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CasaSur Art Hotel

4.5 of 5 Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
#37 of 440 Hotels in Buenos Aires
366 Reviews 4.5 of 5 stars
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CasaSur Art Hotel
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CasaSur Art Hotel
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366 reviews from our community

Traveler rating
    232
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    25
    11
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect. The staff was warm and welcoming. Room is clean and modern and we got a very good deal on the room. It's located in a very nice part of BA. The restaurant has Indian and Italian fare--the shrimp risotto was amazing and my husband had a lamb dish he enjoyed. The bed was not the most comfortable... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thanks very much for your kind comments. It is an honour to read such a pleasant review. I am really glad you had a perfect stay, despite being only one night with us. I am totally agree about the terapists here, they are terrific! You made the correct decision booking the massage after that long flight. I hope... More

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is a great place, quiet with an excellent service, especially the food in the italian restaurant inside the hotel. Breakfast is also very good but more choices for fruits will make it even better. Staff and cleaning is great, i really enjoyed however the daily rate for the standard room is more than expected ...a really great place... More

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, thank you for your excellent Review, which we were delighted to read! We will pass on your compliments to our staff, which is the best motivation we can offer! We are looking to your soon return visit to CasaSur Art Hotel. Kind regards, Verónica Bianchi Guest Relations More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in BA for 4 days. This hotel was great. The staff continually went way out of their way to make thing perfect. Location in Recoleta was perfect. Rooms were very nice. If I ever go back to BA, I will stay at Casasur Art.

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, We are very pleased about your review of your stay at CasaSur Art Hotel. We have forward your nice comments to staff and we work every day to make sure every guest experience is as great as yours was. We always put ourselves in the mind of a traveller and try to give the same service as we... More

Orange County, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at CasaSur Art Hotel for 5 nights. It is within walking distance to the Recoleta Cemetery. There are many nice shops and great restaurants nearby. The hotel is in a 13-story tall building. There are only 3 rooms in each floor. I guess we had the smallest room without balcony. No compliant for the price we paid. The... More

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review
Google Translation

Estimados huéspedes, Muchas gracias por sus comentarios en Trip Advisor!!! Nos agrada saber que la decoración, el diseño y la... More

Glendale, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Professional staff and nice hotel, with rules so tight it ruins the experience. I do not recommend this hotel for families, Americans and anyone who values their privacy and their pocket book. I will start by telling you the good. The hotel staff are very professional and the place itself, although quaint, is nicely decorated and they did in the... More

Was this review helpful? Yes 5
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear guest, First of all I would like to thank you for your post and for letting us know your point of view regarding your recent stay at CasaSur Art Hotel. I am glad you highlighted our staff, since we also consider to be our main asset! I will share your comments with the entire team and encourage them to... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Great staff. Rooms need better mantainance. Avoid 1 to 4 floors. Water from shower spills all over the bathroom. Rooms are smaller than they say. Ours was supposed to have 60 sqm. Balcony of the suites are useless as the view is towards a wall.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, I would first like to apologize for the inconveniences following your recent stay at the CasaSur Art Hotel. I was indeed concerned to learn that it was not so pleasant. Particularly the difficulties you experienced with the maintenance area. I was glad to read you find our staff great! I will share your comments with them who strive... More

Brasilia, DF
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A great hotel! The staff and service was excellent. Unfortunately the breakfast is just OK. I ordered an omlet and it was burnt when they served it. Other than that, the hotel is in a great location and and it is very clean.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of CasaSur Art Hotel with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are delighted to read that you had a great time with us and not only reward the comfort and features of your... More

Rotterdam, The Netherlands
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A boutique hotel with average quality.. In the right neighborhood Recoletta. But the food is bad especially the breakfast. The personal at the front desk are friendly but with breakfast we could not see a smile. Rooms are small and no English spoken TV.

Was this review helpful? Yes 3
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback on Tripadvisor following your recent visit to CasaSur Art Hotel. We are pleased to know that you have enjoyed your stay with us, and would like to thank you for all the positive comments you have made regarding the location and the front desk staff. At... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed a week ago in CasaSur Art Hotel and it was hands down the best experience I ever had at a hotel. I have been in many hotels in Europe, USA, and Latin America but CasaSur tops them all. It was affordable, clean, in an excellent area, and the reception and kitchen staff were excellent! Everyone at CasaSur greeted... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear guest, Thank you for sharing with us your comments on Trip Advisor. It was an absolute delight to hear that your overall experience was first class and to learn that you felt pampered. Furthermore, it was wonderful to read that the CasaSur team ensured you were well looked after. We do hope to have the pleasure of welcoming you... More

Orlando, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

CasaSur Art Hotel is a small lovely boutique hotel in the greatest area (in my opinion) of Buenos Aires. It's only a couple of minutes walk to recoleta cemetery and BA Design. You can also take a short (15 mins) walk to San Martin Square and you're pretty much right in the heart of the town. Recoleta is pretty safe,... More

Was this review helpful? Yes 2
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for taking your time and sharing your experience here on Trip Advisor. I was delighted to read the fantastic review following your recent stay at CasaSur Art Hotel. It is the greatest pleasure to satisfy our guests by providing excellent service and to be able to exceed their expectations. I was also particularly happy... More

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Additional Information about CasaSur Art Hotel

Address: Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CasaSur Art Hotel 4.5*
Number of rooms: 36
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Also Known As:
Casasur Art Boutique Hotel

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