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CasaSur Art Hotel

4.5 of 5 Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
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Certificate of Excellence 2014
CasaSur Art Hotel
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CasaSur Art Hotel
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409 reviews from our community

Traveler rating
    261
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    28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torquay, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Casasur. Is a smart hotel in a smart area.the location is excellent .the rooms and common parts are kept exceptionally clean and the staff on reception go out of their way to give good service. The only downside is the food, that breakfast is basic but acceptable.On the one occasion that we ate lunch after a 20 mins.wait our food... More 

Was this review helpful? Yes
Guest R, Front Desk at CasaSur Art Hotel, responded to this review

Dear Guest, First of all I would like to thank you very much for giving us your feedback regarding your recent stay at CasaSur Art Hotel. I am very sorry your experience at our restaurant was not up to your expectations. Rest assured that it was indeed an isolated incident, and that we have informed the department's manager so he... More 

North Palm Beach, Florida
Top Contributor
204 reviews 204 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is on a very nice street in Recoleta. The staff are beyond helpful. The room was large with a great bed and well equipped bathroom.The A/C was overly competent. The room had a nice balcony. On the 10th floor, we were well above any street noise. Definitely would return and can recommend without second thoughts.

Was this review helpful? Yes
Guest R, Front Desk at CasaSur Art Hotel, responded to this review

Dear Guest, I would like to thank you very much for taking the time to share your experience at CasaSur Art Hotel on TripAdvisor. I am delighted to know that you have enjoyed your stay with us, since it reflects well on our staff's daily efforts and commitment towards achieving the great level of service that our guests have learnt... More 

Arlington, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel in a great location in Recoleta. The staff was extremely courteous and welcoming. They helped us with all requests overall. We stayed in the Superior Room which was nice, clean and relatively new. It has a balcony with a view right on Avenida Callao. I highly recommend this hotel for anybody, it is high class for a reasonable... More 

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thanks very much for your kind words and for taking the time to upload this excellent review. I am delighted to know that the location was perfect for you and that the great staff could fulfill your expectations. The Superior room is indeed gorgeous and the balcony overviewing Callao provides the final touch to make your experience unforgetable.... More 

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved this hotel located in the Recoletta area. The best and most comfortable bed on our trip! We also had a terrace which over looked the city streets. The breakfasts are very good and the staff is excellent. This is a great area with good restaurants and even art galleries.

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, It gives us a great pleasure having you stayed at CasaSur Art Hotel in Recoleta during your recent travel to Buenos Aires. We are overwhelmed to know that you had a relaxing, comfortable and memorable stay and also appreciated our room, bed, location and the best of all, impeccable service rendered by our staff. We look forward to... More 

California
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at the Casasur Hotel in Buenos Aires after a week in the Lake District. Staff ; the front desk staff members were unusually helpful, friendly and professional. We were greeted by our names when we returned to the hotel from an outing. Rooms: We were a party of 4 and booked 2 rooms, both of which... More 

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thanks very much for your kind words and for taking the time to review your recent experience at CasaSur hotel. I am realy glad you stood out the great level of service of our team, their enthusiasm and professionalism. They will be happy to know their hard work is recognized and appreciated. I was also delighted to know... More 

sacramento, california
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful well-appointed, well-located boutique hotel. My highest rating goes to this hotel and the experience they create for their guests. I recently stayed for four nights over the New Years holiday with my family of four. We had two adjoining rooms, one with a lovely balcony where we could enjoy an afternoon glass of wine overlooking the... More 

Was this review helpful? Yes 2
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of CasaSur Art hotel with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are happy to hear, that you have enjoyed your visit with us. Please rest assured that your comments will be passed on... More 

New York, New York, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a warm and friendly hotel with excellent staff. The staff were very helpful with recommendations. The living room area is a nice place to gather and meet other guests. We thoroughly enjoyed our stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thanks for your kind review!!! I am really glad you enjoyed your stay at CasaSur Art hotel and will definitely forward this comments to all the staff. We look forward to welcoming you back in a future trip to BA. Happy new year Verónica Bianchi Guest Relations More 

Rio de Janeiro, RJ
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This boutique hotel is lovely. We have stayed in many different hotels in Recoleta, so we knew we would like the location. Very convenient, beautiful and safe surroundings. There is a supermarket half a block away, cafés, restaurants, bars, little shops and tourist attractions all around. You can basically walk everywhere (well, maybe Palermo would be a bit farther away... More 

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear guest, Thank you very much for your awsome review! Your words of appreciation for the service offered commit us to keep our passion for hospitality. We are delighted to know that you appreciated the decor and architecture of our hotel and the comfort and facilities of our Suite. Im glad you found our property and services so pleasing. Thank... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

Only stayed for one night but thoroughly enjoyed it. The staff went out of there way to make the stay comfortable and were super quick to respond to any queries. Only downside was the breakfast which was (considering the star rating of the hotel) sub standard.

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of the CasaSur Art Hotel with us. We are delighted to read that you had a great time with us and not only reward our dedication to an attentive service but also the quality of the rooms and incredible location. We are sorry breakfast did not fulfilled... More 

Georgia
Top Contributor
59 reviews 59 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 16, 2014

Had to spend the night here because original registration was not ready. This hotel is beautiful. It is tightly compacted in the downtown area of Buenos Aires. It is within walking distance of fine dining and shopping. Each room is beautifully furnished. There were two baths with glass showers in our room. There was no view but we had no... More 

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at CasaSur Art Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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Additional Information about CasaSur Art Hotel

Address: Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CasaSur Art Hotel 4.5*
Number of rooms: 36
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Also Known As:
Casasur Art Boutique Hotel
Hotel Style:
#12 Spa Hotel in Buenos Aires
#23 Luxury Hotel in Buenos Aires
#34 Romantic Hotel in Buenos Aires
#34 Family Hotel in Buenos Aires
#38 Business Hotel in Buenos Aires

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