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The Watergarden Hotel

Certificate of Excellence
Jalan Raya Candi Dasa, Candidasa, Karangasem, Bali 80871, Indonesia
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The Watergarden Hotel
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
EmilyVNH London
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233 Reviews from our TripAdvisor Community

Traveler rating
    148
    67
    12
    4
    2
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48
129
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at Water Garden for a weekend in late May. I had been in Bali for a work conference, and wanted a place to have a quiet couple of days for the weekend by myself. Water Garden was perfect. The manager and all of the staff were exceptionally friendly. I really enjoyed the surroundings - all the ponds with... More 

Was this review helpful? Yes
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear EmilyVNH, First at all, I would like to thank you for such a beautiful heading " Perfect". I am delighted to read your nice comments about our wooden cottage, the food, Spa and your overall experience. All I can say is that I am so proud of my team that made your stay perfect. Thank you for highly recommending... More 

Jaipur, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exactly as promised! A smallish hotel with a limited number of rooms but the wooden cottages themselves are something which will definitely make you go wow! In the middle of nature with a stream outside your door and an amazing verandah. There's a common pool with a small bar, the beach is a 2 minute walk right across the street... More 

Was this review helpful? Yes
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Ameoba88, We appreciate your feedback about your recent stay. I'm glad to hear that our staff were helpful and you fully enjoyed the facilities and services we have prepared for you But I apologise you couldn't reached the Wifi from your room. I have address this issue to our providers to ensure this minor situation will not happen again... More 

Perth, Australia
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After staying at another hotel in Candidasa,which was dreadful, we checked out and came to the comfort and tranquility of The Watergarden. Fortunately we knew of this special little piece of paradise from some previous stays but recently we had strayed to ocean front hotels but after staying again we remembered and experienced what makes it special. The staff are... More 

Was this review helpful? Yes
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Dave and Natalie, We would like to thank you for that wonderful review and recommendation you left on TripAdvisor and your trust to Watergarden Hotel in regard of your returning stay. I am pleased to read that we are able to play a part in making your holiday an enjoyable one. Some of the rooms have been upgraded and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

We had a great time at the Water Garden; it is a beautiful and tranquil hotel on the coast of Candidasa. The bungalows are in a stunning setting and we particularly liked relaxing on the porch in the mornings and evenings overlooking the pond. The staff were great, very friendly and helpful and the restaurant - The Water Garden Cafe... More 

Was this review helpful? Yes
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear TravelEmAz, First at all, I would like to thank you for such a detailed and glowing review of our resort. It is a great to read that our staff were great, being friendly and helpful to you and you enjoyed all the facilities and our services. Appreciate for highly recommending our resort and I look forward to welcome you... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed May 20, 2015

My daughter and I just stayed 6 nights at the Watergarden and it was amazing! Not only was out little bungalow a perfect hidden oasis just off the main street, but we had wonderful breakfasts, good coffee, terrific massages, purified water in our room and a refreshing pool to cool off in. It turned out to be a perfect place... More 

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Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Montana B, Thank you for taking the time to write a comment and post through TripAdvisor on your recent stay with us. I am pleased to read that we were able to play apart in making your holiday an enjoyable one. Total guest satisfaction is our first priority and thanks to your positive comment and feedback that could help... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2015

After first having stayed for one week on the other side of the island, we moved into this wonderful and authentic little hotel in Candidasa. The rooms were very clean, the gardens well maintained and all of the staff were very attentive and friendly. With the Watergarden as our base, we went on several days of scuba diving trips, including... More 

Was this review helpful? Yes
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Rob P, I am delighted to read your nice comments about our Hotel, Food and your overall experience. All i can say is that I am so proud of my team that made your stay perfect. Thank you for recommending our Hotel and we look forward to your return in the not so distance future. Our Best Regards, Management... More 

Bowral, Australia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed April 23, 2015

I had previously stayed at The Watergarden some 7 years ago and really enjoyed my stay there at that time. Unfortunately nothing has changed and with time and the weather, things do deteriorate. On arrival at the hotel the girl was confused with who we were as she kept telling us breakfast was not included when in fact it was,... More 

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Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Swtns s, We appreciate your feedback about your recent stay. I am glad to hear that our breakfast and dinner were excellent and the staff in the restaurants were attentive & helpful to you but I apologise that some aspects of your stay did not meet your expectations. We do try to reduce the rat population but being one... More 

Hong Kong, China
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 12, 2015

I spent 3 nights there but barely spent time at the hotel. The room is great, they layout minimizes contact with other villas and you feel a lot of privacy. The rooms are quiet, the beds are good, service is really good, the restaurant has great food and is very affordable. They are in a really good location. I also... More 

Was this review helpful? Yes 1
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Eduardo b, I'm pleased to read that we were able to play apart in making your holiday an enjoyable one. It's great that the location and facilities suited you and that your room was comfortable. Our aim is to cater for a variety of travelers and it's good to hear both yourself had a good time. Thank you for... More 

Kent, UK
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed March 23, 2015

A veritable 'Oasis' in the busier part of Candidasa. Our room offered complete privacy with wooden balcony/terrace leading on to a magnificent tropical pond filled with tropical plants and flowers and of course a great variety of koi carp, ghost carp etc. who virtually jump out of the water to eat out of your hand. The whole setting of the... More 

Was this review helpful? Yes 1
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Pablo 44, We appreciate your feedback about your recent stay. It is a great to read your comments about the overall experience at Watergarden. So delighted you had a most amazing experience. Our appreciation on your compliment and looking forward to welcome you to our beautiful hotel on your next visit. Our Best Regards, Management and all staff More 

Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Everyone was friendly at the beautiful and earthy Watergarden Hotel. This hotel is on the main street so you can easily walk around, but we preferred to watch birds and wildlife at our private water garden while drinking tea and playing card games. Dinner can be delivered to your room each night, by course, and they give you a fruit... More 

Was this review helpful? Yes 1
Watergardenbali, Manager at The Watergarden Hotel, responded to this review

Dear Liz J, We appreciate your feedback about your recent stay. I'm glad to hear that our staff were friendly to you. At The Watergarden we promise to deliver an excellence service to ensure guests get an outstanding experience. Thank you for your highly recommending our hotel and look forward to welcome you back in the future. Our Best Regards,... More 

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