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Protea Hotel Dorpshuis & Spa

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22 Dorp Street, Stellenbosch 7599, South Africa
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Protea Hotel Dorpshuis & Spa
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Protea Hotel Dorpshuis & Spa
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46 reviews from our community

Traveler rating
    12
    10
    16
    3
    5
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5
20
3
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (46)
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Cape Town Central, South Africa
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a great place from which to explore Stellenbosch. Its close to Eikestad Mall, coffee shops, etc. The heated pool was fantastic and the spa Jacuzzi can be booked for a private experience with your loved one. The kids enjoyed the spacious Deluxe room with stair case thrills! Breakfast was ok but had no halaal options so that... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Ihsaan Thank you for taking the time to write a review following your pleasent retreat at Protea Hotel Dorpshuis & Spa. I am so pleased to read about your experience with us, and will defnitely look into the halaal options for breakfast. We look forward welcoming you and your family back to Protea Hotel Dorpshuis & Spa! Kind Regards... More 

Cape Town Central, South Africa
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a huge double storey room by the pool. Was spacious, clean and well decorated. The pool is heated and has a lovely 0.5m section for toddlers! The staff was friendly and attentive. The omelettes in the morning and the breakfast in general actually were great. Good security. The hotel is close to town and 2 nice delis within... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Grayson9 Thank you for taking the time to write a review following your Lovely stay at Protea Hotel Dorpshuis & Spa. I am so pleased to read about your experience with us, and look forward welcoming you and your family back to Protea Hotel Dorpshuis & Spa! Kind Regards Gerty Munro General Manager More 

Haverfordwest, United Kingdom
Top Contributor
72 reviews 72 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

two night stay on a tour of the Cape. Good welcome at reception and very helpful, friendly front desk staff and concierge. Room large but didn't use the downstairs part at all. Rooms probably could do with updating. Good location, an easy ten minute walk to town centre. Nice breakfast too.

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Welsh_traveller 1965 Thank you for the feedback with regards to your recent stay at the Protea Hotel Dorpshuis & Spa. Your Interest is extremely valuable to us, and assists us to determine both positive and negative aspects of our hotel and to improve wherever possible. I am happy that our TEAM made you feel welcomed and you enjoyed the... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is the second time I have had to stay here and both times the experience was not great. The rooms, although big, smell of old cigarette smoke and look run down. There is only a hand shower in the bath and the towels are threadbare. But, the bed is very comfortable. There is also not enough parking inside for... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear BethJhb Thank you for taking the time to write a review following your recent experience with us. First of all, I would like to take this opportunity to apologise for your disappointing stay at Protea Hotel Dorpshuis & Spa. Some of our buildings date back to 1912 and we are currently refreshing all of the older rooms. We still... More 

Pretoria
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

Central location makes it a great option, however the images shown are only of the new rooms and not the antique,old, allergy initiating rooms. Hence when booking always request the "NEW ROOMS" and stay away, I repeat, stay away from the old rooms from Rooms 1 - 5.

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Sharlene MGovender Thank you for your positive feedback. Room 1 to 5 forms part of our original historical building dating back to 1912. It takes a lot of our GUESTS back in to time with the antique furniture and feel. We are however in the progress of refreshing these rooms: Room 1 and 5 has been completed, but due... More 

Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

As a Tour Guide of 11 year`s standing, I have checked in many tour groups in the Cape Peninsula and on the Garden Route. A week ago me and my group of 20 Canadians checked into the hotel and experienced the most unbelievable service - first by porters who stopped traffic so that the coach could park conveniently close to... More 

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Paul S "Wow", thank you for writing this amazing review about your experience at Protea Hotel Dorpshuis & Spa.We are truly humbled by such great feedback and are pleased to read about your awesome stay with us. It was our pleasure to accommodate you and your group, and hope to have the honour of welcoming you back to Protea... More 

Laval, France
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 9, 2015

Well located hotel walking distance from city center (20 minutes) Pleasant superior rooms (Very) Small swimming pool Restaurant with limited choice but very acceptable food Might be noisy because close to Dorpstreet which is busy in the early morning

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Gbardet Thank you for taking the time to write a review on TripAdvisor . We look forward welcoming you back to Protea Hotel Dorpshuis & Spa on your next visit to our beautiful country. Kind Regards Gerty Munro General Manager More 

SouthShields
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 7, 2015

We returned to this hotel to celebrate my 60 th birthday . On arrival we were allocated a duplex room and there were flowers ,wine , chocolates,fruit and a cheese board. The staff went above and beyond to help us celebrate. The hotel is centrally situated to walk into Stellenbosch and is safe even on an evening. Our room was... More 

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PHDorpshuis, Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear Colin-Pauline Thank you for writing this amazing review about your experience at Protea Hotel Dorpshuis & Spa.We are truly humbled by such great feedback and are pleased to read about your awesome stay with us. Thank you for choosing Protea Hotel Dorpshuis & Spa to celebrate your 60th birthday! We look forward welcoming you back to Protea Hotel Dorpshuis... More 

Accra, Ghana
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

The hotel went out of the way to accommodate us, upgraded our room as we stayed for 3 days. Good location and very homely meals.central to historic Stellenbosch and not far from Cape Town Will stay again.

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PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear ShaneBehr Thank you for posting a review on TripAdvisor about your experience at Protea Hotel Dorpshuis & Spa. I am very happy that you enjoyed your stay with us. We look forward welcoming you back to Protea Hotel Dorpshuis & Spa. Kind Regards Gerty Munro General Manager More 

Cape Town Central, South Africa
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 18, 2014

Just to start with the restaurant, it's nothing to write home about. But then again, there are so many good eateries to choose from just around the corner and there is little reason to eat in the hotel. The rooms, however, are some of the best I've stayed in during my years of travelling for business and in 2013 I... More 

Was this review helpful? Yes
PHDorpshuis, General Manager at Protea Hotel Dorpshuis & Spa, responded to this review

Dear EAN32 Thank you for your words of appreciation on Trip Adviser. We are delighted to receive your compliment, and it was our pleasure to accommodate you. Please feel free to contact me if we can offer any assistance with any reservations in future. Kind Regard Gerty Munro General Manager More 

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