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Ottoman Palace Antakya

Certificate of Excellence
Gungor Uydu Kent, Antakya, Turkey
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1 room 1 guest
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Ottoman Palace Antakya
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177 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (52)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
All months
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

More than 12 different wide swimming pools plus hot miniral including water sliding down. Room space is good. Breakfast is nice with many different options. However water is not complementary! Shuttle to city centre is available every 30min. Wonderful garden is just opposite to hotel. House keeping service is not syncronized with hotel level.

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AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our... More 

Nicosia, Cyprus
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Antakya Ottoman Palace is beautifully designed and the service is great. Their Spa and gym facilities were also great. It is an amazing place to relax and pamper yourself with the many treatments available. I feel lucky to have been able to stay there for three times. I do not only recommend this place, I say it is a must... More 

Was this review helpful? Yes
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Simge ENGELKIRAN and her very precious family, It's been an honor getting to know you. Also, you are all my privileged guests. I am so happy to read how delighted you were with your stay. It was a great pleasure to serve you and we certainly look forward to your next visit to Güngör Ottoman Palace. Please do not... More 

Aleppo
1 review
5 of 5 stars Reviewed July 12, 2015

Cleanliness and excellent hospitality we met in this hotel...you're paying less than you gain here. The relax that someone is gaining from the thermal water is transferring the person to another world...world of endless relaxation, purity and freedom.

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AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear guest! Thank you for staying with us frequently! It is wonderful to hear that you always feel at home with us. We are looking very much foward to welcoming you again at our Hotel Gungor Ottoman Palace ! Greetings from Gungor Ottoman Palace Hotel team. Yasemin OSMANOĞLU | PUBLIC RELATIONS MANAGER & PA TO CHAIRMAN More 

istanbul
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 2, 2015

I stayed at this hotel during a business trip. The hotel looks new and nice, the reception people were polite but when I entered the room it was smelling cigarette smoke. I travelled the whole world but never come a cross such a bad cigarette smelling hotel room. They changed my room which was smelling less. It seems that smoking... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 23, 2014

We visited the hotel with my wife on our honeymoon. During the check in no information was given that thermal pool for couples was out of service. We had to use the thermal seperatly until the next evening. On the second day someone tryed to get in our room despite the "don't disturb" sign on the door. On the third... More 

Was this review helpful? Yes 3
Bishkek, Kyrgyzstan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2014

When you consider yourself; It seems to me that now !.. Despite my absence .. about two months between 01/08 to 03/05 / 2014 since I arrived in the third week of November 2013 with my team, which has repeatedly changed .. I began our presence obvious to all who know us with our first name, and make officials listen... More 

Was this review helpful? Yes 1
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

First of precious our guests and the hotel guest satisfaction Our understanding of quality standartimizal for your comment upset that we're not incompatible would like to state that I lived in during your stay that you disturbance, the hotel will be evaluated carefully by our management.will be considered in promoting our quality of service that we show to the intensive... More 

Sudan
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 3, 2014

Overall quite a good Hotel. The room was clean and of a good size, Although it is classed as a 5 star hotel I find this a little doubtful.An average 4 star would be a better rating. I was very disappointed in the dining facilities It is like a large cafeteria so if you looking for a romantic dinner you... More 

Was this review helpful? Yes 1
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Guest; Thank you for your comments you have made.Your opinion is very important to us.Afterwards, missing reports as soon as possible to accomplish our respects. More 

Bishkek, Kyrgyzstan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 1, 2014

We attended as walk-in without prior reservation ; was night time and cold, coming from Gaziantep ; Litigants / disputants teams ( unjoinable ) Or without wise team leader ! .. Unfortunately we came on a humanitarian mission to help the Syrian refugees ? ? Of bad luck was the night we entered the beginning of the weekend and feels... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 13, 2013

My husband and I have stayed at the Ottoman Palace Hotel around five times so far during the past two years and twice fall of 2013. We have visited and tried several other hotels in this region (Hatay, Gaziantep, Iskenderun, Dörtyol, etc.) and we are convinced this is the best choice by far. This is our second review of the... More 

Was this review helpful? Yes 1
Beirut
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 29, 2013

This is definitely one BIG hotel! A very pleasant pool and spa areas. The room are quite spacious but very tired (e.g: the Tv is very small, and an old box one) the bathroom is ok, but an old one. The food is not so great, and the dinner / breakfast area is huge and can fill hundred witch can... More 

Was this review helpful? Yes 3
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