If u r british or english speaking person, think 100 times even before booking, the hotel is absolutely brilliant but somehow caters more to the needs of continent Europe, English is poorly spoke, understood or even welcomed. If u know ur german, belgian or russian then u r in for treat. Most staff are hard working, over worked but there... More

do not go. i think is the worst hotel in all bellek. rooms are 2.5 star maximum, a.c. is not working . i made a verry bad mistake . and an expensive one More

Went for a weeks golf trip with 3 friends. We have been to Portugal for several years and fancied a change. Good hotel, clean and great value. Food is perfectly ok but well worth booking in for free a la carte options - were were allowed 3 during the week. Only one restaurant used for the various a la carte... More

I have to say that I was worried having read reviews from others who had been to this resort. However it was fabulous. Hotel was spotless, food was amazing with lots of choice, plenty of salad, grilled meats, fresh fruit and rice dishes. Service was good. We also sampled 3 a la carte which were also nice. Reception staff were... More

It's a decent hotel, in Turkish standards, which differ from the European way. So, if you go after the Ultra All Inclusive, don't expect to get the Western 5star service. It's not a crime if most of the staff does not have a clue about English. It's not the only language, after all. Better luck with Russian, as they are... More

Just returned from 1 week visit - 1st time in Turkey. Like other reviews, check in was dreadful because we arrived early hours of the morning to be told room not ready until 2pm. After rowing with rude reception man we eventually got ur room at 11. Rooms acceptable. Other hotel staff were very nice ie. maids, waiters and entertainment... More

Nice place, beautiful view... However... 5 or 6 types of restaurants with the same smell and almost same taste :) Staff is very helpful, but on reception during check-in we faced answer like: "wait for 30 minutes, room is not cleaned yet" and these 30 minutes prolonged for 3 hours (I was with 1 year old baby). When I complained,... More

IC Santai family resort 5* - wing "D" of the hotel - is in fact a 2*hotel!!! The resort has only 1 restaurant, resembling to a large highschool cantina, they only have dry wine (red, white and rose) and men from the staff do not use anti-perspirant! The minibar is ALWAYS re-filled at 15h00, while adults and children tty to... More

Do not go to this hotel if you want to meet any english tourists its maily russian and german.. The bar and restaurant staff were really friendly. The reception and management staff were rude and unhelpful. We tried to book into the Chinese restaurant. We went to Customer "Comfort" Office 24 hours before, as advised, and she (after looking up... More