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Papillon Zeugma

Travelers' Choice award winner
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Ileribasi Mevkii | Serik Antalya, Belek 07500, Turkey
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1 room 1 guest
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920 Reviews from our TripAdvisor Community

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Traveler rating
    711
    149
    36
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    10
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519
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4
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Czech first
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  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
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  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (920)
  • Mar-May only
    (150)
  • Jun-Aug only
    (489)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (61)
All months
Gerrards Cross, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was recently redecorated and was very clean, with newly created small water-park attached and new a la carte restaurants just opening. The staff were great and really helpful and tried hard. Customers relations lady Gabriella was OUTSTANDING - well done. The food and restaurants were ok, as were the bars and cocktails were made by food tech specialist... More 

Was this review helpful? Yes 1
Yorkshire
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my 5th visit and yet gain they managed to make my holiday fantastic. The staff are amazing and I must mention the following people in particular, Andri (outstanding pool side service), Anastasia (animation superstar), Elena Z (pool aqua aerobics queen), Nuri (smiling Papy king!), Yana Shapovalenko (best teenage club leader), Huseyin (all round animation star), and finally Gabriela... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We are not people to return to the same hotel but we visited here 6 years ago and have always said its the best hotel we have stayed in Turkey. So we finally returned and was not disappointed. The refurbishment is great and we was lucky enough to be upgraded to the new pool suites which are amazing. We was... More 

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Manchester, New Hampshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff are very warm and welcoming, the whole hotel is very clean and tidy and has a great pool area , however it can get very busy and most people reserve there deck chairs so it's very hard to find one if you go down to the pool after 8am. The hotel is very safe and kids friendly with... More 

Was this review helpful? Yes 1
bbecerik, Guest Relations Manager at Papillon Zeugma, responded to this review

Dear ''JHolt105''! First of all thank you for choosing Papillon Zeugma Relaxury! Thank you for posting your review here on TripAdvisor and for recommending our hotel. We appreciate your kind words about our hotel. We were happy to have you as our guest and to know that you enjoyed the time spent with us. We will be more than happy... More 

Lytham St Anne's, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very pleasantly surprised. I've stayed in 6 other '5*' al inc hotels in Turkey over last few years but have to say this hotel tops them all. Its very modern and clean, the bar and lounge areas are beautiful with plenty of popular brand alcohol.despite being busy during the day you can really enjoy a classy evening drinking cocktails or... More 

Was this review helpful? Yes 2
bbecerik, Guest Relations Manager at Papillon Zeugma, responded to this review

Dear ''AngRay10''! First of all thank you for choosing Papillon Zeugma Relaxury! Thank you for posting your warm review here on TripAdvisor. We are pleased to know that you had an amazing time at Papillon Zeugma Relaxury. All our staff is ready to help you always for all your needs. We are trying to make the holiday of our guests... More 

Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a superb hotel. Just enjoying our last few days here. Weather is amazing which helps but the fact is ... This hotel is lovely. Food excellent.... People say it caters for Eastern Europe but as an English traveller to Turkey I expect a foreign influence... Spent all of our time round quiet pool which is wonderful and the... More 

Was this review helpful? Yes 1
bbecerik, Guest Relations Manager at Papillon Zeugma, responded to this review

Dear Mr. BARKER! First of all we would like to thank you for choosing Papillon Zeugma Relaxury! Thank you for posting your review here on TripAdvisor, for your warm words, for recommending our hotel. We also apreciatte your especially kind words about food, service and staff in the hotel. We are more than happy to read, that you spent an... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the papillon Zeugma as we wanted to visit Belek & the reviews were so good. We were also interested to see the new refurbishment. I & my best friend decided to use this holiday to spend some quality time. Arrival: We arrived late evening & were met at the door by guest relations. While they checked us in,... More 

Was this review helpful? Yes 2
Leyland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We've recommended this hotel several times before, as every time we've been they seem to manage to make it better. Well guess what, they've done it again! The refurb has transformed the hotel and the standard of accommodation is even higher, and the pool suites are stunning. On our stay there was a small supplement for the A la carte... More 

Was this review helpful? Yes 2
bbecerik, Public Relations Manager at Papillon Zeugma, responded to this review

Dear ''Andrew H''! Thank you for posting your review here on TripAdvisor and many thanks for choosing Papillon Zeugma Relaxury! We are happy to know that you spent good time in our hotel. Thank you for recommending our hotel and for sharing with us your opinion about lunchtime food. It is very important for us, after every feedback we try... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

While we were one of the first to stay there after the grand reopening (I believe the hotel had only been open for a week or so back in late May when we checked in), I won't go through the details as I believe others have already did the job. I just wanted to stress that we had an amazing... More 

Was this review helpful? Yes 2
bbecerik, Guest Relations Manager at Papillon Zeugma, responded to this review

Dear ''lucianf''! First of all, we would like to thank you for choosing Papillon Zeugma Relaxury. We are glad to hear that you spent an amazing holliday in our Hotel. We appreciate your positive feedback as well as your kind words regarding our staff and all hotel. We were happy to see you as our guest and will be happy... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Conditions as advertised by the agency. Great room, lots and lots of food all day long, premium drinks, nice entertainment (a little bit russian orientated). Upon our arrivals they offered us a villa as our rooms probably weren't ready. Unfortunately for us we refused being with little children and wishing access near the beach (the villas are in the back... More 

Was this review helpful? Yes 1
bbecerik, Guest Relations Manager at Papillon Zeugma, responded to this review

Dear ''Adiakavaru''! Thank you for choosing Papillon Zeugma Relaxury for your family vacation. It is a pleasure to know that you had a great holiday with us. All our staff is ready to help you always for all your needs. We are trying to make the holiday of our guests memorable and lively. We will be more than happy to... More 

Hotel Review Summarization

What travelers say

  • Animation Team(15)
  • Very good(7)
  • Special mention(5)
  • Main restaurant(5)
  • Evening entertainment(5)
  • Best hotel(3)
  • Kid Club(3)
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Hotel & grounds (154)
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Dining (109)
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Room/suite (55)
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Bathroom (12)
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Amenities (121)
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Beach (27)
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Main Pool (61)
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Restaurants and Bars (157)
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Silent Pool (29)
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Standard Room (43)
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The Hotel (128)

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