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Papillon Zeugma Relaxury

#5 of 82 Hotels in Belek
Certificate of Excellence
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Ileribasi Mevkii | Serik, Belek 07500, Turkey
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Papillon Zeugma Relaxury
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1,008 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015 via mobile

Need to schedule your trip in june or after august because is to hot. We choosed to stay in a villa with private pool and was just perfect for us and our 2 years old daughter. The rooms was perfect. Room service very good. The food was good but not perfect. The restaurant personnel not friendly.. Generaly was a perfect... More 

Helpful?
Thank Andra R
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear '' Andra R ' Thank you for sharing your impressions following the stay at Papillon Zeugma Relaxury. We are happy to hear that you had a delightful holiday and look forward to welcoming you back in the near future. Best Regards, Serkan Koc Asst. Guest Relations Manager Papillon Zeugma Relaxury serkan.koc@papillon.com.tr More 

Manchester, England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 3, 2015

We Stayed 17th -31st October as a family of 5 (5 20 & 21) Might as well start on the main course which was the bad bit Management made the call to close the hotel for more work around 4 weeks ago. This was fine as long as you still give the guests what they booked for ie a 5... More 

Helpful?
2 Thank Neil A
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2015

My hubby and I along with our 13 year old son stayed here during half term in October. We booked this hotel as we had stayed at the sister hotel Papilon Belvil in June.On arrival we were greeted by Guest Relations and offered a drink while we were checked in. The reception area is very impressive and check in was... More 

Helpful?
1 Thank Annedcfc
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

altrincham
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 2, 2015

This was our 3rd visit to the Zeugma and our 5th visit to the Papillion Hotel Chain in Belek. This Hotel just gets better and better with every visit. We were upgraded to a Pool Swimup Room which was absolutely wonderful. The refurbishment of the Hotel has been tastefully done with many improvements including a new Aquapark and extensive updates... More 

Helpful?
1 Thank stevealtrincham
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Yorks
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

Newly refurbished for this year, it was to say a real surprise! We Visited last year, and it was very nice then-but the upgrade really was outstanding. Staff are very friendly and helpful, nothing was too much trouble for them. The meals in the main restaurant were the only thing that let the hotel down. The food choice definitely catered... More 

Helpful?
Thank Vulcan Reviews O
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2015

It was our first holiday on Turkey, but everithing was great. Papillon Zeugma Relaxury was the great choice for our vacantion. The room was beautiful and very large. We stay 2 adults and two children and we have enough space. The location and amenities are wonderful. The restaurants was great. Good food, good desert and many,,many types of food. The... More 

Helpful?
1 Thank cristi1x2
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Chelmsford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 29, 2015 via mobile

Just got back from 7 night stay. We arrived late @ night. The lady in reception was pleasant enough, but but at the same time I felt she could of been a little more welcoming. The room was very nice. Modern. Exceptionally clean & the bed was oh so comfy! Had a great nights sleep every night. Rooms are very... More 

Helpful?
Thank Melissa P
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Prevalje, Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 28, 2015

Never again!!!!!!!!!!!! High class ultra all inclusive? Never! Lunch every day cold. Many ran out of white bread. Many ran out of lettuce. Themed dinners were not. Most of the waiters unfriendly. Animators super. The beach and beach bar super.

Helpful?
1 Thank zlatkag2015
bbecerik, Halkla İlişkiler Müdürü at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed October 26, 2015

i just had a wonderful week in Papillon Zeugma with my family. i have also stayed in many other luxury 5 star hotels both in Belek and Lara and can make a fair comparison. Starting with all the positives, beautiful hotel with lovely rooms. although it would have been nice to have a bath tub in a "superior double" room.... More 

Helpful?
Thank Mehrnazuk
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Sheffield
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 23, 2015

Bit of a late review. Stayed with my family - 10 of us aged between 6 and 62 during August. It was our first time to Turkey and we certainly hope to go back one day. The staff really make this hotel - especially Memhet and Engin whose cocktails have been talked about regularly since our return, all the staff... More 

Helpful?
1 Thank Nichola30
bbecerik, Guest Relations Manager at Papillon Zeugma Relaxury, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

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