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Acacia Hotel Manila

4.5 of 5 East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
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Acacia Hotel Manila
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Acacia Hotel Manila
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391 reviews from our community

Traveler rating
    156
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    54
    13
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136
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuwait City, Kuwait
2 reviews
5 of 5 stars NEW

Made a good decision to book the hotel for 3days/2nights last December 2014. Hubby and our toddler had to fly ahead of me to Manila and good thing we were booked in Acacia. The staff took great care of their needs for 2 days that I wasn't there. They even offer to have my toddler's milk bottles be sterilized without... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was one of those business trip in Manila with my colleagues. We stayed in the hotel several times before and we are satisfied with the rooms, food & services One night, while I was parking my car at the basement, one of my colleague accidentally fell off hitting his head into the floor. He was unconscious for few seconds... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is very modern and posh looking... Very nice to look at. Rooms are clean and large. Restaurant food is lovely with a large variety throughout. We had a large family function on the top floor which had amazing views. This catered comfortably for 150 people. The only down fall for this place is the service. Certainly quick at the... More 

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Cainta, Philippines
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and my daughter stayed at the hotel overnight. We stayed in a corner Junior Suite, really has nice overlooking view. Room is spacious for us 3 and we were able to experience the Aromatherapy and the Microgel pillows, love it. However, i noticed the dirty rubber matt on the bathroom =( Malls, restos and shops are walking distance,... More 

Was this review helpful? Yes 2
Muntinlupa, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has OUTSTANDING service from the bellmen, to the management staff. You will feel like a total celebrity if you stay here. Everyone, especially Lloyd, who is in Management and Arnold went out of their way to accommodate us. Nothing was too difficult for them. It was also very enjoyable to have a complimentary neck, shoulder and head massage... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There was a time that you had to pay a small fortune just to get a good night's stay in a hotel in Metro Manila. Thanks to hotels like Acacia, you can now have posh accommodations without breaking the bank. It is one of our favorites for corporate events, and my overnight stays have always been pleasant. The rooms are... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Acacia Hotel for a couple nights when I visited Manila. I was blown away by their hospitality- service, food, and accommodations were top notch. The staff was not only incredibly helpful, but nice as well. They went out of their way to help us during our stay, especially kuya Arnold. I recommend this hotel without any... More 

Was this review helpful? Yes
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Ma'am, Warmest greetings! Thank you very much for your kind words. We are delighted to know that you enjoyed your stay. We hope to maintain this kind of reaction from every guest who visits Acacia. The whole team is working hard in providing guests the only best. We look forward to your next visit and to serving you once... More 

Muntinlupa City, Rizal, Philippines
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first experience at Acacia begun at its ballroom, dressed for a 50th Birthday celebration. It was quite impressive because of the ceiling lights and exotic floor and wall carpeting, which blended well with the theme. The overall physical presentation was great and everything went well but I think the dining staff were somewhat feeling too familiar with the guests.... More 

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you for taking time to share your experience. We appreciate all your comments. We have reviewed each one and will make sure that all will be addressed accordingly. Guests feedback and reactions are most important to us as these help us improve and grow. We hope for your continuous patronage as we... More 

Singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel recently for a business trip after seeing positive reviews. But my stay was not too the best. I had requested for airport transfer and also send my flight details as requested by the hotel. Didn't realised they actually gave me a wrong map to find the transport counter. While most other hotels have staff waiting near... More 

Was this review helpful? Yes 2
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! We deeply regret what happened during your stay. We acknowledge the lack of consistency in services and the different lapses. Thank you for sharing your experience with us as this definitely serves as an urgent call to action. We are committed to rectifying all negative points that you have raised and will do... More 

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I read both blogs and Tripadvisor reviews for this hotel, and despite a few not-so-good ones, I went ahead and booked my family for a little weekend staycation. Little things - was supposed to get welcome fruits, when I saw there weren't any in the room, called reception. They asked if there was nothing set up there, and I told... More 

Was this review helpful? Yes 1
marly_men, Public Relations Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Greetings from Acacia Hotel Manila! Thank you very much for sharing this review. We sincerely apologize for this very disappointing experience. We recognize the lack in consistency of service and we are treating this with utmost urgency. Rest assured that the Management is doing the necessary actions to immediately remedy this. We regret that this is the kind... More 

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Additional Information about Acacia Hotel Manila

Address: East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon, Philippines (Formerly Acacia Grove Hotel)
Location: Philippines > Luzon > Metro Manila > Muntinlupa
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Acacia Hotel Manila 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa
Hotel Style:
#1 Business Hotel in Muntinlupa
#4 Romantic Hotel in Muntinlupa
#6 Luxury Hotel in Muntinlupa

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