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All 8 Muntinlupa hotels

Acacia Hotel Manila

4.5 of 5 Hotel   |   East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
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Acacia Hotel Manila
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Ranked #4 of 8 Hotels in Muntinlupa
A recent review
5 of 5 stars reviewed 3 days ago
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339 reviews from our community

Traveler rating
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    48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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Middle East
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you're new to manila, this is for you. Hotel is situated near the skyway, alabang town centre and new food outlets. Couldn't fault the hotel although with the rain there was a plumbing issue and there was a bit of a smell in the pipes but wasn't that bad. Free water in the room, free wifi and across the... More

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Binan City, Philippines
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

2 nights in a Deluxe Twin for my husband's birthday and our wedding anniversary. One toddler, one infant, and one helper in tow. Room did not impress, but probably because it was just a Deluxe room. Willing to try a suite next time. The beds were small, quite unlike the twin beds in other hotels. It felt like a single... More

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marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for choosing to stay with us on such a memorable day. We appreciate your time in pointing out the positive and negative. We are much thankful for your positive comments as this will help other future guests visiting the hotel. Your other comments will be treated with equal importance.... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm very pleased with my recent stay at Acacia Hotel for 6 nights. I've stayed in various hotels and resorts around the world but this definitely amongst the best. The service was first class with the staff warm and friendly and quick to check my comfort level and attend to requests or queries. In fact I was so impressed that... More

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marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you very much for taking time to submit a review. We are beyond delighted that you had such an awesome time with us and that you found us exceptional. Acacia Hotel Manila is a local independent hotel and one of our goals is to be at par with other international brands. For... More

UK
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely hotel for the business traveler and great food at the buffet. The rooms are large, comfortable and very new. The staff are really great and it is a pleasure to stay here. Overall a great place to stay

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you for your positive feedback about the hotel. We are delighted that you had a pleasant stay with us. Our team works hard on making sure that each guest will have the same experience as yours and it is truly fulfilling when we hear back from guests. Thank you for choosing Acacia... More

Cagayan De Oro, Philippines
Top Contributor
111 reviews 111 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the hotel was so nice and the room was big and good service. the foods is good also. they also have dinner buffet at a right price with variety of foods and i love their japanese foods, the shashime was so fresh specially the pink salmon. internet connection is excellent and free. the only problem is when you are planning... More

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marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you very much for this review. It is our pleasure that you had a good stay with us. We are thankful for your comments and suggestions as these helps us further improve our service. We understand your sentiments about the taxi. Although the hotel has the best location, their are only few... More

Singapore
Top Contributor
177 reviews 177 reviews
128 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Acacia Hotel is nearly new, and the room are large, with incredibly comfortably beds with "memory foam" to match the contours of your body. I slept very well. It's a convenient location only 30 minutes from the airport on an elevated expressway, close to the Shell offices. The wifi was efficient. The staff epitomise the best of Filipino hospitality... More

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Warm greetings from Acacia Hotels Manila! Thank you very much for your review. We appreciate you sharing your comments and observations. Your kind and flattering words are genuinely uplifting. Our service is deeply rooted on the fact that Filipinos are most hospitable. We are extremely happy that we were successful in letting you experience this for yourself. We... More

Quezon City, Philippines
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A long over due review since i was expecting that they would reply to my complain(s) I asked the front desk upon check-out that my valid complains would be properly dealt with and even demanded a reply from them just to make sure my complains was delivered to who ever was in charge. It seems like they just don't simply... More

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marla m, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Warm greetings from Acacia Hotel Manila! We are sincerely sorry for the series of service lapses you experienced. This is absolutely not our standard way of service. We recognize our challenges during days with high occupancy. Our Front Office and Housekeeping Departments have made the necessary actions such as regular training to resolve this. It truly saddens us... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Acacia hotel is one of the newest Hotel here in South and every time I passed by Filinvest Area I can't help but look up and wondered how beautiful their rooms are. Out of Curiosity we tried and it was good I may say, staff were accommodating, room was ok (Junior Suite) nice bed, spacious bathroom with tub and enclosed... More

Was this review helpful? Yes
marla m, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! We are thrilled that out of curiosity you gave Acacia Hotel Manila a try. More importantly we are thankful that you had a pleasant stay. The hotel is continuously working on improving its services and facilities. We hope to have another opportunity to impress you even more on your next visit. Again, our... More

2 reviews
2 of 5 stars Reviewed 3 weeks ago

I booked a 2 nights stay with their Deluxe King room with a King sized bed. But on my 2nd night, I woke up with a gap in the middle of my bed. I asked their housekeeper why and I was told that Acacia's practice is if rooms are not available and guests paid for a King size bed, they... More

Was this review helpful? Yes
marla m, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Please accept our sincerest apologies for this very unpleasant experience. We shall look in to this concern further and discuss how this could have been better resolved. Upon investigation, the hotel was fully booked and our Housekeepers handled the situation in the best possible way. Please know that this practice is not our... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

stayed here last july for my wife's birthday. reserving a room was a breeze. the agent i talked to is very helpful and she helped me for my wife's birthday surprise. check in was pretty fast though it took us quite a while to get into our room because of the slow elevator. we availed the deluxe king which is... More

Was this review helpful? Yes
marla m, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! It was such a pleasure to read your review. Thank you very much for sharing your experience with us. We are extremely delighted that you had a great time with us. Your testament are words of encouragement and inspiration for us to serve better each day. Thank you for choosing Acacia Hotel Manila... More

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Additional Information about Acacia Hotel Manila

Address: East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
Location: Philippines > Luzon > Metro Manila > Muntinlupa
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Acacia Hotel Manila 4.5*
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Also Known As:
Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa

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