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The Ritz-Carlton, Dove Mountain

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15000 N Secret Springs Dr, Marana, AZ 85658
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Five Star Rated
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The Ritz-Carlton, Dove Mountain
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The Ritz-Carlton, Dove Mountain
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710 Reviews from our TripAdvisor Community

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Traveler rating
    531
    122
    41
    7
    9
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187
285
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120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (710)
  • Mar-May only
    (185)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (182)
All months
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this resort with my wife and two small children (6 and 2) in June 2015. Located about 30 minutes from the Tuscon airport, the resort is well secluded in the Dove Mountain area of Marana. Dove Mountain itself is very pretty and scenic. There are many homes being built in the immediate area, but they have no impact... More 

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Scottsdale, Arizona, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have heard great things about this property so I was very excited to organize a girls weekend full of relaxation and renewal! We had a wonderful time at the spa. Our appointments were at noon and our room was not ready yet but the spa gave us extra room to store our luggage. I had a wonderful massage and... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a couple of nights during a road trip through Arizona. It was a real treat - plenty of helpful friendly staff, great accomodation in their 'casa' villas, and a neat pool area. The setting is magical and they can run you down to the nearby golf course to watch the sunset and have dinner there too.... More 

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Penzberg, Germany
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful property in pristine sonora desert surrounded by magnificent mountains and scenery. Service was marvelous and so was dinner with an international buffet consisting of truly authentic specialties from Arab, Asia and Germany. Well done!

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Riverside, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I thought I was in Utopia during our last stay in October 2014: EVERYTHING WAS PERFECT!!!! So perfect that we tried to get back to Dove Mountain as soon as we could. What we experienced this past weekend was from Utopia.......Gone was a friendly check-in/welcome from Lourdes, replaced with rather stiff and phony employee that couldn't have botched a last... More 

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Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review

Dear Mr. Katnic, Thank you for taking the time to share your thoughts regarding your recent stay at The Ritz-Carlton, Dove Mountain back in June. We sincerely apologize that we failed to meet your expectations during your visit, however, our team certainly went out of their way to correct any issues you encountered during your stay. A number of our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Ritz and the location are perfect. First, the staff is excellent. You expect a Ritz standard and they deliver. Small instances -- we went in low season and the pool slide was not fully running (running water in the slide to create a faster experience). We quickly asked for it to get started and they did it in within... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

It’s worthless to spend time comparing criteria to other resorts. Dove Mountain is in a separate elite class. The property is isolated, quiet, and surrounded by natural beauty in a luxury setting. Don’t consider this resort if you want a “city life” vacation. Otherwise, I can’t imagine anyone who wouldn’t love it as much as we did. I strongly suggest... More 

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Philadelphia, PA
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off let me say this, we had an excellent time at the Ritz Dove Mountain. Three factors contributed to this, excellent customer service from EVERY employee we encountered, great value for our money, and a fun environment for kids and adults alike. My family of four just got back from 5 days at the Ritz Dove Mountain. We had... More 

Was this review helpful? Yes 5
Dallas, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow. What a wonderful experience. The facilities are first class but the service was even better. From the initial greeting at the gate, to the valet and check in, we were referred to by name and made to feel welcome. The staff was there to do anything we needed to make our stay more enjoyable. We were served frozen raspberries... More 

Was this review helpful? Yes 1
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My boyfriend brought me here for a Fourth of July get away. Not only were we treated like royalty but we never ran out of things to do or food to eat. He went golfing and I got a massage one morning and later on went stargazing and wine tasting. Highly recommend. The rooms are beyond belief, spacious and rustic,... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Golf course(13)
  • Pool area(6)
  • Water slide(5)
  • Very nice(3)
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516 photos of this hotel

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Hotel & grounds (17)
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Pool/beach area (7)
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Bathroom (3)
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Room/suite (8)
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Dining (7)
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Business center/function rooms (1)
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Other (24)
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