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Holiday Inn Express Marana

2.5 of 5 8373 Cracker Barrel Road, Marana, AZ 85743
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Holiday Inn Express Marana
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Holiday Inn Express Marana
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76 reviews from our community

Traveler rating
    18
    20
    27
    3
    8
See reviews for
25
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces
Top Contributor
80 reviews 80 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This HIX was an unscheduled stop due to a medical emergency; it was the only Holiday Inn in the area with a vacancy. We lucked out because it was a very nice hotel. We enjoyed the hot breakfast and there were no problems. This location would have been very difficult to find if our car were not equipped with GPS.... More 

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for choosing the Holiday Inn Express for your lodging needs. We are saddened to hear of the medical emergency and hope that all is well now. I will speak with our IHG consultant regarding the signage from the highway. Thank you for bringing that to our attention. Take Care. More 

Bakersfield, California
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a wedding nearby. The location was perfect and easy to get to from the interstate. The staff was friendly and helpful. We stayed in a king room that was roomy and clean. The bed was very comfy. My only complaint for the room is that you can hear everything very clearly- people above you, in the... More 

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

We are pleased that you enjoyed your visit. Please accept our apologizes for any inconvenience that you may have encountered during your stay. Our Express Start Breakfast is a healthy jump start to the day. We hope that we may serve your lodging needs the next time you are in our area. More 

Dayton, Ohio
Top Contributor
264 reviews 264 reviews
41 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is near everything and is very convenient. The lobby is very nice with free favored water. The breakfast had a lot of variety, biscuit and eggs, sausage, cereal, cinnamon rolls and pancakes. The pancakes were made in a machine that all you had to do is push one button which was cool, too bad they tasted like... More 

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write and review and post some pictures of the hotel. We are in a great location for dining, shopping, biking/walking and sightseeing. We apologize for the outside noise that occurred during your visit. On your next visit please kindly remind the clerk that you would like to be in a more quiet area.... More 

Senior Contributor
28 reviews 28 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Seems to be an older hotel. Beds are comfortable. Door to get into elevator is tiny, just wide enough for the cart to squeeze through. Carpet in room had stains on it, but otherwise room was clean. Wifi was reliable.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Dear Kahlan112, Thank you for your recent stay and for taking the time to write a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am pleased you found our bed and room comfortable. On the other hand, we are very sorry you did not experience an exemplary hotel stay with... More 

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 4, 2014

We stayed there three nights. The location was good, near to everything (restaurants, Starbucks, shopping). The room was clean and neat. The beds were comfortable. The maid service was thorough. I appreciated having a microwave and mini-fridge. We had high expectations but were disappointed that the internet connection in our room so poor. Spotty and unreliable. That's a big problem... More 

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Please accept our apologies for the quality of breakfast you encountered. The pancake machine is one of the highlights of breakfast. Our rooms are equipped with Ethernet connections for your convenience. Our location is great and close to many of Tucson's amazing attractions. We hope that you allow us another opportunity to serve your lodging needs in the future. More 

Pacific Grove, California
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 8, 2014

Quality of the stay was typical of a Holiday Inn Express. No surprises, just a clean room with a decent bed and mediocre Internet speed. I liked the location because I could walk to dinner at Texas Roadhouse. The amenities were low quality as was the TP. Staff in the breakfast room were attentive and friendly. I would stay here... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Dear SMB4_1958, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

El Paso, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 4, 2014

Very nice staff. Rooms are clean and quiet. Recommend for families and senior travelers. Breakfast is the typical hot with eggs, biscuits, etc. Coffee is good. Gas station just as you enter or leave. Walmart across the street. Very convenient location.

Was this review helpful? Yes
Rose H, Front Office Manager at Holiday Inn Express Marana, responded to this review

Dear hopalott- Thank you for your recent stay at the Holiday Inn Express in Marana, AZ! We are pleased to hear you enjoyed your time with us. Upon your return we hope you get a chance to relax by our heated pool and enjoy a fresh baked cookie! Take Care. More 

Manchester England
Top Contributor
218 reviews 218 reviews
53 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed October 15, 2014

This property is very convenient for the freeway with a few good eateries close by. Our receptionist recommended the Texas Roadhouse and it was excellent. Both receptionists were friendly and helpful. However...the room was a little tired with a chipped bath. Noise from the freeway intruded the room and woke us prematurely. The breakfast selection wasn't great. The fruit juice... More 

Was this review helpful? Yes
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for posting your review. We apologize for the inconvenience you may have encountered during your stay.We appreciate all guests feedback and will use this one to coach all our staff members. It is our goal to ensure that all guests have a wonderful stay anything less than that would be unacceptable. We hope to see you again when... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 19, 2014

I would probably rate this hotel a 2.5 out of 5. The room itself was nice (nice decor and modern furniture). The bedroom area was clean. The floors in the bathroom and the sink area were clean too. However, the shower was disgusting. I don't know if it was accidently missed when cleaning occured earlier. Black 'stuff' was in the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Dear Jessc416, Thank you for posting a review about your experience with us. I am happy you found our rooms and bedroom area to be nice. However, I regret that the shower facility's condition prevented you from fully enjoying your stay with us. Your comments are instrumental for us to enhance what we can offer to our valued guests. Sincerely,... More 

California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 11, 2014

I came to Tucson to celebrate my parents anniversary. We had several family members in town, so my brother and I stayed at this Holiday Inn Express. My mother chose to drive through all the hotels in this area (as they were close to her home) and suggested we book the Holiday Inn over the other hotels nearby, based on... More 

Was this review helpful? Yes 5
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to share your concerns. We are saddened to learn that one of our guests had encountered a less than satisfactory experience at our hotel. We are pleased to hear that you retrieved your device unharmed. We are using this experience to re-evaluate our policies and procedures for all departments. Please know that we are... More 

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Additional Information about Holiday Inn Express Marana

Address: 8373 Cracker Barrel Road, Marana, AZ 85743
Phone Number:
Location: United States > Arizona > Marana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Marana 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Marana Hotel Marana
Holiday Inn Marana
Marana Holiday Inn

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