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Ottoman Palace Antakya

Certificate of Excellence
Gungor Uydu Kent, Antakya, Turkey
Hotel amenities
1 room 1 adult
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Ottoman Palace Antakya
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283 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed November 28, 2015 via mobile

Wonderful welcoming . Clean and fast service. Beautiful decoration is amazing. Especially F&B manager Mr serif did amazing service and assistance during my stay. Thermal water has really rich mineral for health. And way they designed the pool and bathroom is also smart and useful.

Helpful?
Thank Yilmaz A
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Mr.Yılmaz A. Thank you so much for your kind feed back! We are happy to hear that you felt at home with us! And most of all thank you for recommending our Hotel to your Family and friends, which is very important for us! Greetings from Güngör Ottoman Palace Otel Yasemin OSMANOĞLU PA TO CHAIRMAN & PUBLIC RELATIONS MANAGER More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

If you visit Turkey then you must surely experience the amazing culture, cuisine and architectural designs. The opulence of the decor, the grandeur of the halls are reminiscent of a bygone era with all the modern technology and service. The rooms are spacious and comfortable, our bathroom was clean and the shower refreshing after a long day of exploring.The resort... More 

Helpful?
1 Thank Zulekha A
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Guest Ms.Zulakha A; Thank you very much for taking the time to write your detailed review. We are pleased to read, that we could exceed your expectations and that you felt very well in our Hotel Güngör Ottoman Palace Thank you for mentioning the friendly staff and the nice rooms. Again, thank you for posting your feedback. We are... More 

Chicago, Illinois
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 11, 2015

The hotel seems to think that by just having the biggest or largest makes it a deluxe property. The hotel is huge. Wide halls and huge lobby. The decor is so awful and just plain ugly. My bathroom had mold in the bathroom shower. Furniture is so over-the-top it is make you laugh....Very good buffet selection...waiters... have nice uniforms The... More 

Helpful?
1 Thank Ken152
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear our gest KEN 152; Thank you for your feedback. We are very sorry to read that your stay at our hotel didn´t completely fulfilled your expectations and we want to appologize for the inconvenience. The mentioned problem is solved in the meantime. We hope you will visit us in the future again. Best Regards Yasemin OSMANOĞLU PUBLIC RELATIONS MANAGER... More 

1 review
5 of 5 stars Reviewed September 13, 2015 via mobile

Me and my mom had a wonderful week in here.We visit this hotel every year since the very first time it opened.Beginning from the amazing swimming pools to the magical water that lets me and my mom have no pain in our knees at least for 6 months.My mom has problems with her kneecaps and i have horrific pain in... More 

Helpful?
Thank thalos17
AntakyaOttomanPalace, Genel Müdür at Ottoman Palace Antakya, responded to this review

Dear guest Thalos 17, Thank you for posting a review following your recent stay at our Güngör Ottoman Palace Otel. We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay. We hope, that we get the opportunity to welcome you back to our hotel very soon. Best regards, Güngör Ottoman Palace Otel More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 11, 2015 via mobile

More than 12 different wide swimming pools plus hot miniral including water sliding down. Room space is good. Breakfast is nice with many different options. However water is not complementary! Shuttle to city centre is available every 30min. Wonderful garden is just opposite to hotel. House keeping service is not syncronized with hotel level.

Helpful?
Thank Ayman_Zuraik
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our... More 

Nicosia, Cyprus
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2015

Antakya Ottoman Palace is beautifully designed and the service is great. Their Spa and gym facilities were also great. It is an amazing place to relax and pamper yourself with the many treatments available. I feel lucky to have been able to stay there for three times. I do not only recommend this place, I say it is a must... More 

Helpful?
Thank sengelkiran
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear Simge ENGELKIRAN and her very precious family, It's been an honor getting to know you. Also, you are all my privileged guests. I am so happy to read how delighted you were with your stay. It was a great pleasure to serve you and we certainly look forward to your next visit to Güngör Ottoman Palace. Please do not... More 

Aleppo
1 review
5 of 5 stars Reviewed July 12, 2015

Cleanliness and excellent hospitality we met in this hotel...you're paying less than you gain here. The relax that someone is gaining from the thermal water is transferring the person to another world...world of endless relaxation, purity and freedom.

Helpful?
Thank rovasil
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

Dear guest! Thank you for staying with us frequently! It is wonderful to hear that you always feel at home with us. We are looking very much foward to welcoming you again at our Hotel Gungor Ottoman Palace ! Greetings from Gungor Ottoman Palace Hotel team. Yasemin OSMANOĞLU | PUBLIC RELATIONS MANAGER & PA TO CHAIRMAN More 

istanbul
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 2, 2015

I stayed at this hotel during a business trip. The hotel looks new and nice, the reception people were polite but when I entered the room it was smelling cigarette smoke. I travelled the whole world but never come a cross such a bad cigarette smelling hotel room. They changed my room which was smelling less. It seems that smoking... More 

Helpful?
Thank stop25
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 23, 2014 via mobile

We visited the hotel with my wife on our honeymoon. During the check in no information was given that thermal pool for couples was out of service. We had to use the thermal seperatly until the next evening. On the second day someone tryed to get in our room despite the "don't disturb" sign on the door. On the third... More 

Helpful?
3 Thank Ediz K
Bishkek, Kyrgyzstan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2014

When you consider yourself; It seems to me that now !.. Despite my absence .. about two months between 01/08 to 03/05 / 2014 since I arrived in the third week of November 2013 with my team, which has repeatedly changed .. I began our presence obvious to all who know us with our first name, and make officials listen... More 

Helpful?
1 Thank suliman a
AntakyaOttomanPalace, Halkla İlişkiler Müdürü at Ottoman Palace Antakya, responded to this review

First of precious our guests and the hotel guest satisfaction Our understanding of quality standartimizal for your comment upset that we're not incompatible would like to state that I lived in during your stay that you disturbance, the hotel will be evaluated carefully by our management.will be considered in promoting our quality of service that we show to the intensive... More 

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