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Acacia Hotel Manila

4.5 of 5 East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
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Acacia Hotel Manila
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Acacia Hotel Manila
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351 reviews from our community

Traveler rating
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    50
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122
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed today NEW

My boyfriend and I stayed here for a week the place is good,but since the pool was under repair they have to move us out to the next level which is more peaceful specially at night time where we rested fully from the day activities, friendly staff the food was remarkable my boyfriend gets the first taste of Filipino breakfast... More

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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in the Hotel Acacia Manila in the Alabang : I really enjoyed my stay below are the good and bad things about the hotel : 1. The location is very good , very close to the Alablang town centre and the festival Mall 2. Lot of restaurants close by so food was never a problem 3. Hotel offers... More

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Philippines
Contributor
20 reviews 20 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Excuse my late review, my mom booked this hotel for 3 days and 2 nights for us to celebrate the eve of New Year 2012. The room given was spacious and has a king-sized bed that could actually fit the 4 of us. I remember the hotel gave us complimentary dinner for 2 with raffle draw coupons for the night... More

Was this review helpful? Yes 2
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings! Thank you so much for this review. We invite you to give our hotel another try. Please do visit us soon. We assure you that you will see positive changes and enjoy a better and more improved hotel compared to your experience 2 years ago. We hope for the opportunity to serve you soon. Thank you! More

Manila, Philippines
Contributor
15 reviews 15 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I had very high expectations on this hotel since their exterior and façade were really very elegant looking. Expected so much more with their rooms, but that part was average. If I wrote this review before visiting a neighbor hotel, I would have rated this 4. What I most loved in this hotel are their location & dining. This hotel... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! Thank you very much for sending your thoughts and comments about the hotel. We appreciate the time that you have spent for this. We apologize that we were unable to fully meet your expectations. Everyday the hotel is working hard on improvements and enhancements to better serve every guests. We hope that on... More

Belfast, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to say big thank-you to all the wonderful staff in the Acacia. I had the pleasure of spending 4 months there as I worked on business and no matter how work went, I was always met with a smile and friendly convo from the staff. While in the lobby Nelly and Rodel will always make you laugh but... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! Our deepest gratitude to this very heartwarming review. We have a service mantra that says "Arrive as a guest and leave as family". Your presence in Acacia has truly made you part of our family. Our staff (Rodel, Nellie, and Harold) would like to send their regards to you. It was truly our... More

Thailand
Top Contributor
80 reviews 80 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel in a chaotic city. Quiet, well organised, 20 mins from the airport. Near shopping. The hotel has great food including a good buffet breakfast. The rooms are large and clean and the staff are really helpful.

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! Thank you very much for this positive review. We appreciate your time in sharing your thoughts and comments about the hotel as these are most vital for our improvement. We are extremely glad that our amenities and services were to your satisfaction. We hope to welcome you back so that we may provide... More

California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a 4 Day stay in Acacia in late September 2014. The hotel retrieved me from the NAIA Airport in Manila. My stay was extended twice for business, so after 10 days I was able to get a strong sense of Acacia. The hotel itself is attractive and clean, but the real beauty is found in the people that... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Warmest greetings from Acacia Hotel Manila! We cannot fully express how heartwarming your review is. For you to remember all the names of our staff who you met is extremely touching and more than enough. But your kind and positive words are even more inspiring to us. After all the hard work that the hotel team puts in... More

Peoria, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The thing that makes this hotel is the staff. Casual employees - even though they are not yet full employees - like Dessa and Rodel make the experience memerable. Everone is so kind and professional! As long as employees like Dessa and Rodel work here I'll be back 2x a year! Magandang umaga! (good morning in Tagalog) Good bed! Good... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Magandang Umaga! Greetings from Acacia Hotel Manila! Thank you very much for taking time to share with us your thoughts about the hotel. Truly our staff and the service that they give our guests is the best thing about the hotel. Thank you for commending Rodel and Dessa. They are gems for the hotel who work hard to... More

Pattaya, Thailand
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved this hotel. Has all the flair of an excellent five star hotel even though it isn't the best I've stayed in. The staff are attentive, and helpful. The bedroom was lovely, the bed and pillows were fantastic. Had an excellent nights sleep. Lovely waterfall shower. Definitely would return. There is a spa and pool, and gym. But I didn't... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you very much for your positive words. We are very thankful that you enjoyed your stay with us. We shall expect your return. We have informed our Chef of your comment about the food. We hope that you could try our restaurants on your next visit and taste the improvements that we... More

Coventry
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The people in the Philippines are amazingly nice. The hotel staff were even better. The rooms were nice, clean and well supplied. Location was ok but not much going on. They will add on extra cost to your minibar bill with no warning as the price is only a "base price". This happened to a few people and the add... More

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! We apologize for the negative experience you had while staying with us. Please allow us to explain our side: - Mini bar prices indicated in the Mini Bar Vouchers found in the guestrooms are not inclusive of 10 % Service Charge and 12 %Government Taxes. These are the add ons that you may... More

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Additional Information about Acacia Hotel Manila

Address: East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
Location: Philippines > Luzon > Metro Manila > Muntinlupa
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Acacia Hotel Manila 4.5*
Number of rooms: 262
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Also Known As:
Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa

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