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All 3 Worcester hotels

Protea Hotel Cumberland

3.0 of 5 Hotel   |   2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
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Protea Hotel Cumberland
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Ranked #2 of 3 hotels in Worcester
A recent review
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24 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Cape Town
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stayed one night on business. Very nice rooms, excellent facilities. Super friendly staff, very helpful and efficient. Excellent breakfast too. Recommended. The town itself has very little to see and do though.

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014

The Management is very helpful and makes you feel very special and important. the Chefs cook fantastic food. the staff treats you like your at home, my mother was so amazed at how special the management made her feel at a very important lunch at the restaurant, we will always remember it. the church loves you food and service, I... More

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Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed January 6, 2014

The hotel staff were wonderfully friendly and very accommodating of our 3year-old son. The hotel is laid out really nicely with a protected pool and a nice garden to play in. The restaurant also serves very good food, the Karoo lamb chops and ribs in particular standing out. It was a great stay and I would definitely go back there... More

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1 review
5 of 5 stars Reviewed January 2, 2014 via mobile

Yes it's an old hotel, but the staff and management treated myself my family and friends like royalty. They upgraded my suite free of charge, was welcomed by owner, will go back and just a big thanks to Charl, Ari and mr C..

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Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed December 20, 2013

The Cumberland Hotel is a great hotel, with friendly staff and management. It always a pleasure coming to Worcester and staying in your hotel. The rooms is comfortable and food supper. the staff and management will go out of there way to make customers comfortable and relax. I normally visit this area due to work and they now there is... More

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Swadlincote, United Kingdom
Top Contributor
135 reviews 135 reviews
52 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed December 11, 2013

Sorry for having to rate it 1 star. Although the hotel should be a 3 star there were a number of things that made it loose stars specially since I've been to other hotels in the same chain that stand far above this hotel. It's dated, decore, rooms, maintenance, layout, the whole feel. But, hey, it was after 8 PM,... More

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Hannerie S, Owner at Protea Hotel Cumberland, responded to this review

Dear Spamobile, Firstly, I wish to thank you for taking your precious time to inform us of the deviation of standards. We wish to humbly apologise to you and your partner for the deviation. I have owned the PH Cumberland since February 01, 1970 (43 Years) and we are very proud of the hospitality we provide our World Wide Guests.... More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed December 9, 2013

The last time I was at Cumberland was in 2010, I really enjoyed my stay at the hotel and now 2013 it was even more beautifully renovated. The rooms are spotlessly clean , STAFF are awesomely friendly and helpful. I really felt like a queen. The furniture at the restaurent is so warm and welcoming to top it all their... More

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Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2013

Although the Hotel doesn't seem much attractive from the outside, it is really has so much to offer once you step in. The unforgettable memories of this hotel is the excellent service from the MD and Staff.. They were genuinely friendly, energetic, professional and met all our needs during our weeks stay. The facilities such as the gym, sauna, Jacuzzi,... More

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Hannerie S, Owner at Protea Hotel Cumberland, responded to this review

Dear Gourie R Thank you for the magnificent review , We are very proud of your comments and it is highly appreciated. We take pride in our service delivery and our high quality of our cuisine and our accommodation. We are delighted that you enjoy your stay with us.and are looking forward to receiving you again. Have a great day... More

Kuils River, South Africa
2 reviews
4 of 5 stars Reviewed November 30, 2013

After 25 years we decided to go back to where it all started. To our biggest surprise as we walked in it was nothing what we have imagined it to be.So much so that our one night stay turned out to be a weekend stay. Our focus was to enjoy the hotel and not its surroundings. The hotel was recently... More

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Hannerie S, Owner at Protea Hotel Cumberland, responded to this review

Dear Cheryl T Thank you for your most valuable review concerning our Property. Your comments are very important to us and enables us to deliver great Hospitality to our Guests The P H Cumberland Team, are delighted with your kind comments. The Cumberland Team always strive do deliver Great Service, Great Food and Hospitality Have a Great Day Egidio Cardoso... More

Cape Town Central, South Africa
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 20, 2013

The hotel was quite easy to find, but offers no free secure parking. Check-in was quick enough, but once you are in the secure parking area it's a very long walk back to reception or your room. The public facilities looked okay but we didn't try it as it was quite late. The room was pretty standard, spacious enough and... More

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Additional Information about Protea Hotel Cumberland

Address: 2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
Location: South Africa > Western Cape > Worcester
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Worcester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Cumberland 3*
Official Description (provided by the hotel):
Protea Hotel Cumberland - Experience the best hospitality in the Boland. The Protea Hotel Cumberland is located in the charming Boland town of Worcester, the heart of the Breede River Valley. Accommodation ranges from standard to deluxe, all fully air-conditioned, or you could spoil yourself and enjoy the luxury of the Presidential Suite. Wining and dining at the hotel is traditional, homestyle and elegant. We offer a variety of leisure facilities at the hotel, with a fully-equipped gym, pool, spa, sauna and steam bath, tennis court and a glass-backed squash court. Venture out of the hotel and explore the Kleinplasie Open Air Museum, Karoo National Botanical Gardens or the Worcester Winelands Wine Tasting Centre. ... more   less 
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