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All 439 Buenos Aires hotels

CasaSur Art Hotel

4.5 of 5 Hotel   |   Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
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CasaSur Art Hotel
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89%
Ranked #43 of 439 hotels in Buenos Aires
A recent review
4 of 5 stars reviewed 2 weeks ago
Akwong28 Singapore, Singapore
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336 people have reviewed this hotel

Traveler rating
    211
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are comfortable and spacious. Main thing about this hotel is how great all the staff at Casa Sur Art hotel are. All staff were friendly and helpful but the reception staff were all amazing.. Very helpful with any and all questions. More then willing to assit with flight change requests, show bookings and Restuarant reservations. If you are in... More

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on the site for us following your recent stay with us and I am delighted that you thought that it is the best hotel that everybody should stayed in during a first trip to BA. I am pleased that you liked the location and most of all the... More

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 5, 2014

CasaSur Art Hotel is located in a great area and employs a great staff. The guys at the front desk, the wait staff in the breakfast area and the bellmen are all exceptional employees. The hotel itself could be better in terms of cleanliness and food selection. My room was on the second floor facing the street and the noise... More

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Guest R, Director General at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us at CasaSur Art Hotel. I was glad to read you liked the area very much and that you find our staff great! I will share your comments with them who strive to extend their very best in service to our... More

Chicago, Illinois
Top Contributor
109 reviews 109 reviews
17 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed June 4, 2014

Though our stay was short, we enjoyed our time at CasaSur. We found the staff to be welcoming and professional (and they put up with my poor Spanish without switching to English too quickly). The hotel appears small, but goes up several floors. The room was well-kept and modern, but not so much so that it forgot to be cozy.... More

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for posting your review on your recent stay in CasaSur Hotel. The team and I were very pleased with your feedback and that everything was to your liking Hopefully you will be able to back to stay with us again sometime in the future Best wishes, Verónica Bianchi Guest Relations More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

Very nice art hotel located in the elegant Recoleta neighborood. Everything very good with the exception of a room a little too small. Very good breakfast even if espresso should be offered without any additional cost. Staff friendly and efficient.

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thanks for your kind review! I am glad you enjoyed your recent stay with us and found our location very convenient. I would be pleased to welcome you back and show you the different categories of room we offer to suit all needs. I am sure you will love our Suite Deluxe with its 60 m2 and the... More

Los Angeles, California
1 review
5 of 5 stars Reviewed May 28, 2014

Must write a review on our last night here in Buenos Aires. My boyfriend and I have been in the city for 7 days and have experienced the best of the best. A lot of the recommendations, tips and suggestions were given by the amazing staff. Matías and Marco were like friends sharing their knowledge on the city and how... More

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, I am very pleased that you enjoyed your overall stay and particularly that you liked the service of our staff, in special Matías and Marcos. I will share your nice words with my colleagues who strive to extend their very best in service to our guests, and they would be thrilled to receive such feedback. We care much... More

Mystic, Connecticut
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

The staff, especially Nicholas and Victoria, were EXCELLENT!!! So helpful with all sorts of tips and maps. The rooms were well appointed, with feather pillows, nice soaps and lotions, very clean, good cable service with CNN and BBC to keep abreast of world news. Good wifi, nice balcony to sit and read in the sun. The spa was cold and... More

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us at CasaSur Art Hotel. It was my pleasure to note that you had a positive overall impression of our hotel. Especially thanks for mentioning Nicholas and me. It was a real honour for us to assist you during your days... More

Brasilia, DF
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 19, 2014

This hotel is located in the fancy Recoleta neighborhood. Staff is very friendly and helpful. Decoration is clean and stylish. Delicious breakfast. Everyday they pampered us with chocolates and mineral water in our bedroom. We were a bit disappointed by the Spa/pool area: very small and located in the basement. Pool actually is a jacuzzi. Wardrobe was small for two... More

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you very much for choosing CasaSur Art Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return and become a regular guest of ours. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm and... More

Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2014

The best things first: - Extremely friendly and helpful staff. We really felt at home! - Thank you Veronica Bianchi and all staff members, you are just great! - Flexible and skilled - even with difficult guests like us :-) - Great neighbourhood with many locations within walking distance. The hotel though is gone a little bit out of shape... More

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Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, First of all I want to thank you for giving us this feedback in detail. I am pleased that you liked the location of our hotel, and most of all, our staff and service for which we are distinguished every day. I am however, most concerned to learn of your disappointment with our facilities. Please accept my sincere... More

Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

We spent 3 nighs at CasaSur and it was great. Veronica Bianchi, and the rest of the staff, were extremely helpful and made our visit in Buenos Aires much easier and better!! thanks so much! The only thing I would improve is the breakfast buffet.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Your invaluable feedback ensures that we continue to improve on our service levels and that our guests always return with pleasant memories of CasaSur hotel. It was such a pleasure to know that you enjoyed your overall stay and particularly my recommendations and the service of my colleagues. Thay will be delighted when I share your praise with... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 4, 2014

Very good boutique hotel in an excellent location for tourists. Very comfortable rooms and really helpful staff. I would happily recommend it to friends. Areas for improvement - internet access in your room is free but poor. We found we had to come downstairs to obtain reliable access. - we thought breakfast was fine but the area it was served... More

Was this review helpful? Yes
Guest R, Director de Relaciones con Clientes at CasaSur Art Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us at CasaSur Art Hotel. I am very pleased that you enjoyed your overall stay and particularly that you liked the location, the rooms and the service. Your comments have been taken onboard and shared with the department head concerned in... More

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Additional Information about CasaSur Art Hotel

Address: Callao Avenue 1823, Recoleta | Recoleta, Buenos Aires C1024AAE, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CasaSur Art Hotel 4.5*
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Also Known As:
Casasur Art Boutique Hotel

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Room/suite (32)
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#13 Spa Hotel in Buenos Aires #29 Luxury Hotel in Buenos Aires #39 Family Hotel in Buenos Aires #47 Romantic Hotel in Buenos Aires #58 Business Hotel in Buenos Aires
Hotel Class
Official Description (provided by the hotel)
CasaSur stands out for its uniqueness, its room concept, innovation and personalized service. Located in the distinguished Recoleta neighbourhood, near by several cultural, gastronomic and art attractions.The combination of textures and noble materials outstands in each one of the 36 neoclassic style rooms. A warm environment, where details were thought to meet guests’ needs, at any time for every requirement. ... more   less 
Number of rooms
36

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