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Protea Hotel Cumberland

3.0 of 5 2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
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Protea Hotel Cumberland
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Protea Hotel Cumberland
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32 reviews from our community

Traveler rating
    7
    15
    5
    2
    3
See reviews for
8
7
1
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartbeespoort, South Africa
Top Contributor
71 reviews 71 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location of this hotel is not great and I was woken early on 2 out of 3 mornings by train noises, and the facilities have certainly seen better days, but the staff are very friendly and helpful, and the rooms are comfortable. The breakfasts wer good and the buffet dinner, which we ate on two occasions, was very good... More 

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Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 2, 2015

Please stay away from this hotel! The location is dingy and near a railway line and a dodgy sports bar. The reception is tacky as is everything there after including the so called gym and bar. The staff does not make matters better. This hotel does not deserve to be called a Protea Hotel. Stay away.

Was this review helpful? Yes 4
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 28, 2014

this protea hotel is behind the station in Worcester where the local prostitutes seem to practice their trade. arriving one is uncertain where to park as it seems dodgy to park in the street - one has to go indoors and they kindly inform you to drive three doors down and turn in next to the bottle store - you... More 

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Johannesburg, South Africa
Top Contributor
84 reviews 84 reviews
70 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 8, 2014

Due to a late change we took our group of 33 to this hotel in Worcester. It is a bit old and dated but all the facilities are up to standard. We arrived late and were pleased to be offered means around the bar and in the lounge. Very relaxed and exactly what we needed after a long day. The... More 

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Durban, South Africa
Top Contributor
50 reviews 50 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 2, 2014

spent three nights here with my sister whilst she was on training. the town itself is very small, but the service received from the moment we walked in the door to the moment we left was immaculate! breakfast was basic, however they will gladly make you fresh pancakes which where delicious

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Cape Town
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

The friendliest staff, upon arrival we were helped with bags and just made to feel like we were home. Thank you to Charl, for the personal touches he added to each of our rooms. And a huge thank you to all the staff members for being so helpful and easy to chat to! Cant wait to visit your hotel again!

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Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed May 28, 2014

I would like to say BIG thanks and GREAT appreciation for the people at PH Cumberland Worcester!!! From the Frontoffice staff(Vanessa them), Marketting (Charl) and the GM(Arie) You guys are awsome and thank you for going the extra mile in making my stay with you guys always feel like home... Will come soon again! :-) just to come say hello...

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Hannerie S, Owner at Protea Hotel Cumberland, responded to this review

Dear Mr Dbezuidenhout On Behalf of the Protea Hotel Cumberland Team,I wish to thank you for great comments about our property and the Team. You have inspired us to even do more for the wellbeing of our Guests. Have agreat Weekend Egidio Cardoso Managing Director/Owner More 

Cape Town
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stayed one night on business. Very nice rooms, excellent facilities. Super friendly staff, very helpful and efficient. Excellent breakfast too. Recommended. The town itself has very little to see and do though.

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Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2014

The Management is very helpful and makes you feel very special and important. the Chefs cook fantastic food. the staff treats you like your at home, my mother was so amazed at how special the management made her feel at a very important lunch at the restaurant, we will always remember it. the church loves you food and service, I... More 

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Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed January 6, 2014

The hotel staff were wonderfully friendly and very accommodating of our 3year-old son. The hotel is laid out really nicely with a protected pool and a nice garden to play in. The restaurant also serves very good food, the Karoo lamb chops and ribs in particular standing out. It was a great stay and I would definitely go back there... More 

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Additional Information about Protea Hotel Cumberland

Address: 2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
Location: South Africa > Western Cape > Worcester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Cumberland 3*
Number of rooms: 55
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