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The Ritz-Carlton, Dove Mountain

5.0 of 5 15000 N Secret Springs Dr, Marana, AZ 85658
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Certificate of Excellence 2014
The Ritz-Carlton, Dove Mountain
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The Ritz-Carlton, Dove Mountain
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585 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Diego, California
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We've been here several times and I really like this place. Service was excellent and so are the amenities. I wouldn't mind a couple of extra local craft beers on draft other than just the Dragoon at Ignite. They had some new very high Sony tech alarm clocks that didn't work - bright as a TV and they didn't dim.... More

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13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have spent a fair amount of time in hotels and stayed in three resorts that Marriott has in AZ, JW Desert Ridge, JW Camelback & Ritz Carlton Dove Mountain they are all wonderful properties and I would not hesitate to stay at any of them but the one that stands head and shoulders above the rest is Dove Mountain.... More

Was this review helpful? Yes 1
Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review

Dear Guest, We always appreciate the time that our guests take to share their comments regarding their recent visits to Dove Mountain, however, I would be remiss if I did not thank you personally for writing one of the most comprehensive reviews I have read to date about our property. We are very fortunate to have a remarkable team of... More

17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

What a disappointment. I would never recommend this over priced place. While I do not mind being charged for a luxury hotel, I do not like having continual fees for everything. We did not have a car and we were initially charged the higher rate for the resort fee. Not even sure why a resort fee is charged when almost... More

Was this review helpful? Yes 4
Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review

Dear Guest, Our pledge at The Ritz-Carlton, Dove Mountain is to provide the finest personal service and facilites for our guests and I am sorry that we failed to meet your expectations. Our daily Resort Activity Packages does include complimentary high speed internet access, use of the Business Center, a daily group fitness class, recreation activities such as use of... More

Wareham, MA
Top Contributor
50 reviews 50 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Check in was different. Never asked if first time at property nor offered a briefing on the resort as we were checking in early and our room was not ready. We headed off into the direction of the pool at 10:30 am. No employee on hand to set us up at the pool so we did so ourselves. Warning, due... More

Was this review helpful? Yes 1
Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review

Dear Guest, From reading your comments, your stay with us was certainly not synonymous with The Ritz-Carlton, Dove Mountain. I certainly apologize that your stay was not stellar, however, as we do value our guests comments and concerns, should you wish to contact me directly, I would be pleased to discuss the details of your stay further. With kind regards,... More

Phoenix, Arizona
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ritz-Carlton does live up to its glory. Stayed here for the weekend during the summer. It was fantastic. Room was terrific. Staff was fantastic and the overall experience was quite pleasant. Plus, my kiddos loved the water slide. Also, it was a lot smaller than the JW Marriott in Tucson so much quieter. I just wish that I could have... More

Was this review helpful? Yes 2
Scottsdale, Arizona
Top Contributor
171 reviews 171 reviews
41 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went here for a short break from Scottsdale. The hotel is north of Tucson by a good 30 minutes drive, so keep that in mind. But, once you arrive, the beauty of the little canyon and the desert all around is amazing. The rooms are large and modern. The bathroom had a soaking type tub and overall the room... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful mountain resort. The impeccably trained and responsive staff is very attentive; however, when I checked into my room several things were in need of repair. The shaving/makeup mirror's light did not work; a handle on the drawer to the room safe was hanging loose--the housekeeping staff just continued to prop it up without reporting it; and the towel rack... More

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Rothbury, United Kingdom
Top Contributor
85 reviews 85 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You tend to review the places you hate first and the places you love second. This is a case like that! When I hate a place then I review it the moment I get home. When you love a place then you think about it for a while and when you have a moment you chat about it. Now is... More

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Aspen, Colorado
Top Contributor
101 reviews 101 reviews
74 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our conference at Dove Mountain was amazingly executed. The property is top notch and the staff is very well trained. The room was nicely appointed with a balcony overlooking the pool complex. It was a nice hotel room but not anything exceptional. All the staff I encountered were great, with a name recognition level that I have't seen in a... More

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband was here for work, but we took the whole family to enjoy. The views of the mountains from the room, and the different restaurants were spectacular. We ate at all of the restaurants on the property, and all had fabulous food. Of course, you are at the Ritz so everything is very pricey. The rooms were very spacious,... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(15)
  • Water slide(6)
  • Pool area(6)
  • Breakfast buffet(3)
  • Very good(3)
  • Very nice(3)
  • Top notch(3)

Additional Information about The Ritz-Carlton, Dove Mountain

Address: 15000 N Secret Springs Dr, Marana, AZ 85658
Phone Number:
Location: United States > Arizona > Marana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Dove Mountain 5*
Number of rooms: 250
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Also Known As:
The Ritz-Carlton Dove Mountain Hotel Marana

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Room/suite (64)
Pool/beach area (45)
Hotel & grounds (70)
View from room (29)
Family/play areas (2)
Dining (10)
Bathroom (23)
Other (118)

Management photos: Courtesy of the property manager

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Hotel & grounds (17)
Pool/beach area (7)
Bathroom (3)
Room/suite (8)
Family/play areas (2)
Dining (7)
View from room (1)
Business center/function rooms (1)
Other (24)
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