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IC Hotel Santai

#18 of 78 Hotels in Belek
Certificate of Excellence
Uc Kum Tepesi Mevkii, Belek 07500, Turkey
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IC Hotel Santai
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IC Hotel Santai
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320 reviews from our community

Traveler rating
    177
    87
    34
    11
    11
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164
62
8
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Istanbul
Top Contributor
67 reviews 67 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First of all the weather is not very staple at this time of the year.Its like rainy season in SE Asia.It gets warmer by mid April then becomes unbearably hot.We have spent 6 nights in IC Santai.The room we stayed was good in size, excellent bed comfort, stylish marble bathroom with a clean shiny bathtub.We had a full view of... More 

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Brighton, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 13, 2014

In writing this I am going to remember that a weeks all inclusive at this hotel cost under £400.00 including the flight and transfers and for that I cannot complain. The hotel is clean and the staff very friendly and helpful - nothing was too much trouble. I would not call it a 5* hotel but 4* would be fair... More 

Was this review helpful? Yes 3
Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mr. Sally S. Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay... More 

Portland, ME
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

We were at this beautiful hotel between October 4-7, 2014. The hotel staff was extremely nice and helpful throughout the stay. They were very professional, always with a happy face. The hotel is old but beautifully maintained, especially the outdoors area. It has one large pool, one relax pool and one little aquapark at the kids section. The beach was... More 

Was this review helpful? Yes 1
Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mr. California_Surfer Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay at... More 

Sidcup, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 20, 2014

Have just returned from eight days at the IC Santai. What a beautiful hotel. The grounds are stunning and very well kept. The hotel itself is spotless with a bright and beautifully furnished reception, lobby bar and restaurant. Food is very good with so much choice and very fresh. There is the main restaurant for breakfast, lunch and dinner and... More 

Was this review helpful? Yes 4
Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mr. jacqui821 Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay at... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

This hotel was fantastic. We were there for first time and i believe that we will come back. Selection of food was great and really tasty. We found there evyrything what we want. Not only food. Rooms, personal and cleaning was fine. i think the best part of that holiday was time spent with entertaiment team. Funny, energetic games and... More 

Was this review helpful? Yes 2
Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mr. Simone D. Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay... More 

Paris, Île-de-France, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

the vacation in santai were fantastic ; good service , a lot of fan § good , kind animation , entertainment team : specially , galina , nadiya , dariya ( fitness ) , max, mustafa with kids mini club § the shows of Mr. Erdem were amazing § ineresting ; inforgetable vacation in santai , ic. we loved it... More 

Was this review helpful? Yes 2
Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mrs. Olga P Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay... More 

Vilnius, Lithuania
1 review
5 of 5 stars Reviewed September 10, 2014

The hotel is nice and clean. food is good. It is more suitable for families with kids as they are being entertained so well by the entertainment team in kids club. the entertainment team in general is the best one I have seen as I visited many hotels in turkey before. They are all very friendly, polite and nice. they... More 

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Hakan S, Genel Müdür at IC Hotel Santai, responded to this review

Dear Mrs. GRVictoria Firs of all I would like to thank you for sharing your kind comments regarding your stay at IC Hotels Santai. We are happy that your expectations are fully met. Once again on behalf of my team I would like to thank you for staying with us and wish to welcome you for your next stay at... More 

Munich, Germany
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 8, 2014

Family (2 adults; 2 children) ;We were in IC Santai for 12 days; August 2014. Darya, you know us - bebiş nasıl ? It was a nice holiday, our room had a directly view to the big pool and sea outside; the rooms were cleaned every day. In the big Main restaurant you could find everything tasty to eat. The... More 

Was this review helpful? Yes 7
Hakan S, Yönetici at IC Hotel Santai, responded to this review

Dear Ms. Elosayd, First of all I would like to thank you for staying with us here at IC Hotels Santai for your vacation. We are happy that your expectations have been met. Your positive comments regarding our team members are being shared with them. By the way our our fitness instructor Darya's baby is healthy, happy and fine:). Thank... More 

Princeton, New Jersey
Top Contributor
53 reviews 53 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 2, 2014

Good hotel overall but service can be limited at times. We have been two years in a row in family to this hotel. This second time, we found the hotel less customer oriented. For example, our shower drain was blocked several times and they only intervened after we called multiple times. Also, we had a need for a doctor which... More 

Was this review helpful? Yes 3
Hakan S, Yönetici at IC Hotel Santai, responded to this review

Dear Mr. Mathieu, First of all I would like to thank you and your family for staying with us here at IC Hotels Santai. Your comments regarding technical service, doctor office and front desk staff have been seriously considered and necessary warnings have already been given to related department heads. I am sorry for not meeting your expectations. I assure... More 

Apeldoorn, Gelderland, Netherlands
1 review
5 of 5 stars Reviewed August 22, 2014

I am William from Holland en spend 12 days with my family in IC Santai. We were several times in Turkey. Every time it was very good but this year it was excellent. Thank you all people of IC Santai. Specially Makzym from the animationteam. He is the best and i wish him all the best for the future. We... More 

Was this review helpful? Yes
ICHotelsSantai, Guest Relations Manager at IC Hotel Santai, responded to this review

Dear Guest (Wil C), Thank you for taking your valuable time to inform us about your kind comments. We are happy to to hear that you had a great time. It will be our pleasure to serve you again in IC Hotels Sanati. Kind regards, Darya UDOVIKOVA Guest Relations Manager More 

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