm. Balcony of the suites are useless as the view is towards a wall.

Review collected in partnership with this hotel

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Brasilia, DF
1 review
4 of 5 stars Reviewed 3 days ago NEW

A great hotel! The staff and service was excellent. Unfortunately the breakfast is just OK. I ordered an omlet and it was burnt when they served it. Other than that, the hotel is in a great location and and it is very clean.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of CasaSur Art Hotel with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are delighted to read that you had a great time with us and not only reward the comfort and features of your... More

Rotterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A boutique hotel with average quality.. In the right neighborhood Recoletta. But the food is bad especially the breakfast. The personal at the front desk are friendly but with breakfast we could not see a smile. Rooms are small and no English spoken TV.

Was this review helpful? Yes 2
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback on Tripadvisor following your recent visit to CasaSur Art Hotel. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made regarding the location and the front desk staff. At... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed a week ago in CasaSur Art Hotel and it was hands down the best experience I ever had at a hotel. I have been in many hotels in Europe, USA, and Latin America but CasaSur tops them all. It was affordable, clean, in an excellent area, and the reception and kitchen staff were excellent! Everyone at CasaSur greeted... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear guest, Thank you for sharing with us your comments on Trip Advisor. It was an absolute delight to hear that your overall experience was first class and to learn that you felt pampered. Furthermore, it was wonderful to read that the CasaSur team ensured you were well looked after. We do hope to have the pleasure of welcoming you... More

Orlando, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

CasaSur Art Hotel is a small lovely boutique hotel in the greatest area (in my opinion) of Buenos Aires. It's only a couple of minutes walk to recoleta cemetery and BA Design. You can also take a short (15 mins) walk to San Martin Square and you're pretty much right in the heart of the town. Recoleta is pretty safe,... More

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for taking your time and sharing your experience here on Trip Advisor. I was delighted to read the fantastic review following your recent stay at CasaSur Art Hotel. It is the greatest pleasure to satisfy our guests by providing excellent service and to be able to exceed their expectations. I was also particularly happy... More

Aventura, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 4 nights and had a great time. It is a small boutique hotel so don't expect very spacious rooms (unless you get a suite, which is really nice) but it is definitely nice, clean and cozy. Great location in safe and stylish Recoleta. There aren't enough words to describe how incredible the staff was.... More

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Many greetings form CasaSur Art Hotel. I would like to reply to your comments on this website and thank you for sharing your positive feedback about the hospitality of our team members. I was happy to know that our staff have succeeded to exceed your expectations in regards to the service delivered. We put on a lot of... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful experience at CasaSur Art Hotel and will definitely stay there again when in BA. The staff and service were incredible and really made our stay there! We got a superior room, which was very spacious with a nice balcony that faced the street. The staff was so friendly and helpful-they helped make reservations,... More

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. We were really happy to hear that you enjoyed your recent visit to the hotel and we are glad to have made an impact in your stay in Buenos Aires, and we are even more excited to hear of your great review online. Thank you for acknowledging so many positive... More

Miamisburg, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice location. All the staff was super. The front desk people made all kinds of arrangements for us,the house keeper took good care extra pillows ect ,the door men always had a cab handy,the bar man made scratch ice tea for my wife.

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for such a detailed review and its wonderful to hear that we were able to create a memorable experience for you. We are delighted that you enjoyed the location, our services and facilities. I'll make sure to pass on your kind note to the entire team especially the fornt desk, the doorman and the... More

East Hampton, New York
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our honeymoon and we could not have been happier. The hotel is modern, clean and beautiful. The staff were truly amazing and helpful. The location is a very nice neighborhood, walkable to many sites and restaurants. Breakfasts were a highlight with a nice assortment of items. We will definitely go back.

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest Thank you for sharing the experience of your stay with us during your recent visit to BA. I was glad to read such a wonderful review on TripAdvisor. Its very nice to hear that you enjoyed the general aspects of our hotel. Congratulation again on your honeymoon and thank you for choosing CasaSur Art Hotel! We look forward... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2014

Rooms are comfortable and spacious. Main thing about this hotel is how great all the staff at Casa Sur Art hotel are. All staff were friendly and helpful but the reception staff were all amazing.. Very helpful with any and all questions. More then willing to assit with flight change requests, show bookings and Restuarant reservations. If you are in... More

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on the site for us following your recent stay with us and I am delighted that you thought that it is the best hotel that everybody should stayed in during a first trip to BA. I am pleased that you liked the location and most of all the... More

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Additional Information about CasaSur Art Hotel

Address: Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CasaSur Art Hotel 4.5*
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Also Known As:
Casasur Art Boutique Hotel

434 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#13 Spa Hotel in Buenos Aires #27 Luxury Hotel in Buenos Aires #37 Family Hotel in Buenos Aires #48 Romantic Hotel in Buenos Aires #51 Business Hotel in Buenos Aires
Hotel Class
Official Description (provided by the hotel)
CasaSur stands out for its uniqueness, its room concept, innovation and personalized service. Located in the distinguished Recoleta neighbourhood, near by several cultural, gastronomic and art attractions.The combination of textures and noble materials outstands in each one of the 36 neoclassic style rooms. A warm environment, where details were thought to meet guests’ needs, at any time for every requirement. ... more   less 
Number of rooms
36

Questions & Answers

Questions? Get answers from CasaSur Art Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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