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Protea Hotel Tyger Valley

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Hendrik Verwoerd Drive | Jip De Jager off-ramp Exit 20, Welgemoed 7530, South Africa
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1 room 1 adult
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Protea Hotel Tyger Valley
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67 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a beautiful view of the Table Mountain and a nice restaurant. The rooms are comfortable but I think it's difficult to carry the luggage on the stairs. Be careful with the rooms next to the road it's really noisy. The staff is excellent and attentive.

Helpful?
Thank Margareth F
Empangeni
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for seven nights. We found it very easy to visit any destination from here. A Good and safe location.We were well taken care by the friendly staff. We did not make a mistake staying here.We will be back . Thank you guy's.

Helpful?
Thank Ajeeth P
AnsoVenter, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Ajeeth P Thank you very much for your kind review. I am happy to hear you and your family enjoyed our central location and the service provided by the staff. We hope to see you soon in the new year. Regards, Anso Venter General Manager More 

Ceres
Level Contributor
140 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

We needed to find accommodation urgently to stay close to family over Christmas. From the word get-go we didn't experience that typical Protea Hotels-welcoming feeling we've gotten used to, starting with a young receptionist with an 'I-am-more-important-than-you" attitude. The first room we were given stank of cigarette smoke (despite the no smoking-sign and status). The pillows in the second room... More 

Helpful?
Thank Reint G
AnsoVenter, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Reint G Thank you for your review last week. I sent you a direct message the day after which I hope you received. Please accept my apologies for the shortcomings in the room as well as the welcome you received. We will address these issues immediately to ensure it doesn’t reoccur. We are currently busy replacing the carpets with... More 

Johannesburg, South Africa
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 4, 2016

We stayed 2 nights at the hotel. We only wanted the room, to give us an option of eating out. We did have a buffet breakfast the one morning, which was really a great selection. The views from the hotel of the city are amazing.

Helpful?
Thank Hash28
AnsoVenter, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Hash28 Thank you for writing the review about Protea Hotel Tyger Valley. I am happy to hear you enjoyed our fabulous breakfast and the view from the hotel. We hope to see you soon again. Regards, Anso Venter General Manager More 

Decatur, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Flew into CPT for short layover before going onto Victoria Falls. Reserved one night at the Protea Tyger Valley. The overnight guest services person was less than helpful. For examples: he said he had no numbers for local cabs to get us back to the airport in the a.m.; food services were closed so despite there being a visible fridge,... More 

Helpful?
Thank Lisa A
AnsoVenter, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Lisa A I am truly sorry to hear about your unpleasant experience at the hotel. The lack of service provided is disappointing and unacceptable. The hotel’s liquor licence prohibits us from serving alcohol after 23:00, however we are able to serve non-alcoholic beverages. Please be assured that we will ensure all the staff are aware of this to avoid... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2015

Excellent Hotel with great views of Cape Town. The check in and check out service was excellent. Very friendly staff at all stations. The room was excellent. Clean and well stocked with basic essentials. Breakfast was great with many options. Dinner was also good. However for the two nights there were no mutton or lamb options. This is not good... More 

Helpful?
Thank Rajendran G
AnsoV, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Rajendran G Thank you for reviewing our hotel and for the positive feedback. We have taken note of your feedback regarding the buffet options available to you. The chef will incorporate this when preparing our menus. We do offer as many options as possible to try accommodate all our guests. I hope that you will enjoy the meals available... More 

Johannesburg, South Africa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 11, 2015

Location great if you're looking for a perfect view of Table Mountain in the evening - however not great if your looking for a quiet room - very close to a major road, cannot open windows at night as the road is extremely busy and noisy. Great, clean rooms, good service and very friendly staff. 500 MB of "free internet"... More 

Helpful?
Thank Michael K
AnsoV, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear Michael K Thank you for writing such a comprehensive review of your experience at the hotel. I am happy to see you had a good internet experience. We recently upgraded to fibre internet to ensure our guests have a fast and reliable internet connection. We will complete the double glazing of all bedroom windows adjacent to the highway in... More 

Pretoria, South Africa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2015

The staff is very friendly and welcoming. Clean environment and delicious food. This Hotel is in a quiet suburb. I really enjoyed my stay and will most definitely come back for more fun. Keep it up!!!

Helpful?
Thank lizzym551
AnsoV, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear lizzym551 Thank you for taking the time to write a review of your stay with us. Thank you also for the positive feedback. We look forward to seeing you in 2016! Regards, Anso Venter General Manager More 

Toronto
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed November 29, 2015

The hotel is like a town house complex. The reception is the main area and you have to walk to your rooms and go up or down a flight of stairs. The hotel is much like any other regular chain of hotels, e.g. Holiday Inn, etc. The rooms were very clean. Big with a lot of space. My only issue... More 

Helpful?
Thank AndyDraven
AnsoV, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear AndyDraven Thank you for the detailed review of our hotel. Please accept my apologies that you were not advised about the parking charge of R20 per night. I would also like to apologise for the confusion regarding the breakfast price. The breakfast price is R155 per person, but will increase on 1 January 2016 to R165 per person. We... More 

parktown
Level Contributor
22 reviews
3 hotel reviews
5 of 5 stars Reviewed October 21, 2015

This one is a favourite. It is located perfectly for business trips and they always aim to please. With them the customer is always right. I just love this one. Food is great and if not happy they will prepare some that suits your needs. Love it

Helpful?
Thank mahlako
AnsoV, General Manager at Protea Hotel Tyger Valley, responded to this review

Dear mahlako Thank you very much for the fantastic feedback! Your comment is one of our favourites. I shared your feedback with the team and they can’t wait to welcome you back. Looking forward to seeing you again in the future. Kind regards, Anso Venter General Manager More 

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