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Protea Hotel Dorpshuis & Spa

4.0 of 5 22 Dorp Street, Stellenbosch 7599, South Africa
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Protea Hotel Dorpshuis & Spa
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Protea Hotel Dorpshuis & Spa
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37 reviews from our community

Traveler rating
    10
    7
    13
    2
    5
See reviews for
3
19
3
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town Central, South Africa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 18, 2014

Just to start with the restaurant, it's nothing to write home about. But then again, there are so many good eateries to choose from just around the corner and there is little reason to eat in the hotel. The rooms, however, are some of the best I've stayed in during my years of travelling for business and in 2013 I... More 

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear EAN32 Thank you for your words of appreciation on Trip Adviser. We are delighted to receive your compliment, and it was our pleasure to accommodate you. Please feel free to contact me if we can offer any assistance with any reservations in future. Kind Regard Gerty Munro General Manager More 

Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 4, 2014

I recently spent a terrible night at the Protea Hotel Dorpshuis. I was part of a company yearend team build of approximately 27 people. We had booked out most of the hotel and had submitted our requirements long in advance. The buffet dinner served to us during our stay was tasteless and the food ran out before our full contingent... More 

Was this review helpful? Yes 1
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear gmartin3 Thank you for your detailed feedback and for taking the time to meet with me and my management TEAM before your departure to discuss your experience. Reading your feedback I am once again filled with feelings of frustration and disappointment as this is not the service we so proud on offering at Protea Hotel Dorpshuis & Spa. I... More 

Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 28, 2014

Besides for being central and friendly staff - I was disappointed and annoyed. My husband and I chose to explore Stellies and get away from the madness at home - Dorphuis looked like a place to relax but how wrong we were. the stay on Friday was wonderful but came Saturday, they were doing maintenance on the roof so lots... More 

Was this review helpful? Yes 1
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear lisiloo3 Thank you so much for your support to the Protea Hotel Dorpshuis & Spa and for taking the time to review the Hotel on this platform. We value your feedback tremendously. Once again, my sincere apologies for the noise of the builders, but I am happy to announce that the building is complete. Thank you for your good... More 

Toronto
Top Contributor
51 reviews 51 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

Protea Hotel Dorphius and Spa Stellenbosch Impressive upon entry, this is another hotel booked by my tour operator which exceeded my expectations. This hotel is fitted and furnished to give an impression of grandeur of days gone past. It has a lovely dining room, sitting area, courtyard with a small chlorinated pool. The rooms were quite large, nicely furnished, large... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Alleycat1820 Thank you for staying at Protea Hotel Dorpshuis & Spa and for the informative review you wrote about this Pretty Protea Dorpshuis, we really appreciate it. I am delighted that we exceeded your expectations. Hope to welcome you back in the near future! Kind Regards Gerty Munro More 

Port Elizabeth, South Africa
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 8, 2014

I stayed at Protea Dorsphuis for 7 nights in April during the SA Closed Junior Chess Championship hed at the nearby Paul Roos Gymnasium. l I chose this hotel mainly due to it's reasonable rates (compared to other Stellenbosh hotels) and it's close proximity to Paul Roos.. I would have given it a 'very good' rating if it was a... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear WGreeff Thank you for taking the time to write a review on your experience at Protea Hotel Dorpshuis & Spa. I am delighted to know that your overall experience was good. Necessary parties was addressed regarding your experience in the Restaurant to ensure Best GUEST Service at all times. Thank you for your comment of our parking facilities. We... More 

SouthShields
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 8, 2014

We stayed here in January and were supposed to stay two nights but on the first night had a call from England and a major family emergency. The staff could not have been more helpful . We were so impressed we have booked to return in January next year to celebrate mine and my husbands 60th birthdays along with our... More 

Was this review helpful? Yes 1
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Colin-Pauline Thank you for staying with us and for the review, We are delighted to hear about your good feedback and will share your compliments with the TEAM at Protea Hotel Dorpshuis & Spa. We look forward to welcome you back on your celebration of your and your husband's 60th Birthday! Thank you for choosing Protea Hotel Dorpshuis &... More 

Durban, South Africa
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 26, 2014

We spent a night in a Deluxe suite, and the Room was well appointed. However our room was overlooking Strand Street( R44), and the traffic never stopped all night !! Was not able to sleep, and will certainly never go back to that Hotel !! Perhaps we were given the worst room , as I used E - Bucks to... More 

Was this review helpful? Yes 2
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Timboos, Thank you for taking the time to review Protea Hotel Dorpshuis & Spa on this platform. Thank you for the good score on the room and cleanliness. Protea Hotel Dorpshuis & Spa’s location is one of our unique selling points due to the fact that we are situated in the historic Dorp Street, walking distance from town. It... More 

Centurion, South Africa
Top Contributor
71 reviews 71 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 14, 2014

Hotel is situated in the entrance to the town, close proximity and walking distance to the University of Stellenbosch, interesting cafes and markets. The hotel has Colonial design and the interior is modern with warm colours, rooms are comfortable. Wifi access was a problem and reception struggled to assist a few clients I met when I went to inquire! Buffet... More 

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Koki80 Thank you for staying at Protea Hotel Dorpshuis & Spa and for taking the time to write a review. I will certainly be addressing the STAFF to establish why they struggle to assist our GUEST with wi-fi in order to improve where necessary. Kind Regards Gerty Munro More 

Cape Town
Top Contributor
141 reviews 141 reviews
51 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 18, 2014

We spent 2 nights at this hotel last weekend. There was a mix up with the rooms, we were given a room with 2 single beds even after I had informed them we were coming for some couple time. When I queried this we were given a better room. I had also requested a bath but but niether room we... More 

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Travelbabe40 Thank you once again for your valuable feedback and also for taking the time to review the Hotel on TripAdvisor. As per my email, I do again apologise for the inconvenience and disappointment. We look forward welcoming you back on a complimentary stay! Kind Regards Gerty Munro More 

Zurich, Switzerland
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2014

This hotel bears 4 stars which have not been confirmed during our stay. The room is ok, but worn out. The bath is clean but needs refurbishing. The bed is too small. The hotel itself lays in a quiet street. But there is an intersection (R44/Dorp Street) with traffic lights just behind the hotel. This is the main reason not... More 

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Biker4711 Thank you so much for your support of the Protea Hotel Dorpshuis & Spa and for taking the time to review the Hotel on this platform. We value your feedback tremendously. I am immensely sorry that we did not meet all of your expectations during your stay. We are currently busy with renovations and refurbishment, and we are... More 

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Additional Information about Protea Hotel Dorpshuis & Spa

Address: 22 Dorp Street, Stellenbosch 7599, South Africa
Location: South Africa > Western Cape > Stellenbosch
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Dorpshuis & Spa 4*
Number of rooms: 27
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Hotel Style:
#4 Spa Hotel in Stellenbosch
#8 Luxury Hotel in Stellenbosch

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