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The Ritz-Carlton, Dove Mountain

5.0 of 5 15000 N Secret Springs Dr, Marana, AZ 85658
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Certificate of Excellence 2014
The Ritz-Carlton, Dove Mountain
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The Ritz-Carlton, Dove Mountain
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597 reviews from our community

Traveler rating
    451
    98
    35
    4
    9
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148
249
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Mateo, California
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very beautiful desert resort outside of Tucson (about 30 min away from downtown Tucson). The resort is at the end of a canyon, so you have to drive to any other restaurants or non-resort activities but it is also quiet and lovely. The pools are beautiful and have plenty of shade and sun. My husband played golf... More

Was this review helpful? Yes 1
Naples, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Three night awesome stay. Staff, reception, servers, everything was simply over the top. Not sure I can criticize them on anything. The hotel was very busy while we were there with group events but it did not affect any other visitors to the property. Only negative comment I have is that the resort fee is too high.

Was this review helpful? Yes 1
Seekonk, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I are just back from a short stay at Dove Mountian, Company award event; what a beautiful setting, tucked away in the mountains, views that you can't stop taking pictures of. The staff is top notch, service is quick and delivered with a smile. The room was excellent, huge marble bathroom, comfy bed, outside patio...could go on... More

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nw indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 3 nights at this Ritz Carlton last week. A facility can be as luxurious, beautiful and inviting as you can make it but if the staff is not quality , the end result will not be satisfying. This facility is just fantastic, but it is the people that put it over the top. The staff... More

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San Francisco, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The customer service is extraordinary. For example, they printed my boarding pass, and then they brought it to my room, even at 3:00 AM. The rooms are spacious, the bed super comfortable. The views are beautiful, and the toiletries abundant. There are soft, fluffy, robes in the roomy bathroom. For those that like to hike, there are 23 miles of... More

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Sturbridge, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from a to short trip to this lovely property. Nestled in the mountains, serenity was abounding. Everything was above par--the service, food, room, beautiful pools, and night time fire pits made this trip incredible!!!

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Top Contributor
140 reviews 140 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a quick stop here and two things stood out for me. Firstly, while well sign posted, it really is the middle off no where, secondly service was quite good. The resort has lots of amenities, but I didn't get a chance to use any. The rooms are spacious and clean, and I enjoyed being able to eat in... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This resort could be 5 stars, but it needs improvement. Pros: The resort is gorgeous and located in beautiful, natural setting. The pools are great, and the water slide is tons of fun. There's lots of activities within the resort; hiking, golfing, mountain biking, spa-ing, relaxing, stargazing, and an awesome ranger station. Cons: The walls in the rooms are paper... More

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Liam D, General Manager at The Ritz-Carlton, Dove Mountain, responded to this review

Dear Guest, I do apologize that your stay with us was not synonymous with The Ritz-Carlton, Dove Mountain. Compared to some hotels, our property is probably one of the best constructed that I have had the privilege of managing but there are times, no matter the thickness of the walls, one can still hear their neighbor and I do apologize... More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we visit this hotel every year and this is one of the best resort we have stayed at! the suite casita is spacious and luxurious with a fabulous view of the canyon, I would definitely upgrade to one of those. the front reception, valet parking and restaurant staff are all extremely welcoming and the food is fantastic! in-room breakfast on... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was our first stay at this hotel- and we will definitely will be coming back. We had the best service we have ever experienced. Nick Peppe made our first day at the pool relaxing - with great service and wonderful food/drink recommendations. Kyle Peppe is amazing- he made sure our stay was special. He is the lead concierge and... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(15)
  • Water slide(6)
  • Pool area(6)
  • Very good(3)
  • Top notch(3)
  • Very nice(3)
  • Breakfast buffet(3)

Additional Information about The Ritz-Carlton, Dove Mountain

Address: 15000 N Secret Springs Dr, Marana, AZ 85658
Phone Number:
Location: United States > Arizona > Marana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Dove Mountain 5*
Number of rooms: 250
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Also Known As:
The Ritz-Carlton Dove Mountain Hotel Marana

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