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Acacia Hotel Manila

Travelers' Choice award winner
East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
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Best prices for: 1 room 1 guest
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Acacia Hotel Manila
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Acacia Hotel Manila
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This ladies from the CS makes our every morning beautiful! Raquel from the in room dining before, now, at the lobby, sees to it that we have our dinner... as a long term guest, moved from one room to another, is not easy! But Jenifer (housekeeper) and her supervisor made things easier for me. Thank you for taking good care... More 

Was this review helpful? Yes
Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my 2nd time staying in Acacia. Great improvement seen compared to my last visit. I stayed for 8 nights. Location is great. Within walking distance to the Festival Mall. A supermarket is just next door with McDonald and Jollibee just opposite. There is free shuttle service to the Mall and Town. Hotel staffs are friendly and helpful. Thumbs... More 

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/ Madame, Greetings from Acacia Hotel Manila! Thank you very much for coming back to the hotel. We are extremely delighted that the changes were noticeable and to your satisfaction. The hotel is continuously improving and innovating to continuously delight guests. Every month our buffet restaurant, Acaci, features different themes as a way of offering our guests something different.... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pretty nice hotel. Woohoo we just got upgraded from a junior suite to an executive suite. The room is spacious and quite new. Our room has a kitchen and has the basic ammenities for heating take-aways. Swimming pool area is one of smallest I have seen so far and was a bit crowded. Oh well, it is summer so can't... More 

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for this review. It was such a pleasure reading your review. It is always great to know when guests are excited to come back. We look forward to your next visit and we hope that this time around you will be able to enjoy our pool. Our sincerest appreciation... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall experience is very good: - pool is clean and maintained well - the room is perfect from the bed to the bathroom to the carpet and the view - the staff were pleasant and accommodating - the room service and food was also good I would come back here again with my family for a relaxing and quiet staycation.

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for your positive words. Guest's comments are extremely important to us as we work on more improvements. We are happy to know that our food, service, the room as well as the pool were all very much to your satisfaction. We are very looking forward to your return. Please... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for like the nth time already. And I can't wait to be back. Last year, I went there twice.The last time I went there was July 2014. I booked for a deluxe room for 2 days. When I got there, I was so surprised that they upgraded my room to Executive Suite for FREE. Me... More 

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Thank you very much for your heartwarming review. We are extremely honored to be your choice hotel. Your kind and positive words only fuel our passion to serve better. We very much value our guest's trusts and want nothing more but to have them continuously come back like you do. It was definitely our pleasure to be of... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed with family here for the long Labor Day weekend. First impressions - the hotel design was too busy, so many things going on, same with the hotel lobby where there's just too many people everywhere -- the hotel didn't feel like a 5-star one at all. We arrived at 310pm, and it still took about 30 mins of waiting... More 

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you very much for submitting a review. We regret that you did not find your stay satisfactory. We sincerely apologize for the long wait upon check in. Necessary actions have been put in place to avoid this kind of incident. We hope that you will find another chance to try Acacia to... More 

Perth, Australia
Top Contributor
61 reviews 61 reviews
56 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Acacia Hotel with my sister for 3 nights for a church conference. My first visit to Alabang and what a pleasant surprise. Hotel seems very new, it is clean and spacious. The location was good, close to shops and there were plenty of fast food and restaurants close by. The staffs were very friendly and helpful. The... More 

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir/Madame, Greetings from Acacia Hotel Manila! Thank you very much for taking time to share your story about your stay. We are happy to know that you enjoyed your new discovery. The Alabang area is a great alternative for conferences, staycations and such as it is not much congested and everything you need are within easy reach. It is... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I joined my husband on his business trip and expect nothing from this hotel but it turned out perfect, the room was huge, the room facility was perfect, clean, worth the price when you expext perfection. Just across the road was mcdonald and jollybee. Wanna go to a mall by yourself ? Doesnt matter.. They have a shuttle car ready... More 

Was this review helpful? Yes 2
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for submitting this review. It is always nice to experience something great when you least expect it. We are happy to have provided you with service that is to your pleasure. Our desire is to make each and every guest happy. The core of our operation is all about... More 

bangkok, thailand
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 3 nights with a group and found it very modern with excellent service and the most varied and delicious Filipino breakfast buffet. Though we were a big group the management was able to take good care of us with the most efficient bunch of staff who saw to it that all our needs were met.... More 

Was this review helpful? Yes 2
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for this review. The heart of our operation is our service and to be given an "excellent" comment is much rewarding for us. We appreciate your good words and will only strive more to be better. We hope that you will come back once more. It would be our... More 

Makati, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I always had an event with Acacia Hotel, they make sure that my requirements are met. They had good food, served on the given time. Venue is presentable to my guest. And most especially I really appreciate the service of the staff and crew, they were all accommodating.

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for trusting us with your event. The hotel aims not only to be the choice hotel for accommodation but also for corporate and social events. Expect the same level of service all through out the hotel whether your check-in or just attending an event. We hope to be of... More 

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Room/suite (46)
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Amenities (77)
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Deluxe King Room (50)
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Deluxe Twin Room (57)
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Executive Suite (72)
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Junior Suite (72)
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Pool (46)
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The Hotel (72)

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Amenities