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All 4 Marana hotels

Holiday Inn Express Marana

2.5 of 5 Hotel   |   8373 Cracker Barrel Road, Marana, AZ 85743
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Holiday Inn Express Marana
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Ranked #2 of 4 hotels in Marana
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58 people have reviewed this hotel

Traveler rating
    12
    16
    21
    2
    7
See reviews for
23
12
10
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Spokane, Washington
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Worst hotel stay in my 25 years of business travel. Required to sign a statement that we would not smoke in the room, but apparently everyone else smoked in there. The windows were covered with very dirty little kid hand prints. Went to my father's funeral with the kids and I smelling like we spent the night in an ashtray.

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to post a review. Our condolences go out to you and your family. We apologize for the subpar condition of the room. We have taken measures to make sure that this does not happen to another guest. We would greatly appreciate the opportunity to serve you and your families lodging needs when visiting Tucson. More

Palm Springs
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there this past weekend, it was great. Gina at the front desk was very accommodating and has a wonderful upbeat personality, and is very helpful. The room was great, the beds and pillows quite wonderful, breakfast in the morning was very good value as a part of the room cost. Opted to stay in a suite to have the... More

Was this review helpful? Yes 1
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to share your wonderful experience. Gina is a wonderful asset to our establishment. All of our staff members go above and beyond to ensure that all our guest feel as if they are at home. Upon your return you will be able to enjoy our expanded breakfast menu. See you soon! More

Sun City West, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here because we had had such a good experience at the HIE in Ozona, TX. It was pretty disappointing, not nearly as nice and starting to look a little shopworn. The carpet in the elevator was filthy and the one in our room was none too clean either. It was vacuumed, but needed shampooing.The bathroom floor had a... More

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Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review. Please accept our apologies for the inconvenience you encountered during your stay. We are in the process of replacing the carpets and adding tile to the elevators. There is now an ordinance preventing the train to blow it's whistle during certain hours. Upon your return visit please speak with a... More

Tacoma, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 7, 2014 via mobile

I stayed there few weeks ago with my co workers. We had an issue there with one of my co workers Mac Book and Camera was stolen out of his room. Also camera was reported missing later that day. One of my co workers also said that most of the doors on that floor was open. So if you don't... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Dear Michael H, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

illinois
Top Contributor
80 reviews 80 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 2, 2014

My husband and I stayed here 2 nights. The room was very clean, as was the rest of the hotel. Staff members were helpful-on the 2nd night I called down for an extra pillow and one was delivered to my door promptly. The wifi was quick and reliable. The breakfast was typical continental breakfast-love those cinnamon rolls! We could hear... More

Was this review helpful? Yes 1
Saint Paul, Minnesota, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 1, 2014

Stayed in a suite for a wedding and none of us had anything to complain about with this hotel. The breakfast was in a nice location with an almost separate and nearby location for lounging and watching TV. It was very clean and the staff helped us with all our concerns and were very friendly. Great hotel!

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Anaheim, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 26, 2013

I usually come to Tucson once a year for Christmas, and this time I stayed a little further away at this Holiday Inn Express. The check-in staff were great, and the room was [mostly] clean. The only issue is that the housekeeping staff missed the last guest's coffee filter packet (though the carafe was cleaned). I only stayed the night,... More

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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2013

Came back to the hotel after work Dec 12th to find my MacBook Pro and camera had been stolen. The GM Larry that I reported to was not very helpful. The only people with access to the rooms are the staff and there is a thief among them. Going to call corporate IHG and going to file a complaint. I... More

Was this review helpful? Yes 1
Rose H, Manager at Holiday Inn Express Marana, responded to this review

We sincerely apologize for the misfortunate incident that you believe occured at our hotel. We have followed company protocal and procedures when a guest informs management of any incidents.During inital questioning you failed to mention that your camera was missing to local authorities. Once again, we apologize for your unpleasant stay and any inconvenience this may have caused you. Please... More

Vero Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 8, 2013

What a nice place ...My mom and I stayed there over Thanksgiving as my daughter lives near there ..The room was clean and the beds were to die for they were so comfortable, the pillows were different firmness (marked on the pillow cases firm,soft etc..) that was excellent also. We did not arrive until after 10pm Thanksgiving Eve and the... More

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Dallas TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

As you can see by my rating this property is superior to most. From the moment that you walk in they treat you like family. I have stayed at this location a total of 3 times and each time the stay is great. From Larry to John to Rosa or Gina they all make sure that when you stay with... More

Was this review helpful? Yes
Rose H, Manager at Holiday Inn Express Marana, responded to this review

Thank you for your or your kind words and review. As a consumer, I know how I expect to be treated. I am truly pleased to hear that our entire staff has met your needs and continue to treat you as family. Thank you for choosing the Holiday Inn Express, Marana AZ for your lodging needs. We are proud of... More

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Additional Information about Holiday Inn Express Marana

Also Known As:
Holiday Inn Express Marana Hotel
Holiday Inn Express Marana Hotel Marana
Holiday Inn Marana
Marana Holiday Inn
Address: 8373 Cracker Barrel Road, Marana, AZ 85743
Phone Number:
Location: United States > Arizona > Marana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Marana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Marana 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel at Marana, Arizona! Our hotel has 83 rooms on three floors, interior corridors and elevator service. We offer suites with whirlpool. We have an outdoor pool and fitness center to add to your stay. The hotel offers a complimentary continental breakfast for our guests each morning. There are restaurants within walking distance. Our meeting space will accommodate up to 40 people for your business meeting or social function. ... more   less 
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