Stayed in this hotel for a couple of hours before a friend's wedding. Room service wasn't good. During the pre-nup, make up artist used the plug for beautifying the bride. The socket seems to be faulty after some time. the room services wasnt prompt. Electricty was on and off like disco light. Transfer of room wasn't fast. engineers checked but... More

I called a week before my check-in date to request fr a twin room. The day came, checked in smoothly -- the paper i signed says twin room. But, when we entered the room -- only one bed. I complained, and were asked to wait in our room so that they can transfer us to another room. One hour passed,... More

I think we had very good timing. Since we checked in on a Sunday, I assume most guests were already leaving from the weekend staycation. We used a dealgrocer coupon for a deluxe room with a king-size bed -- perfect for me, my husband, and our two-year old daughter.  I called to reserve two weeks before and gave my preferences... More

The hotel is fine, the room is really confortable and spacious. I really liked it. The bed is king size and super soft. The bathroom is ok altho is didnt have a vidette :( the buffet breakfast was good. I cant really say anything bad about the hotel, rooms, and service. The staff was friendly. The pool tho... Is really... More

Stayed for a total of 5 nights in Acacia on a business trip. Because this visit involved travel back-and-forth between Acacia and other parts of the country, I actually checked-in (and checked-out) three different times so therefore had the opportunity to stay in three different rooms (on the 4th, 6th and 8th floors). The rooms: I stayed in a “Junior... More

We booked two rooms,one for us,a Junior suite (my hubby and my nine yr old son) and the other one,a handicapped room for my daughter (stayed with her is my mother-in-law). Thinking of something different to celebrate my daughter's bday,we thought of spending an overnight in a hotel after our malling (MOA) and Manila Bay cruise. And glad we did.... More

I was really tempted to give a 3/5 review if not for the service. Pros: I loved the lobby and the interior design of the whole hotel. Rooms were new. As mentioned, I liked the service, staff were not intrusive but always had the initiative. <3 Cons: We had our dinner in Acaci, their buffet restaurant and our experience was... More

We had a very good experience with this hotel. We spent a couple of days here in January for my birthday? We had a good time. We celebrated my Dad's 60th birthday here, and I gave my parents the complimentary overnight stay. I have nothing but good words for the hotel. I hope they continue their excellent service.

We had a late check in, and theyve upgraded us to a junior suite. Definitely worth the travel! The room was fantastic, clean, spacious and a total luxury. View was a-amazing. Breakfast buffet was average. But the staff were really friendly and accomodating. When we went to the pool area to check it and sat there for awhile, in less... More