We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel Cumberland

Hotel website
Hotel deals
Hotel packages
2 Srockenstroom Street | City Centre, Worcester 6850, South Africa
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Protea Hotel Cumberland
Professional photos View all
Browse nearby
Protea Hotel Cumberland
Write a Review

34 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When arriving from the North, the hotel is difficult to find and the location is at the end of a street so has little passing traffic,Our large room was very comfortable and quiet except for the small in-room fridge which hummed all night. The senior staff were very pleasant and were working hard with a new group of trainees who... More 

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 11, 2015

First the positives: the staff were lovely and very helpful, excellent secure parking, some lovely things to do around Worcester, we had a very pleasant room. The negatives: we were warned not to go out at night which makes you feel a prisoner, no lift which is hell when you are on the second floor and have heavy bags. There... More 

Was this review helpful? Yes
Hartbeespoort, South Africa
Top Contributor
71 reviews 71 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2015

The location of this hotel is not great and I was woken early on 2 out of 3 mornings by train noises, and the facilities have certainly seen better days, but the staff are very friendly and helpful, and the rooms are comfortable. The breakfasts wer good and the buffet dinner, which we ate on two occasions, was very good... More 

Was this review helpful? Yes
Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 2, 2015

Please stay away from this hotel! The location is dingy and near a railway line and a dodgy sports bar. The reception is tacky as is everything there after including the so called gym and bar. The staff does not make matters better. This hotel does not deserve to be called a Protea Hotel. Stay away.

Was this review helpful? Yes 6
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 28, 2014

this protea hotel is behind the station in Worcester where the local prostitutes seem to practice their trade. arriving one is uncertain where to park as it seems dodgy to park in the street - one has to go indoors and they kindly inform you to drive three doors down and turn in next to the bottle store - you... More 

Was this review helpful? Yes 2
Johannesburg, South Africa
Top Contributor
84 reviews 84 reviews
70 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 8, 2014

Due to a late change we took our group of 33 to this hotel in Worcester. It is a bit old and dated but all the facilities are up to standard. We arrived late and were pleased to be offered means around the bar and in the lounge. Very relaxed and exactly what we needed after a long day. The... More 

Was this review helpful? Yes
Durban, South Africa
Top Contributor
50 reviews 50 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 2, 2014

spent three nights here with my sister whilst she was on training. the town itself is very small, but the service received from the moment we walked in the door to the moment we left was immaculate! breakfast was basic, however they will gladly make you fresh pancakes which where delicious

Was this review helpful? Yes 1
Cape Town
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

The friendliest staff, upon arrival we were helped with bags and just made to feel like we were home. Thank you to Charl, for the personal touches he added to each of our rooms. And a huge thank you to all the staff members for being so helpful and easy to chat to! Cant wait to visit your hotel again!

Was this review helpful? Yes
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed May 28, 2014

I would like to say BIG thanks and GREAT appreciation for the people at PH Cumberland Worcester!!! From the Frontoffice staff(Vanessa them), Marketting (Charl) and the GM(Arie) You guys are awsome and thank you for going the extra mile in making my stay with you guys always feel like home... Will come soon again! :-) just to come say hello...

Was this review helpful? Yes
Hannerie S, Owner at Protea Hotel Cumberland, responded to this review

Dear Mr Dbezuidenhout On Behalf of the Protea Hotel Cumberland Team,I wish to thank you for great comments about our property and the Team. You have inspired us to even do more for the wellbeing of our Guests. Have agreat Weekend Egidio Cardoso Managing Director/Owner More 

Cape Town
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 6, 2014

Stayed one night on business. Very nice rooms, excellent facilities. Super friendly staff, very helpful and efficient. Excellent breakfast too. Recommended. The town itself has very little to see and do though.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4)
Dining (1)
Hotel & grounds (1)
Bathroom (1)
Room/suite (1)

Management photos: Courtesy of the property manager

All management photos (42)
Pool/beach area (2)
Room/suite (11)
Dining (10)
Hotel & grounds (10)
Family/play areas (1)
Business center/function rooms (2)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question