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CasaSur Art Hotel

Certificate of Excellence
Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
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1 room 1 adult
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CasaSur Art Hotel
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524 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Casaur They do have to improve their facilities to become what they say they are. Unfortunately they are no a luxury hotel. The are condition does’t work properly. The facility despite is well preserved is to small and lac a lot of itens as a gym, business center, even a reception that is in the same place of the living.

Helpful?
Thank rick333000
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a one week stay at this hotel, which was great. The staff was professional and very service minded. The rooms are nice and clean, the bed was very comfortable. Location of the hotel is perfect, close to shopping center and downtown. The area is safe and clean. You can also rent a bike at the hotel for free.... More 

Helpful?
Thank Bernt-Andrè L
Newport Beach, CA
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a wonderful place to stay for touring Buenos Aires, right in the center of the Recoleta section, short walk to the Cemetery. Comfortable and spacious rooms, with a nice breakfast. Friendly and helpful staff.

Review collected in partnership with this hotel

Helpful?
Thank DoctorMel
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for choosing CasaSur Art Hotel for your visit to the city. I am very pleased with the fact that you have found our hotel a great place to stay in Buenos Aires. as you said, we have a privilege location in Recoleta neighborhood, where you can visit a lot of beautiful places around. Our main concern... More 

San Francisco
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can honestly say that this is one of the best hotels I've ever stayed in. The location is fantastic - walking distance to a number of key attractions, close to very good restaurants and shopping and in an extremely safe area. The rooms are great - we stayed in 2 different types of rooms as we had a day/night... More 

Helpful?
Thank dwamedia
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of CasaSur Art hotel with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are happy to hear, that you have enjoyed your visit with us. Please rest assured that your comments will be passed on... More 

Lima, Peru
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Ive stayed many times at this hotel. The rooms are nice and clean, the food is decent BUT the STAFF SUCKS. As soon as they see people arrive from the airport with all the huge and heavy suitcases they do nothing: they just look and they act like they are making you the biggest favor ever by opening the door... More 

Helpful?
Thank Stephanie P
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review
Google Translation

Querida huésped, Ante todo me gustaría agradecerle por haberse tomado el tiempo de escribir su review en uno de los... More 

little rock, arkansas
Level Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for 4 nights after pre booking on Expedia. The staff is wonderful! We had a deluxe suite on the 10th floor. We did not find it too dark and it was so quiet. We had problems one night with the a/c. It had frozen up and was dripping on the floor. We called for help and someone... More 

Helpful?
Thank annbell
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for choosing CasaSur Art Hotel for your visit to our city. I am very pleased with the fact that you have found our hotel's premises, services and location to be most acomodating. Our main concern is the comfort of all our guests, and I am glad that all our efforts have contributed to you having a... More 

Houston, Texas
1 review
1 of 5 stars Reviewed December 31, 2015

The a/c in the room didn't work and there were horse flies! It was a real disappointment after studying the pictures online. The bathroom needed some cleaning and was very small!! I usually don't review hotels but I didn't want anyone else to have the same disappointing experience. Staff was nice and moved us but the hotel wouldn't allow us... More 

Helpful?
Thank swm234
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015

This is a fantastic hotel, right in the heart of the city. We considered staying in Palermo Soho too, which is really hip, but for a first timer, I'd recommend Recoleta and this hotel in particular. It is a block or two from other hotels, museums, great restaurants, and parks. In addition to location, which again, was incredible, here are... More 

Helpful?
Thank Jeffreyeffrey
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for posting such a complimentary review on TripAdvisor. Our main goal is for every single guest who decides to stay in CasaSur Art Hotel to enjoy a time as memorable as yours was in our city. I am very pleased you have liked Recoleta so much. It is indeed one of the most fashionable... More 

Washington DC
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 13, 2015

We had a great suite, so comfortable. But what distinguishes this hotel is the friendly, personalized service. Free welcome drink. Breakfast is excellent. Location in Recoleta is great, easy to get around. Highly recommended, an oasis.

Helpful?
Thank design_and_comfort
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay at CasaSur Hotel. We are very glad to hear such nice words about our room, staff and breakfast, as well as the hotel location. It will be a real pleasure for us to host you in our hotel again in a future visit to Buenos... More 

Rosario, Argentina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015 via mobile

Middle of the night arrival due to airline delay - but the reception was awesome. Immediately found that we were upgraded to a suite (which was imaginatively designed, lots of space, comfortably furnished, great bed, and one of the best hotel bathrooms I've seen. Walk-in rainfall shower is spacious and the water pressure and volume are excellent. Late checkout was... More 

Helpful?
Thank Stan C
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Your review is one of the best I have ever had the pleasure of reading, and of course such an enormous motivation to all at CasaSur Staff. We are lucky enough to experience that nice sensation while being congratulated by guests everyday. It is because of all these experiences that we love what we do and choose to... More 

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Staying in Recoleta

Neighborhood Profile
Recoleta
Characterized by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighborhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centered on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
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