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Bali Palms Resort

Nyuh Tebel, Manggis, Amlapura | Jl. Raya Candidasa - Amlapura, Candidasa, Karangasem, Bali 80581, Indonesia
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Bali Palms Resort
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Bali Palms Resort
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180 reviews from our community

Traveler rating
    62
    73
    21
    11
    13
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45
85
11
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Beautiful pool, sea breeze all the time, didn't feel the heat or humidity, reasonably priced, close walk to fantastic range of restaurants, no hawkers or beggars quiet village, a really restful holiday I'll be back every year. Thank you to the smiling staff and excellent service. Gillian P

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Darwin, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommend !!! My Husband, two young kids and I had the pleasure of spending a week here in April 2015. FANTASTIC RESORT ! The rooms were great, the pool,view, spa, food ...all amazing ! The staff and management are exceptional. My kids have severe food allergies, and every staff remember accommodated us with this .The chef even created special... More 

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Sunshine Coast, Qld
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely relaxing holiday. We spent two weeks at this hotel. Excellent accommodation. Comfortable beds, clean rooms, lovely pool. Excellent food at the restaurant and delicious cocktails at the bar (two for the price of one at Happy Hour every day). I loved relaxing on the sunbeds under an umbrella, looking out towards the little islands and reading my book. Bliss!... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

The moment we stepped foot in this resort, we were truly amazed! The staff greeted us with wide smiles and friendliness and from then on, ensured that our stay was as comfortable and pleasant as it could be! The pool is massive, and the open bar beside the pool is a refreshing idea. The restaurant and service is also second... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Terrible rooms, air con barely works if at all and the bathroom is old and rundown - the shower head very filthy and old, the water sprayed everywhere. The towels were old and grey not fresh and white as expected at any hotel you stay at. The food is poor and overpriced and there is a large drop off near... More 

Was this review helpful? Yes 1
komangastawa, General Manager at Bali Palms Resort, responded to this review

Dear Sir / Madame, Warmest Greeting from Bali Palms Resort Many thanks for leaving the review on this portal, however i just tried to trace your name on our guest database but unfortunately i couldn't find your name. would you please give me your details by emailing me at info@balipalmsresort.com Many thanks Komang More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Unit is what I expected after having read other reviews, resort could use some upkeep but you are in Indonesia and it appears to be about average for Bali. If you want 5-star you might want to go to another country. There is no beach but they do let you go to their sister resort (Shangrila) which has a small... More 

Was this review helpful? Yes 1
Cairns, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It was our first time to Bali and we had the pleasure of checking in to Bali Palms as a family of 2A & 1C. It was like a home away from home, very relaxing and comfortable. We felt at ease and were welcome to walk around the premises and use the facilities or take advantage of the many extra... More 

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Tasmania, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 17, 2015

Not a fun place to stay.After a long hot day checking into a steaming hot room not enjoyable,two maintenance guys and three return trips over 2 hours got the air con to a coldish level.Wifi very poor even when working.Extremly dangerous break water out the front with no guard railing.Rooms very outdated.Staff very polite and helpful.

Was this review helpful? Yes 3
komangastawa, General Manager at Bali Palms Resort, responded to this review

Dear Valued Guest, Firstly, many thanks for having stayed at our resort. this is to acknowledge your reviews made on this portal. your criticism is a vitamin for us to strive in lifting up our standard Many thanks and sincerely yours, komang More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

Staff are the only great thing about this place, the rooms are clean and comfortable but in need of major facelift. Complained about repairs needed and nothing was done. Major maintenance is needed here but no money is spent, although the unit owners give plenty every year. They try to sell you 'time share' packages for a run down very... More 

Was this review helpful? Yes 4
komangastawa, General Manager at Bali Palms Resort, responded to this review

Dear Valued Guest, Foremost, we would like to express our sincere thank you for having stayed at our beautiful resort many thanks for your reviews, however i need to clarify that we really obey all the regulations and tried to be very fair to our staff members and therefore we apply 11% for the tax and 10% for staff service... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2015

Very disappointing resort - is very run down and in need of a major renovation, our room was disgusting - air conditioning and wifi do not work properly (if at all), toilet was leaking at the base onto the bathroom floor, towels and sheets are many years old (now grey in colour rather than white and very worn). We stayed... More 

Was this review helpful? Yes 2
komangastawa, General Manager at Bali Palms Resort, responded to this review

Dear Valued Guest, First of all, this is to acknowledge your comments were posted on this portal and we do thank you for selecting our resort as your base during your holidays in Bali. so sorry to understand that you experienced unhappiness during your time with us, however on the other hand i need to clarify on what you commented.... More 

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