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Protea Hotel Dorpshuis & Spa

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22 Dorp Street, Stellenbosch 7599, South Africa
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Protea Hotel Dorpshuis & Spa
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Protea Hotel Dorpshuis & Spa
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52 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (22)
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    (9)
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    (10)
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    (11)
All months
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff.Clean rooms.Fresh breakfast.Historical venue.Fireplace in Winter.Good base for a wine or golf tour.Good Protea hotel standards.Walking distance to town.Mnet available.Close to wine estates.

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Garth W Thank you so much for taking the time to review the Hotel on this platform. I am pleased to read about your experience with us and value your feedback tremendously. We look forward welcoming you back to Protea Hotel Dorpshuis & Spa! Kind Regards Gerty Munro General Manager More 

TULBAGH
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In general a very nice hotel with a very good breakfast.However,our room was so badly appointed it was shocking! Nothing matched with anything; All the furniture was of different styles,the lovely antique wardrobe was hopelessly to large for the room,2 single beds with only 1bolster,a dark wooden square side table (instead of a coffee table) placed in the center of... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear DOHTULBAGH Thank you for taking the time to write a review on Tripadvisor. Thank you for your compliment about our nice hotel and breakfast. We do apologize for not meeting the normal standard. Your comments about the decor and furniture in the room is not unnoticed and we are in the process of rearranging all our lovely antique furniture... More 

Newcastle, Australia
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 6, 2015

Have to be honest...we only stayed overnight while passing through ....all the rooms are different in size and layout..as the hotel was previously an old manor house ..so I was told Its only a 5 min walk to the main street for shopping and sight seeing The main problem we found was the bed.......while some of our friends had king... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Phillip T Thank you for writing a review about your experience at Protea Hotel Dorpshuis & Spa. We currently have 4 rooms at the hotel with double beds each. The room you were allocated in is a spacious bedroom, therefor there is enough space for a bigger bed configuration. We will definately replace the double beds with bigger bed... More 

Cape Town Central, South Africa
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 6, 2015

We stayed at the Dorpshuis & Spa Stellenbosch for a wedding at a nearby Wine Estate. Being Prokard members, Protea Hotels is our preferred Group and we're never disappointed with their service. We were upgraded to a luxury room and what a pleasure! The spacious room (with lounge area) was a delight! From the comfortable bed and pillows, the luxurious... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Marian Kreviews Thank you for writing this amazing review about your experience at Protea Hotel Dorpshuis & Spa.We are truly humbled by such great feedback. It was our pleasure to accommodate you and your family, and hope to have the honour of welcoming you back to Protea Hotel Dorpshuis & Spa soon. Thank you once again! Kind Regards Gerty... More 

Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 4, 2015

Suite situated at back of hotel was private, very clean and spacious. Staff friendly and accommodating. Only downside was the noise from passing vehicles, which was quite disturbing throughout the night.

Was this review helpful? Yes 1
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Alan S Thank you so much for taking the time to review the Hotel on this platform. We value your feedback tremendously and hope to welcome you back! Kind Regards Gerty Munro General Manager More 

Cape Town Central, South Africa
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

The hotel is a great place from which to explore Stellenbosch. Its close to Eikestad Mall, coffee shops, etc. The heated pool was fantastic and the spa Jacuzzi can be booked for a private experience with your loved one. The kids enjoyed the spacious Deluxe room with stair case thrills! Breakfast was ok but had no halaal options so that... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Ihsaan Thank you for taking the time to write a review following your pleasent retreat at Protea Hotel Dorpshuis & Spa. I am so pleased to read about your experience with us, and will defnitely look into the halaal options for breakfast. We look forward welcoming you and your family back to Protea Hotel Dorpshuis & Spa! Kind Regards... More 

Cape Town Central, South Africa
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 7, 2015

We had a huge double storey room by the pool. Was spacious, clean and well decorated. The pool is heated and has a lovely 0.5m section for toddlers! The staff was friendly and attentive. The omelettes in the morning and the breakfast in general actually were great. Good security. The hotel is close to town and 2 nice delis within... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Grayson9 Thank you for taking the time to write a review following your Lovely stay at Protea Hotel Dorpshuis & Spa. I am so pleased to read about your experience with us, and look forward welcoming you and your family back to Protea Hotel Dorpshuis & Spa! Kind Regards Gerty Munro General Manager More 

Haverfordwest, United Kingdom
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed March 28, 2015 via mobile

two night stay on a tour of the Cape. Good welcome at reception and very helpful, friendly front desk staff and concierge. Room large but didn't use the downstairs part at all. Rooms probably could do with updating. Good location, an easy ten minute walk to town centre. Nice breakfast too.

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Welsh_traveller 1965 Thank you for the feedback with regards to your recent stay at the Protea Hotel Dorpshuis & Spa. Your Interest is extremely valuable to us, and assists us to determine both positive and negative aspects of our hotel and to improve wherever possible. I am happy that our TEAM made you feel welcomed and you enjoyed the... More 

Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 23, 2015

This is the second time I have had to stay here and both times the experience was not great. The rooms, although big, smell of old cigarette smoke and look run down. There is only a hand shower in the bath and the towels are threadbare. But, the bed is very comfortable. There is also not enough parking inside for... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear BethJhb Thank you for taking the time to write a review following your recent experience with us. First of all, I would like to take this opportunity to apologise for your disappointing stay at Protea Hotel Dorpshuis & Spa. Some of our buildings date back to 1912 and we are currently refreshing all of the older rooms. We still... More 

Pretoria
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

Central location makes it a great option, however the images shown are only of the new rooms and not the antique,old, allergy initiating rooms. Hence when booking always request the "NEW ROOMS" and stay away, I repeat, stay away from the old rooms from Rooms 1 - 5.

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Sharlene MGovender Thank you for your positive feedback. Room 1 to 5 forms part of our original historical building dating back to 1912. It takes a lot of our GUESTS back in to time with the antique furniture and feel. We are however in the progress of refreshing these rooms: Room 1 and 5 has been completed, but due... More 

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